Sustainability Report

2022
This is Viking Line.............................................................................................................. 2
Our fleet.............................................................................................................................. 3
Shipping is on the threshold of major changes.............................................................. 4
Greetings from the President and CEO........................................................................... 6
Welcome and Farewell...................................................................................................... 7
The year in brief................................................................................................................. 9
Our commitment to the UN’s Sustainable Development Goals................................ 10
Our employees................................................................................................................. 11
The Group......................................................................................................................... 12
Economic Value................................................................................................................ 13
Finland’s largest maritime employer............................................................................ 15
Maritime transport that enables trade........................................................................ 16
Safety on board................................................................................................................ 17
Viking Glory...................................................................................................................... 18
Green Corridor between Finland and Sweden............................................................. 20
Sustainability Campaign................................................................................................. 21
Sustainability wins.......................................................................................................... 22
Cooperation to promote the welfare of the Baltic Sea............................................... 23
Retirees are an important resource.............................................................................. 24
Emissions reduced by a third......................................................................................... 25
More than 10,000 gigs a year.......................................................................................... 26
Best in the Industry in both Customer Satisfaction and Sustainability................... 27
Fuels of the future........................................................................................................... 28
Recycling........................................................................................................................... 30
Environmental figures..................................................................................................... 31
Viking Line’s environmental journey............................................................................ 32
Viking Line Buss............................................................................................................... 33
This is Viking Line Core values

During 2022, Viking Line conducted vien AB, Viking Rederi AB, OÜ Viking Line Vision Viking Line is for everyone. Our
services using the vessels Amorella, Eesti, Viking Line Finnlandverkehr GmbH We are the leading brand in our service area customers are our top priority, and
Gabriella, Rosella, Viking Cinderella, and Viking Line Buss Ab belong to the and the preferred choice of all those seeking we aim to exceed their expecta-
Viking Glory, Viking Grace and Viking Viking Line Group. transport services and experiences. We shall tions, especially when it comes to
XPRS. preserve and enhance our position as a good service.
Mission profitable company.
In March 2022, Viking Glory started operat- We link together the countries around the • We respect our co-workers and value
ing on the Turku–Åland–Stockholm route. northern Baltic Sea by providing sustaina- Service area initiative, innovation, teamwork,
Our vessels depart from Åland, Stockholm, ble and regular ferry service for everyone. openness, honesty, loyalty and
Turku, Tallinn and Helsinki. Shares of the Viking Line provides services on the northern acceptance of responsibility.
Our three basic services are cruises, and Baltic Sea, with Finland, Sweden and the
parent company, Viking Line Abp, are passenger and cargo transport. Our unique • We stand for humility and cost-
traded on NASDAQ Helsinki. The company Baltic countries as its main markets. We have
expertise in combining these services gen- sales offices in Finland, Sweden, Estonia and consciousness.
is domiciled in Mariehamn. The wholly- erates customer and business benefits. Germany. In addition, the subsidiary Viking • We take advantage of all good
owned subsidiaries Viking Line Skandina-
Line Buss Ab provides bus transport based business opportunities.
in the Åland Islands. • Our vessels are safe and well-
maintained.
Åbo Finland’s largest maritime employer • We conduct our operations in
Långnäs HELSINGFORS
Mariehamn Viking Line is Finland’s largest maritime em- compliance with applicable
Kapellskär ployer. More than 45 different occupational environmental standards and
categories are employed on a vessel, includ- legislation.
STOCKHOLM TALLINN ing areas such as operation, maintenance, • We strive to continuously improve
shops, kitchens, hotels, entertainment, con- our environmental and sustainability
ference facilities, security and healthcare. work.

VIKING LINE SUSTAINABILITY REPORT 2022 2

Our vessels
M/S Gabriella M/S Viking Cinderella M/S Viking Glory M/S Viking Grace
Helsinki–Mariehamn–Stockholm Stockholm–Mariehamn Turku–Åland–Stockholm Turku–Åland–Stockholm

Built in 1992 2,400 passengers Delivered in 1989 2,560 passengers Delivered in 2021 2,800 passengers Delivered in 2013 2,800 passengers
35,492 gross 400 cars 46,398 gross 306 cars 63,000 gross 584 cars 57,565 gross 556 cars
weight tonnes 900 lane metres weight tonnes 760 lane metres weight tonnes 1,500 lane metres weight tonnes 1,275 lane metres
Length 171.2 m 2,382 berths Length 191.0 m 2,500 berths Length 222.5 m 3,105 berths Length 218.0 m 2,950 berths

M/S Viking XPRS M/S Amorella, sold in October 2022 M/S Rosella
Helsinki–Tallinn Turku–Åland–Stockholm* Mariehamn–Kapellskär

Delivered in 2008 2,500 passengers Delivered in 1988 2,480 passengers Delivered in 1980 1,530 passengers
35,918 gross 220 cars 34,384 gross 450 cars 16,879 gross 340 cars
weight tonnes 995 lane metres weight tonnes 900 lane metres weight tonnes 720 lane metres
Length 185.0 m 736 berths Length 169.4 m 1,946 berths Length 136.1 m 422 berths
* Helsinki–Mariehamn–Stockholm from April 2022

VIKING LINE SUSTAINABILITY REPORT 2022 3

Shipping is on the threshold
of major changes
With approximately 90% of the world’s Many unanswered questions
trade transported by sea, it can be The shipping industry is collectively facing
justified to say that shipping has a an enormous climate transition. Currently,
decisive role in enabling efficient and almost all of the shipping vessels in the
competitive global logistics. world are dependent on fossil fuels for their
propulsion. Each year, shipping produces
No other transport sector can ensure in- approximately 13% of the EU’s greenhouse
ternational flows of goods at such volumes gas emissions and approximately 3% of
and with such reliability as shipping makes the total global greenhouse gas emissions.
possible. In other words, shipping is the Furthermore, the share emissions pro-
most resource-efficient mode of transport, duced from shipping is predicted to grow
and for this reason, maritime transport over the next few years, as trade volumes
has been integrated into the value chains are expected to increase and the challenges
of almost all industrial sectors. The Paris to reduce greenhouse gas emissions are
Agreement and aligned political decisions greater for us than for many other indus-
on climate cooperation presuppose, among tries. When it comes to ships in motion,
other things, that market players with issues such as energy density, weight and
ambitious climate agendas begin to report volume, not to mention safety aspects,
on and work to reduce emissions in their should be considered when choosing fuel
logistics chains. Thus, a successful transi- and technology. In addition, questions arise
tion to a fossil-free reality can be counted regarding production, availability and price,
as a victory, not only for shipping, but for as the entire business world is changing to
everyone from producer to consumer. achieve an emission-free future.

Continued on the next page

VIKING LINE SUSTAINABILITY REPORT 2022 4

Regulations push us forward market. If we continue to conduct business Our commitment adapt our operations to new environmental
For those of us who are active in European in old ways, this will become increasingly At Viking Line, sustainability is part of the standards. We are thus well positioned to
waters, the European Green Deal and costly. There is often talk of “greenflation”, company culture, and we have long worked meet future demands. We have expanded
the International Maritime Organization’s i.e. price increases caused by the transition to minimize environmental impact and our collaboration with external stakehold-
strategy for reducing greenhouse gas to low-emission or zero-emission opera- maximize resource efficiency. Since 2008, ers to better assess the maturity of emerg-
emissions have a major impact. The bottom tions. we have reduced our fleet’s energy con- ing technologies and to find new ways
line is that vessels must rapidly become It is likely that a greenflation will also affect sumption per nautical mile by over 30% and forward. We are also keen to preserve and
more energy efficient and produce fewer shipping at the beginning of the sector’s we have tried several different cleantech strengthen our position as a forerunner in
emissions. Shipping is also included in the transition to a new reality. At the same solutions on our vessels. In recent years, sustainable shipping and see that success-
EU Emissions Trading System, which puts a time, this means that forerunners have the work has intensified and become more ful sustainability work is not only profitable
price on greenhouse gas emissions. The de- a better chance of succeeding in their purposeful. The sale of three old ships but also our raison d’être.
velopment of regulations and the increas- transition than many others—those who and the introduction of a climate-smart
ing awareness of consumers about climate are already on the right track have fewer newbuild in the last two years are part of Dani Lindberg
issues are causing disruptive changes in the obstacles in front of them. our process to modernize the fleet and Sustainability Manager & DPO

The volumetric density of alternative fuels varies greatly.

