MAN [Eng] SCIA25.0 - Installation manual cloud
MAN [Eng] SCIA25.0 - Installation manual cloud
INSTALLATION GUIDE
CLOUD INSTALLATION
Installation Guide – Cloud Installation
All information in this document is subject to modification without prior notice. No part of this manual may be
reproduced, stored in a database or retrieval system or published, in any form or in any way, electronically,
mechanically, by print, photo print, microfilm or any other means without prior written permission from the publisher.
SCIA is not responsible for any direct or indirect damage because of imperfections in the documentation and/or the
software.
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Table of contents
Table of Contents
Table of Contents .................................................................................................................................................. 3
Chapter 1: Introduction ................................................................................................................................... 5
Welcome ............................................................................................................................... 5
Hardware ......................................................................................................................................... 6
Software .......................................................................................................................................... 7
FAQs ................................................................................................................................................ 8
Groups................................................................................................................................. 17
Users ................................................................................................................................... 21
Licenses ............................................................................................................................... 22
Usage ............................................................................................................................................. 23
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Chapter 1 – Introduction
Chapter 1: Introduction
Welcome
Welcome to the SCIA Engineer Installation Guide. SCIA Engineer is a structural analysis and design program running under
Windows. It has a large range of applications: from the check of simple frames to the advanced design of complex projects
in steel, concrete, wood, etc.
The program handles the calculation of 2D/3D frames, including the profile check and the connection check for steel
constructions. Apart from frames, it is also possible to model and analyze plate structures, including advanced concrete
calculations.
This manual describes the procedures for a correct installation of the application with a cloud license.
The final two chapters include the procedure for uninstalling the software (Chapter 6) and a guide for troubleshooting
common issues. (Chapter 7).
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System requirements
Hardware
Minimum Advised
Processor Intel Core-i5 or AMD Ryzen 5 or similar Intel Core-i7 or AMD Ryzen 7 or similar
Processor
For the processor two parameters are important: the number of cores and the clock frequency. When you perform a
linear calculation, the number of cores is the main parameter that determines the speed of the calculation. In a nonlinear
and eigenmode calculation, both the number of cores and the clock frequency are determining factors. Next to the
previously mentioned calculation types, the design checks run multicore as well. We advise an Intel Core i7 or AMD Ryzen
7 with at least 2.4 GHz.
Memory (RAM)
SCIA Engineer, the solver and the Engineering Report are 3 separate processes that each require memory to perform
their actions. Next to these processes, also Windows (min. 1.5 GB) and all other applications take some memory in use
as well. To not run out of memory when performing memory demanding calculations, we advise to have at least 32 GB
or more RAM in the computer.
Graphics controller
A minimum memory of 256MB and the support of OpenGL 2.1 is required to run SCIA Engineer. This means that SCIA can
also be run with an onboard graphics card. For some models that are graphically more demanding, onboard graphic card
may fail to render the structure. For this reason, we advise a dedicated GPU (Graphical Processing Unit). A low to mid end
GPU should be adequate.
Every hard disk with a free disk space of 5 GB can be used to run SCIA Engineer. This does not mean that the HDD is not
important. The read/write speed of the HDD has an influence on the performance of SCIA Engineer. In order to increase
performance, we recommend an SSD (Solid State Drive).
Some available SSD types are:
• (m)SATA: cheap, worst performance
• M.2: best price/quality ration
• PCIe: expensive, best performance
Note that it’s recommended to keep 10% of free space to avoid issues such as reduced performance.
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Chapter 1 – Introduction
Software
Supported Windows OS Windows Server 2019 (64 bit)
Windows 10 (64 bit)
Windows 11 (64 bit)
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Technical description
Internet access
To be able to use Cloud license, SCIA Engineer will access multiple services at:
• https://entitlement.scia.net/*
Floating Protection
When using the new Cloud protection, then all commercial modules & editions, that are available in your license, are
available from a Cloud License Server.
When SCIA Engineer is started, then it will retrieve the list of available modules from the Cloud License Server and
automatically use all modules that are available for the user. The user has then the possibility to unselect some of these
available modules. Unselected modules remain on the Cloud License Server and can be used by another user. This setup
is remembered on the user device and is used every time SCIA Engineer is used on this device under this Windows user
account.
When SCIA Engineer is closed gracefully (the user closes the application manually), then it will return the used modules
back to the Cloud License Server.
Both are inputted in the Login dialog of SCIA Engineer in order to allow SCIA Engineer to use the Cloud License Server. If
the login dialog does not pop-up automatically on SCIA Engineer start, you can start it by running DukeLogin.exe file in
SCIA Engineer installation directory.
The administration of the users is done in the SCIA License Portal at https://entitlement.scia.net/orgadmin.
