PHOEniXI98l

Highlights From
the 50th flnnuoi
International Convention,
see page 16
 II Officer and Directors
OuHook' Founder
Dr. RalphC. SmedleY(1878-1965)

Officers,Toastmasters International
President
need to develop my leadership ability, I William D. Hamilton,DTM
Artrficiol Umb& Brace Center
discovered that Toastmasters offers
2323 N. 7th St., Phoenix,AZ 85006
many opportunities — first within the
club, then at the district level and Senior Vice-president
William O, Miller. DTM
beyond. 12101 Hunters Lone. Rockville, MD 20852
Throughout my 13-year association
with Toastmasters, 1 have continued to Second VIce-President
Eddie V. Dunn.DTM
enjoy myself and to grow. The benefits, 3106 7th St., North Forgo. ND 58102
both personal and to my professional
T til rd VIce-President
life, have been incalculable.
John S. Latin, DTM
That's why I've selected as my presi 1010 Colle Ortega,San DImas,CA91773
dential theme, TOASTMASTERS .. .
Past President
LEARNING + ENJOYMENT =
✓ ACHIEVEMENT.
Patrick A Parrfile, DTM
78 Stoneleigh Court, Rochester, NY 14618
Several years ago Dr. Abraham Mas-
Executive Director
low organized human needs into five Terrence J. McCann
levels: basic physical needs, safety and 2200 N. Grand Avenue,Santa Ana,CA 92711
security needs, affiliation needs, ego- Secretory-Treasurer
fulfillment needs and self-actualization Donald E. Smith
needs. 2200 N. Grand Avenue,Santa Ana,CA 92711

For me, Toastmasters has helped to Directors

fill the three top levels: A Edward Sick, DTM
635 North Menio,Sioux Falls, SD 57104
• Affiliation . . . Toastmasters is a
Learning + "belonging" organization — one that Ray E. Brooks,DTM
33114 Lake Garrison Street, Fremont,CA 94536
makes us feel part of a movement that is
Enjoyment = worthwhile and important.
• Ego-fulfillment ... In Toastmasters
we can learn to be leaders, to motivate
Russell L Collins, DTM
R.R. 2,Box 93A, Daleville, IN 47334

Don B^sch,DTM
410 Del Norte Road, Ojai,CA 93023
others to higher achievement. Nothing
Achievement is more satisfying.
John A Fauvel,DTM
P.O. Box3114,Auckland 1, New Zealand

A few days ago a friend asked me, • Self-actualization . . . This is our Richard P. Ris, DTM
181 Kirk Drive. Thomhill,Ontario,Canada L3T 3L7
"Bill, what motivated you to become highest need — to realize our potential,
to become the best that we can be. Albert H. Friedrich, DTM
President of an organization like Toast- 7406 Golanis Drive, Annandale,VA 22003
masters International? Was it simply a What could be more valuable than an
Ralph W. JoslinJr.,ATM
desire for ego satisfaction?" organization that fills the human needs 7810 E. 77thStreet,Tulsa, OK 74133
1 answered that Toastmasters is an of the highest order? It is Toastmasters' Louis M. Kiriazls. DTM
educational organization and serving as ability to meet these needs that makes 1329 S.61st Avenue, Cicero, IL 60650

its President is, for me, an exciting our great organization so successful. Jack Kiuru, DTM

opportunity for self-development. It's In my opinion, the key to this success 5959 Spring Garden Rood,Suite 1207
Halifax, Nova Scotia, Canada B3H IVS
also a chance for me to put something is at the club level. If our clubs provide
back into an organization that has been a their members with opportunities for Marvin E. Kline
529 Sykes Drive, Idaho Falls, ID 83401
beautiful part of my life. learning and enjoyment,those members
Ruth M. Kraft, DTM
When I first joined a Toastmasters will achieve. They will grow, their 4930 California Street, Omaha,NE 68132

club 13 years ago, I needed to improve personal and professional lives will be B. Jack McKinney,DTM
my speaking skills. As a fledgling mem enhanced, and they will gain the tre 16 Canterbury Drive, Orange,TX 77630

ber, I found club meetings both stimu mendous satisfaction of meeting their Nate A Parries, DTM
ultimate needs as human beings. 1599 Iveydale Road,Cleveland Heights, OH 44118
lating and enjoyable. The enthusiasm of
Marcia L. Peters, DTM
my fellow members lifted my spirits and 1092 Salmon Drive, Roseville, CA 95678
made me feel good about myself. And John V. Slyker, DTM
thanks to the "learn by doing" educa 2812 Mormon Drlve,Mldland,TX 79701
tional format, my presentation skills M.B. SuttoaDTM
soon improved significantly. 212 DoveTree Road,Greenville, SC 29607

Over the years, my personal needs

WilliaiTi D. Hamilton
have evolved, yet Toastmasters has
continued to meet them. As I felt the International President agozine 5bff
Editor
Debbie Horn

Editorlol Assistont
Michelle Cabral

Art Director
Judy Turk

To Place Advertising,Contact:
Toastmasters Internotional
Publications Department
2200 N. Grand Ave.. P.O. Box 10400
Santo Ana,CA 92711
(714)542-6793

THE TOASTMASTER
 '3P
Conlcnb'
OCTOBER 1981
Vol. 47 No. 10

feaiures
5 Podium Humor is No Laughing Matter
by Barney Flagg
8 Coping With Sexist Language
by Tom Monte I bo, DTM
10 TaikWrite
by Stephen Turner
12 I'm Your New Boss
by David K. Lindo
Page 16
14 A Matter of Using the Brain
r by Alice W.Chen,Ph.D.
16 1981 Convention Highlights
22 The Art of Professional Criticism
by Robert P. Savoy, DTM
24 So You Wont To Be A Professionoi Speaker?
by Patricia Fripp

Page 24
oe porlmenb
4 Letters

27 HaiiofFame

akiT 31 Footnotes
niu

Qii
cover
PHOETIX Toastmasters'Annual International Convention Is one of the most unique
ragm^tCsFrom
the 50(h Annual communications showcases in the world. This yeaTs convention was the best
Incanudonol <j>niwr
P09»# ever, attracting a record-breaking crowd of more than 1500 Toastmasters from
all over the world. For four action-pocked days,they heard,saw and met top
speakers and organization ieoders who shared with them the secrets of success.
They aiso chatted with old and new friends and enjoyed the atmosphere and
fun of the Old West. Never before has a convention Inspired such enthusiasm
9w and feliowshlp. Experience it for yourself In the special convention report on
page 16!

Published monthly to promote the ideals end goois of Toastmasters international, an organization devoted to helping its members improve their ability to express
ttyemsefves clearly and concisely, develop and strengthen their leadership and executive potential and achieve whatever self-developrr>ent goals they may have
set for themselves. Toastmasters International is a non-profit, educational organization of Toastmasters clubs throughout the world. The first Toastmasters club was
established by Dr. Ralph C. Smedley on October 22, 1924. Toastmasters International was organized October 4.1930 and Incorporated December 19.1932. This
official publication of Toastmasters International carries authorized notices and articles regarding the activities and interests of the organization, but responsibility is
not assumed for the opinions of authors of other articles. Second class postage paid at Santa Ana, California. Copyright 1981 by Toastmasters International, Inc. All
rights reserved. The name "Toastmasters" and the Toastmasters emblem are registered trademarks of Toastmasters International, Inc. Marco registrada en Mexico.
PRINTED IN U.S.A. All correspondence relating to editorial content or circulation should be addressed to THE TOASTMASTER Magazine(ISSN 0040-8263). 2200 N.
Grand Ave.. P.O. Box 10400. Sontc Ana. California 92711. Phorre (714) 542-6793. Non-member price: S9.00 per year. Single copy; 50C.

OCTOBER 1981
Lel:l:er5'

Sharing Skills the contestant who has failed to

prepare.
things required to sustain life, such as
air, water,food, shelter and clothing.
Recently as chairman for the semi Our club is young but involves Wants, on the other hand, are the
final and final international speaking speakers in all ranges of ability. In no things which people believe, rightly
contests at the Carnegian Conven way could anyone pick the best or wrongly, will improve their per
tion in Minneapolis, Minnesota, it speaker of any particular meeting sonal situation in a given environ
was my duty to procure competent, based on the experience level of the ment.
unbiased and trained judges for the individuals presenting talks. Meeting "Recognition, opportunity, secu
speaking events. after meeting the winner varies. rity and belonging are important to
Being a Toastmaster myself, 1 con Often a new member giving an ice everyone," states Schuessler, and
tacted District 6 officers, who solved breaker will be motivated slightly by this is probably true for nearly every
my problem by finding members fear of the unknown and the desire to one. However,those things are wants
willing to serve as judges for the make a good first impression and will which have to be rewarded. They are
contests. The Carnegians Inc. and I win the trophy, even when going not needs.
would like to express our apprecia against some speakers working on I understand what the author is
tion to these Toastmasters who
their ninth or tenth speeches. trying to say because I have person
freely gave their time and talents as Contests are set up to establish a ally experienced many of the situa
judges for the semi-finals and finals standard of excellence to which tions he describes. Correct definitive
of all the contests: Win Stiefel, Pat Toastmasters aspire. Implementing nouns should, however, be used.
Larson, Doug Ward and Dr. Jerry another strata of contests for inex John D. Reynolds
Burtle.
perienced speakers will only lower Joppa, Maryland
It is indeed a tribute to Toastmas
expectations and dilute the limited
ters International that these mem
time Toastmasters have to devote to
bers were so willing to share with the organization. Flowed Speech
others the training, evaluation skills Dick Puffer The cover article in the June issue,
and leadership they had developed Hartsville, South Carolina "Reagan's Inaugural Address: A
through membership and activity in Guide to Speechmaking," is wrong-
the Toastmasters program and org headed and silly.
anization.
A Coll for Aid
The author, Thomas Montalbo,
John M. Kavanagh, ATM Help! As area governor I'm over placed Reagan's inaugural speech on
Port Charlotte, Florida whelmed with the amount of material a plateau with those of Woodrow
I must handle. Don't misunderstand Wilson, F.D.R. and John F. Kennedy.
Inexperience Is — 1 love it, but 1 just can't figure out How can he place such a weak speech
how to file it in a manner which on such a level?
No Excuse In Contests permits me to retrieve it easily. Montalbo lauds Reagan's use of
Any speaker who enters a contest Surely,some Toastmaster has pre such tired devices as "three-in-a-row
with the "realistic knowledge that pared a workable filing system at one clauses" and repetition. He praises
there isn't a chance to win" should time or another. Would he or she be Reagan's "catch phrases" such as
not be wasting his or her time. The willing to share it with a Toastmaster "exemplar of freedom" and "beacon
goal of a contestant should be to win. who needs it badly? of hope," exhorting us to do likewise!
Neophytes in Toastmasters have Fred Eboch What? Load our speeches with catch-
as equal a chance to win a speech con Cincinnati, Ohio phrases and cliches? He even lauds
test as any of the long-timers, but Editor's Note: Ani/ area governor who can Reagan's phrase,"the giants on
they just have to work harder to do it. help Fred, please write to him at 10892 Will- whose shoulders we stand!" Did
All Toastmasters know when con fleet Drive, Cincinnati, Ohio 45241. Reagan's speechwriters have to drag
tests are to be and have an equal time that old metaphor off the dust heap
to prepare. All Toastmasters have the of English literature?
same time limits and in each contest Using Correct Words The Toastmasters organization is
they face the same judges and the In his article "How to Understand an arena for the practice and develop
same standards. That is equality. Workers"in the June issue,Raymond ment of thinking and expressing. Let
If a Toastmaster does not have the Schuessler wrongly interchanged the us not be afraid to trust our own
ability of some who have been in our words "needs" and "wants" several critical faculties when it comes to the
organization longer, there is one times. media-hype and pomposity that pass
proven method for overcoming this Needs and wants are not inter for "greatness" nowadays.
handicap — rehearsal. The only con changeable; they are two different Peter Garland
testant who doesn't have a chance is things. People's needs are those Alameda, California

THE TOASTMASTER
 Telling your audience a joke or funny story takes talent
a nd, more I mporto ntly, good judg ment.