The image shows the volume of different types of fuel when they contain
the same amount of energy as diesel. A lack of space is one of the challenges
that needs to be circumvented when old ships are rebuilt.

Hydrogen
5–7 x
Ammonia
Methanol
LNG 3x
2,5 x
Diesel 1,8 x

VIKING LINE SUSTAINABILITY REPORT 2022 5

 GREETINGS FROM THE PRESIDENT AND CEO

We are finishing an exceptional year

with faith in the future
The year 2022, like the previous year, its first ten months in service. She has set crease of 114% compared to the previous
was exceptional for the entire world, a new standard in passenger traffic, both year. We have almost completely succeed-
and for Viking Line as well. internationally and within our own service ed in compensating the profit effect of the
area on the Baltic Sea. high bunker costs that are a consequence
Due to the pandemic, the operating envi- In October, Amorella was sold to Corsica of the war in Ukraine. Our result for 2022
ronment during the beginning of the year Ferries, and in December, we entered into must be described as good.
was very unfavourable with related financial an agreement to sell Rosella to Aegean Sea
consequences. From the end of February, Lines Maritime Company in Greece. Fit for 55
Russia’s war of aggression in Ukraine
These vessels are two of our company’s The EU-initiated Fit for 55 action pro-
caused a sharp increase in energy prices
loyal servants. Rosella has operated for gramme will pose challenges for shipping.
and uncertainty in our markets. At the same
Viking Line since 1980, Amorella since 1988. With the new Viking Glory and proactive
time, the demand for travel rose—espe-
It always feels sad to say goodbye to ships work, we are better equipped for future de-
cially to nearby destinations. The summer
that have been in the business for a long mands. Both Viking Glory and Viking Grace
months were characterized by high travel
time, but it is inevitable in our industry. can, without major investment, switch to
volumes, and demand in the passenger
During the autumn, a decision was made renewable or synthetic liquefied gas, as
market was strong, even in the autumn.
that Viking XPRS would operate under the soon as this is available at economically
During the high season, there was a large
Finnish flag. justifiable price levels.
shortage of personnel on board the vessels,
but we were nevertheless able to maintain In November, Viking Line acquired 17.1% of The new business year 2023 will be both
service at a satisfactory level. Here, the the shares in Rederiaktiebolaget Eckerö. To demanding and engaging. We are closely
staff’s perseverance and commitment have ensure that the share ownership stays in following economic developments and
been of decisive importance. Åland, we chose to acquire the shares. adapting operations to meet the challenges
we face, particularly concerning the new
environmental norms. Meanwhile, we are
Welcome and farewell Five million passengers
optimistic about the future.
We will remember 2022 as the year we During 2022, our business has developed
welcomed a new ship into the fleet, while favourably. Demand in the passenger
saying goodbye to two faithful servants. In market has been strong, and passenger
March, the new climate-smart ship Viking volumes exceeded our expectations. The
Glory began its service on the Turku–Åland– number of passengers who travelled Jan Hanses,
Stockholm route. The ship, which has been with the shipping company in 2022 was President and CEO
very popular, had 945,000 passengers in 4,945,564, which corresponds to an in- Viking Line

VIKING LINE SUSTAINABILITY REPORT 2022 6

Welcome and Farewell

1 March, the new climate-smart ship Viking 1988, has been one of the fleet’s faithful summer of 2023. Rosella has been part of
Glory began its service on the Turku–Åland– servants. She has been a mainstay that has Viking Line’s fleet even longer than Amo­-
Stockholm route. The new ship has been maintained regular service on the compa- rella—ever since 1980. Thanks to the
well received by both passengers and staff. ny’s core route between Turku, Åland and competence and commitment of the staff,
During its first year in service, the crew has Stockholm. The staff’s efforts and commit- the ship has been well maintained and the
formed a strong and nice community. ment over the years have been crucial to community on board has been special and
the ship’s traffic, and many of the employ- strong. As one employee said: “here, we all
Dear faithful servants ees were with us from beginning to end help each other and work across borders”.
during her time with us. Both ships have had many loyal supporters
The year 2022 also meant saying farewell.
In October, Amorella was sold to Corsica The other faithful servant, Rosella, will who have sailed with their favourites year in
Ferries, and in December, we entered into operate in Greek waters starting from the and year out.
an agreement to sell Rosella to Aegean Sea
Lines Maritime Company in Greece.
For Viking Line, 2022 was a year
that especially we employees Those of us who work in the company have
mixed feelings about selling ships. It always
will remember. It was the year
feels sad to say goodbye to ships that have
we welcomed a new ship into the
been in the business for a longer period
fleet, while saying goodbye to two
of time, but changes are inevitable in our
faithful servants. industry.
Amorella, who has operated with us since

VIKING LINE SUSTAINABILITY REPORT 2022 7

 Close-knit
and unique
community
on board

Unique community More than 45 different works in shifts with one week on, one ation that the unique “Viking Spirit” was an
A ship is not just pieces of steel that run occupational categories week off, small communities of their own important resource for the company and
from point A to B. A ship conveys so much A satisfied crew contributes to passengers arise, and they get used to working, living something that Viking Line was recommend-
more. A crew working together forms a being comfortable on board. A happy and having leisure time in the same place. ed to protect in the future as well. This
close-knit and unique community. This is crew enjoys each other’s company. In When a community is divided, it can feel community and feeling still unite employees
also visible externally. It is about the atmos- addition to a satisfactory working envi- tough and scary. Therefore, leaving ships and create new communities, experiences
phere on board, the products and services ronment, the ships offer the onboard feels extra difficult for many who work and memories in new places and on new
offered to the passengers and how the employees a living environment and a in a shipping company—not only for the ships.
passengers are greeted by the employees. good leisure environment. Working on onboard employees, but also for the
People often talk about “the soul of a ship”. a ship is not just a job. We often say it’s office staff. At the same time, a new ship
Life on board is its own little a way of life. It is a floating provides the opportunity to form new
relationships and new communities.
world with familiar elements
that many appreciate. To
The Viking Spirit community with, hotel opera-
tions, restaurants, kitchens, the
achieve a high NPS, is important! engine room, the command The Viking Spirit
it is not enough to just have bridge, and more. In total there Within Viking Line we have something we
attractive hardware; the human relation- are more than 45 different occupational call the “Viking Spirit”. In 2009, when we Johanna Boijer-Svahnström
ships, the services provided by the staff, the categories on board Viking Line’s ships. were named the winner of the Suomen Senior Vice President Corporate
little extras the travellers get to experience, Many different skills and professional Laatupalkinto (Finland’s quality award Communications,
all these matter just as much. roles are combined. Because the staff competition), the jury stated in its evalu- Sustainability, HR (Land)

VIKING LINE SUSTAINABILITY REPORT 2022 8

The year
in brief

24+76+A
The year 2022, like the previous Sales: EUR 495 M Passengers: 4,945,565 AVERAGE NUMBER OF EMPLOYEES
year, was exceptional for the
Income before taxes: EUR 28.3 M Freight units: 117,777
whole world, also for Viking Line.
We will remember the year when Investments: EUR 25 M Passenger cars: 630,651
we welcomed the climate-smart Equity/assets ratio: 47% Buses: 9,249 582
Viking Glory into the fleet, and at
the same time, we said farewell to
the faithful servant Amorella and NUMBER OF PASSENGERS PER LINE
entered into an agreement for the
sale of Rosella. Turku–Åland–Stockholm 1,955,988
Stockholm–Mariehamn 517,354
Viking Glory, which began its service in 1 842
March 2022 on the Turku–Åland–Stock- Helsinki–Mariehamn–Stockholm 515,445
holm route, has set a new standard in Finland/Sweden–Baltic States 1,403,048
passenger traffic, both internationally l Land-based personnel 582 (371)
Mariehamn–Kapellskär 464,375 l Seagoing personnel 1 842 (1 165)
and within our own service area. During
2022, our business has developed Special cruises 89,354 In addition to the Group’s own staff,
favourably. Demand in the passenger Total 4,945,564 Viking XPRS was staffed by an average
market has been good, and passenger of 152 people employed by a temporary

62.6+37.4+A 14.7+85.3+A 50.1+29.6+20.3A

volumes exceeded our expectations. employment agency.

