In Company 3.0 Pre-intermediate quick progress test 1
In Company 3.0 Pre-intermediate quick progress test 1
Part B
Read the sentences. There are three words in italics. Cross out the incorrect word. See the example.
Example:
Could you say / read / put that back to me?
7 Most people work about 35 hours the / a / per week.
8 People at that company never return / leave / call messages!
9 I’m taking a(n) message / taxi / interview.
10 I downloaded a new computer / program / game last night.
11 The company achieved / launched / released a version of the game in 2010.
12 They deal / make / earn money by selling educational software.
Part C
Complete the article using the verbs in brackets in the Present Simple, Present Continuous or
Past Simple. See the example.
A new survey says that currently companies are losing (lose) millions of dollars of
business every year through unhelpful and impolite reception staff. The survey interviewed
businesspeople last year. Over 70% of people who answered the survey said that when
they spoke to most company receptionists, they (13) failed (fail) to greet
them politely, and many receptionists often (14) didn’t smile (not / smile).
The survey concludes that ‘the typical customer (15) wants (want) a
receptionist to be efficient and friendly’. As one businessperson said: ‘After a long trip
it makes all the difference if you meet a happy face.’ Now, as a result of the survey,
many companies (16) are re-training (re-train) their receptionists. One training
manager said: ‘At the moment, I (17) am organising (organize) customer service
courses for all our receptionists.’ But the survey also says that everyone in the company
(18) needs (need) to have the skills of the friendly receptionist so many
companies plan to provide training for all staff in the future.
In Company 3.0 Pre-intermediate © Macmillan Publishers Limited 2014 QUICK PROGRESS TEST 1 1
ANA ISABEL GONZALEZ OCAÑA
Name Date PRE-INTERMEDIATE
Number of stores: 35
????
In Company 3.0 Pre-intermediate © Macmillan Publishers Limited 2014 QUICK PROGRESS TEST 1 2
Name Date PRE-INTERMEDIATE
When you are ready, read or record your message. Your partner or teacher will give you one
mark for each of the following.
Did the speaker … Tick Marks
… introduce him/herself? 1
… explain the reason for calling? 1
… give the flight number and airline? 1
… give the date and arrival time? 1
… leave his/her contact number? 1
TOTAL MARKS =
Hello Mr Gomez, I'm Ana Gonzalez from the Customer Experience department.
To attend our next sales meeting, I will be flying to Warsaw on 11 June. I would need
someone to pick me up from the airport at at 05 past five pm.
My flight number is LF 385
Please, when you hear this message, please call me on the phone number 077 0500 6893
to confirm all the details.
In Company 3.0 Pre-intermediate © Macmillan Publishers Limited 2014 QUICK PROGRESS TEST 1 3