PODIUM HUMOR IS
NO LAUGHING MATTER
by Barney Flagg

Wishing to remain in step with

fellow Emmy Award winners
made before students of an inner-city,
community college, however, elicited
of introduction to the principal owner
of a major amusement park for a pre
who all profusely thanked no response. They were "all business," sentation on a new development. In my
their supporting writers, directors and and wanted to have their serious intent inexperience I was overly confident,
producers, the late Bishop Fulton Sheen respected. assuming the letter which preceded me
began his acceptance speech by thanking Before planning to inject any form of into the man's office would make the
his"writers"— Matthew, Mark, Luke humor into a talk, research your audi sale for me and that any approach I took
and John. His joke was one of the ence and their reason for gathering. was safe.
highlights of the evening. Bear in mind that the power of humor Banking too much on the letter's
Such nuggets of charmful wit can will often cause your comments to be strength, I entered the office as though
greatly endear you to an audience and repeated outside the walls of the hall in I had already received license to speak
improve your image and effectiveness. which you speak initially. Thus,a freely. Two radiators were hissing furi
Light humor can also serve to empha famous telegram for Joseph Kennedy to ously, making the temperature close to
size a point, ease the strain of the initial his campaigning son John was received 100 degrees. After a preliminary com
moments before a group or disarm initially with great laughter when read ment or two,I said casually, gesturing
adversaries in a debate forum. But no before a press club luncheon:"Run this toward the radiators,"Are you growing
matter how funny a particular com election with as little money as possible, tropical plants in here?" With immedi-
ment or tale is inherently, several basic I'll be damned if I will pay for a date and resigned indignation, the pros
elements must be present for a speak pect informed me that a pressing vol
er's humor to hit the mark. ume of work had caused him to come to
• The right audience. Some groups, de work despite a severe case of the flu.
pending primarily on their purpose for Listeners alone His doctor had advised him to keep the
assembling, are "all business" and office temperature as high as possible.
turned off by any attempts at humor. establish the rules Despite the blazing heat, the atmo
Telling an uproariously funny story, sphere in our relationship was arctic.
perfectly delivered on a non-offensive
on behavior and tone.
My"funny"comment constituted an
topic, to such a group is always a costly attack on the man's dedication to his
mistake. For them, no time is the right company and associated me with his
time. A speaker should respect this landslide!" The same telegram, how stress and discomfort. I made no sale on
attitude. In these cases the listeners ever, is viewed with disdain by average that call. Simply stated, one must view
alone establish the rules governing be working citizens because of its elitist the use of humor as a license that must
havior and tone. connotations. be renewed each time you encounter an
Many years ago 1 addressed a political Insensitive Remarks audience.
science student group at a large, afflu • The right time. Unless you have Humor should also be restricted to
ent campus on Long Island, New York. reason to believe that you are a master those times when it serves a pointed
In my opening remarks 1 noted that of comedy, you should exercise re communicative purpose. Your aim is to
college students enjoy a "suspended straint in the quantity and frequency of communicate, not entertain. On their
animation" type of existence, tending to humor in talks, including those with own,all the funny stories in the world
remain highly idealistic politically be groups who have enjoyed your quips in will not perform the task of trans
fore they become stewards of a family, the past. Some event of the day may mitting thoughts for you. No one can or
mortgage or full-time job. To that I have clouded their receptivity to humor should try to be funny all the time.
added,"It has been said that if you are and made them temporarily the wrong Realistically, effective humor is based
not somewhat liberal at 20, you have no target for a joke. Heaven help the on qualitative rather than quantitative
heart, and if you're not somewhat speaker whose opening"funny" remark values.
conservative by age 35, you have no treads on the raw,open nerves of this • The right topic. Utterances concern
brain." The remark was very well re audience at this time. ing religious or ethnic background
ceived. The same series of comments Early in my career, I received a letter which are meant to be funny always act
OCTOBER 1981
 Finding Humorous Anecdotes
For Your Speech
by Stewart Marsh

A professional golfer spoke to life with her?" the captain's success.

members of a golfing society on the The editor replied,"By all means. When the captain died, his assist
theme of"Golf Courses." During his No doubt you will be greatly helped." ant eagerly opened the drawer and
address, he told about some of the You may run across humor items pulled out the slip of paper. It read,
strange rules that some clubs have. in the day's news, too. It may be the "Starboard is right; portside is left."
On a golf course in Louisiana, golf escape of some monkeys from the The characters, setting and non
ers are forbidden to wade into a pond zoo or a comic incident that hap sensical message of this story can all
to retrieve their golf balls because of pened at a meeting of the city be changed to suit a particular group
alligators. An Arizona club has the council. These happenings can be or theme while still maintaining the
rule that if the ball comes to rest funny and timely. humorous effect. It might be a
near a rattlesnake, the golfer is en The sports pages of the newspaper famous tennis player who, prior to a
titled to drop it a club's length from sometimes contain news of humor big match, always withdraws from
the snake. And in Africa there is said ous incidents. In one story, a golfer his locker a piece of paper and reads
to be a sign on a golf course bearing hit a ball which came to rest on the it. On his death his protege opens
the legend,"Elephants have the right grassy overhang of a bunker. Real the locker and reads,"Love-all refers
of way." These amusing rules tied in izing that it would be a difficult shot, to a score of nothing to nothing."
with the speaker's theme and the he leaned over to take a close look at One-liners, too, can be changed
interests of the group members. the lie. At this moment, however, he around to fit the occasion, group or
They were on target. sneezed,causing his dentures to fall topic. Consider the quip attributed
Where do you find humorous an out and knock the ball down into the to a student when asked if he was in
ecdotes like these for your speeches? sandtrap! This incident would be the top half of his class."No," he
It's not easy. You should look for ideal for a speaker talking about life's said,"I'm one who makes the top
jokes that are amusing to you, that frustrations. half possible."
you believe you can tell effectively In the library you'll find a number Some possible adaptations of this
and that you feel comfortable about of books listed in the card catalog story are:"I'm not one of the top
telling. Less obviously perhaps — under the heading"Wit and Humor." seeds in the tennis tournament —
but not less importantly — they Some are written by such well- I'm one of the clods that make the
should be suitable to your topic, the known humorists as Art Buchwald top seeds sprout," or"I'm not one of
group and the occasion. and Erma Bombeck. Others are joke- the top brass in our organization —
Sometimes you can dredge them books. When perusing such books, I'm one that helps make them look
up out of your memory — maybe a though, it's easy to reach the satura polished." Switching takes a bit of
personal experience which ties in tion point. After awhile nothing practice, but it's fun to try.
with your topic or a funny story you seems amusing. Spend relatively Filing System
heard that made you laugh. If you're short periods of time on such read You should also start your own
the type of person who forgets jokes ing, then come back to it later. joke file if you do not already have
easily, though, you need to learn What about television? Bob Hope one. Write down the anecdotes on
how to improve your memory. and Johnny Carson give some of the index cards, classifying your jokes
When you hear a joke that you find best one-liners on television. Unfor according to subject matter. Index
hilarious, repeat it to yourself later. tunately, many people in your audi them liberally. For example, if you
Then tell it to friends or acquaint ence will already have heard the run across a joke suitable to the talk
ances at the first opportunity. You'll quips. But you may be able to change on improving memory and suitable
be able to recall it quickly once you the joke around in order to make it also in responding to some introduc
get into the habit. fresh. tions, file it under"Memory," but in
Scanning the Media Reviving Old Jokes your index give it a double listing of
Many magazines and newspapers "Switching" is taking an old joke "Memory"and "Openers."
have a humor page or column con and changing it to suit your purpose. After you've compiled a joke file,
taining some witty sayings, stories The story about the sea captain is keep adding to it. Also,look through
or verse which you may want to use. easily adaptable to a variety of situa it from time to time. You may need
You may also find a number of tions. Every day when the captain an impromptu story or quip some
usable funny items in the advice went to the bridge of the ship, he day. The file may even assist you in
columns in newspapers and maga unlocked a drawer, withdrew a slip everyday conversation, too, allowing
zines. A speaker commenting on the of paper and carefully studied it. you to call up an appropriate joke at
changing times opened his speech Then he replaced the paper and will.
with an anecdote from a popular locked the drawer. The next in com
advice column in which a father mand became convinced that the Stewart Marsh is a former psychology pro
wrote to the editor,"My daughter is message must be of great impor fessor and college dean who lives in Pasa
sixteen. Shall I discuss the facts of tance, possibly even the reason for dena, California.

THE TOASTMASTER
to the detriment of the professional
communicator. Your listeners may
laugh at the moment, but long after the
laughter ceases and the joke is for
gotten, they'll remember you as bigoted
or slanderous. Avoid these subjects.
Any joke about a particular political
philosophy can be almost equally dan
gerous for the speaker. In business
settings, I've always made it a practice
to avoid indulging in conversations re
volving around partisan politics, some
times accomplishing this through
humor. Whenever a discussion tended
toward specific political persuasions
among business associates, I relied on
the classic Jack Paar gem:"1 never vote
anymore. It only encourages them."
Natural Skill
• ExecMtioti. Telling a joke or story
well requires a special talent and tech
nical ability. If you have that talent and
your judgment of such matters is un
obstructed, you're usually aware of it.
If, on the other hand,storytelling is not
your forte, dismiss any negative
thoughts about the matter. The suc
cessful orator is a composite of many
positive personal traits. The talent for
comedy is but one of many possible
characteristics available to us. It's far
more counter-productive to misuse

Your aim is to
communicate,
not entertain.

humor than to refrain from using it.

