PT-II EXAMINATION

SUBJECT: INFORMATION TECHNOLOGY

GENERAL INSTRUCTIONS:
 All the questions are compulsory.
 Question paper contains two sections.
 Section A contains 24 multiple choice questions of 1 mark each.
 Section B contains questions from 25 to 34.
 Questions from 25 to 28 having two marks each.
 Questions from 29 to 34 having three marks each.

Section -A
Multiple choice questions. (1x24=24)
1. The use of ___________ grabs the attention of the students and keep them engaged.
a. Feedback b. Non-Verbal c. Visual Aids d. None of these
2. Physical conditions that affect the communication process are called __________ barriers.
a. Environmental b. Situational c. Individual d. None of these
3. Our _____________ also serve as a caution and help us to protect ourselves from dangerous
situations.
a. Past experiences b Prejudice c. Attitude d. Beliefs
4. Which of the following is not a sentence.
a. Assertive b. Interrogative c. Empirical d. Exclamatory
5. It is the service centre to provide information and support to a customer.
a. BPM b. MNC c. ISP d. Call Centre
6. It refers to a method of banking in which customer conducts transitions through the internet.
a. E-commerce b. E-banking c. E-learning d. None of these
7. While typing keep your elbows at __________.
a. Left angle b. Right Angle c. Straight d. Curved
8. Mahesh wants to access Navigator in Writer while typing document. For this he can click on View
Navigator or simply press ______ key or press Navigator button on the right Sidebar.
a. F5 b. F2 c. F7 d. F12
9. Suhasini is willing to select entire document all at once. Which key combination she should use.
a. Ctrl+P b. Ctrl+A c. Ctrl+L d. Ctrl+S

10. To remove formatting in Writer document click on the Format menu and select the Default
Formatting option or press _________.
a. Ctrl+A b. Ctrl+M c. Alt+M d. Shift+M
11. Open Office Writer is a popular ____________ application.
a. Database b. Presentation c. Word Processing d. Graphic
12. To add table in a document Darshil can click on Table icon present on the _________ toolbar.
 a. Formatting b. Title c. Standard d. Side
13. ___________ is an intersection of rows and columns in a worksheet.
a. Active Cell b. Range c. Heading d. Cell
14. To enter numbers as text in spreadsheet type ________ before the number and then press enter.
a. Colon b. Semi Colon c. Apostrophe d. Hyphen
15. The function is made up of two parts: Arguments and __________.
a. Cell b. Structure c. Formula d. None of these
16. Which software lets you perform calculations and manipulate the numeric data?
a. Calc b. Writer c. Impress d. Paint
17. __________ chart is used for displaying data that shows different trends over time.
a. Column b. Line c. Scatter d. Pie
18. A Calc function can begin with:
a. = b. + c. ~ d. None of these
19. By default, how many worksheets does a Calc workbook display?
a. 1 b. 2 c. 3 d. 4
20. Each Calc file is called a __________ because it can contain many sheets in it.
a. Worksheet b. Workbook c. Formula d. Parenthesis
21. To create a document in writer using template the shortcut key which user can use is _________.
a. Ctrl+Shift+N b. Ctrl+Shift+T c. Ctrl+T d. Shift+N
22. __________ feature helps in entering data in series using the automatic filling option.
a. Charts b. Auto Fill c. Auto Calculation d. None of these
23. Press ______ shortcut key to close workbook in Calc.
a. Ctrl+A b. Ctrl+S c. Ctrl+W d. Alt+W
24. BPO means _____________.
a. Business Processing Outsourcing b. Business Process Outside
c. Basic Process Management d. Basic Power Operating

Section-B
Answer the following questions in short. (2x4=8)
25. What does the acronym SMART stands for?
26. What do you understand by Undo and Redo command?

27. Name any two popular Spreadsheet software except MS-Excel and OpenOffice Calc.
28. Write any four individual barriers that affects the communication.

Answer the following question in 30-40 words. (3x6=18)

29. Write any three features of word processor application.
30. Distinguish between Standard toolbar and Formatting toolbar. Also give shortcut key for paste
command.
31. Explain the Basic Formula, Compound Formula and Functions in Spreadsheet.
32. What do you understand by Cell Referencing? Explain three types of cell referencing that can be
used in spreadsheet program.
33. What do you mean by text alignment in document? Explain any two types of alignment option which
are provided by Writer.
34. Sushil wants to send birthday invitation letter to his 20 friends? Which features of word process he
should use to do so, which will save his time and produces mass mail? Explain the concept of
creating Data Source and Main document in this context.