The number of passengers who

travelled with the shipping company
MARKET SHARE, PASSENGERS MARKET SHARE, CARGO PASSENGERS 2022
in 2022 was close to 5 million, which
corresponds to an increase of 114%
compared to the previous year. The big- 37.4% 14.7% 20.3%
gest increase was on the Turku–Åland–
Stockholm route. Through increased
sales, we have almost completely
succeeded in compensating the profit 50,1 %
effect of the high bunker costs that are
a consequence of the war in Ukraine.
Our result for 2022 must be described
as good. We are closely following the 62.6% 85.3% 29.6%
development of the economy and will
adapt to meet the challenges that we
face, especially regarding new environ- l Viking Line 37.4% (34.1%) l Viking Line 14.7% (16.3%) l Finland 50.1 % (46.1 %)
mental standards.
l Others 62.6% (65.9%) l Others 85.3% (83.7%) l Sweden 29.6 % (37.1 %)
l Other countries 20.3 % (16.4 %)

VIKING LINE SUSTAINABILITY REPORT 2022 9

Our commitment to the UN’s Sustainable
Development Goals
Our ambition is for sustainability to one day be integrated throughout our value chain and for it to always be a basis for decisions
with economic or ecological consequences. We want to treat our customers and employees with respect and protect their health, safety and well-being.
We have chosen to prioritize four areas where we believe we can make a difference:

Sustainable energy for everyone The sea and marine resources Health and well-being Responsible consumption
We continue to be a pioneer in applying Our vessels do not discharge any waste- Well-being at work and a healthy life- and production
new climate-smart technology. We test water into the sea. Nor do we use style are the basis of success on the We vow to sort by-products generated
new as well as alternative technological environmentally hazardous paint on job. Through good leadership, an open, from our operations. We want to maxi-
solutions to achieve lower emissions. We the bottoms of our vessels. We vow to stimulating, secure and pleasant atmo- mize recycling and, where possible, reuse
continue to support and collaborate with continue to find ways to reduce the use sphere is created in which employees’ materials. We strive to reduce waste
innovative companies and researchers in of water and chemicals in our operations. efforts are appreciated and recognized quantities and create increasingly circular
energy technology. and where everyone is treated equally. material flows.
We promote good health, wellness activi-
ties and employee well-being by encoura-
ging and promoting meaningful leisure
activities.
VIKING LINE SUSTAINABILITY REPORT 2022 10
Our employees
During 2022, the number of employ-
ees in the Viking Line Group as of 31
December 2021 was 2,428 (2,333).
The number of seagoing employees
was 1,846 (1,804) and the number of
land-based employees was 582 (529).
The subsidiary, Viking Line Buss, em-
ployed 41 (44) people. In addition to
the Group’s own staff, Viking XPRS was
staffed with an average of 185 (168)
people by a temporary employment
agency.

The number of employees who were resi-

dents of Finland was 1,927 (1,869) and the
number of employees who were residents
of Sweden was 424 (391). A total of 70 (67)
people were residents of Estonia.
The number of employees residing in other
countries was 7 (6).
The proportion of men was 56.4% (58.7%)
and the proportion of women was 43.6%
(41.3%). The percentage of women in
management positions was 23.1% (27.8%).
The average age of the staff was 45.7 years
(46.1).
Furloughs for both seagoing employees
and land-based employees decreased from
the same period last year, and completely
ceased in May 2022.

VIKING LINE SUSTAINABILITY REPORT 2022 11

 EMPLOYEES’ PLACE GENDER BREAKDOWN

79+0+1731A
OF RESIDENCE

The Group

18+56A 39 A 61 +
44 A 56 +
57A 43 +
Women Men Total

Board of Directors 1 6 7

Management team 1 6 7

Supervisors 85 284 369

Finnish flag 560 914 1,474

Swedish flag 130 242 372 l Finland 80 % SHIPBOARD LAND-BASED TOTAL

l Sweden 17 % l Women 39 % l Women 57 % l Women 44 %
Seagoing personnel 728 1,118 1,846
l Estonia 3 % l Men 61 % l Men 43 % l Men 56 %
Land-based personnel 330 252 582 l Other countries < 1 %

Group total 1,058 1,370 2,428

In 2022, the number of employees in the

Group increased by 95 people, of which

1+10+212630111A
46 were seagoing employees and 53 AGE DISTRIBUTION GENDER BREAKDOWN IN MANAGEMENT POSITIONS

A + 82
land-based employees.

44+77A
23
l < 20 years <1% SHIPBOARD LAND-BASED TOTAL
l 20–29 years 10 % l Women 18 % l Women 44 % l Women 23 %
l 30–39 years 21 %
l 40–49 years 26 % l Men 82 % l Men 56 % l Men 77 %
l 50–59 years 30 %
l 60–69 years 11 %
l > 70 years <1%

VIKING LINE SUSTAINABILITY REPORT 2022 12

Economic value

Sales EUR 495 M

Suppliers Employees Shareholders* Financiers Public sector

EUR 348 M EUR 100 M EUR 7 M EUR 5 M EUR 34 M
The board’s proposal
to the Annual General Meeting for 2022.

Viking Line’s operations In 2022, the Group’s consolidated vessel charges, taxes on salaries,
generate economic value sales and other revenue amount- social security contributions
for the Group’s stakeholders ed to 511.2 million euros. The and income taxes. The Group
in the countries and market Group’s purchases from suppli- received national restitution and
areas in which we operate. ers totalled 322.4 million euros, state aid for maintaining freight
The most important cash- and investments totalled 25.5 transport and security of supply
flows consist of revenue million euros; 14.0 million euros during the pandemic, a total of
of this mainly refers to invest- 30.8 million euros. The Board of
from our customers, pur-
ments in vessels and 10.6 million Director’s proposal for the 2023
chases from suppliers of
euros to investments in financial Annual General Meeting refers
goods and services, salaries assets. Viking Line employed an to a distribution of a total of
to employees, payments to average of 2,203 people. Net 6.9 million euros in dividends.
and from the public sector, salaries and pension expenses The Group’s income statement,
dividends to shareholders, totalling 100.4 million euros were balance sheet and cashflow
and funding costs to finan- paid to employees. Viking Line statement are presented in their
ciers. paid a total of 71.2 million euros entirety in Viking Line’s financial
in the form of port expenses and statements.