• The desire to share. Never force an
attempt to be funny. If you feel good
about your audience and wish to share a
humorous idea with them, the idea will
surface under its own power. That's the
secret and the wonder of humor. It's a
natural, instinctive force with its own
mysterious generator. The key word in Millions of viewers have seen them on national network
its use is "sharing." Humor's effective
ness depends ultimately not only on our
programs. Now, let your group see Walker Merryman,
desire to tell a story, but on the degree Anne Browder, Tom Howard, or Pam Jones—in your
to which it will be shared by listeners. home town, free, in person. Give your group the chance
Most professional comedians are not
trained, but begin their careers out of a
to hear articulate, stimulating discussions about
natural need to evoke and share laugh everything from America's basic freedoms to government
ter with others. A visitor to our coun regulation. And the chance to voice their own views on
try once noted that Americans would some of today's most controversial issues. For more
admit to treason before admitting to a
lack of a sense of humor, but it is information, write The Tobacco Institute, 1875 Eye Street,
imperative for speakers who do not feel N.W., Washington, D.C. 20006. Or call our toll-free
this natural instinct to let the oppor number. It's your chance to put a television personality,
tunity pass.
If you want to win your audience live, at your club's podium.
with wit, make it heartfelt and non-
offensive. Most importantly, make sure
you tell your jokes to the right audience
at the right time. Podium humor is a
800-424-9876
serious business.^
Thelbbacco Institute
Barney Flagg is a free-lance writer based in
Orlando, Florida.
THE TOASTMASTER
 How to ovoid offending the feminists and conservatives in your audience,

f>

Xv

WitU Se/X4Ai
by Tom Montalbo, DIM
7oday'sspeakers and writers face
a dilemma in handling so-called
of'thought. Speakers find the same
reactions. The sound of the awkward
add up to four repetitions of double
pronouns in two sentences. Conceiv
sexist language — those words expression so closely repeated is harsh ably,a single sentence might require
and phrases that seem to discriminate to the ear and jars listeners. "his or her" and "he or she" half a dozen
against women. The dilemma is this: if When the context requires several times.
they stick with standard English, they repetitions, the phrase "his or her" To overcome this third-person-
may offend the feminists; if they switch sounds monotonous and even con- pronoun problem, certain feminists
to common-gender language, they may propose common-gender pronouns.
draw potshots from the purists. Either One advocate, for example, suggests
choice may irritate the listeners or combining "his or her" into a new single
readers and distract them from the Purists find common word,"heris," and "him or her" into
message. "herm." Such coined words are in the
In his book Live for Success, John T. gender words experimental stage, however, and must
Molloy writes,"Every one of the suc offensive to ttie ear. yet prove serviceable and acceptable for
cessful people who answered said his or general usage.
her life was influenced by forces beyond Another area of language the femi
his or her control. Here lies the key to nists complain about is the group of
failure. When a person denies responsi fusing or ridiculous. Perhaps that's why words with feminine endings. Many fell
bility for the movement and direction of Molloy slipped back to conventional into disuse before the new feminist
his life, he almost automatically fails." English in the third sentence of the movement began. But some words with
(Italics added.) excerpt quoted above. Otherwise his feminine endings have endured over
The duo-sexual phrase "his or her" sentence would read,"When a person the years and are widely used even
may not be noticed when used only denies responsibility for the movement today, among them "actress,""comedi
once in a sentence, but when repeated it and direction of his or her life, he or she enne,""hostess,""stewardess" and
jumps out and breaks the reader's chain almost automatically fails." That would "waitress." Feminists urge speakers and
8 THE TOASTMASTER
 writers to drop these words from their ing rather than following tradition cal. Yet feminists say this presents no
vocabulary because they emphasize the blindly. Besides, while pleasing the problem because the same construction
sex and segregate women from men in feminists you haven't offended the has been used by well-known authors
the same jobs. This implies inequality purists'sense of what's right and like Shakespeare and George Bernard
between the sexes and makes women proper. Shaw.True enough, these writers used
feel inferior to men,say the feminists. • Reconstruct sentences to avoid that construction in rare instances, but
They explain sex is irrelevant in such using pronouns for male and female. fame gave them poetic license. The
cases because, regardless of sex, an Here are several techniques for recast chances are, however, that your audi
actor is one who acts a part; a comedian ing: ences won't excuse your bad grammar.
is a comical individual: a host is one who
Pluralize the entire sentence. You can then • Avoid newly-coined words in
greets guests; a steward is one who use"they" and "their" instead of"he or which "person" replaces"man.""Chair
attends passengers; and a waiter is one she" and "his and her." Molloy's quota person" instead of "chairman" is a good
who serves a table.
tion cited above could be rewritten to example. Robert's Rules of Order, the
But how else can we differentiate read,"All the unsuccessful people who National Association of Parliamentar
women from men in those jobs? "That's answered said their lives were influ ians, and the New York Times Manual of
just the point — we don't want to dif enced by forces beyond their control. . . Style and Usage all say that"chairman"
ferentiate," answer the feminists, who When persons deny responsiblity for includes both sexes. And H.W. Fowler's
would rather use common-gender Modern English Usage tells us we can treat
words. They say "actor,""comedian" words like "craftsman,""sportsman"
and "host" by definition include both and "spokesman""as of common gen
sexes;"attendant" takes the place of One feminist suggests der unless there is need to distinguish
"steward" and "stewardess;" and the sexes, as when we are asked to vote
"server" covers"waiter"and "waitress." combining "tiis or tier" for the sportsman and sportswoman of
If it's ever necessary to identify the sex, the year."
feminists suggest that you modify the into "lieris" or "tierm."
With the support of such universally
common-gender words with appropri recognized authorities, why use "chair
ate pronouns or the adjectives"male" or person,""craftsperson,""sportsperson"
"female." the movement and direction of their or"spokesperson"? While"man" words
Other words and phrases of concern lives, they almost automatically fall." In seem natural to say, the"person" words
to feminists are those used to mean substituting plurals for singulars, be sound strange. Compare"manhood"
human beings collectively or people in careful you're not changing your mean and "personhood" or"foreman" and
general;"mankind,""manpower,""the ing or making it unclear. If you say, "foreperson." Rather than risk the
average man,""the common man"and "Each expert will give his or her opinion wrath of either the feminists or the
many others. Such usage, say the femi at the meeting," the meaning is clear. purists, you can compromise by using
nists, ignores half of the human species But if you say,"The experts will give parallel words such as"chairman" or
and is unfair to women. Not so, say the their opinions at the meeting," the "chairwoman;""manhood"or"woman
purists, who contend everybody under meaning is uncertain: will they report hood;""foreman" or"forewoman."
stands that those words and phrases are as a group or as individuals? What the solution to the sexist lan
used in the universal sense to represent Omit entirely the third-person pronoun. guage problem is — or whether there's
both men and women. One device is to replace them with a problem at all — is a source of disagree
What are the alternatives? "None, nouns and articles. Instead of saying, ment between feminists and purists. In'
nor do we need any,"say the purists. "He and his audience," say"The speaker their efforts to replace standard words
On the other hand, feminists offer and the audience." Another technique is with common-gender expressions,
these common-gender expressions as to repeat the noun. Rather than saying, feminists propose changes that antago
useful alternatives:"Humankind"or "it's not so much what he or she said as nize purists who find them offensive to
"humanity"for "mankind;""human the way he or she said it," recast your both the ear and to their sense of an
resources" or"work force" for"man sentence like this,"It's not so much orderly language.
power;""work-hour"for"man-hour;" what the speaker said as the way the Language changes constantly,
or "ordinary person" for"the average speaker said it." Still another way is to though so gradually that the shifts and
man"and "the common man." use the pronoun "one," as in "When one innovations are almost unnoticeable.
Because the purists and feminists is poor, one can't help it." Some changes vanish just about as soon
apparently have agreed to disagree, the Address audiences directly. Use"you"as as they appiear. But new ones crop up.
sexist language problem persists. That singular or plural, as in this example:"If And eventually certain changes come
leaves the solution up to the speakers you are poor, you can't help it." into common use. That takes a long
and writers themselves. You may want • Avoid nonsexist language if it's time, however,since language develops
to consider these guidelines: ungrammatical. Nobody can fault you by natural evolution.
• Steer a middle course between for using correct grammar, which gives Meanwhile, with no quick or easy
standard English and feminist lan language orderliness and coherence. solution in sight, you must cope with
guage. This won't please everybody but Without grammar, we would be lost in the sexist language problem to make
will keep you from being linked to a linguistic wilderness. Be grammatical sure your audiences understand you
either the purists or feminists. By not merely for grammar's sake, how without being irritated. Using the
taking a position between both ex ever, but because breaking the rules above guidelines will help you.^
tremes, you achieve a balance of conflic calls your listeners' attention to the
ting interests. For example, though errors and draws it away from your Thomas Montalbo, DTM,
purists want you to use the traditional message. For example, feminists sug I \ is currently a member of
terms"man years" and "the condition gest you can use "they" and "their" as A _ Sp«rF//M^ Toastmasters
of man," you find it reasonable to agree singular pronouns instead of"he or ^ Club 3602-4-7 in St.
with the feminists on substituting the she" and "his or her," as in "If a person Petersburg, Florida. A
nonsexist expressions "work years" and is poor, they can't help it," or"Each former financial manager
"the human condition." These choices person did their job." The purists cor for the U.S. Treasury
are desirable because they show you're rectly point out that a plural pronoun Department, he is a fre
willing to base your decision on reason- with a singular subject is ungrammati quent contributor to The Toastmaster.
OCTOBER1981
 want — Engfish. The question is, how
How to write as clearly as you speak. does Engfish get itself written and how
can we avoid it and write real English?
I suspect Engfish gets written when a
writer, sitting at his desk, experiences
uncertainty. He has an idea but can't
quite express it or, if he can express it,

TALK
he's not confident of the expression. So,
what does he do? He begins to recall
how others have expressed themselves
— his teachers, his leaders. He imitates
those he admires. And since profes
sional teachers and politicians are
among the worst Engfishers, he ends
up writing Engfish. Like this, which
was written by a vice-president of a col

