Lab Management Questions

Choose the most appropriate answer

1- The laboratory results should be
a- Accurate
b- Reliable
c- Timely
d- All of the above
2- The sample collection step is from which step of the path of work flow
a- Pre-examination step
b- Examination step
c- Post examination step
d- All of the above
3- The report transport step is from which step of the path of work flow
a- Pre-examination step
b- Examination step
c- Post examination step
d- All of the above
4- The definition of management includes all of these basic elements except
a- Organization
b- Techniques
c- Fund
d- People
5- The techniques mentioned in the definition of management include all of the
following except
a- Physical resources
b- Equipment
c- Computers
d- Human
6- For management to be effective and to ensure efficient operation of the
laboratory it must be
a- With planed steps
b- Without planed steps
c- With effective work
d- With sufficient funds
7- The management process includes
a- Planning
 b- Asking
c- Dealing
d- Marketing
8- The first step of the planning process is
a- Situation analysis
b- Setting objective
c- Developing strategic plan
d- None of the above
9- The objectives set should be
a- Specific
b- Ambitious
c- Both A&B
d- None of the above
10- From the types of planning
a- Long range plan
b- Smart plan
c- Counter plan
d- Smart plan
11- The setting of specific objectives to aid in reaching long range plan
a- Good plan
b- Short range plan
c- Long range plan
d- Smart plan
12- From the basic elements of organization
a- Long range plan
b- Short range plan
c- Designing jobs
d- Directing
13- The creating of a climate in which both the needs of the individual
and the goals of the organization can be met is a function of
a- Directing
b- Planning
c- Control
d- Organization
14- From the component of directing
a- Leadership
b- Organizing
 c- Controlling
d- Management
15- All of the following are from the component of directing except
a- Motivation
b- Leadership
c- Supervision
d- Long range plan
16- The wrap-up function of the management process
a- Controlling
b- Directing
c- Management
d- None of the above
17- Controlling includes
a- Directing
b- Organizing
c- Both a&b
d- None of the above
18- The part of the management process that ties everything together
a- Decision making
b- Problem analysis
c- Directing
d- Organizing
19- The decision making process includes
a- Problem analysis
b- Management
c- Innovation
d- Planning
20- In the descriptive administration model, the inputs include
a- Staff
b- Leading
c- Organizing
d- Products
21- In the administration model the outputs include all of the following
except
a- Satisfactory performance
b- Products
c- Fund
 d- Self-serving behaviour
22- The one who directs the affairs of the organization by establishing
goals and priorities is
a- Manager
b- Supervisor
c- Director
d- Administrator
23- The technologist who know how to make the organization work
efficiently is
a- Manager
b- Supervisor
c- Director
d- Administrator
24- The one who oversees the functioning of an activity to achieve the
goal is
a- Manager
b- Supervisor
c- Director
d- Administrator
25- The administrative level that retain the responsibility of achieving
goals is
a- Directors
b- Administrators
c- Both a&b
d- None of the above
26- The level of management that can also plan, organize, direct and
control jobs may include
a- Manager
b- Director
c- Supervisor
d- Administrator
27- The one of the managerial levels that exercise fewer technical skills is
a- Manager
b- Director
c- Technologist
d- Supervisor
28- The one who focus on people and operational delivery of laboratory
services
a- Manager
b- Director
c- Supervisor
d- Administrator
29- The long-range planning and goal sitting is the role of
a- Lab director
b- Lab manager
c- Lab supervisor
d- Unit manager
30- The one who is required to exercise skills in both the technical and
conceptual areas.
a- Manager
b- Director
c- Administrator
d- Supervisor
31- The most important product of medical lab is
a- Test results
b- Patients’ satisfaction
c- Doctors’ satisfaction
d- All of the above

Put (T) or (F)

1- The inaccurate lab results can result in unnecessary treatment ( )

2- The second step in the path of workflow is post examination step ( )
3- All of the lab results should be reliable ( )
4- The test selection is a step among the pre-examination stage of the path
of workflow ( )
5- The management is only a science of guiding people ( )
6- It is important for the lab director to make the lab staff feel the
responsibility towards their jobs ( )
7- It is important for the manager to have long and short term plan ( )
8- The management process include lab test results analysis ( )
9- Planning of activities is the key function of the lab director only ( )
10- The first step of planning process is to set objectives ( )
11- It is not important to prioritize your needs and objectives ( )
12- One of the most important steps of the planning process is the situation
analysis ( )
13- The objective you set must be specific, measurable, imaginary ( )
14- The objectives set by the manager should be time bound ( )
15- From the types of planning is the counter plan ( )
16- The long range plan Includes setting specific objectives to aid in
reaching short – range goals ( )
17- All levels of laboratory management should be involved in various
phases of both long and short – range planning ( )
18- Most management failure is due to failure in communication ( )
19- The planning function involves developing structure to facilitate the
coordination of resources to achieve completion long and short – range
planes ( )
20- From the basic elements of the organization is the short term planning
()
21- Differentiating between the positions is one of the elements of
directing ( )
22- Managers in the clinical laboratory are concerned with the technical
element ( )
23- From the component of organizing is the motivation ( )
24- Communication is one of the basic element of directing ( )
25- The wrap–up function in the management process is directing which
ensures that the end-product of organized and directed events conforms to
plans ( )
26- One of the basic elements of controlling is setting objectives ( )
27- Decision – making is an activity that is essential in all management
process activities ( )
28- The decision-making include problem analysis ( )
29- The descriptive administrative model includes inputs and outputs ( )
30- One of the components of the inputs in the administration model is the
human element ( )
31- One of the components of the outputs in the administration model is
the products ( )
32- The administrator directs the affairs of an organization by establishing
goals and priorities that determine the direction the organization will take
()
33- The director might not directly supervise in a technical sense ( )
34- The manager is not the person who establishes the larger goals, but a
technologist who knows how to make the organization move efficiently ( )
35- The manager oversees the activities of others to help them accomplish
specific tasks or to perform scheduled activities efficiently ( )
36- Laboratory directors and administrators Retain ultimate responsibility
in achieving goals ( )
37- Laboratory supervisors create and maintain an environment for
laboratory professionals to function efficiently ( )
38- Laboratory managers can plan, organize, direct, and control jobs ( )
39- The laboratory director or administrator exercises fewer technical
skills, rather, the emphasis shifts at this level to conceptual skills ( )
40- The manager or in the middle is required to exercise skills in both the
technical and conceptual ( )
41- Laboratory supervisor manages people but leads things ( )

Answer the following questions

1- Define the management.
2- The lab results should be …………,…………., and …………
3- The components of the management process.
4- The objectives set by the director must be ………, ………., ………,
…………, ………….., and ………. .
5- Mention three elements of the organization.
6- Mention the components of the directing.
7- Mention the three levels of management.
8- Mention the inputs in the descriptive administration model.