VIKING LINE SUSTAINABILITY REPORT 2022 13

Economic value
Generation of economic value, MEUR 2022 2021

Customers
Sales and other revenue 511 289

Suppliers
Procurement and investments -348 -336

Economic value generated by Viking Line 163 -47

Distribution of economic value

Employees -100 -67

Shareholders* 7 0
Financiers -5 -3
Public sector -34 -10

Economic value distributed -139 -80

Left for development of the business 25 -127

* The Board of Directors’ proposal to the Annual General Meeting for 2022

VIKING LINE SUSTAINABILITY REPORT 2022 14

Finland’s
largest
maritime
employer
As Finland’s largest maritime employ- provides many jobs in sparsely populated
Shipping boosts prosperity
er, with five of the company’s seven areas, particularly in archipelagos, where
in smaller communities
vessels operating under the Finnish people can work one week on/one week off.
Naturally, the majority of our land-based
flag in 2022, we have the highest
amount of taxes and fees borne by the Restitution to sustain Shipping is employees reside close to our market
units and terminals. However, the geo-
a global industry
maritime population. domestic competitiveness
graphic spread among seagoing personnel
Restitution is an essential condition for en- is much wider. We have employees who
For Viking Line, this restitution applies to abling ferry service to be carried out under
some 1,500 Finnish seafarers. All shipping live in Lapland, in the archipelago commu-
a Finnish flag and with a Finnish crew. To nities of the Åland Islands and Southwest
companies receive this restitution, and the sustain the competitiveness of European
size is determined by the number of seafar- Finland, in eastern Finland close to the
sea transport, a restitution system was Russian border, in the Estonian country-
ers employed by the company. The restitu- implemented in a number of EU countries,
tion really benefits seafarers, who get a tax Visit Finland, Finnair Oyj, Eckerö Line Oy, side, and in Sweden near the Norwegian
including Finland, Sweden and Denmark. Viking Line Abp and TallinkSilja Oyj) have border. The personnel on our vessels
exemption, but since Finland has chosen to In accordance with EU State Aid Guidelines,
follow the model of exception in the guide- jointly presented their views on upcoming work in shifts, with one week on/one week
shipping companies may be reimbursed for government programmes. The following is off or ten days on/ten days off. These
lines, the taxes are borne by the seafarers taxes and social security contributions paid
and refunded to the shipping company. In said regarding shipping: Shipping is a global extended periods of time off enable them
to maintain service under their countries’ industry and the competition is worldwide. to live away from densely populated areas.
Sweden and Denmark, this restitution is not own flags. This restitution system, which is
recognized as aid to enterprises, which is The Finnish and European shipping compa- With such labour arrangements, shipping
often called maritime financial aid, is mainly nies compete in a global environment with companies help to preserve the popula-
why it is debated to a lesser extent than it financial aid for seafarers—not shipping
is in Finland. For Viking Line, this restitution large players from the so-called low-cost tion structure in smaller communities and
companies. Most European countries countries, where less importance is placed ensure that tax revenue goes to areas oth-
also applies to some 370 Swedish seafarers. therefore have a similar system.
The Finnish National Emergency Supply on sustainability. It is important that Finland er than metropolitan regions. The hiring
Agency is of the opinion that Finland should is on an equal footing with the other 15 Eu- by shipping companies of some of these
The travel industry supports shipping ropean shipping states and that we ensure residents may be crucial to archipelago
have a merchant fleet flying under its own
flag, to secure the country’s emergency The tourism industry in Finland (MaRa ry, the competitiveness of Finnish shipping in communities and other sparsely populat-
supplies. The seafaring profession also SMAL ry, Finnish Lapland Tourist Board ry, accordance with EU guidelines. ed municipalities.

VIKING LINE SUSTAINABILITY REPORT 2022 15

Maritime transport
that enables trade

Regular, reliable sea transport is Estonia but also from the other Baltic Seasonal variations in supply and de-
a vital link in the large flows of countries as well as Poland, Denmark, mand for different goods create various
goods between Finland, Sweden Norway and Russia. transport needs. We maintain a contin-
and Estonia. Demand for transport and travel for uous dialogue with our cargo customers
pleasure varies significantly during the in order to plan for their needs with as
Finland, Sweden and Estonia are all in- year. Summer is our peak season, which much foresight as possible.

A total of 1,548,699
cluded in the EU’s so-called transport is when the need for car deck capacity is
corridors, which are considered essen- also greatest. Our challenge is to utilize Collaboration with stakeholders
tial to the trans-European transport tonnes of cargo was the capacity on our vessels in the best Collaborating with stakeholders is an
loaded on board our
network. Shipping is crucial in linking possible way for every single departure, important part of our sustainability
together the transport infrastructure every single day. The greater our capac-
ships in 2022.
work in cargo and logistics. Our aim is to
of the Nordic countries, the Baltic ity utilization is, the more we contribute take part in discussions about national
countries and Central Europe. Bearing to the sustainability of marine transport and international flows of goods. In this
in mind the importance of securing as a transport mode. context, port authorities are some of
emergency supplies, it is important our most prominent stakeholders. We
that Finland has its own fleet. Our Dialogue with cargo customers maintain an ongoing collaboration with
traffic enables the reliable, regular our destination ports in order to im-
transport of large volumes of trade Cargo transport constitutes an impor-
tant part of our transport volume and is prove logistics to and from our vessels.
goods between the Nordic and Baltic Through activities such as measuring and
countries. Our cargo customers come a cornerstone in our work to utilize our
capacity to the fullest. While summer weighing units in ports, we further im-
primarily from Finland, Sweden and prove our capacity utilization and provide
tourism peaks in mid-July, trade goods
must still be transported year-round. the ports with important information.

VIKING LINE SUSTAINABILITY REPORT 2022 16

 ISMC
International Safety Management Code
ISPS
International Ship and Port Facility
Security Code
MARPOL
International Convention
for the Prevention of Pollution
from Ships
SOLAS
Safety of Life at Sea
STCW
Standards of Training,
Certification and Watchkeeping

Safety on board
for Seafarers

The safety and security of passengers Every week, fire safety, evacuation, rescue their safety organization duties. The crew is regular rounds. Maritime authorities have
and personnel is our top priority. The and security exercises are conducted on divided into groups with different areas of delegated oversight of vessels to classifica-
staff’s knowledge and efforts are cru- board all the vessels. In addition, special responsibility, such as evacuation, first aid, tion societies, which inspect the vessels at
cial to safety and security work, and exercises are carried out with varying fre- fire-fighting and information. All employees least once a year.
our procedures are all developed on a quency, as are large-scale exercises on each are required to take part in safety drills.
continuous basis through our safety vessel four times a year. The entire crew On board, there are trained nurses and Preventive work
and security management system. takes part in these exercises. A growing spaces outfitted with special equipment to Preventive safety work on board the
emphasis has been placed on acquiring provide care in a medical emergency. The vessels is fine-tuned and strengthened on
Safety and security efforts are based on equipment, developing instructions and land-based organization is also prepared a continuous basis by further developing
operating vessels in compliance with carrying out exercises for managing difficult for emergency situations and can assist the procedures and processes and providing
the prevailing national and international situations involving violence. We maintain vessels in taking care of passengers and training in risk factors on car decks, such as
regulations and standards, such as SOLAS, continuous cooperation with maritime crew members. This organization holds electric cars.
STCW, ISMC, MARPOL and ISPS, as well as rescue organizations, fire brigades, police, annual exercises to improve its ability to
careful internal monitoring and regulato- customs, border control authorities and na- handle different emergencies that can arise Collaboration on maritime safety
ry oversight. Continuous training in and tional emergency response forces, in order in operations.
to quickly and efficiently obtain adequate In our maritime safety work, we collabo-
monitoring of safety and security of the rate with community groups, classification
vessel crews are carried out in order to information during any emergency situa- Safety checks
tion. Other activities, including training with societies, authorities and other shipping
maintain and improve their skills in safety On-board safety equipment is checked companies to ensure broad agreement on
and security. Through its cooperation with the border control authorities’ maritime
daily. Before every departure, the ship’s maritime safety issues. One such effort is
various authorities, the company carries vessel and helicopter units, are carried out
officers go through a checklist to verify that NORDKOMPASS, a Nordic forum for pas-
out systematic work to identify potential in conjunction with the exercises.
the vessel is seaworthy. Hatches, doors and senger ship owners. The forum’s objective
risk situations. ramps as well as all navigation instruments is to collaborate on various maritime safety
The safety organization on board are inspected. During the voyage, the car issues in Nordic passenger ship operations.
Exercises in safety and security The master of the vessel has the main deck, areas that are critical to operations In cases of emergency, we also work in
Each year, thousands of exercises in safety responsibility for safety on board, and all and public areas are monitored by the cam- collaboration with the Red Cross in Finland
and security are carried out on board. crew members have been well trained in era surveillance system, while guards make and Sweden.

