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The email addresses a subscription renewal and refund policy for Recruit CRM, clarifying that no refunds are issued after the renewal date unless a cancellation request is made beforehand. The sender has canceled the subscription to prevent further renewals and assures continued access until the end of the billing cycle. Feedback from the user is welcomed to improve the service.

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2 views

TASK1

The email addresses a subscription renewal and refund policy for Recruit CRM, clarifying that no refunds are issued after the renewal date unless a cancellation request is made beforehand. The sender has canceled the subscription to prevent further renewals and assures continued access until the end of the billing cycle. Feedback from the user is welcomed to improve the service.

Uploaded by

sadc bvm
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Hi Jane,

Thank you for reaching out to us. we truly appreciate you giving recruit crm a try and
hope it added value to your business during the time you used it.
i wanted to clarify our subscription policy to ensure there is no confusion. our
subscriptions are set to the venue automatically, as mentioned during signup, and we
have a no refund policy for renewals unless a cancellation request is made prior to the
renewal date. Since your subscription renewed on February 1,2022,and we received
your request after this renewal, i regret that we are processing a refund for that recent
charge.
However i have gone ahead and cancelled your subscription to ensure no further
renewals occur. You will continue to have access to your recruit crm until the end of the
current building cycle , which will allow you to export to any data or wrap up pending
tasks.
We are sorry to see you go but would love to hear about experience and how we can
improve if there is any specific we can help with or any feedback you would like to share
please feel free to let me know
thank you for understanding, and we wish you all the best in your endeavors

Warm regards,
Rekhamani eedi
Customer success team
Recruit CRM

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