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Accounts Receivable Analyst - Job Description 09.03.2021

The Accounts Receivable Analyst will support the Accounts Receivable department by managing a portfolio of receivables, collecting payments, and reconciling accounts. Key responsibilities include analyzing data for compliance, resolving disputes, and maintaining customer relationships while ensuring efficient processes. Candidates should have a BA/BS degree, 3-5 years of experience in collections, and strong Excel skills, with a preference for those familiar with the software or technology industry.

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Ali Hassan Khan
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4 views2 pages

Accounts Receivable Analyst - Job Description 09.03.2021

The Accounts Receivable Analyst will support the Accounts Receivable department by managing a portfolio of receivables, collecting payments, and reconciling accounts. Key responsibilities include analyzing data for compliance, resolving disputes, and maintaining customer relationships while ensuring efficient processes. Candidates should have a BA/BS degree, 3-5 years of experience in collections, and strong Excel skills, with a preference for those familiar with the software or technology industry.

Uploaded by

Ali Hassan Khan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Our Opportunity:

The Accounts Receivable Analyst will be reporting directly to the Revenue Manager and provides
administrative support to ensure the success of the Accounts Receivable department. The associate will
collect on accounts receivables spending a large part of the day contacting customers via phone and
post daily cash collected as needed to open receivables. The Accounts Receivable Analyst must
demonstrate confidence and professionalism in all communications with customers.

What You’ll Do:

 Analyst has overall responsibility for a receivable portfolio


 Post daily cash as needed to outstanding invoices and reconciling bank statements daily
 Independently plan, analyze and carry out collection of past due accounts
 Monitor and collect data to assess accuracy and integrity on customer record; analyze data;
ensure compliance with applicable rules, regulations, and systems of internal control; interpret
and evaluate results, prepare documentation for reporting to manager.
 Conduct timely research, analysis and decision making for resolution of deductions and disputed
items, short/over-payments
 Reconcile accounts in timely manner; analysis of transactions and initiate credits and
adjustments to accounts, as well as accurate clearing of corresponding credits and debits
 Identify and resolve order-to-cash root cause issues that impede invoicing, collections and
deduction resolution. Includes initiating and driving cross functional resolutions.
 Review orders on credit hold and personally take appropriate action to ensure delivery dates
met
 Initiate and maintain complete, accurate and updated records of contacts, collection activities
and account reconciliations
 Active participation with driving results to meet individual, team and department objectives
 Ongoing process improvement focus, making recommendations and participating and or leading
implementations to improve department efficiency
 Establish and maintain strong working relationships with customers and other functional groups
at all levels including executive decision makers
 Keep management apprised of unusual or non-standard issues and escalate when appropriate
 Provide coverage during hours of responsibility for internal and external customers
 Month end processes such as reconciling bank accounts and balancing AR ledger to balance
sheet and provide commentary as needed.
 Preparing materials to present to managers.
 Coordination and assisting customers in case of billing and credit problems.
 Journal entries between subsidiaries as needed for applying cash to appropriate AR general
ledger.
 Other tasks/projects as needed

Qualifications and Experience required:

 BA/BS in related discipline highly preferred or equivalent experience


 Minimum 3-5 years high volume collections and deductions experience
 Experience in Software or Technology industry is desired
 Exceptional Microsoft Excel skills are required; including pivot tables, vlookups, formula building
and sorting of data
 Positive and energized work attitude with a sense of urgency, strong work ethic and eager to
learn and grow in a fluid and changing environment
 Demonstrated ability to adapt and work in a very ambiguous and growing environment
 Attention to detail without losing focus of the “big picture”
 Ability to thrive in a fast paced, ever-changing environment with the ability to stay focused and
quickly achieve closure
 Excellent problem solving and negotiation skills required.
 Proven ability to own complex portfolios
 Communication skills require strong business writing skills and the ability to effectively articulate
with discussions, proposals and negotiations in a persuasive manner
 Ability to maintain a high level of accuracy in performing all essential duties
 Strong interpersonal skills and ability to work in a team environment
 Knowledge of NetSuite and Salesforce is a plus

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