WRITE
lege and quoted by Richard Mitchell in
The Underground Grammarian:"If upon
appeal to the Committee on Academic
Policies and Procedures, it is judged that
the student is not making unsatisfac
tory progress but his/her progress
toward the degree is still less than satis
by Stephen Turner factory, said students will be placed on
probation."
If college vice-presidents sound like
Mostpeople do not write as
they speak. Men and women
was conducted. Or the purpose may be
to persuade a personnel manager to
this, the apprentice writer tells himself,
I should too.
who have little difficulty ex hire you, or it may be to tell an interest But such a writer misses the mark
pressing themselves orally too often ing story or to make a friend laugh. completely. Instead of trying to sound
stare dumbly at the page when called The point here is that good writing like others, he ought to be trying to
upon to write a letter, a memo or a always has a purpose related to the sound like himself. Every human being
report. Or,if they do manage to over desired effect on the audience. The has his or her own distinctive speaking
come their fear of the clean white page, problem is that too many people are voice(barring physical problems) as
they are often dissatisfied with the aware of only one purpose, and a bad unique as fingerprints. And we must
result. They recognize that their writ one at that — to impress people. assume that people like their voices;
ing lacks the sparkle and verve of their Too many aspiring writers, perhaps otherwise, would they not work as hard
speaking. without conscious awareness, work to change them as obese people do to
And yet writing is merely a system hard — not to explain, not to persuade, lose weight or bald people do to grow
for recording speech. Thus, if one not to entertain — but to impress. hair?
knows the system — that is, knows Attempting to fulfill this false pur And yet, when they write, they do
how to form letters, spell words, punc pose, many writers neglect their real not try to sound like themselves, and
tuate sentences — one ought to be able purpose. And the result is that they they should. Indeed, they must.".. .
neither impress nor persuade nor Whatever your job, whatever your
entertain. level, be yourself when you write. You
Why has this false and dangerous will stand out as a real person among
Too many writers ore purpose taken hold of so many people? I the robots," writes William Zinsser, one
aware of only one believe it has to do with the models of the finest writers currently working
people are offered as well as the type in the United States.
purpose — to Impress. and quality of writing instruction in our Some years ago, dissatisfied with the
schools. type of writing instruction I was offer
Using Pretentious Words ing my students, I began to analyze how
to write as effectively as one speaks. Many students come to my classes I wrote. After all, I told myself,I was a
But the sad truth is that most people each semester complaining that they good writer. I had worked as a news
cannot. Thoughts and ideas which come need to enlarge their vocabularies. paper reporter and a free-lance editor
trippingly to their tongues trip over Why? I suspect it's so they can sound and had published many articles, essays
their pencils to sprawl face-down in the like Howard Cossell. But Howard and short stories. So, I thought, per
dust of dullness or incoherence. Cossell is not a good communicator. He haps if I had a better understanding of
Why is this so? What can we do about frequently baffles where his aim should how I wrote, I could more effectively
it? be to illuminate. He uses words to teach my students how to write.
Probably the greatest impediment to impress others with his intelligence, not My analysis came to this: first, I
good writing is the false notions many to express his observations, thoughts became as familiar with my subject as
people hold. and ideas. In Uptaught, Ken Macrorie possible. I discussed my ideas with
Many people don't know what good calls Cossell's type of English "Engfish." others before I wrote them down.This
writing is. And they don't understand Engfish is "bloated, pretentious lan allowed me to try various ways of ex
the actual writing process. guage. . . A feel-nothing, say-nothing pressing an idea before the writing
Good writing is writing which accom language, dead like Latin, devoid of the down of that idea locked me into one
plishes its purpose and does that in a rhythms of contemporary speech. A mode of expression.
pleasing manner.(The same can be said dialect in which words are almost never Then, when I sat down to write, I
of good speaking.) The purpose of a 'attached to things,'as Emerson said began by speaking a sentence or two
piece of writing may be to explain how a they should be." under my breath (or, when the going
machine works or how a sales campaign So, we have a name for what we don't was very tough,aloud). With my inner
10 THE TOASTMASTER
ear, I listened to what I had said.
Perhaps I changed it, tinkered with it, if
it didn't sound right. Then I wrote it
down. Then I spoke (or sub-vocalized)
another group of words. I tinkered with
that group and then wrote it down. I did
JOKES fOP SPEKKBtSI
For Toastmasters, Business Executives, Club Officers,
this until I had finished. When the
writing was going really well, my Banqueteers, or anyone who has to talk.
biggest problem was getting the ideas
An up-to-the-minute topical Joke-Bulletin with approximately 100 funny
down before I forgot them.
one-liners, stories and roast lines. Created by top Hollywood comedy writers.
Writing Exercises A great source of fresh professional material to humorize your speech for
I told my students about this new any audience; any occasion. Current issue: $6.50. Send check or 1^.0. to:
way of writing.(Later, I found that
many other writers I knew worked in
the same way, so it wasn't really so
new.) And I encouraged my students to JOKES UN-LTD.
try my way. They did, and their writing 1357 Miller Drive, Dept. 0-5, Hollywood, CA 90069
improved immediately. Still, because of
their past experiences with writing in
struction, many students got bogged
down by an excessive concern for cor
rectness. But we worked on it and you
can, too. Here's you first exercise.
Take several sheets of paper and a Listen and Succeed
Cassette tapes featuring condensations of best-selling books:
pen. Begin writing. If you have nothing
□ Psycho-Cybernetics □ Think and Crow Rich □ Magicof Thinking Big
by Maxwell Maltz by Napoleon Hill by David Schwartz

□ How I Raised Myself □ The Art of Public □ The Greatest Salesman

Don't stop to worry from Failure to Success Speaking by Miiiard Benneit in the World
in Selling by Frank Betlger □ The Magic of Believing byOgMandmo
aboutspelling,grammar by Claude Bristol

Each only Enclosed is my check or money order for tapes

and punctuation. (checked above) @ $9.95. Total $
$9.95 IncluJed Name
Address
Make checks payable to:
Success Tapes City State, .Zip,
to say, write that. Write for five min 3027 S.E. 28th Ave. Visa/M.C.#
utes without stopping to correct, to re Portland, OR 97202
Exp. Date
read or to revise. All that should be
done in your head before you commit
words to paper. The temptation to
revise will be great, but don't give in to
it. Do this once a day for thirty days. Or write it down before it disappears. Ideas it mentally. When you are happy with
as often as possible for as long as you are evanescent. You have to make a the way it sounds, write it down. When
feel like it. quick record of them in at least rudi you have done this several times, try
As you perform this exercise, you mentary form before they vanish. This composing two sentences mentally. Try
should be getting in touch with your means that you don't stop to worry revising them mentally. Write them
voice. But anyone who has ever heard a about spelling, grammar and punctua down. Keep raising the number of
tape recording of his or her voice knows tion — the mechanics of writing — sentences until you can no longer re
that we often don't sound like we think while doing the first draft. You get it member them to write them down.
we sound. What this means is that down on paper first. Worry about the Your unit of composition will probably
getting in touch with your own voice is mechanics later. be two or three sentences at most. But,
easier said than done. And, incidentally, if an unconnected hey, that's good.
So,let's try a second exercise. This idea strikes you while you are writing, Here's a second memory exercise.
one you can do while driving to work, jot it down. It may be more important Well, maybe it's more a habit than an
washing the dishes or walking the dog. than you know. This hint, for example, exercise. But it will improve your mem
The exercise is called "Play-by-Play." occurred to me five or six paragraphs ory.
Whenever you are doing something back.I took a chance and made a note of Memorize poems you like. This prac
that occupies your hands but not your it. On a small sheet of paper,I wrote, tice not only improves your memory
mind, try describing your actions(un "unconnected ideas." Otherwise, it but can also make you the life of the
der your breath) to yourself. Do this might well have been lost. party if — like me — you memorize
diligently and make sure you actually Remembering Ideas bawdy limericks.
form the words in your throat and But how do you improve your mem Writing is simply not that tough. If
mouth. Listen to yourself carefully as ory, your ability to hold a phrase or you can say it with style and grace, you
you speak. Don't let anyone see you sentence in mind long enough to get it should be able to write it so — if you
talking to yourself. down on paper? The best way is to can remember it long enough to write it
In addition to actually hearing your practice this skill. The more you do it, down and if you can spell and
own voice, you must be able to remem the easier it becomes, partly because punctuate.ij"
ber what you've said long enough to your memory improves and partly be
write it down. After all, you can say cause you become a better listener. So, Stephen Turner, an English instructor who lives
things much faster than you can write practice is the main thing, but there are in Greendale, Wisconsin, teaches communica
them. And many a good idea is lost exercises that can help. Here's one. tion skills, journalism and creative writing at
because the getter of that idea can't Compose a sentence mentally. Revise Milwaukee Area Technical College.
OCTOBER 1981 11
 Tips for easing your way into your first supervisory position.

rM YCHJR
NEW BOSS by David K, Lindo

You may be able to make that

announcement some day soon.
keystrokes per hour at 99 percent
accuracy; y units produced at 98 per
• Are you a self-starter?
Of course, you can add other
But will you be ready to take cent acceptance, or z customers questions to this list. But the point is
full advantage of the opportunity contacted with a 20 percent success to take time to personalize each sub
when it comes? Will you be able to ratio. Tell subordinates that you ordinate in your mind. In one way or
assume your new duties quickly and require strict conformance to work another, each can help you succeed.
efficiently? rules — but identify when you will But for that to happen, you've got to
You should recognize that your an make exceptions. help them find the best way to do it.
nouncement may startle a lot of Next, develop a questionnaire cover The Interview Plan
people — the previous supervisor, ing the data elements you believe you The third step is to establish an out
peers and members of the group you need from each employee. What line to follow in interviews with your
will lead, all the people whose specific information do you need to subordinates. This outline is every bit
cooperation and support you will need better understand him or her? Some as important as the one you'd use
in your new job. That's why you supervisors don't seem to want any. with a new job applicant. The only
should establish rapport with them They merely dictate orders and sit difference is that you have a great
now. They are the people that will back, apparently expecting the "best" deal of flexibility in questions you can
help you succeed — or fail. If you ask "old" employees. Some questions
have developed good working relation you might want to ask are;
ships with them already, with a little • What cost saving suggestions
careful planning the rest of the transi Don't tliink anyone have you made in the last year?
tion should go smoothly. • What other departments do you
Assuming Command
will automatically regularly work with?
The first step you should take in know wtiat you want. • Who do you feel is the top em
your new position is to list your ployee in this group? Why?
priorities, performance standards and • What's your biggest on-the-job
authorization limits for your employ will automatically occur. The more problem? What have you done to
solve it?
ees. You must let subordinates know successful leaders try to match depart
what you expect from them. Don't ment requirements to specific em • If you could improve one part of
think anyone will automatically know ployee interests and skills. Then try to your job what would it be?
what you want. Don't leave out any capitalize on the generally accepted • What bothers you the most about
special rules. Telling your subordinates fact that people do their best work on your job?
at the beginning what you expect will assignments they like. • What's the best thing 1 could do
eliminate needless rework and argu The more you know about your em to help departmental morale?
ment later. Some of your require ployees, the more you can understand You won't get answers to all these
ments might be; them. Asking them the following questions and you won't be able to use
• All letters going outside the questions can help you better utilize some of the answers you'll get. How
company must be error free. their skills and help them achieve their ever, this type of questioning will
• Any customer complaint must be goals and get satisfaction from their demonstrate your interest and concern
referred directly to you. work;
for those under you.
• All purchases over $100 require • What are your career path objec After you've developed your perfor
your approval. tives? mance standards, questionnaire and
• A copy of every memo must go to • Are you involved in an education interview outline, you're ready to set
you. program? up the informal interview. It's unusual
• Sales discounts over $50 require • What do you like best about this for a new supervisor to take an hour
your approval. job? Why? or two to individually meet each sub
Be sure your performance standards • What are your hobbies and out ordinate. Be unusual. Talk to each
include quantity and quality of work. side interests? one. Get acquainted, put a face with
Be specific. Point out that you want; x • Do you generally like people- every name and let the people have a
oriented or data analysis assignments? chance to meet you, too, in your new
• How much related experience do
you have?
12 THE TOASTMASTER
^' .J# ;- .

