CASE STUDIES FOR BUSINESS ADMINISTRATION

1. In an organisation, employees always feel that they are under enormous unnecessary
stress, as the manager does not provide any information about future plans but simply
instructs them what to do. He also does not listen to any of the suggestions given by the
subordinates.
(a) Name & Explain the leadership style being followed here.
(b) Also explain other Leadership Styles.

2. Marketing manager of 'Guru Kripa Ltd.' has set sales targets of his Sales Executives. But he
did not give them the authority to grant rebate and credit facility to the customers, which
are so essential on various occasions. Consequently, sales executives failed to achieve
their targets.
(a) Identify the principle of management ignored in this case.
(b) Also explain the principle identified in (a).

3. Manager of "Sargodha Ltd." has enforced the following concepts of management in his
company.
(a) Identify the same:
(i) To find out the best method of doing work.
(ii) Creating the spirit of cooperation in place of competition between managers and
workers.
(b) State the meanings of concepts identified in (a).

4. Mr Anmol Batra is working in a well reputed company of USA. In the company he is

5. Mr Hari Mohan and Ms Malti Rana both are fast friends and working as managers in Mata
Fabrics Ltd. They are playing a very important role in the company. Through their efforts
quality output is maintained, wastage of material is minimised and safety standards are
maintained.
(a) Identify the management level at which are they working.
(b) Explain two roles played by Mr. Hari Mohan and Ms. Malti Rana.

6. Rahul decided to start a desert cooler manufacturing business. He sets the target of
earning 20% business, which were uncertain.
profit on sales in the first year: He was very much concerned about the future prospects
of the
For this, he gathered information from the potential market and analyzed that the
demand for wall mounted coolers is increasing day by day. He used this information as
the base for future planning. On the basis of the gathered information, he called a
meeting in the following week to find new methods to achieve the objective.
(a) Identify the function of management involved in the above case.
(b) Explain any two characteristics of identified function of management in (a).
7. 'Nagia Steel Pvt. Ltd.' has divided the whole of its business into five departments. Now the
Company's General Manager is telling all the employees what different jobs are to be
done by them. While giving the jobs to the employees, the nature of job and the person's
ability is especially being taken into account. This also has been pre-determined who will
report to whom. This makes it clear who is superior/senior and who is subordinate.
Identify the function of management highlighted here. 'Nagia Steel Pvt. Ltd.' has divided
the whole of its business into five departments. Now the Company's General Manager is
telling all the employees what different jobs are to be done by them. While giving the jobs
to the employees, the nature of job and the person's ability is especially being taken into
account. This also has been pre-determined who will report to whom. This makes it clear
who is superior/senior and who is subordinate.
(a) Identify the function of management highlighted here.
(b) Explain any two features of identified function of management in (a).

8. Mr Sunil Parik has completed M.B.A. course recently. Presently he holds the position of
Production Manager in "Paras Limited". He has planned to accomplish successfully all the
functions of his department. Big tasks were divided into small activities. Competent
persons were appointed to carry out each small activity. Mr Parik also guided his
subordinates from time to time. Despite doing all this, his department did not reach the
expected level of performance. He was worried about the performance of his
department. After due consideration he concluded that it was all because of his own
shortcoming. He never bothered to ensure whether the work was being done according
to his plans. This negligence on his part, put the company in a difficult situation.
(a) Study the above mentioned case and identify which function of the
management has been neglected?
(b) Explain any two importance of identified function of management in (a).

9. Mr. Rajiv is the owner of readymade garment factory. His main motive is maximising the
profit.
For this he is charging high price from customer and supply low quality products. He is not
providing good working conditions to workers and pay them minimum wages. Even he did
not bother about the pollution caused by his factory. As a result his efficient employees
started leaving the job and joining the competitor. The government puts a heavy penalty
on him for causing pollution and even number of customers also decrease. He was very
upset and could not understand his problem.
(a) According to you what is lacking by Mr. Rajeev?
(b) Also Explain any two Social Responsibility towards different Interest Groups.

10 Company X is facing a lot of problems these days. It manufactures white goods like
. washing machines, microwave ovens, refrigerators and air conditioners. The company's
margins are under pressure and the profits and market share are declining. The
production department blames marketing for not meeting sales targets and marketing
blames production department for producing goods, which are not of good quality
meeting customers' expectations. The finance department blames both production and
marketing for declining return on investment and bad marketing.
(a) What quality of management do you think the company is lacking?
Explain briefly.
(b) Explain any two importance of identified concept of management in (a).