Administration is possible for commercially sold licences. For Student and Trial licenses, the licence is personal and cannot
be managed via this portal.
You can login to the SCIA License Portal by using your personal credentials.
FAQs
Overview of CLS communications
All communication from Cloud License Server is encrypted using TLS over SSL:
• TLS 1.2 is supported using secure ciphers
• SSL certificates are based on 2048-bit keys
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Chapter 2 – Create your account
New Account
If you are new to SCIA Engineer, you have 3 ways to get access to SCIA Engineer:
1. Contact our office or reseller or contact us online and get a full license of SCIA Engineer. Your account will be
automatically created for you.
2. If you want to try on your own, you can request a Trial license via our website www.scia.net. Your account will be
created for you.
3. If you are a student, you can request a Student License via our website www.scia.net. Your account will be created
for you.
If you do already have an account on entitlement.scia.net and you request a new license via one of the ways described
above, the new license will be automatically associated with your existing account based on your email address used in
the request.
Received Invitation
An organizational administrator can invite you to use organizational license. You will receive an email invitation from
[email protected] which will contain a link to Accept the invite and complete your account registration.
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https://www.scia.net/en/scia-engineer/downloads
2. In the dialog box which appears, select the language for installation. The language chosen for installation is also the
default language that will be used for the help files of SCIA Engineer.
3. The Welcome screen for installation appears. Press [Next] to continue.
4. Accept the terms in the license agreement and press [Next] to continue.
5. In the dialog Choose Destination Location, the folder where the files will be installed can be specified. By default,
the destination folder is created in Program Files. It is advised to use this default location.
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Chapter 3 – Installation of SCIA Engineer
Next time you start SCIA Engineer, you will be already logged in.
If you were not prompt to login on start, you are probably still using old Cloud Protection. Run
DukeLogin.exe file in your installation folder to login. Then SCIA Engineer will automatically start using
new Cloud Protection.
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Chapter 4 – Licence settings dialog
9. Cancel
This button cancels the Licence settings dialog.
It’s possible that additional information is shown in the licence settings dialog.
• When opening the Licence settings dialog when at least 1 project is opened, a warning is shown to indicate
that the project(s) will be closed when you will press the Apply button:
• If no mandatory licences are available or selected, you get following warning message:
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• When you have selected modules or editions which are currently not available, it will be displayed as well in
this dialog. In case that the tickbox remains selected, the unavailable module/edition will automatically be
used as soon as it becomes available. Or you can deselect the tickbox to avoid that the module/edition
automatically will be taken into use as soon as it becomes available.
• When you have more than one mandatory licence selected in the licence settings dialog (e.g. two different
editions are selected), it will be displayed at the bottom of this dialog box. It is recommended to use only 1
mandatory licence so other colleagues could use the other licence(s).
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Chapter 4 – Licence settings dialog
When new modules are added to your licence, you get notified about it:
When you lose connection, following message appears and the 'Apply' button is disabled:
When the connection is restored and the licences are available again while the dialog is open, this should be recognized
and the dialog should be updated automatically so changes can be applied.
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Non-admin users have access to this portal as well, but they can only consult (e.g. the licence usage) and not make
changes.
Orgadmin is available on https://entitlement.scia.net/orgadmin. To login, you can use your SCIA Account you use to
access SCIA Engineer.
The menu includes 5 main sections: Dashboard, Groups, Users, Invitations and Licenses
Dashboard
After you successfully sign in to OrgAdmin, you will land on the Dashboard from which you can quickly view and access
different sections of the application.
● The number of groups in the organization + direct link to the Groups view
● The number of users in the organization + direct link to the Users view
● The number of user invitations + direct link to the Invitations view
● The number of licenses + direct link to the Licenses view
To access the profile information/page of the logged in user, the user can click on the hamburger icon in the top right
corner and a dropdown with 2 options will show:
● My profile (which will open a new browser window and take the user to see their user profile page)
● Logout
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Chapter 5 – SCIA Cloud portal
Groups
The groups section offers access to view & manage the list of current user groups. The group details include the name,
type, entitlement(s) and members for that group.
Creating a Group
In the group view click on the ‘Create’ button.
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Click on ‘Members’ to see the members of the selected group. It shows all users in the organization and the users that
below to the group are selected/ticked on. Members can belong to one or more Groups associated with an
organization.
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Chapter 5 – SCIA Cloud portal
A new view will open where the following information needs to be provided:
● Recipient name
● Recipient email
● Personal message (optional), including your name (the sender’s name)
Click ‘Invite’ to send the invitation.
Once an invitation has been accepted the member will appear in the Group’s table. The status of the invitation(s) can
be seen if you navigate to the ‘Invitations’ section in the menu.