role. These meetings should be on In the personnel file you may also your department and others or with
neutral ground — not in your office find a job description. Job descriptions you.
or theirs. That way it's less threaten are evolutionary and are seldom up- • Priority conflicts. You may find
ing to the employees. This meeting is to-date. Discuss these with your sub that your high priority jobs are done as
really a get-acquainted session. Al ordinates, giving each a chance to time is available because no one knows
though you're in a new role, you can update them so you can measure your priority system.
still be friendly. Work hard to progress. In addition, require an • Existing departmental problems.
maintain and build rapport. annual update. It aids in communica • The informal leaders in the group.
The session will be easier for both tion and adds to your understanding • How you feel about each person.
of you if you're both prepared. Dis of what each person is doing. Another benefit of the interview is
tribute a copy of your standards and Before you meet with each em that it gives you an excellent opportu
job objectives to the employees about ployee you should personalize your nity to relieve the employee's fears. You
a week before the scheduled inter standard interview form with individ can do that by non-critically listening to
views, to give each subordinate a ualized questions to it. Jot down key the employees'comments,allaying any
chance to prepare for the meeting. In data, make notes and list items you concerns about where the employee
turn, you should study each employ want to discuss. This saves you time at stands with you and by restating your
ee's personnel file to identify accom goals and their effect on him or her.
plishments, individual strengths or You can also discuss how the employee
weaknesses, experiences, etc. Also can earn a salary increase and point out
study the comments of other super The interview gives you where he or she fits into your plans for
visors. If you can, carefully compare the chance to relieve the department(believe it or not, some
two or three write-ups for trends in three, four and five-year veterans
performance, education or traits. You the employee's fears. never have known where they fit).
may be able to identify problems that During your first 30 to 60 days on the
require early resolution. For example, job, use your time to meet, interview,
one woman was performing below her the meeting and makes the conversa study, question, evaluate and learn.
ability because she was upset. She'd tion flow easier, too. Don't feel you must make changes.
received a promotion without notice Conducting the Meetings Sure, you can change minor work
— one that cost her money. The pay In an effective get-acquainted ses items, like rearranging seating to allevi
raise resulted in a net pay lower than sion, you will be able to completely ate noise or space problems or reassign
the pay she'd been receiving before cover the following points: ing work from an overloaded subordi
the promotion.(She was working 10 • Standard questions. nate. But don't do anything major until
hours a week overtime, paid at time • Specific position descriptions. you really understand the effect.
and one-half.) She was doubly upset • Recognized individual accomplish Your planning of your first few steps
because her hours worked went up, ments.
as supervisor will pay dividends as long
too. Her reaction was to become less • Current job objectives. as you have your new position. You've
productive — trying to get "demoted" • Need for a continuing education proved you are the boss. You've demon
back to her higher paying job. program.
strated to your employees that you're
In another case a supervisor gave a • Demonstration of your interest in concerned about them. You've set the
low rating to a woman because she helping each person meet or exceed stage for bigger changes. And you've
had been missing deadlines. The goals. paved the way for future promotions.5
supervisor apparently didn't notice • Strengths.
that her workload was 50 percent You can also discover a number of David K. Undo has over 20 years of practical
higher than that of the man sitting side benefits during the interview, in management experience with three Fortune 500
next to her. He consistently received cluding learning about: firms and has published over 50 articles on
a higher rating because he was always • Individual career expectations. management and financial topics. He is also the
finished on time. • Areas of empathy. author of Supervision Can Be Easy, pub
• Common interests shared by mem lished by AMACOM ® 1979.
bers of the group.
• Any discord that may exist be
tween members of the group, between
OCTOBER 1981 13
 Learning how your mind works con help you get oheod.

AMATTEROF
USING THE BRAIN
by Alice W.Chen,Ph.D.

Through news media and text

books, we are well-acquainted
The right side of the brain isn't
rigidly organized; it is rather randomly
Success is never just a brush of luck.
Look at the efforts behind the achieve
with the discovery in recent and loosely woven. It operates through ments of people you admire. Extensive
years of the two sides of the brain, the feeling, sensing and perceiving. The left and persistent use of the two modes of
analytical left and the intuitive right. functions in a precise cause-and-effect thinking can often be observed.
The most intriguing discovery is that fashion. Thus, the two sides of the Many analytically minded scientists
those who emerge as leaders, be it in brain work from opposite polarities in who have made invaluable contribu
scientific or humanistic disciplines, as a thinking. The left acts as an "intellectual tions use the visual capacity of the right
teacher or an executive, share a unique sieve," focusing on something specific brain more than other people. One of
quality: they use both sides of their and eliminating the irrelevant informa the most vivid accounts was given by
mental capacity to a greater extent than tion. The right side is like a magnetic D.l. Mendelev. After struggling to dis
the average person. They not only are field, scanning and bringing together cover a way to organize the chemical
able to use their analytical abilities, they disparate thoughts. The left is a deliber elements according to their atomic
are also competent in using their intui ate and conscious mind. The right tends weights, he went to bed exhausted."I
tive sense. to drift subconsciously, reaching into saw in a dream a table where all the
our inner world of experiences and
imagery.
How can we use the analytical and
Improving leadership intuitive parts of our brain? We can use Scientists use thie
skills means using the mind's analytical, subtracting abili brain's righit side
ties to pinpoint our goals by focusing,
our brains more fully. structuring and testing, looking only in more ttian ottier people.
one direction to reach the solution. We
can use its intuitive, adding abilities to
John Wooden, a long time coach of search for possibilities by associating elements fell into place as required," he
UCLA's basketball team, the Bruins, is ideas in open-ended divergent thinking. wrote later."Awakening, I immediately
an example. He not only was successful Even the writing of a speech can wrote it down on a piece of paper. Only
in actually producing a winning team, involve both parts of our mind. Go over in one place did a correction seem
but he has a broad philosophy on the the draft several times. The first time necessary." We still use his periodic
meaning of success and how to achieve review it analytically, asking yourself. table of chemical elements today.
it. Am I repeating the message in a mono The mind's ability to continuously
Improving our leadership skills in any tonous way? Would it be more effective work on a task by using both brain
field has a lot to do with using our to cross out some passages, sentences hemispheres, whether in writing a
brains more fully. And in order to or words? Then try the opposite ap speech or directing a complex business,
understand how we can do this, we proach, asking. Is the idea too abstract? gives us enormous power in thinking.
need to understand how our brain Would adding realistic examples illus Using this power is the way to solve our
works. trate the idea? Would humorous anec problems and improve our leadership
Our brain is divided into two parts. dotes make the message more appealing abilities.^
The left side of the brain is involved in to the audience? Work persistently on
intellectual pursuits: the recognition the draft until you're satisfied with it An instructor in gifted
and use of symbols such as the alphabet both analytically and intuitively. education in Rochester,
and numbers. The right hemisphere of The ability to use both parts of the New York, Alice W.
the brain engages in non-verbal func mind is an asset to an executive for Chen has had articles
tions, primarily dealing with visual and whom policy-making is an important published in Roeper
spatial relationships and emotions. This part of his or her job. In making policies, Review, Momen
left-right specialization is based on decisions often have to be based on tum and Home Life.
right handers. Left handers are less incomplete information. Having a broad
consistent. perspective in addition to detailed
knowledge of the situation frequently
makes the difference between making a
good policy and a bad one.
U THE TOASTMASTER
MAKE THEM LAUGH!
How to Create And Use Humor In Speaking And Writing

Humor is how you say it, notjust what you say/Trying to learn how to say it by
reading joke books is like trying to learn how to fly by reading travel brochures. You
don't read how to say it, you hear how to say it. For example, on the tape
"Mastering Timing," youH hear the punchline of a joke four times in a row so that
you can hear the pause in it that grabs the audience's attention. Then you hear the
punchline again four times so that you can hear how the speaker leans down
toward the mike to increase the volume of it. Then you listen four times to his follow
up line and how he starts to say it, but stops, so that he doesn't step on the
audience's laughter. When your ears are trained to hear how to say it right, your
mind understands timing and how to apply it to your jokes.
Ralph Smedley said, "We learn best in moments of enjoyment." In our
entertainment oriented society, people want to laugh, they need to laugh. The BRIAN DAMEIER is a popular hum
ability to simply tell a joke will open up more doors for you as a communicator than orist known for his original clean
a lifetime of knowledge. People don't just buy knowledge, they buy knowledge humor. Besides his convention and
through a personality. Regardless of your message, humor is one of the most banquet speaking, he teaches his
powerful tools for selling you,the messenger. This comprehensive course features "Make Them Laugh!" seminars
throughout the United States and Can
over 20 top professional speakers and comedians showing you not only "what to ada. He has been a serious student for
say" but "how to say" it to make people laugh! It's time to get serious about being comedy for the last ten years and has
funny. written comedy for national television
shows and performed as a stand-up
Featuring 20 Professional Speakers & Comedians comedian. During that time,he has had
TWELVE SESSIONS -6 HOURS 1200 speaking engagements.

• Make Them Laugh — Why & When To Use Humor

• Confidence — The Key To How You Say It "I not only understood how to use
• Applying The Principles of Comedy humor better, but I have now written
three of my own jokes and people are
• The Comic Premise — How To Think Funny laughing at my material, not at some
• Unlimited Resources — Finding & Filing Humor joke book." Don Hulen, Public
• Using Humor To Communicate A Point Affairs Officer, Cctlifornia Highway
• Mastering The One-Liner & Joke Patrol.
"I've heard other tapes on humor, but
• Mastering Timing
none had the practical analytical insight
• Writing Humor Of Exaggeration & Contrast that Brian presents in his easy, enter
• Rewriting & Personalizing Jokes taining style." Kerry Johnson,Ph.D.,
• Building & Telling The Humorous Story Management Consultant and
• Using Humor In Selling Speaker.
"Brian, it's obvious that you've worked
hard to make others laugh, but your
Special Mini-course, 2 tapes $15 ability to teach others how you can do it
The two tape series covers the fundamentals of how to find material, personalize it to is a rare gift." Margaret Stedt,Admi
your audience, and tell one-liners and jokes. nistrative Supervisor.

