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Interview Questions

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ALBERT J
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10 views

Interview Questions

Uploaded by

ALBERT J
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Interview Questions

1. How do you handle difficult customer interactions over voice, email, and chat?

2. Can you walk us through a technical issue you resolved and how you approached it?

3. How do you ensure a successful online demo or training session for customers?

4. What methods do you use to gather and analyze user requirements effectively?

5. Describe a situation where you had to understand user needs and provide a timely solution.

6. What tools or techniques do you use for requirement gathering and analysis?

7. How do you prioritize tasks when handling multiple customer support tickets?

8. Can you explain how you keep yourself updated on technical knowledge relevant to your role?

9. Describe a time when you exceeded customer expectations with your support.

10. How do you measure the success of a training session or demo you conducted?

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