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The file ‘.csv’ can be created in Excel for example, and it needs to be composed of two columns. The first one contains
‘Recipient name’, but it is not important as for the recipient an account will be created and change the name can be
changed there. It is important to indicate the email address in the second column (see column B in the example below):
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Chapter 5 – SCIA Cloud portal
Users
Managing a User
Select Users in the menu.
In the users table presented, select your user by clicking on the three dots.
There is also an option to assign Admin rights to the user and an option to remove the user from the organization.
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Licenses
Select the Licenses section in the menu
The Licenses view offers a graphical representation of the consumed licenses and availability (total seats available and
total seats in use/consumed).
Active licenses section shows all licenses acquired by the organisation in a table which includes the following columns:
● Name of the license
● Entitlement (to which the license belongs to)
● Seats: total, consumed, available
License details
In the licenses table presented, select a certain license by clicking on the three dots and select License details:
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Chapter 5 – SCIA Cloud portal
Usage
By selecting ‘Usage’ you can see all users that have access to this module/edition. The column ‘In use’ indicates the
users who are currently using this module:
You can click on the ‘Reserve’ button next to a specific user to reserve this license for him/her as indicated on the
previous image. Confirm with the ‘Apply’ button.
With the ‘Block’ option you can indicate that a user cannot take the module into use. Confirm with the ‘Apply’ button.
When a module is Reserved or Blocked, you can Release it to cancel this operation. Confirm as well with the ‘Apply’
button.
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1. Go to Programs and Features through Start > Control Panel > Uninstall a program.
2. A list with installed software applications will appear. Select SCIA Engineer and press [Uninstall] or [Change]
3. In the dialog box that appears confirm to uninstall or choose the option Remove (in case you chose for [Change])
After completing the uninstallation, some settings remain in the registry of Windows. These traces can be deleted
manually. Deleting these entries can be necessary when problems occur with a new installation.
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Chapter 6 – Uninstalling SCIA Engineer
4. Go to the following key’s and delete them using the Delete button.
• HKEY_CURRENT_USER\Software\SCIA\ESA\*
• HKEY_LOCAL_MACHINE\Software\SCIA\ESA\*
Where * represents the version number (for example 25.0 for Scia Engineer 25.0).
After completing the uninstallation, some folders remain on your hard disk and can be deleted manually:
• C:\Program Files\SCIA\Engineer**
Also the following folders remain on your hard disk and can be deleted:
• Windows 7/8/10:
o C:\Users\#User#\Esa**
o C:\Users\#User#\Documents\Esa**
Where ** represents the version number
These folders can be deleted using Windows Explorer. Please note that the first folder can contain
projects so you must be absolutely sure if you wish to delete these folders.
• Go to Start > Run and in the dialog that appears, type the following command:
msiexec /x {XXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}
Where XXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX is the product code of the program (so it's depending on the
installed version of the software).
To find the product code (as parameter ProductCode) in the registry, use following procedure:
This will execute the same procedures as uninstalling through Programs and Features.
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Chapter 7: Troubleshoot
Your SCIA account is not associated with any license. If you are using organizational license, ask your
organizational admin to give you access to license. If you asked for student/trial license, your request either
waits for approval or was rejected.
Somebody else is using the organizational license at the moment or you use your license on another device.
You or your colleague need to close their instance of SCIA Engineer so you will be able to get the license and
open SCIA Engineer.
SCIA Engineer is not able to connect to https://entitlement.scia.net. Please check your internet connectivity or
your firewall/antivirus setup.
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Chapter 7 – Troubleshoot
Some modules from your license are not available at the moment as they are being used by another user or on
another device. You can continue, however, make sure that missing modules are not required in your
project(s).
Your license seat expired (after sleep, hibernation or PC locked), your license expired or organizational admin
took away your license or your assignment to the license. You are forced to close all open projects.
• Licence is changed
Some modules from your license expired or were removed by admin from your entitlement. You are forced to
close all open projects. You can re-open them with new set of modules.
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Application/PC crash
After a crash of the computer or SCIA Engineer, it is possible that the license is still in use. You can just start the
application again and you will use your existing license seat. When you close the application gracefully, license seat will
be released.
Password issues
You can try to reset your password via the forgot password link: https://entitlement.scia.net/user/forgot/password
In Windows your password is stored in the Credentials Manager. To reset the credentials, you can simply delete them
via following procedure:
• Go to Credential Manager (for example via the Windows start button):
• Click on SCIA Engineer Subscription and remove it. Remove as well SCIA Engineer Subscription #2:
Afterwards you can try to login again when asked for while starting SCIA Engineer.
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Contacts
Contacts
Austria Germany
Support Support
Phone: +43 1 7433232-12 Phone: +49 231/99950540
Email: [email protected]
Netherlands Switzerland
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