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Adverse Action Notice

Audra Taylor's loan application with Upgrade, Inc. was denied due to multiple credit issues, including serious delinquency and insufficient credit history. Her credit score was reported as 579, which is below the acceptable range for loan approval. The letter provides information on her rights under the Fair Credit Reporting Act and details for contacting credit reporting agencies.

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4 views

Adverse Action Notice

Audra Taylor's loan application with Upgrade, Inc. was denied due to multiple credit issues, including serious delinquency and insufficient credit history. Her credit score was reported as 579, which is below the acceptable range for loan approval. The letter provides information on her rights under the Fair Credit Reporting Act and details for contacting credit reporting agencies.

Uploaded by

roadrnrmeepx2
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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2022-05-31

Audra Taylor

1275 South Elm Avenue

Kankakee, IL 60901

Re: Loan Application

Dear Audra Taylor

Thank you for your recent application for a loan through Upgrade, Inc. (DBAs include Universal Credit and the
names www.upgrade.com/landing/dba) (“Upgrade”) from Upgrade’s bank partners: Cross River Bank (400 Kelby
Street, 14th Floor, Fort Lee, NJ 07024) and Blue Ridge Bank (17 West Main Street, Luray, VA 22835). Your
request for a loan was carefully and jointly considered by our bank partners, and we regret that they are unable
to approve your application at this time, for the following reason(s):

Serious delinquency, and public record or collection filled. Too few accounts currently paid as agreed.
Too many accounts with balances. Lack of recent installment loan information
High number of recent inquiries
Income or credit history insufficient for loan
Low percentage of accounts with primary or joint ownership. Recent overlimit. Recent delinquency.
High number of recent inquiries

The consumer reporting agency contacted that provided information that influenced our bank partners' credit
decision in whole or in part was:

TransUnion Consumer Solutions SageStream, LLC

P.O. Box 2000 PO Box 503793

Chester, PA 19022-2000 San Diego, CA 92150-3793

(800) 916-8800 (888) 395-0277

www.sagestreamllc.com

The reporting agency played no part in our bank partners' credit decision and is unable to supply specific
reasons why they have denied credit to you. You have a right under the Fair Credit Reporting Act to know the
information contained in your credit file at the consumer reporting agency. You also have a right to a free copy
of your report from the reporting agency, if you request it no later than 60 days after you receive this notice. In
addition, if you find that any information contained in the report you received is inaccurate or incomplete, you
have the right to dispute the matter with the reporting agency. Any questions regarding such information should
be directed to TransUnion Consumer Solutions. If you have any questions regarding this letter, you should
contact us at Upgrade, Inc, 275 Battery Street, 23rd Floor San Francisco, CA 94111 (855) 997-3100.

Our bank partners also obtained your credit score from TransUnion Consumer Solutions and used it in making
their credit decision. Your credit score is a number that reflects the information in your consumer report. Your
credit score can change, depending on how the information in your consumer report changes.

Your credit score: 579

Date: 2022-05-31

Scores range from a low of 300 to a high of 850.

Key factors that adversely affected your credit score:

Serious delinquency, and public record or collection filled


Too few accounts currently paid as agreed
Too many accounts with balances
Lack of recent installment loan information

In addition to the factors listed above, the number of inquiries on the consumer's credit file has adversely
affected the credit score.

If you have any questions regarding your credit score, you should contact TransUnion Consumer Solutions at:
P.O. Box 2000

Chester, PA 19022-2000

(800) 916-8800

Sincerely,

Upgrade, Inc

NOTICE

The federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the
basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to
enter into a binding contract); because all or part of the applicant’s income derives from any public assistance
program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection
Act. The Federal agency that administers compliance with this law concerning this creditor is Office of the
Comptroller of the Currency, Customer Assistance Group, P. O. Box 53570 Houston, TX 77052.

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