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Operation Management - Week 12 LAQ

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5 views

Operation Management - Week 12 LAQ

MBA notes

Uploaded by

shivalithakare9123
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Operation Management -

Week 12 LAQ
Discuss in detail Work measurement process.

Work measurement is a systematic process used to determine the amount of time it should take
to complete a task or job at a defined level of performance. It involves various techniques and
steps to accurately assess and quantify work, enabling organizations to establish standards,
optimize processes, allocate resources effectively, and improve productivity. Here's a detailed
discussion of the work measurement process:
1. Objective Definition: The first step in work measurement is to clearly define the
objectives and scope of the study. This involves identifying the specific tasks or jobs to
be measured, the level of performance expected, and the reasons for conducting the
study (e.g., productivity improvement, resource allocation, cost reduction).
2. Selection of Work Measurement Technique: There are several techniques available for
work measurement, each suitable for different types of work and environments. Common
techniques include time study, predetermined motion time systems (PMTS), work
sampling, and standard data methods. The choice of technique depends on factors such
as the nature of the work, the level of detail required, and the available resources.
3. Data Collection: This stage involves gathering relevant data about the work activities
being studied. For time study, data collection typically involves observing and recording
the time taken to perform each element of the job using a stopwatch and predetermined
standard methods. For other techniques like work sampling or predetermined motion
time systems, data collection methods may vary.
4. Analysis of Data: Once the data is collected, it is analyzed to identify patterns, trends,
and variations in work performance. In time study, for example, the recorded times are
analyzed to determine the average time for each element of the job. Statistical
techniques may be used to calculate mean times, standard deviations, and confidence
intervals.
5. Establishment of Standards: Based on the analysis of data, standards are established
for the time required to perform the job or task at the defined level of performance.
These standards represent the expected time for a qualified worker to complete the work
and serve as benchmarks for evaluating actual performance.
6. Implementation and Monitoring: Once standards are established, they are implemented
in the workplace, and workers are trained accordingly. Regular monitoring and feedback
mechanisms are put in place to ensure compliance with standards and to identify
opportunities for improvement.
7. Continuous Improvement: Work measurement is an ongoing process, and continuous
improvement is essential for maintaining productivity and efficiency over time. Regular
reviews and updates of standards, as well as periodic reassessment of work processes,
are important to adapt to changing conditions and optimize performance.
8. Documentation and Reporting: It is crucial to document all aspects of the work
measurement process, including data collection methods, analysis procedures,
standards established, and any changes or updates made. Clear and comprehensive
reporting helps in communicating results, sharing insights, and facilitating
decision-making at various levels within the organization.
By following these steps, organizations can effectively apply work measurement techniques to
analyze, evaluate, and improve work processes, leading to increased productivity, efficiency,
and overall performance.

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