VIKING LINE SUSTAINABILITY REPORT 2022 17

A highlight of the year:
Viking Glory arrived in Turku
Viking Glory was met with festivities been built as a tribute to our roots, that is,
in the Port of Turku on Sunday, 6 Feb- the Baltic Sea and the nature in its beauti-
ruary. The ship was highly anticipated, ful archipelagos. Most of our sustainabil-
and thousands of people lined the ity work involves different solutions that
shores to see her arrive. passengers don’t notice, like the vessel’s
technical solutions, which have seen rapid
The new ship received a lot of publicity in advances. Ten years ago, Grace was the
the Nordics as well as internationally, and world’s most environmentally-friendly pas-
her arrival was a big event, especially in senger ship, and now Glory, which is bigger,
Turku. will use about ten per cent less fuel.
“Turku is Finland’s oldest port city, and it
has always had a close connection to the A major innovation in itself:
west via the sea. It is very significant that Viking Glory was created
Viking Line has decided to situate its most by top names in shipbuilding
advanced and interesting vessel here. Vi- The planning and technology behind Viking
king Glory is the newest jewel in the crown Glory is nearly one hundred per cent the re-
of the fleet of vessels that cross the Baltic sult of Finnish work. The work was carried
Sea, and I wish the ship a warm welcome out by the company’s own experts together
to our city,” said the mayor of Turku, Minna with trusted partners. Great focus has
Arve. been placed on efficiency, a minimal envi-
ronmental impact and a life cycle perspec-
Climate-smart Viking Glory tive. The ship in itself is a major innovation
is also a flagship for sustainability with many new cleantech solutions.
With the launch of the climate-smart Viking Glory is one of the world’s first ships
Viking Glory, the environmental impact of to have Wärtsilä 31DF dual fuel engines
Viking Line’s vessels on the Turku–Marie- and is powered by liquefied natural gas
hamn–Stockholm route is being reduced. (LNG). They enable optimization of fuel use
For example, Viking Glory has 66 per cent but produce no sulphur emissions at all.
more cargo capacity than Amorella but its Furthermore, they produce fewer carbon
carbon dioxide emissions are more than dioxide emissions than do diesel engines.
25 per cent less. Efficiency, environmental Like Grace, Glory will also run on biogas or
standards and the future were all taken into synthetic fuels produced using renewable
consideration in an entirely new way when energy when these are available in the
Viking Glory was planned. The ship has future.

VIKING LINE SUSTAINABILITY REPORT 2022 18

With ABB’s Azipod rotor propeller system, systems and cold rooms. The vessel has a depending on access to ingredients, and lo-
it is easier to turn in port, and manoeu- dynamic control system for air condition- cally produced and sustainable alternatives
vring the vessel takes less time and fuel. ing and lighting. On Viking Glory, lights are are always on offer when possible.
Every minute saved in port means fewer turned off automatically in empty rooms, For Viking Line, the new ship is a major
emissions during the sea journey. By using For Viking Line, while air conditioning and heat are turned investment in reducing environmental
the Azipod system, it was possible to plan down automatically. The dynamic control
Viking Glory so that resistance when the the new ship is a system is directly connected to the booking
impact in the long term and safeguarding
future business conditions. The EU’s emis-
vessel is operating is less than for a vessel
with a traditional propeller. The hull design
major investment system. sion criteria will be tightened considerably,
in reducing
On board Glory, biowaste is also collected and climate-smart ships will then become
reduces the formation of waves as well as and used in biogas production. Reducing central factors in the shipping company’s
fuel consumption.
environmental impact food waste on the vessels is something competitiveness. Viking Line was named
employees work with every day on board. both Sustainable Business of the Year and
Sustainability project on board For example, the buffet restaurants offer Transport Company of the Year at the
The new vessel is also a forerunner when portioned-size servings, while sandwiches Finnish Travel Gala, and Viking Glory played
it comes to taking advantage of waste cold in the cafés are prepared to order based a large role in this double victory.
from LNG. Waste cold is used in cooling on actual demand. Menus are adjusted

VIKING LINE SUSTAINABILITY REPORT 2022 19

 Kempower Rauma Marine Constructions Viking Line
Solutions for charging electric Energy-efficient solutions for sustainable shipping, ship Carbon-neutral transport of passengers and cargo,
vehicles on board vessels batteries and charging of electric vehicles on board and charging of electric vehicles on board

Viking Line
Passengers Cargo owners and
Sustainable travel logistics companies
Reduced emissions in the transport chain

assesses
green
corridor
Renewable Renewable The state
energy Fuel Regulation for the decarbonization
of shipping and trade

between Renewable
energy
Hydrogen
from renewable

Finland and
energy

Advisory stakeholder

Sweden
Consortium partner
Åbo Akademi University
Analysis of systemic benefit and regulatory lock-in

Viking Line is participating in a Finnish of fossil fuels, on the maritime transport opportunity to promote the development achieved even without solving a lot of
consortium that assesses opportuni- route between Turku and Stockholm. The of a green transport corridor. Viking Line technical challenges. Both Viking Glory
ties to form a green transport corridor goal is to find investment opportunities for contributes knowledge about the ship- and Viking Grace are built to be oper-
between Turku and Stockholm, one of reduced emissions in the transport chain, ping industry, which flows into the Rauma ated with biofuels or synthetic natural
the EU’s TEN-T transport corridors. which create benefits for as many stake- shipyard’s know-how about shipbuilding gas, that is, natural gas that does not
holders as possible. The aim in this work and technology. Kempower gathers knowl- have a fossil origin. This means that the
The current project goes by the name is to create a model that can be applied edge about infrastructure and software ships are technically ready to operate
DECATRIP (Decarbonizing Transport to similar corridors, especially in Europe, for charging electric vehicles, which make carbon-neutral today; the challenge is
Corridors), and the consortium has been such as in the English Channel or in the up a rapidly growing share of the Nordic a sufficient supply of alternative fuels
granted funding from Business Finland and traffic between Sweden and Germany. car stock. Åbo Akademi University’s role and their significantly higher prices. The
the Government of Åland to the amount “The work is perceived as important be- includes assessing the benefit to society consortium’s work has included finding
of 1,596,000 euros. Other partners in the cause all EU countries, including Finland, and producing information for decision- solutions to make the ships more energy
project Rauma Marine Constructions, Åbo have committed to reducing their carbon makers. The project has also included efficient in order to reduce the need
Akademi University and Kempower. The dioxide emissions and promoting the de- discussions with energy companies and for fuel. The consortium also evaluates
project is coordinated by PBI-Research velopment of green transport corridors,” fuel producers. opportunities for stepping up the use of
Institute. says Johanna Boijer-Svahnström. alternative fuels until the supply meets
Focus on emission reductions the demand and the price becomes
Green corridor between Combined expertise economically justifiable.
In a global context, the shipping of goods
Turku, Åland and Stockholm from different industries represents a significant source of green-
A preliminary study shows various possibili- The consortium connects knowledge and house gas emissions both on land and at
ties for decarbonization, or the phasing out experience from various actors with the sea. A reduction of these emissions can be

VIKING LINE SUSTAINABILITY REPORT 2022 20

Sustainability
Campaign
2022
In autumn 2022, Viking Line presented supply in port during the day, the emissions local producers and environmentally smart magazines, we save 70 tonnes of paper
a sustainability campaign to highlight of air pollutants are reduced. We also plan cleaning routines are just a few examples of per year. Travellers can also peruse our
environmentally smart measures in our timetables and routes so that service the work carried out on all our ships. selection of restaurants and artists on
various areas. At the same time, we can be as fuel-efficient as possible, for a digital screens on board. With the ongoing
advised our travellers about how they cleaner environment. Digital information development of the Viking Line app, we
can make a difference with smart can further reduce our paper consump-
By using digital information about current
choices. Together we will be even Fuel saving tion through expanded digital information
store offers instead of printed campaign
about things such as booking, check-in and
better! One important focus area in Viking Line’s Glory, Grace, Gabriella Glory, Grace, Gabriella
on-board services.
sustainability work is the optimization of
The campaign, which included Viking Line’s fuel use through several different meas-
terminals, vessels, websites and social ures. Examples include Viking Glory’s six Yhdessä Shop sustainably
media, drew attention to environmentally
Yhdessä entistä
highly efficient 31DF multi-fuel engines We offer a large selection of goods in
smart choices in several different areas. entistä paremmaksi!
and a number of smart systems from the our shops on board. When we plan our
Finnish technology group Wärtsilä. The 31
paremmaksi! purchases, sustainability is always one of
With a new theme every month, the com- Tee vastuullinen valinta.
Tee vastuullinen valinta Sammuta valot ja televisio
pany presented its environmental thinking DF engine is actually so smart that it beat ja säästä vettä. lähtiessäsi hytistä.
our most important criteria for choosing
on a broad level, from reduced emissions the Guinness World Record for the most products in all product categories. Custom-
to recycling of materials, locally produced efficient 4-stroke engine in the world! ers can easily make sustainable choices by
food and sustainable product choices in the Hjälp oss bli Hjälp oss bli checking out the shelf labelling and signage
shops on board. Continuity ännu bättre! ännu bättre! in our stores.
Gör ett hållbart val och Gör ett hållbart val och
When we talk about sustainability, it is spara på vattnet. släck lampan samt stäng
Reduced emissions important to highlight that it is a matter av tv:n när du lämnar Small actions can make
Our goal is to reduce the use of fossil fuel. of continuity. Never giving up, but instead hytten. a big difference
We’re holding a steady course towards the always working for new solutions, finding By highlighting small everyday things like
global goals and an ambitious agenda! By new ways of improving, developing and turning off the light when you leave your
using LNG and low-sulphur fuel, we can doing our share for a sustainable future. cabin and not leaving the tap running un-
reduce nitrogen and greenhouse gas emis- Recycling of materials, reduced food waste Think Smart – Go Red Think Smart – Go Red
necessarily, we can all reduce our environ-
sions, and by using a land-based power in the buffet restaurants, cooperation with mental impact.