No-Risk 15-Day Trial MAIL TO: MAKE THEM LAUGH!

2550 Chelsea Dr., New Orleans, LA 70114
□ Enclosed is $49.50. Please send me the Make Them Laugh! cassette tape course. If 1 am
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plus 48 page workbook City State - Zip_

OCTOBER 1981 15
 4

Photos by GeneSelig, DTM

NEW LEADERS — The election of new officers was

the main item on the Annual Business Meeting
agenda. After days of campaigning, delegates elected
William D. Hamilton. DTM,Toastmasters'
1981-82 International President. He was installed by
Immediate Past President Patrick Panfile, DTM (top,
left). Newly-elected Third Vice-President John S.
Latin, DTM, was congratulated by fellow Toast-
masters (below, right). This was Latin's second race for
the seat.

THE CHAMPION — James R. Joelson (left) 1A

delivers his stirring speech, "Defend, Even the Rights
of Your Enemies," which won him first place in this
year's "World Championship of Public Speaking."
Second place winner was Mike Loth (center). Dale O.
Ferrier (right) won third place.

16 THE TOASTMASTER
Prf -

Highlights of Toastmasters Internatlonars

50th Annual International Convention.

'Uliliiii !

PHOEfllX
1981
The businessman who entered members, more new clubs, more total
the elegant Hyatt Regency clubs and we've added more ATMs
Hotel in Phoenix, Arizona, and DTMs than ever before in our 57-

ll thought he had surely wandered into

the wrong place as he watched men
and women of all ages striding about
in their ten-gallon hats, western-style
boots and jeans and colorful bandanas.
year history. And that's all due to
you. We were successful this year
because we had a total team effort.
Everybody was contributing. We have
this marvelous spirit that permeates
A cowboy convention at the Hyatt? this great organization of ours."
No, he was just observing Toast- Executive Director Terrence McCann
masters from all over the world noted in his address, that "Helping
gathering to "go for the gold" at people grow is the best work in life. And
Toastmasters International 50th An that's what we do in Toastmasters —
nual Convention, the largest ever in help people grow. We help them
the organization's history. And the become the happy, fulfilled people
more than 1500 Toastmasters found they deserve to become. We help them
the "gold" in this western desert city climb the success ladder and become
more productive in their careers as
well as in public life."
But he pointed out that if our organi
"Helping people zation is to continue to grow and help
others, Toastmasters everywhere must
grow Is the best work hard to maintain the momentum.
work In life." He told us we can do this by following a
few basic rules:
• Don't stop promoting our organiza
tion. We need to build clubs and recruit
in the form of friendship, new ideas, members so we can all enjoy the privi
educational enrichment and just plain lege of belonging to Toastmasters.
fun. For four days Toastmasters at • Remember that you are the sales
tending the convention saw, heard and force. Four out of five new members
met top public speakers. They also are recruited and introduced to a club
listened to our organization's leaders by a fellow member.
report on our past successes and plan • Make it easy to join. If we are to
how to keep our enthusiasm and moti continue to grow and prosper, we have
vation alive so we can continue to make it easy for people to join our
growing in the upcoming year. And ranks. Extend a hand.
convention-goers got to renew old • Tell them what's in it for them.
acquaintances, make new friends and Explain to people how they will change,
celebrate Toastmasters International's grow and meet their potential by join
achievements of the past year. ing our organization.
"This has been an outstanding • Make certain the member achieves.
year," President Patrick Panfile told Our function is to help people develop
the crowd during the convention's professional speaking and leadership
gala opening ceremony."We have in skills. We must help members reach
Toastmasters International more new these goals.
OCTOBER 1981 17
 humorous speaker Dr. Charles Jarvis, DTM,Cicero, Illinois(Region V);
professional speaker Joel Weldon, man Richard P. Flis, DTM,Thorn Hill,
PHOcnix agement training seminar leader R. Ontario, Canada (Region VI); Albert H.
Dean Herrington and Bill Johnson, Friedrich, DTM, Annandale, Virginia
"If we are to realize the 'spirit of the executive director of the National (Region Vll); and M.B.(Bucky)Sutton,
80s', if we are to truly fulfill our Speakers Association. Accomplished DTM,Greenville, South Carolina
destiny, we have to take advantage of Toastmasters also were on hand to give (Region Vlll).
our strengths and eliminate our weak tips on making dynamic speeches, in In other action during the business
nesses," McCann concluded."Help us cluding Len Baker,Jeff Young, ATM, meeting, delegates approved a member
to do this by continuing to motivate our Tom Deniston, Phyllis French, Terry ship dues increase. Per capita annual
clubs toward excellence. Only then will Bellamy, Brian Dameier, Chris Gratsi- dues will increase from $18 to $24,
we continue to succeed." nopoulos, DTM,Michael Aun 11 and Dr. effective October 1,1981. The new
Guest Speakers Nina Harris,DTM.Joel Weldon, Dr. member fee will be raised to $12, the
The importance of developing speak Nina Harris, DTM,and Bill Johnson new club charter fee to $75 and dues
ing skills, improving oneself and setting conducted a lively panel discussion on for undistricted clubs will be $18 a year
and achieving goals were the predomi how to become a professional speaker. for each member. The district's alloca
nant themes of the guest speakers, who And to show Toastmasters how tion of per capita payments will go up to
offered their advice and guidance to the dynamic programming can make both a $6 a year for each member.
eager-to-learn crowds that filled the club and its members successful. Park The additional revenue from the in
rooms during the convention. Central Toastmasters Club 3527-3 of crease, the first since 1974, will enable
Renowned orator Millard Bennett Phoenix presented a demonstration our organization to provide more and
told the audience in his keynote address meeting during which they shared the better services and educational pro
that in order to succeed, a person must secrets that have made them one of the grams. It will also help offset the stead
be able to use his or her speaking skills better clubs in our organization. ily rising costs of paper and supplies,
to persuade others to take action. Another feature of this year's con published material, labor and postage.
"The real essence of all power lies in vention was the final judging for the Welcoming New Officers
your ability to get other people to par Accredited Speaker Program. This new After days spent attending educa
ticipate with you," proclaimed Dr. program recognizes those Toastmas tional sessions and business meetings,
Bennett."Rarely, if ever, do people act ters whose speaking skills are of pro convention participants were eager to
because of knowledge, logic or under fessional caliber. Those who earn the relax and enjoy themselves at the many
standing . . . The action itself springs title must demonstrate proficiency and scheduled evening events. Wednesday
from feeling and emotion, not from evening convention host District 3
reason. Therein lies the secret of moti organized a special trip to the old
vating others to favorable action — western town of Rawhide, where visi
emotional arousal." "Our future contains tors enjoyed a live western show and
At the age of 87, Dr. Bennett is a cowboy steak dinners cooked outside
Toastmaster,active professional great promise...I see under the desert stars. Thursday eve
speaker and author of five books. He a future ttiot is secure." ning convention-goers once again
was also the recipient of Toastmasters donned their western duds for an eve
International's "Orator of the Half Cen ning of fun, dancing and special enter
tury" award for setting the highest tainment at the"Wild, Wild West
standards of oratorical quality for experience in a variety of speaking Party." And on Friday night they
speakers. situations during two stages of judging. gathered in the ballroom for the formal
"Words are important," Dr. Bennett Three finalists gave presentations dinner dance and installation of the
said."You and 1 as speakers, like an which earned them the title of Accred 1981-82 Board of Directors, during
artist with paintbrushes paints on ited Speaker; Dr. Ferdinand Chen, which newly elected 1981-82 Interna
canvas, must paint on the canvas of ATM; David P. Lewis, ATM;and tional President William D. Hamilton
others' minds a picture which tells Hubert E."Dobby" Dobson, DTM. gave his inspiring inaugural address.
them that what we are saying is impor International Elections "Our future contains great promise
tant for them to listen to." Of course, many of those attending because of the developments of the
James L. Hayes, president of the the convention were not only there to present," he said."Today rapid growth is
American Management Associations learn, but to elect Toastmasters Inter occurring not only in Canada and the
and this year's Golden Gavel recipient, national's leaders for the upcoming
spoke about the problems facing leaders year. After three days of vigorous and
in any organization today and the exhausting campaigning, delegates at POTPOURRI — Convention participants enjoyed a
importance of good communication. the Annual Business Meeting elected mixture of business, education and fun throughout the
"We've lost track of the supervisory William D. Hamilton, DTM,as Toast- four days. Toastmasters' legal counsel Joseph P.
system in today's organizations," Hayes masters 1981-82 International Presi Rinnert (top, left) and Second Vice-President Eddie V.
said."Supervision to me means that dent; William O. Miller, DTM,as Dunn listened to committee reports during a Board of
people who are in responsible positions Senior Vice-President; Eddie V. Dunn, Directors meeting. During one of the educational
get out of their offices periodically and DTM,as Second Vice-President; and sessions, the Park Central club demonstrated how
John S. Latin, DTM,as Third Vice- dynamic programming can enliven club meetings
roam down through the organization,
(bottom, right). Later, everyone relaxed at the "Wild,
talking to people, watching them at President.
Wild West Party," which featured comedian Johnny
work, listening and finding out what Convention delegates also elected O'Brien (center, left) and the music and dancing of the
the message is right down there at the eight Toastmasters to two-year terms "Strummin'Amigos"(center).
bottom. We're not doing that in our on the T1 Board of Directors: Marcia L.
AWARDS — (Center, right) President William
large organizations today." Peters, DTM,Sacramento, California
Hamilton presented Accredited Speaker awards to
The convention featured many other (Region 1); Don Ensch, DTM,Ojai, Hubert Dobson, DTM (center) and Dr. Ferdinand
top public speakers and communication California (Region 11); Ralph Joslin, Jr., Chen, ATM (left) the first Toastmasters to enter the
experts, all wanting to share their ideas ATM,Tulsa, Oklahoma (Region 111); A. new program. Yoshiko Burke of Japan was on hand to
on how to become better speakers and Edward Bick, DTM,Sioux Falls, South accept her first-place award for the International
leaders. Those appearing included Dakota (Region IV); Louis M.Kiriazis, Taped Speech Contest(bottom, left).
18 THE TOASTMASTER
 ^ /
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OCTOBER 1981 19
PHOGfllX
United States, but in lands across the
seas, where dedicated Toastmasters are
striving to build new clubs. 1 see a
future that is secure. My positive feel
ing is generated by the enthusiasm
exuded by every Toastmaster 1 meet —
enthusiasm for our great movement
and how we are assisting 90,000 people
attain a higher level of personal and
professional involvement.
"People everywhere have a burning
desire to succeed, but they are rendered
silent by the devastating fear that only
the Toastmasters program can over
come. Therefore, our goal must be to
provide a learning environment in
which our members feel comfortable
sharing their strengths and weak ESS: r 1
nesses, successes and failures, tears and
laughter. I can't do it alone. It requires a
commitment by every member, all offi
cers at the club, area and district level,
each member of the Board of Directors
and the total staff at World Headquar William D. Hamilton, DTM; 1981-82 Dr. Millard Bennett: Keynote Speake
ters. This commitment includes the
International President — "This year, — "Set aside 30 minutes every day to
responsibility of moving this organiza with everyone's help, we will drive read something by an outstanding
tion forward at all times by setting and our membership beyond the 100,000 authority in an area in which you are
achieving goals designed to improve mark. But to do this, we must interested. At the end of five years,
yourself and your club." promote the fact that our educational you'll have read about 200 books and
The Grand Finale
programs are designed to meet the will be an authority in that subject."
The highlight of the entire conven needs of people from all walks of life."
tion, though,came early Saturday
morning. Despite the long hours of the
previous days, more than 1700 Toast-
masters (the largest crowd ever) met in
the Phoenix Convention Center across
the street from the hotel for the Inter
national Speech Contest, the "World -23
Championship of Public Speaking."
Nine contestants competed for the title. \
Jim Joelson, a member of Sierra Sunrise
2318-39 and Ad Lib 3780-39 in Reno,
Nevada, took first place with his speech,
"Defend, Even the Rights of Your Ene
7
mies." Second place went to Mike Loth,
»
a member of Sleeping Giant 1296-26 in
Steamboat Springs, Colorado, who
spoke on"The Wax Lip Syndrome." h
Dale O. Ferrier, a member of Early Bird
3293-11 in Fort Wayne,Indiana, was
third place winner. Ferrier's speech was
titled "Do More Than Try — Triumph."
Although the convention formally
ended after the speech contest, the
enthusiasm and excitement continued
as Toastmasters lingered on, recount James L. Hayes: 1981 Golden Gavel Patrick Panfile, DTM:1980-81 Interna
ing the events of the week and discuss Recipient — "It's important for tional President — "If Toastmasters In
ing new plans and ideas. But as they managers to posture themselves as ternational is going to continue to be .
finally reluctantly bid old and new problem preventers. The world has very successful organization .. . if we
friends goodbye, many Toastmasters suddenly become merged in a prob are going to continue to help people
made arrangements to meet again at lem-solving syndrome, and when that be better than they are . .. if we are
next year's convention,scheduled for happens, we're in trouble. The more going to reach our ultimate destiny
August 18-21 at the Franklin Plaza you emphasize the single objective of . .. it will be because you the member
Hotel in Philadelphia, Pennsylvania. As solving problems, the more you find want that to happen."
elevator doors slid shut and taxis drove you rriust create problems to get
away,the same cry was heard over and recognized."
over:

