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Binu Mariam Varghese

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Nandu I
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21 views2 pages

Binu Mariam Varghese

Uploaded by

Nandu I
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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BINU MARIAM VARGHESE

CONTACT Management Professional


+91 9074689651 An Accomplished management professional with an MBA in Finance
and experience as a Branch Head in an NBFC, seeking to leverage
[email protected] expertise in Operations, Customer Service, Administration, Accounts,
linkedin.com/in/binu-mariam- and Finance. Driven to optimize branch performance, enhance
varghese customer satisfaction, and streamline administrative processes. Eager
to contribute strategic insights, financial acumen, and operational
Kazhakuttam, Trivandrum
leadership to support organizational growth and success.

PROFESSIONAL SKILLS
Financial Management & Analysis PROFESSIONAL EXPERIENCE
Customer Relationship Management Richmax Finvest,Trivandrum
Operations Management Branch Manager Aug 2023 -Apr2024
NBFC Technical Knowledge Controlled all bank balances and deposits to ensure correct
Sales & Marketing accounting and processes.
Team Leadership & Management Managed branch resources effectively, including scheduling staff
Risk Management and coordinating with other departments.
Strategic Planning Observed account closures, & openings, Fixed Deposit renewals or
Decision-Making closures, and other reports to generate daily business.
Digital Proficiency Optimized the profitability of the branch by controlling costs and
Multilingual Communication enhancing revenue streams.
Cross-functional Collaboration Oversaw employees in financial operations, customer service,
Bookkeeping account administration, and other bank-related tasks.

SOFTWARE SKILLS Propelled sales of financial products, especially insurance, loans, and
other items pertinent to the NBFC.
MS Office
Implemented risk management practices minimising non-
Tally
performing assets (NPAs) and ensuring timely collections.
EDUCATION Stayed updated on regulatory changes and ensured the branch’s

Annamalai University,Tamilnadu operations aligned with updated standards.

MBA- Finance, 2019-2021 Participated in planning meetings to align branch goals with the
company's objectives.
Dr. Bhim Rao Ambedkar University, Agra
Suggested modifications to rules and practices in light of industry
M.com - Accounts & Law, 2014-2016
trends or customer feedback.
B.Com, 2011-2014
Thazhayil Nidhi Ltd, Finance Co. ,Thiruvalla
Branch Manager May 2021-Nov 2022
LINGUISTICS
Identified areas for development and proposed solutions to
English obstacles and growth opportunities.
Malayalam Estimated, scheduled, and coordinated monthly branch plans to
Hindi meet profit goals.
Notified higher management of employee performance and processed employee reviews to highlight

accomplishments and improvement needs.


Handled more than 10 employees by putting training into place, fixing problems proactively, and
making sure the organization was compliant.
Responsible for all operational facets, including sales, customer service, human resources, distribution,
and administration.
Formulated, executed, and directed internal and external sales strategies to leverage existing and
emerging business prospects.
Distributed best practices, competitive intelligence, commercial prospects, and needs with other

branches and headquarters.


Organized budget, and assigned funds successfully and treated customer and employee satisfaction
issues swiftly.

Assistant Branch Manager Oct 2017-Apr 2021

Assisted in managing day-to-day branch operations - cash handling, loan processing, and customer
service.

Supported the Branch Manager in implementing risk mitigation strategies to minimize non-performing
assets (NPAs).

Provided guidance and support to branch staff, helping them meet performance standards and

operational goals.
Ensured all branch activities comply with NBFC regulations, RBI guidelines, and internal company
policies.

Engaged with clients and community members to promote financial literacy and awareness of the

NBFC’s services.
Collaborated with customers individually to help them get the most out of their accounts and

understand the features offered.

Branch Executive Dec 2016-Sep 2017

Served clients with a range of financial tasks, such as balance checks, withdrawals, and deposits, while

working at the bank's front desk.


Applied all company criteria to give consumers the best banking experience at the branch.
Complied with regulations for identifying and reporting fraudulent transactions, that involve identity
theft and impersonation.

Promoted NBFC products and services to customers, - personal loans, vehicle loans, insurance, and
investment options.
Engaged in training sessions and workshops to improve product knowledge and customer service

skills.
Gathered information on local competitors and identified trends in the local financial services market.

PERSONAL INFORMATION
DOB: 28/04/1993

Marital Status: Married


Nationality: Indian

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