VIKING LINE SUSTAINABILITY REPORT 2022 21

 FACTS ABOUT
BLADDERWRACK

Sustainability, Bladderwrack is a large brown

algae and the Baltic Sea’s most
archipelago and important perennial struc-
ture-forming algae. The species

the Baltic Sea

has two reproduction periods,

Sustainability
one at the end of May–June and
one in late autumn. It is impor-
tant for many other organisms as

wins
a living substrate or hiding place.
Bladderwrack is commonly found
in the Baltic Sea and is both
nutritious and fiber rich. In Åland,
bladderwrack is called hötter.
In connection with the cele- tumn 2022, a recipe competition was greatly impressed the jury. A total
bration of Baltic Sea Day on 25 announced for the entire staff. of four winners were chosen, and
August 2022, Viking Line an- at the top of the podium was Karl
nounced a recipe competition Aim of the recipe competition Fagerström, with an exciting prod-
under the theme of sustaina­ uct and a well-thought-out concept:
The aim of the competition was to
bility for the entire staff. hÖstersjö iced tea.
focus on innovative solutions and to
bring in new sustainable dishes or
Viking Line’s restaurant function components as part of Viking Line’s
has already been working towards assortment. The jury’s assessment hÖstersjö iced tea, with
sustainability for many years, for ex- criteria were, in addition to the taste bladderwrack in your teacup
ample, by choosing locally produced of the entry, the story behind the
ingredients, adapting the buffet hÖstersjö iced tea is the name of
entry and how well it represented the innovative new tea developed
selection according to the actual sustainability, the archipelago and
number of guests with reservations by Karl Fagerström. The product
the Baltic Sea. considers the sustainability aspects
and presenting the food in portioned
bowls and smaller tasting servings, on several different levels, from
Many innovative contributions the ingredients and packaging to
to reduce food waste. As part of this
development and as part of Viking The recipe competition brought to- purchasing from a local start-up
Line’s sustainability campaign in au- gether many innovative entries that company.

VIKING LINE SUSTAINABILITY REPORT 2022 22

Cooperation to promote the welfare of the Baltic Sea
For us, it is as important as it is neces- John Nurminen Foundation Keep the Archipelago Tidy Association University of Helsinki
sary to work for climate-smart travel The goal of the John Nurminen Foundation, Established in 1969, Keep the Archipelago – Tvärminne Zoological Station
with the welfare of the Baltic Sea in founded in 1992, is to safeguard the Baltic Tidy Association (Pidä Saaristo Siistinä ry) Tvärminne Zoological Station (TZS) is a ma-
mind. And we are proud to lead the Sea and its cultural heritage for future is a Finnish environmental organisation rine station located at the entrance to the
way when it comes to new solutions generations. The foundation has been for boaters and all those travelling in and Gulf of Finland in the northern Baltic Sea,
to reduce our environmental impact. awarded for its imparting of knowledge and around Finnish waterways. The Association where coastal research has been conduct-
However, our opportunities to influ- production of sea-related cultural informa- serves the archipelago and coastal re- ed for over 120 years. TZS is one of three
ence the environment outside of our tion. Through the foundation’s projects, the gions, as well as the network of lakes in the biological research stations belonging to
own operations are limited. Therefore, condition of the Baltic Sea is improved with Finnish Lakeland region. The association’s the Faculty of Biological and Environmental
we have decided to include organi- concrete measures that reduce both the service area includes the Archipelago Sea, Sciences at the University of Helsinki. The
zations in our value chain that have burden on the sea and the environmental Saimaa, Lake Päijänne, the Gulf of Bothnia, stations serve as centres for a variety of
concrete means and opportunities to risks. The work is guided with the help of Pirkanmaa and the Eastern Gulf of Fin- top-class biological research and provide
measurable results and impact. The foun- land. All activities aim to keep the Finnish facilities for field courses and seminars.
promote the development of a healthy
dation has launched 40 environmental pro- sea areas, lakes, beaches and archipelago Research conducted at TZS includes ex-
Baltic Sea.
jects, of which 34 have been finalized. The clean. The association promotes and seeks amining the climate effects of the coastal
We believe in effective and measurable projects aim to reduce the nutrient load solutions that will make boating and other environments of the Baltic Sea.
measures and are convinced of the impor- and environmental risks faced by the sea. water activities as well as port operations
tance of research and conveying infor- more environmentally friendly.
mation and knowledge. In 2022, we have
chosen to support three main partners, TVÄRMINNE ZOOLOGISKA STATION
who are working to improve the condition Read more at Read more at
of the Baltic Sea. www.johnnurmisen­­ www.pidasaaristo­
saatio.fi/en/ siistina.fi/en
Read more at www.helsinki.fi/en/research-
stations/tvarminne-zoological-station

VIKING LINE SUSTAINABILITY REPORT 2022 23

Retirees are
an important resource
The availability of labour has ham-
pered the post-pandemic recovery of

”I was welcomed
the tourism industry worldwide. At
Viking Line, too, passenger figures
have rapidly climbed back to pre-
pandemic levels.
with open arms!”
The demand for travel recovered quickly
in the spring of 2022, and this enabled the
company to recruit staff for the vessels she cleaned cabins. All in all, she has worked
again after a long pause. To assist in the on seven Viking Line vessels, among other
high season, many pensioners returned to things in the duty-free shop at the main
work on a short-term basis. One of them register and as a cleaning services and hotel
is Lena Blankenstein-Holmström, who manager.
retired in 2020 from her job as intendant on
Viking Grace. In June 2022, she started work- Unique ‘we’ spirit
ing on a short-term basis at the café in the
“I love the sea, customer service and the
conference facilities on board Viking Glory.
multifaceted working relationships on board
”I was welcomed with open arms and was the vessel. I give one hundred per cent of
immediately part of the team. Working on myself in this job, and I get at least as much
a short-term basis, I can enjoy the best back. There is a truly unique ‘we’ spirit on
advantages of working at sea and choose Viking Line’s vessels: employees are loyal
when I want to work myself,” says Lena not just to one another but also to their em-
Blanken­stein-Holmström. She began her ployer. The company has always taken good
carrier at sea in 1980 on Viking Sally, where care of us, even in tough times.”