"See you in Philadelphia!"

20 THE TOASTMASTER
 m

u >
I
Michael Aun II: "Preach What you Dr. Charles Jarvis:"Humor Work Brian Dameier:"Make Them Laugh"
Practice" — "Set an achievable goal — shop" — "Humor is tragedy separated — "Confidence in speaking comes
not just high, but almost too high, Set by time and space. What defects do from knowledge and experience.
that goal and then follow through. you have that you can let them laugh You've got to get out of your comfort
You can be anything that you want to at? Do you have the maturity to laugh zone and gain experience."
be. Part of our problem is that we at yourself first?"
don't follow through on our goals and
dreams."

ms-

Wi

Dr. Nina Harris, DTM:"Profession Joel Weldon:"Elephants Don't Bite" Len Baker:"A Humorous Approach to
ally Speaking" — "Your success as a — "Throw yourself into your work a Happier Life" — "The aim of
professional speaker depends on your with reckless abandon. Forget the learning is not just knowledge, it's
business skills. If you don't know how time! You'll get paid for everything action. The reason people put things
to run a business, surround yourself you do . . . eventually. What every off is because of fear. Do it now. You
with people you know, love and trust organization needs today is the man can't afford to wait. Fear is the
who can help you." or woman who will promise a lot then greatest people-stopper of all time."
deliver more!"

OCTOBER 1981 21
 Criticism,when handled badly,
can be very destructive to
accomplish it. State precisely what
should be done to correct the situation
human relations. But when and that you expect that he or she will
handled well, it is an indispensable tool do better in the future. Leave the
for the organizational leader or the person with the thought that you have
professional executive. full confidence that his or her per
The quickest way to identify a skilled formance will be corrected.
leader is to examine the way he or she Many people avoid the direct ap
criticizes others. proach out of fear of hurting others'
Suppose you are a Toastmasters dis feelings. These people use indirect tech
trict governor and you've noticed one of niques that can be misunderstood.
your area governors has not visited any Often the approach is so indirect and
subtle that the person simply misses the
point of the criticism. Or other signals
the criticizer sends may confuse the
Often criticism recipient.
is so indirect or subtie My supervisor, Jim, feels strongly
that employees should be at work on
ttie person misses it. time every morning. But my co-worker,
Frank, arrives 15 to 20 minutes late
every morning. Jim frequently criticizes
of the clubs in his area even though he Frank for his lateness but has been
has been on the job six months. In this unable to alter Frank's behavior. Why?
situation criticism is warranted because For one reason, the organization for
the area governor has been neglecting which we work is responsible for the
one of his more important duties. For development of sophisticated technical
you to ignore this situation would be to systems. Many of us possess advanced
ignore one of your own responsibilities. degrees and are highly experienced in
What do you do? this unusually sophisticated area. Be
The experts say you should proceed cause of our professional background,
directly to the point of the criticism. the management will tolerate minor
Tell the person what is expected of him deviations from the established work
or her and how he or she has failed to ing hours as long as we are performing
our job at an acceptable level of com
petence and as long as we put in a
minimum of 40 hours each week. In
light of this management tolerance,
Frank can't see why Jim is so insistent
Are you burying your criticism in on arriving promptly. After all, Frank is
contradictory behavior and words? a competent performer and always puts
in his minimum 40 hour week.
Confusing Behavior
Jim is also a friendly, amiable fellow
who frequently lunches with Frank and

THE ART OF generally believes a manager should be

friends with his subordinates. This
friendly approach makes Frank think
Jim doesn't really mean it when he says
that his subordinates should be at work
on time. After all, friends are supposed

PROFESSIONAL to be tolerant of each other's faults,

aren't they?
Finally, Jim frequently visits Frank's
office during the day and leads bull

CRITICISM sessions on such non-work-related sub

jects as hobbies and weekend plans.
These visits also confuse Frank. Why
should IS to 20 minutes at the start of
the day be so important when Jim's
by Robert P. Savoy,DIM daily talk sessions seem to indicate Jim
doesn't really think 15 to 20 minutes
out of the day are so important?
It's important to avoid creating con
fusion like Frank's when we give criti
cism. If we wish to communicate our
message clearly we must avoid giving
the recipient conflicting messages.
That's why we shouldn't use humor
when we criticize anybody. Sometime's
the recipient can't tell whether we're
serious or just kidding.
I once heard a manager say,"Always
22 THE TOASTMASTER
 pat a man on the back before you kick but go forward and give America its desperately
INTRODUCING ...
him in the behind." Evidently this man needed victories.
ager believes that one should lead off jht lEAdERship
Abraham Lincoln
with praise and appreciation, then Cassette Club
Let's examine Mr. Lincoln's style. He
deliver the negative criticism. The diffi O" O
came quickly to the point, placing Gen.
culty with this approach is that em
Hooker in charge of the Army of the
ployees are always waiting for the AN EXCITING NEW WAY TO ACQUIRE ANO
Potomac. Just as quickly he states he's ABSORB THE KNOWLEDGE ANO EXPERIENCE
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when the manager starts off by praising CHARTER MEMBERSHIP AVAILABLE
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them it's only a matter of time before * Over 20 personal development program areas. Tapes on
Hooker is too ambitious for command. how to set goals. ..manage stress.. .invest in real estate. . .
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confused and nervous by this tactic. An a winning attitude and image. . .financial and tax plan
that he has looked at to make this ning tips. . .and much, much more. All carefully selected
equally bad approach to avoid is the to help you make the most of yourself.
determination. But since he has given * Learn conveniently - in your own home or car • new
"sandwich" technique, where the criti- ideas • new approaches through cassettes especially de
Gen. Hooker command of the Army of signed to help you unlock your potential. . .use your
cizer "sandwiches" in the negative re the Potomac anyway, presumably it's talents in a positive, success-oriented way.
marks between beginning and ending because Hooker is also brave and skill
* Monthly Newsletter Casaatte - up-to-the minute info on
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words of praise. * Cassette-A-Month - especially selected to increase your
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But there's more to criticizing than profession. * PLUS Club members will also be eligible for 20% - 50%
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It's also important to criticize per The main point is that President
formance only, not personality. Don't Lincoln has let Gen. Hooker know ^/CO|I'm interested, please rush me complete informa-
where he stands. This is the point of '"*^'tion on The Leadership Cassette Club, cassette
bring up personality unless it, too, is an packages and discounts on books and specialized
issue. Also, criticize only one element of criticism — to let others know where audio equipment.

performance at a time. If too many they stand with us as accurately as we

NAMe_
items are brought up at once, the can describe the relationship. We
OCCUPATION.
recipient will be overwhelmed. If any should then let them know what we
other problems need to be discussed, regard as important and unimportant. ADDRESS

make a separate phone call or visit to We should not gloss over self-defeating CITY

talk about them a few days later. Criti behavior. STATE.

