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CICAM-APP-MANUAL-

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36 views

CICAM-APP-MANUAL-

Non

Uploaded by

faith002
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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CICAM APP MANUAL

1. How to Login 2. Home Page


Input your Member Number as username and The home page will provide you with a
the password to login. set of quickly accessible account actions:
How to get your member number -Top-up, withdrawals, Fund switch, quick
• Statement, on the top right side. view of the product's performance.
• Welcome letter sent when the account was opened. Using the icon buttons at the bottom of
• If you cannot trace your member number, please contact the screen, you can quickly change the
0703 099 322 or write an email to [email protected] screen to see your accounts, article, and
settings pages.
How to get a Password.
1. Click on the ‘Forgot Password’ button.
2. Enter your Member Number or Phone Number, then click on ‘next’
3. Key in the OTP sent to your registered number; the OTP expires after 3. How Top-up
five minutes.
4. Key in your Preferred password, i.e., it must have at least six • Click the ‘Top Up’ button on the Home
characters and one symbol. tab
5. An SMS notification will be sent confirming the password change. • Key in the amount to deposit (note that
the minimum investment amount is kes
1,000).
• Select the account to top up.
• Pick the payment method.
• Click continue.
• You will get payment summary details
and a pop-up screen to key in your
MPESA PIN to authorize the transaction.
• On successful funds transfer, SMS
notifications will be sent by both CIC
and MPESA.
4. How to make a withdrawal request 5. Frequently Asked Questions
To withdraw your existing funds;
1. Click on the “withdrawal” button, enter the amount you wish to 1. What is a unit trust?
withdraw, A unit trust is a separate, independent legal trust set up to meet a stated
2. Select the account you want to debit. investment objective. The trust is then broken up into equal-ranking
3. Confirm your bank account details. units.
4. Enter the six-digit code sent on SMS to your number. 2. What is Capital Gain?
5. Confirm withdrawal request. The term refers to the unit price appreciation from the initial purchase
price. This gain is, however, not realized until the unit is sold.
Kind Note:
3. Is the interest made on investments taxed? If so, what is the rate?
• The online withdrawals are only permissible for individual and joint Yes, interest earned is taxed at 15%. This is withholding tax which is a
accounts with a ‘one to sign’ mandate. final tax.
• We will execute all requests sent after 9.00 am the following working
day. 4. Can CIC Asset Management (CICAM) guarantee a specific rate of
3. You will receive an email and SMS confirmation once the account is return for the investments?
debited. CICAM cannot guarantee a specific return on Investment because all
earnings are subject to market dynamics external to the organization.

5. What are the differences between the daily yield and effective
yield?
Daily yield is the nominal yield that does not consider the power of
compounding. Effective yield is the rate of interest when the
compounding of interest is considered. Interest is compounded on a
monthly basis.
6. How safe is my Investment?
The Capital Market Authority regulates Investment in Unit trust.
Furthermore, the roles are split between the Fund Manager, the Trustee,
and the Custodian to ensure proper governance is in place. The
independent party called the Trustee safeguards the asset of the
scheme.
7. When do I receive my monthly statement?
The end of the Month statement is sent by the 5th working day of the
following month.
8. When do I get a purchase confirmation?
Purchase confirmation of top-up and initial investment are sent by close
of business of the following working day once funds have cleared. Kindly
ensure that you clearly and correctly capture the member number to
ensure we deliver on this promise.
9. How long does it take to receive funds once a withdrawal has been
made?
Withdrawal request received by 9.00 am is executed the same day &
funds are transferred to the client's bank account within 2-4 working
days.
10. How does unit trust compare to other forms of Investment – Fixed
deposit accounts in banks, bonds, treasury bills?
Unit Trust offers;
1. High liquidity and ease of access
2. Open ended investment period.
3. Competitive return.
4. Diversification
5. Expert opinion in decision making.

11. How can I pay when ready to invest?


You can pay by;
I. Depositing cash or directly transferring the money into the collection
account:
Account Name: CIC Unit Trust Collection Account
• Bank: Co-operative Bank
• Branch: Co-operative House
• Branch No: 02
• Branch Code: 11
• Account No: 01122190806600

II. Personal or bankers cheque Payee Account name: "CIC Unit Trust
Collection Account."
III. Once an account has been created, you can deposit money via MPESA
using the pay bill number 600118, account number is the member
number
*We do not accept cash payments in any of our offices.*

CIC ASSET MANAGEMENT LTD.


CIC PLAZA MARA ROAD, UPPERHILL P.O. BOX 59485-00200 NAIROBI, KENYA
+254 020 282 3000, 0703 099 322 [email protected] www.cic.co.ke
CICGroupPLC CICGroupPLC CICGroupPLC
KENYA • SOUTH SUDAN • UGANDA • MALAWI
GENERAL • LIFE • HEALTH • ASSET

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