VIKING LINE SUSTAINABILITY REPORT 2022 24

Emissions from Viking Line’s vessels
have decreased by a third in 15 years

Over the past 15 years, Viking Line Viking Glory and Viking Grace are technology is developing at a rapid pace, pared to a vessel that runs on oil Now ten
has succeeded in reducing carbon already equipped to start running on and many of these innovations originated years later, Glory in turn produces ten per
dioxide emissions from its vessels green fuels, which will in Finland. When Viking cent fewer emissions than Grace. Mean-
by nearly a third. Environmental enable truly carbon- Grace, which is powered while, emissions from our older vessels
investments have been made in the neutral service in the Innovative technical by natural liquefied gas, have also decreased, since we update the
Baltic Sea’s most climate-smart ves- future. “We have mainly solutions was placed in service, technology on our vessels throughout
sels and in the technology on board achieved emission emissions of nitrogen their life cycle,” says Dani Lindberg,
reductions through and particulate matter Sustainability Manager at Viking Line.
every vessel.
innovative technological solutions that decreased 85 per cent and greenhouse
are not very visible to passengers. The gas emissions decreased 15 per cent com-

VIKING LINE SUSTAINABILITY REPORT 2022 25

 Baltic Sea
theme

More than 10,000 gigs a year,

Baltic Sea Day was celebrated on
Thursday 25 August 2022.

an important venue for artists

Viking Line marked the day by donat-
ing 30,000 euros from the duty-free
shops’ sales of plastic bags to the
John Nurminen Foundation. At the
same time, the autumn sustainability
theme was launched on Viking Line’s
Viking Line offers passengers on its When Viking Line’s entertainment flagship, acts are offered on all six Viking Line vessels, in the terminals and on the
vessels customized entertainment Viking Grace, sets out from the Port of Tur- vessels every day of the year, the shipping communication channels with the
every day of the year. For the artists, ku on a weekend evening for Stockholm, company is one of Finland’s biggest com- aim of involving passengers in the
it means a job and a venue that audi­ the vessel is full of passengers craving missioners of entertainment acts. A total important work to help the Baltic Sea.
ences have easy access to. entertainment—and to their delight, there of 10,000 gigs are arranged each year on
is a wide array of professional entertainers Viking Line’s vessels.
on board. Since a variety of entertainment

VIKING LINE SUSTAINABILITY REPORT 2022 26

 Double victory
for Viking Line
At the Finnish Travel Gala in
October 2022, Viking Line was
chosen as both Sustainable Busi-
ness of the Year and Transport
Company of the Year.

One factor that weighed heavily

in both choices was the shipping

Viking Line best in the industry in both

company’s long-term investment in
environmentally-friendly technology
and in innovations that renew the

customer satisfaction and sustainability

passenger experience.
“We have already been working
more than 60 years for safe, sus-
tainable maritime traffic, and using
that same recipe, we are creating
the travel experiences of the future.
The double honour we have been
EPSI Rating’s survey investigates cus- greater social responsibility, and 44 per Viking Line tops the sustainability awarded means an especially great
tomer views on passenger transport cent indicated that they would make even index for passenger transport in the deal to us after these exceptional
providers, such as shipping compa- more sustainable choices when they travel survey years of pandemic, which have hit
nies, airlines and bus, local transport in Finland over the next few years. the entire travel industry hard. “Be-
“We have carried out ambitious environ-
and taxi companies. Viking Line was “Credit for this performance goes to all our mental work ever since the 1980s and have cause of our roots in the archipelago,
ranked first in both customer satisfac- personnel, who have worked under varying succeeded in reducing carbon dioxide the protection of the Baltic Sea has
tion and customer loyalty. conditions with a fine service attitude. Good emissions from our fleet of vessels by 30 special importance to us at Viking
service is an issue we feel really strongly per cent per nautical mile compared to Line. Our sustainability work began
For the survey, a total of 3,010 people over about, so we are especially pleased that 2008. Our most recent investment for as far back as in the 1980s, and our
the age of 18 and living in Finland were people who responded to the survey the environment was building the most climate-smart Viking Glory is the
interviewed in June. Compared to many also gave the best marks in the industry climate-smart passenger ship on the Baltic latest milestone on this journey. With
other industries, the themes of sustainable for our employees’ customer service. For Sea, Viking Glory. It is great that customers the new vessel, we can offer our
development and social responsibility are us, employee satisfaction and customer continuously challenge us to improve in customers more with less consump-
extremely important to passenger transport satisfaction go hand in hand,” says Ninna sustainability. We want to involve them tion,” says Dani Lindberg, Sustaina-
customers. Most respondents thought the Suominen. even more in our sustainability work,” says bility Manager at Viking Line.
passenger transport industry should take Ninna Suominen.

VIKING LINE SUSTAINABILITY REPORT 2022 27

Fuels of
the Future

What fuels will we use in the future? the process of renewing it and switching When did we first start defined requirements regarding the fuels
Can we find cost-effective and safe so- to low-sulphur oil. Changing to the low-sul- looking at LNG? we use.
lutions, and how should we meet the phur oil was one of the first steps for us on – At Viking Line, we first started looking at
new environmental standards? These our environmental journey. LNG in 2008, as a fuel alternative for a new How can we reduce fuel consumption
questions are highly topical because ship. When Viking Grace began to be built, and costs?
all EU countries have committed to we decided to invest in LNG, as it is the – When it comes to reducing fuel consump-
reducing their carbon dioxide emis- fossil fuel with the lowest emissions. The tion, we can immediately resort to various
sions. biggest challenge was to build a complete- methods such as slowing down and adapt-
ly new logistics chain from scratch and ing our tour timetables.
to make the bunkering work smoothly. We can also reduce fuel consumption
Mathias Sundberg, Technical Manager of However, it turned out to work better than
Marine Operations, explains the concepts through various technical measures. Of
expected. course, we continuously follow develop-
within the topic of future fuels.
ments in the industry, in order to find new
The Baltic Sea became a SECA in 2015. long-term solutions. Glory and Grace have a
How was it before, Mathias, What does that mean? lot of new technology, but also on Cinder-
for example in the 90s?
– The abbreviation SECA stands for Sulphur ella and Gabriella we make a difference by
– Viking Line was actually an environmental Emission Control Area, and in practice using waste heat from exhaust gases and
pioneer in the 90s also. At the beginning of this means that, since 2015, the sulphur cooling water. Electricity is also produced
the 90s, heavy fuel oil was used on board content in our fuels may not exceed 0.1%. from waste heat from exhaust gases on
the vessels, but Viking Line was already in So for many years now, we have had strictly board Viking Glory.

VIKING LINE SUSTAINABILITY REPORT 2022 28

Will battery-powered operation fuels that go under the collective name ships, some do not. E-ammonia is a toxic 24/7. In addition, we plan things like dock-
be the solution for us in the future? Power-to-X fuels, i.e. fuels produced with and highly corrosive substance, which of ing and service work. Keeping ourselves
– Pure battery operation is already used fossil-free electricity, such as e-methanol, course must be taken into account in the up-to-date on new regulations and working
on a smaller scale on smaller road ferries e-methane, e-ammonia and e-hydro- planning. on new solutions is also an important part
in Norway, but on larger ships the energy gen. Viking Grace and Viking Glory are already of the work.
density is an Achilles’ heel. E-methanol of fossil-free ready to use bio-methane or e-methane.
However, there is develop- origin can be used in ordi- At the moment, this is not financially What do we need to think about if new
ment in the field all the time, We are following nary tanks and the logistics justifiable, but we are following develop- vessels become relevant in the future?
and batteries will develop developments closely work with tankers. However,
it is not yet available in our
ments closely. – When planning any new vessels in the
enormously in the coming So, we can state that Viking Line is prob- future, we must ensure that they can be
years. Hybrid operation, immediate area in the quan- ing the market regarding various future operated completely fossil-free within their
where you combine bat- tities we need. solutions, but there is no completely lifetime. Emission allowance trading will be
tery operation with engine operation, has Regarding e-hydrogen, investigations are obvious alternative yet. used starting in 2024, and in 2025 we will
already been developed for larger ships as underway in Åland and at Viking Line. The therefore pay the fees for 2024. The penalty
well. In our service area, battery operation major disadvantage with hydrogen is its What other things do you work with for emissions is around €70–100/tonne,
could be an option on the Tallinn route and handling, as it is explosive and difficult to in Marine Operations? which means very large sums per year.
on the Mariehamn–Kapellskär route. transport and store. – Most of our working time is taken up
E-ammonia is also being discussed, but by various tasks regarding our existing
Are there other alternatives? there are two camps here. Some think this fleet and keeping the traffic running
Other possible alternatives are fossil-free is a possible solution for the passenger according to the established timetables

