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Ex. 2b Ans

The document consists of a series of questions and answers related to various information systems, business processes, and roles within an organization. Key topics include e-commerce, supply chain management, human resource management, and accounting information systems. It also highlights the importance of customer relationship management and decision support systems in organizational operations.

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7 views2 pages

Ex. 2b Ans

The document consists of a series of questions and answers related to various information systems, business processes, and roles within an organization. Key topics include e-commerce, supply chain management, human resource management, and accounting information systems. It also highlights the importance of customer relationship management and decision support systems in organizational operations.

Uploaded by

basugloadama
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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1. refers to the buying and selling of goods and services via a telecommunications network.

a. Encapsulation b. Business intelligence


c. Enterprise application d. E-commerce

ANSWER: d

2. The term refers to the sequence of activities involved in producing a product or service.
a. resource planning b. activity chain
c. warehousing d. supply chain

ANSWER: d

3. systems help mainly in record-keeping, employee evaluation, and employee benefits.


a. Accounting b. Financial
c. Human resource management d. Marketing

ANSWER: c

4. Retaining loyal customers is less expensive than acquiring new ones.


True/False
ANSWER: True

5. A supply chain management is an enterprise application because the systems that support each
business process:
a. record data collected at the boundaries of organizations.
b. always take the form of a sequence.
c. consist of sophisticated statistical models.
d. are connected to each other to form one large IS.

6. In , information systems help organize budgets, manage cash flow, analyze investments,
and make decisions that could reduce interest payments and increase revenues from transactions.
a. accounting b. e-commerce
c. finance d. marketing

ANSWER: c

7. A is responsible for researching, planning, and recommending software and systems choices
to meet an organization’s business requirements.
a. network administrator b. network analyst
c. system administrator d. systems analyst

ANSWER: d

8. A oversees the planning and implementation of sophisticated security measures to block


unauthorized access but at the same time to allow easy and timely access to authorized users.
a. database administrator b. network administrator
c. programmer d. systems analyst
ANSWER: a

9. systems help manage an organization’s relationships with its customers.

ANSWER: CRM
Customer relationship
management Customer
relationship management
(CRM)

10. The is responsible for acquiring, implementing, managing, maintaining, and


troubleshooting local area networks throughout the organization and their interfaces with
the wide area networks such as the Internet.

ANSWER: network administrator

11. The job of a(n) involves the creation of new systems or the modification of existing ones.

ANSWER: systems analyst

12. If the content on a website is not appealing to the general public, hence giving an organization a bad
image, who will you blame primarily?

ANSWER: webmaster

13. rely on models and formulas to produce concise tables or a single number that determines a
decision.

ANSWER: Decision support systems

14. ISs provide information that helps management decide how many sales representatives to
assign to specific products in specific geographical areas.

ANSWER: Marketing

15. List three (3) functions of an Accounting Information System.


a. Help record transactions
b. Produce periodic statements
c. Create required reports for law
d. Create supplemental reports for managers
e. Contain controls to guarantee adherence to standards

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