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GPCOM notes

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kp4yywztbc
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Gicom

Feb 9-NO CLASSES


I
-

sender I speaker --
message -p channel/medium media - - Receiver
Filpino-language
-

Feedback
message Tagalog-diakof
PARAVERBAL -

The way we speak [tone]


-

verbal
Principles of Effective communication
:

Adjectives <subjectives
~

non-verbal 1 clarity-pronunciation
·

sign language be specific/ precise


~

text/ symbols
Body language (Facial expression] .
2
concreteness-Bspecifember
Gestures accurate words
BARRIERS : MISCOMMUNICATION -

Be courteous .
courtesy
:
Elements .
3 -

Be polite/manner
sender =
- positive . Negative . Positive
2 . message -use our words wisely
/ relationship)
3 . Channel rapport (connection good
k-keep
4
. Receiver speaker 4 correctness accuracy I-in
environment [receiver
-
.

5
. - reliable 3shortt
.
6 Feedback -

grammar s-structured
7 context Direct s simple
5 conciseness
solastation
-

race >
WNT I to 3 level of education
PRELMS : 3. consideration -
,

creativity interesting I captivating


-

2 Communicationa Globalization cultural sensitivity Be attentive to people's


8
.
-
-

cultural differences
Diversity differences
tural
-

PH-made of many Island


People
-

culture
e funicities
Beliefs
Practices

traditions

languages
As of 2019

183 out of 187 languages


discommunication
·
·
contradictory
-
different meanings of words
-

traditional practices and beliefs


·

misunderstanding
& beliefs
-traditional practices
·

norms
~
values

·Butofpeopl a
around
Cultural Relativism
"the idea that a person's belief, values ,

and practices should be understood

based on that person's own culture,


rather than be judged against the

criteria of another"Cunion of international


2020
org .,

beself-aware
communication
local & global
3 Multi-cultural

* cultural Diversity the existence of variety of cultural or


According to chronomics time :
of
-

, sense

ethnic society Monochromic culture strict with time


:

groups a
in a .
E

such as F Polychromic :
flexible with time
Differences community culture
.

in a

Ithnicity age ability language,


:
to Uncertainty avidance
race , , , ,
According
nationality ,
socio economic status , gender 6 Low-uncertainty avoidance culture open
: to

religion sexualOrientation spontaneous decisions and gives leeway


.

, or

Intercultural competence y
H .

High-uncertainty avoidance culture


:

very organized
Intercultural
knowledge < competence ; has many
rules
-

is a so errors are not acceptable


"Set of cognitive affective ,
and behavioral knowledge
According to Power distance
and characteristics that support effective and appropriate
"

of cultural context I low-power distance culture Everybody


:
interaction in a
variety .
is on

Cultural Dimension equal footing.


to the
According degree to which individuals perceive themselves J
High-power distance culture hierarchy
:

.
Here is

as a member of group. or
ranking in power or status .

A . Individualistic culture
B . Collectivist culture According to Gender
:

to Context
:
dominant
According masculine culture men
:
K -
are or superior
in the society over their females.
low-context culture uses direct speech
:
C .
ormanner

D
. high-context culture :
uses indirect , subtle speech L .
Feminine culture : women and men have diff .

both valued
or manner , roles but are equally.
According to performance/outcome
M .
Shorter orientation culture :
believes in ,
immediate
fast outcomes or performance
term orientation culture Outcomes or
Long
:
N.
performance
may take time.
Improving intercultural Communication competence
Following guidelines may help our ability to communicate

By trompenaars & Woolliams, 2004

4Rs of Applying transcultural Competence:


* recognition
* respect
* reconciliation
* realization

A. Language register
Level of formality and style of communicating we use
either spoken or written forms depending on the context we
are in

Vocabulary, tone and structure we choose to construct our


messages

1. Formal- professional environment (frozen or static


register, formal register, consultative register)

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