WRITTEN TEST INSTRUCTION

Candidate Name: Mst. Afroza Khatun

Assessor Name: Pavel

Qualification: Certificate in Computer Operation, Level 3

GU-14-L3-V1: Carryout Communication with Clients
Unit of Competency SU-ICT-03-L3-V1: Comply to Ethical Standards in the ICT Workplace
OU-ICT-CO-01-L3-V1: Operate a Personal Computer
OU-ICT-CO-02-L3-V1: Prepare a Document Using Word Processor
OU-ICT-CO-03-L3-V1: Prepare a Spreadsheet
OU-ICT-CO-04-L3-V1: Prepare a Presentation
OU-ICT-CO-05-L3-V1: Use Internet and Access Resources
OU-ICT-CO-06-L3-V1: Perform Basic Maintenance and
Troubleshooting
Assessment Center: Chapainawabganj TTC

Date of Assessment: 18 / 08 / 2024

Time of Assessment: 1 : 00 Hour

Instruction’s:
Read and understand the direct Wins carefully:

 this written examination is based on the performance criteria from all the units of
competency in Computer Operation, Level 3
 this assessment activity will be used to measure your underpinning knowledge
 write your answers on the paper provided
 answer all the questions as best as possible
 you have 1 hour to complete this test

Multiple Choice questions

1 Which ribbon tab contains options related to font formatting in Microsoft Word?
A) Home B) Insert C) Review D) Page Layout
2 How can you insert a new page in the middle of an existing document in Microsoft Word?
A) Press Enter until a new page appears B) Use Ctrl + N
C) Insert a page break D) Click on the Page Layout tab

3 Which feature in Microsoft Word automatically corrects common spelling mistakes as you
type?
A) Auto Format B) AutoCorrect C) AutoComplete D) Auto Save
4 What is the function of the 'Find and Replace' feature in Microsoft Word?
A) It lets you search for specific words or phrases and replace them with new ones
B) It helps you format text in different fonts and colors
C) It allows you to insert images from your computer
D) It creates automatic backups of your document

5 Which ribbon tab in Microsoft Word contains options for adjusting the margins and
 orientation of the document?
A) Home B) Insert C) Page Layout D) References
6 What is the purpose of the 'Track Changes' feature in Microsoft Word?
A) It allows you to insert comments into the document
B) It keeps a record of all the changes made to the document
C) It automatically saves the document at regular intervals
D) It adjusts the spacing between lines of text
7 How can you insert a picture from your computer into a Microsoft Word document?
A) Go to the Home Tab and click on 'Pictures'
B) Press Ctrl + P
C) Use the Insert tab and click on 'Pictures'
D) Go to the View tab and click on 'Layout'
8 Which file format is typically used for saving documents in Microsoft Word to ensure
compatibility with older versions of Word?
A) .docx B) .txt C) .pdf D) .doc
9 How can you change the line spacing in a Microsoft Word document?
A) Use the Layout tab and adjust the spacing option
B) Press Shift + Enter
C) Use the Home tab and adjust the font size
D) Use the Insert tab and insert a text box
10 Which view in PowerPoint allows you to see multiple slides at once for editing
purposes?
A) Normal view B) Slide Sorter view
C) Slide Sorter view D) Slide Sorter view
11 How can you add a new slide in PowerPoint?
A) Left-click and select "New Slide B) Press Ctrl+N
C) Use the Insert tab and click on "New Slide" D) Press F5
12 Which feature in PowerPoint allows you to rehearse timings for your slide show?
A) Slide Sorter B) Presenter View
C) Animation Pane D) Slide Show tab > Rehearse Timings
13 What is the purpose of Slide Master in PowerPoint?
A) To add animations to slides
B) To design and customize the appearance of all slides
C) To record narration for slides
D) To print handouts of the presentation
14 Which feature in PowerPoint allows you to add motion and visual effects to text or
objects on slides?
A) Slide Sorter B) Animation Pane
C) Slide Show view D) Presenter View

15 How can you start a PowerPoint slide show from the beginning?
A) Click on the Slide Sorter button
B) Press F5
C) Use the Slide Show tab and click on "Start Slide Show"
D) Right-click and select "Start from Beginning"
16 Which tab in PowerPoint allows you to insert shapes, images, and other objects into
slides?
A) Design B)Slide Show C) Insert D) Home
17 How can you freeze the top row and the first column in Excel?
 A) Use the Freeze Panes option under the View tab
B) Use the Split option under the Home tab
C) Use the Freeze Panes option under the Home tab
D) Use the Freeze Panes option under the Format tab
18 Which function in Excel is used to find the highest value in a range of cells?
A) =MAX() B) =MIN() C) =SUM() D) =COUNT()
19 How can you sort data in Excel in descending order based on a selected column?
A) Use the Sort Ascending option under the Data tab
B) Use the Sort Descending option under the Data tab
C) Use the Filter option under the Home tab
D) Use the PivotTable option under the Insert tab
20 The intersection of a column and a row in a worksheet is called_________
A) Box B) Cell C) Range D) Page Break
Write the short Answer of the following questions (21-25)

21 What does the “Duplex” printing option allow you to do?

Both page print.

Printer can automatically print both sides of paper.

22 What is the purpose of a section break (Continuous) in Word document?

bZyb page ( ‡cR) †bqvi Rb¨|

Split a document into several sections to apply different formatting & layouts
The new section on the same documents.
23 Which command is used to warp text around an illustration or image?

‡h wjLv‡K wraptext Kie †m wjLv‡K wm‡j± Kie Ges Home tab G wM‡q Wrap text G
wK¬K Kie|

Hometal wraptext
Select the text go to home tab & press the warp text.

24 What is Google Meet used for?

Online meating app.
Channel of communication.

25 How do I share my screen in Zoom?

Ry‡g cª_‡g Avgv‡`i ¯ŒxbmU© wb‡Z n‡e Ges †kqvi w¯Œ‡b wM‡q †kqvi Ki‡Z
n‡e|
Click the “share screen” icon on toolbar & select which screen you want to share.

26 What is Utility Tool or software ? Give an example.

Exm- Notepad, Calculator, Laptop.

Is a system software that helps to maintain proper & smooth functioning of a
Computer system Antivirus , Disk Management Tools, Backup utility. What does Google Mean?
27 What does Google Mean?
 Google is a scerch ( mvP© BwÄb).
28 What is the basic difference between Etiqutte & Manner?

The basic deference between Etiquette & Manner are meens it is behavior
An employ.
Etiquette Ruels of Job.
Etiquette is about following social or organizational rules, while manner
Are about personal behavior.

29 Why is it necessary for employees to provide unbiased and objective information to clients?

It is necessary for employes for prohel vsiedsed and objective information to client becoused
if.
30 Mention the use of Snipping Tool.

Screen short ‡bqvi Rb¨ Ges B‡gR BwWwUs Kiv|

Capture screenshort of your computer screen.

Feedback to candidate:

Assessment decisions for this assessment activity:

Competent Not Yet Competent

Candidate’s Signature: AFROZA Date: 18/08/2024

Assessor’s Signature: Date: 18/08/2024