VIKING LINE SUSTAINABILITY REPORT 2022 29

Recycling
Increased recycling reduces our climate Textiles Food waste Scrap metal
impact. At the end of 2022, Viking Line entered The food waste collected on Viking XPRS, Recycling of steel, for example from food
into an agreement with the Finnish com- Viking Grace and Viking Glory continues its tins, consumes 75% less energy than pro-
It requires much less energy to recycle mate- pany Rester Oy regarding the receiving eco-cycle as raw material for biogas pro- duction from iron ore. The company has
rials than to extract new ones from nature. and recycling of old textiles. Through duction. During the year, we collected 1,307 collected 50 tonnes of scrap metal during
Eco-cycles benefit the climate. various processes, old textiles from the tonnes of food waste; this produces around the year.
ships are broken down into fibres, which 99,000 cubic metres of biogas, which corre-
Carpet can then be reused in new material. sponds to 112,000 litres of petrol. Paper
Since 2014, nearly 94,000kg of carpet has Rester’s concept is completely new in
Recycling paper and cardboard means we
been returned from the company’s vessels Finland, and at Viking Line we are both Glass do not need to cut down as many trees.
to carpet supplier Tarkett, which launched a proud and joyful that we are able to
During the year, 286 tonnes of glass A tonne of recycled paper is equivalent to
pioneering project a few years ago to reuse participate in the important work of
packaging were collected on board. When about 14 trees. Paper can be recycled ap-
used carpets from its corporate customers. recycling textile waste to reduce the
recycled glass is melted down to make new proximately seven times. During the year,
The carpets are collected at the end of their environmental impact.
glass, the process consumes 20 percent 346 tonnes of paper/cardboard were sent
life and reprocessed into raw material for less energy than starting from sand, soda from the vessels for recycling.
new carpets. ash and limestone as raw materials. Glass
packaging can be recycled any number of
times without deteriorating in quality.
VIKING LINE SUSTAINABILITY REPORT 2022 30
 VIKING LINE SHIPS 2022 2021 2020
Volumes
Passengers 4,945,564 2,315,137 1927302
Passenger cars 630,651 442,484 356,809
Cargo units 117,777 129,278 125693
Total distance (thousand km) 1,083 877 802

Environmental figures Resource consumption

Oil (tonnes):
Lubricating oil (m3):
74,478
432
51,003
432
51,698
398
Our vessels never discharge waste-water into the sea. Everything is pumped to Urea (tonnes): 40 151 240
municipal treatment plants on land. Fresh water (m³): 237,737 133,832 125,663
A vessel generates three main kinds of waste-water: grey water from showers and other LNG (tonnes): 12,155 12,523 14,609
washing activity, black water from toilets, and bilge water that is separated from water in
Emissions (tonnes)
engine rooms and contains traces of oil.
Nitrogen oxides (NOx): 4,278 2,909 2,532
Sulphur oxides (SOx): 134 104 93
Nitrogen oxides (NOx) Sulphur oxides (SOx) Carbon dioxide (CO2) Carbon dioxide (CO2): 268,701 217,418 203,074
Nitrogen oxides is an um- Sulphur dioxide is a colour- The main cause of global
Residual products (tonnes)
brella term for nitric oxide less gas that causes cough- warming is the change in
and nitrogen dioxide, which ing. It is produced in the the chemical composition of Solid waste for incineration: 1,577 1,030 1,065
form when oxygen in the air burning of fossil fuels and the atmosphere caused by Waste for landfill: 86 31 67
and nitrogen react at high other materials containing humans through the emis- Waste for recycling: 757 388 464
temperatures. Nitrogen sulphur but also through sion of greenhouse gases,
Biowaste: 1,307 494 470
oxide emissions are thus natural processes, such as primarily carbon dioxide.
closely linked to combustion volcanic eruptions. Sulphur Greenhouse gases enhance Hazardous waste: 17 18 36
processes. Nitrogen oxides dioxide is oxidized in the the ability of the atmosphere
are toxic and also contribute atmosphere and forms to capture energy emitted by Waste-water pumped ashore (m3)
to the formation of ozone sulphuric acid, which con- the Earth’s surface, thereby Grey and black water 222,311 131,116 120,717
together with organic pollut- tributes to acidification. reinforcing the so-called Bilge water: 5,787 5,409 7,148
ants. greenhouse effect.
Waste oil (m3): 1,048 1,058 977

NOx SOx VIKING LINE BUSS AB

Number of kilometres driven
Amount of diesel consumed (litres)
2022
865,973
271,811
2021
655,987
204,650
2020
681,084
196,870
Water consumption (m3) 362 274 325
Garage electricity consumption (kWh) 55,324 65,584 67,935

VIKING LINE SUSTAINABILITY REPORT 2022 31

Viking Line’s environmental journey
The Ocean Marine All of Viking Line’s vessels are The environmental The company’s Reducing food waste The com- Viking Glory,

The 2020s
energy recovery system issued ballast water certifi- performance of four of first land- The company’s first pany’s first the company’s
is installed on Viking Grace. cates as proof that the vessels the company’s vessels based power project to reduce the land-based second LNG-
Heat is converted into comply with the requirements is certified under supply in amount of food waste power powered ship,
electricity using a unique set out by the Ballast Water Clean Shipping Index Mariehamn. per passenger begins. supply is delivered to
vacuum process. Management Convention. standards. in Tallinn. Viking Line.

Circular economy In late 2014, all of Recycling of The com- Viking Grace begins its service in 2013. Viking Viking Line Abp’s subsi-

The 2010s
The shipping company Viking Line’s vessels biowaste. Three pany’s first Grace is the first passenger vessel of its size class diary Viking Line Buss Ab
returns used carpets except Viking Grace switch ships dispose of land-based to use entirely sulphur-free, liquefied natural is certified in compliance
from the ships to to diesel oil with a sulp- biowaste ashore power gas (LNG) as fuel. Compared to oil, nitrogen and with ISO 14001 environ-
the manufacturer hur content of less than to be used for bio- supply particulate matter emissions are cut by 85% and mental management
for reuse. 0.1 per cent by weight. gas production. in Helsinki. greenhouse gas emissions are cut by 15%. standards (2012).

All vessels and the main Installation of technology to reduce Catalytic (SCR) Processed bilge Recycling of biowaste
The 2000s

office are certified in nitrogen emissions. The Humid converters are water is pumped begins on two vessels.
compliance with ISO Air Motor reduction technology is a installed on ashore to Biowaste is transported
14001 environmental globally unique method, which reduces Viking Cinderella municipal waste- to anaerobic digestion
management standards nitrogen oxide emissions by lowering to reduce nitrogen water treatment facilities for the production
(2001–2002). the engine’s combustion temperature. oxide emissions. plants. of biogas.

Exhaust gas boilers are Sea water is Dosage devices Grey and black Transition to low-

The 1990s
installed and used to used to cool are installed to water are sulphur fuel (<0.5 per
heat the vessels’ venti- the vessels’ reduce the use pumped ashore cent by weight) on all
lation air with the help ventilation air. of chemicals to municipal vessels to reduce sulphur
of energy recovered on board. waste-water oxide emissions.
from flue gases. treatment plants.
The 1980s

Use of toxic paint for Waste The company’s

the bottoms of vessels recycling first land-
ends. Brushing of on board based power
vessels’ bottoms with the vessels supply in
the help of divers begins. begins. Stockholm.

VIKING LINE SUSTAINABILITY REPORT 2022 32

Viking Line Buss
The bus company Viking Line Buss, which
belongs to the Group, is environmentally cer-
tified according to ISO 14001.

Viking Line Buss works continuously to reduce the

environmental impact of its operations.

Environmental Policy
Viking Line Buss is committed to reducing emis-
sions to air, water and land and to continuing to
work on improvements in these areas.

Specific measures:
• We sort waste from our buses as well as
waste generated at our depot.
• We buy green electricity and have installed
motion sensors for the lighting at our
depot to minimize electricity consumption.
• When purchasing, we prefer eco-labelled
products wherever practical.
• We continuously train/inform our staff
on environmental issues.
Viking Line Buss is
• We follow the development of new environmentally certified
technological solutions that contribute according to ISO 14001
to reducing our climate impact.

VIKING LINE SUSTAINABILITY REPORT 2022 33

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