cism is best handled by telephone or a Be specific when you criticize. Don't

visit, not by letter — written criticism tell an area governor,"You are not
doing your job." Instead say,"You're Ths LExdERship Cassette Club
a subsid.arv of SELBY PRODUCTIONS. INC
not visiting the clubs in your area as
570 Mayo Road • Edgewater, MD 21037
you should." Or,"You haven't set up (301)261-7098/269-6971/956-4007 y
Don't gloss over your area speech contest according to
the district schedule for area speech
self-defeating contests."
betiGvior. Try for promptness in your criticism.
Don't pounce on a person the instant he How to
or she makes a mistake. Wait a day or
can seem unusually cold and harsh.
two for emotions to cool before criti Sponsor
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Criticism should also be given privately
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or a year before doing it, either. To be Distributors
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The author is well-known motivator and
Written during the Civil War when recruiter Gerald D. Oliver. The Foreword
them (it may be wise to wait a day or is written by Amway Diamond Direct, Dr.
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has been quoted by a number of given a chance to explain my side of the and how to say it to get a positive reaction.
authors who write books and articles on You'll learn:
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these questions should help you to do a 2. The 17 Success Patterns that show
Dear Gen. Hooker: better job of criticizing the next time you who can and cannot succeed in
I am placing you in charge of the Army of the you try it. And while you're replaying your business.
situations of criticism, don't forget to You'll have the opportunity to see how
Potomac. the experts built large organizations and
However, there are some aspects of your include examples where you have big bonus checks. Now available in both
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The Toastmaster.
OCTOBER 1981 23
You have just discovered that
you truly love to speak. Maybe How to build a second career as a speaker.
it dawned on you when you
won your first Toastmasters'trophy
and came home with applause still
ringing in your ears. All of your friends
had slapped you on the back, saying
things like,"Harry, that's the best talk r-
I've ever heard."
So you've been thinking."Hey,I want
to do this full time," you say to yourself.
"Maybe I should quit my job at the tele
phone company. My father-in-law can
loan me enough cash to make it
through the first two or three tough
months." Perhaps you've even designed
a brochure, proclaiming you as"Harry,
America's number one speaker!" As
soon as the word gets around, you i
think, the phone will start ringing.
Creating a second career for yourself
as a public speaker isn't as simple as
that. Speaking is a business, just like the
one you're in now,and it requires a
business-like approach. But with good
planning and hard work, you can create
that second spot for you.
Oddly enough, most great speakers
did not start out to be professionals. Dr.
Charles Jarvis, a fantastic humorous
m
speaker, was a very successful dentist
for many years. He began to do some
speaking on the side just for fun. After
years of practice, his speaking profi
ciency made him very much in demand.
Finally he simply had to make a choice:
"Am 1 going to be a dentist or a public
speaker?" He chose the latter.
Dr. Kenneth McFarland gave some
very simple and potent advice to an
aspiring speaker:"If you want to speak,
then speak."
What did he mean by that?
He meant you should get out in front
of the public and practice speaking. No
one begins a speaking career as a pro
fessional. You must learn your tech
niques, your style and your skills.
Nearly every successful speaker has
taken advantage of free experience.
You must remember that your second
career as a public speaker needs time
So¥)u T)Be
and practice to mature. No successful
business can grow without a proper
foundation. And for a public speaker,
the keystone is experience.
About five years ago, when my own
a Professional Speaker
hairstyling business was still a fledg
ling, 1 began my speaking career giving
by Patricia Fripp
gratis talks to hairstylists for a hair
products company as a representative. 1 joined Toastmasters and combined the very entertaining, non-commercial
would share my business acumen with skills 1 learned there — such as talking way, relating anecdotes which had hap
other hairstylists while giving demon- without notes and stacking ideas — pened to me as a hair stylist. The club
stations of what 1 called,"The $55 with personal techniques 1 learned ear liked my talk and recommended me to
Haircut for a Whole Lot Less." lier in a Dale Carnegie course. another breakfast club, which later sent
Gradually 1 developed talks for bar One day a client invited me to speak me to a realtors meeting.
bers, realizing at the same time that my to the Golden Gate Breakfast Club, a All of this was great promotion for
general business enthusiasm, manage group of 200 San Francisco business my hair styling business. Many gentle
ment and motivational philosophy were men. 1 gave a talk entitled,"It Seemed men who had heard me speak later
just as important to my audiences as my Like a Good Idea at the Time," about came into the shop as new clients. By
hairstyling techniques. my reasons for coming to America. 1 merely investing a few hours of my
Enjoying speaking as much as 1 did, 1 also talked about men's hairstyling in a time,1 was getting better exposure than
24 THETOASTMASTER
I could have had from any other media. tic about how good a speaker you really Then women will enjoy the same op
And I was enjoying myself, learning to are. It's easy for our friends to say to us, portunities as men presently do.
speak along the way. As I spoke, I would "That's the best speech I've ever heard." Fortunately for me, when speakers
ask my audiences about the other busi But how many of your friends have are being considered, I am often on the
ness clubs to which they belonged, such listened to the top people like speaker list. I'm chosen partly because people
as Rotary or Kiwanis. Soon 1 was on the Zig Ziglar? now need women speakers; they simply
circuit speaking to all of them. To this day, well-known humorist cannot ignore the many women in their
Following Advice and speaker Jeannie Robertson tapes organizations. And because I am a good
One day, my speaking hero Chris every one of her talks. Then later, at speaker, people are talking about me.
Hegarty heard my presentation at the home,she and her husband give it a They're glad to have me as a guest
San Rafael Optomist Club. Afterwards, hard-core critique. It's her way of because they know they'll get a profes
he said,"Patricia, five years ago 1 was always improving herself with every sional appearance.
doing the same thing you're doing now. speech she gives. Whether you're a woman or a man,
You must go to the National Speakers' Keeping Informed you must be a pro in your presenta
Association Convention." Many successful speakers just started tions. When people pay us fees to speak,
Well, one of my credos is that if out to be speakers, and were very good they have a right to expect the best.
someone you admire gives you advice, at it from the beginning. But if you're Like any other, a speaking career re
don't ask what it costs — just go and do planning to give talks to the business quires a growth plan and definite goals.
it. 1 did go to the NSA Convention,and community,it's best to be a successful You'll have to re-invest a lot of your
was never sorry for a moment.1 met businessperson first. People won't im own money at first into promoting
professional and would-be speakers, mediately demand your time and pay yourself as a public speaker.
booking agents and other people in the you for it without your having some Most importantly, if you do want to
industry and became wrapped up in background which establishes you as an become a professional speaker, find
their enthusiasm. 1 even had the oppor informed person on your subject. some way in which you can practice
tunity to speak for 15 minutes and got I'm busy these days with both my speaking while promoting your present
several bookings as a result. speaking career and my hairstyling industry. Very often you can be paid as
On my way home to San Francisco, 1 shop. People often ask,"Why do you a company spokesperson while learning
realized 1 wanted to speak for my living. continue to cut hair?" I reason that I can and expanding your speaking skills.
1 knew I had to practice even more. relate much better to sales and market You can also learn much about speak
I began to create my own situations ing executives if I have had to sort out ing by studying the experts, listening to
where I could speak. 1 worked hard in my own business management prob- what they say and reading the books
the Toastmasters organization, win they recommend. Devour books. They
ning several speaking contests. 1 de are one of the best ways you can learn
cided 1 would really like to speak at about any subject.
Toastmasters International's conven Ifs easy for our friends Be Yourself
tion. 1 aimed for that goal. With as much information as possible
The first year I lost a local level to soy,"Thofs the best under your belt, through books and
contest, so I reset my goal: Over the speech I've ever heord.' your own business experience, you'll
next 12 months,1 would work on a talk find it's much easier to be original.
and win at all levels so I could end up in That's a very important facet of succes-
Vancouver at the convention. I visual ful public speaking. Pro speaker Cavett
ized myself in Vancouver and began lems. And when I speak to public Robert once raced into a convention
working on my speaking skills. service employees, I can commiserate and gave an afternoon speech to an
A very few months later a gentleman with them on the daily difficulties of obviously uncomfortable audience.
from Toastmasters International called working with the general public. Later, the program chairman said to
me."How much would you charge us to From a woman's standpoint it's im him,"I hate to tell you, Mr. Robert, but
speak at our international conference?" portant to be successful in your own our luncheon speaker gave us the exact
he asked. right as a businessperson. Many men same talk." It seems the earlier guest
I was flabbergasted! Not only did the and organizations still do not consider had purchased one of Robert's cassette
organization pay my way for the entire women to be management experts. I tapes on speaking and memorized it
Vancouver convention(had I been a have to be able to prove my efficiency word for word!
contest winner, 1 would have had to with my own successful business. It's essential to be original. Learn to
provide my own transportation), but he As one of the first major female develop your own natural style. Even if
paid me to speak! Plus I received world speakers, I personally feel a large re the subject matters of the stories you
wide promotion and landed several sponsibility whenever I stand before an relate are similar to others', told in your
other speaking engagements as a result. organization. Many of my audiences own manner they can be a memorable
Since those early days, I have devel have not heard a woman give a speech experience for your audiences.
oped my speaking career into a viable before. This puts me in a special light. When Dr. McFarland gave his famous
and exciting second business. At first I In essence, I represent all women speak advice to the then beginning speaker.
spoke for free, but soon people offered ers to them. If I do a bad job, that Bill Gove, he didn't mean,"if you want
me higher and higher honorariums as a organization will never again hire an to speak, only do so for $500 fees." He
professional speaker. other woman speaker. I know that if a meant to practice, practice, practice at
Now,before 1 speak, I send out a pro man made a poor speech, he personally every opportunity. Practice perfects
fessional press kit complete with would not be asked back, but the orga any skill. Combined with hard work and
photos, letters of recommendation, nization would not hesitate to hire planning, it can lead you to achieve your
newspaper stories and a demo tape. It another male speaker. second career goal as a professional
projects me as a professional and gives For the moment, women speakers public speaker.^
people a good idea of who they are still must make some of their own op
getting when they have me speak for portunities. But some day women will Patricia Fripp is a motivational speaker and
their organization. be as polished and as good as the estab owner of Miss Fripp's/Markham Hairstyling
An important concept for you as a lished men in the business because Shop in San Francisco. She is on the Board of
beginning public speaker is to be realis- they'll have had equal experiences. Directors of the National Speakers Association.
OCTOBER1981 25
 A Guide For The
Aspiring Professional Speaker by Pete Johnson

Starting your career as a profes • Prepare forms for client and live action photos instead of staged
sional speaker takes a great deal of self-evaluation. pictures.
careful planning and thought. The • Prepare an outline of your talk • Tape all talks to evaluate your
following tips will help you promote to be used as preview material or as a performance. Select a high-quality,
yourself as a professional speaker handout following the presentation. live performance for a saleable
and get your business headed to • Write articles for exposure. Get product.
wards success; ting into print provides credibility as • Develop tape and book pro
• Establish a business address and well as useful reprints. grams as soon as possible to supple
telephone answering service. ment your speaking income.
• Prepare a preview tape incorpo
• Print business cards, thank you • Co-author a book to add credi
rating 15 minutes of a live, high-
cards with picture, letterhead sta bility and supplement your income.
powered performance and a 10-
tionery and envelopes. • Constantly interact with other
minute presentation on your topics
• Select topics on which you have successful speakers to get their input
in general. This also enables you to
earned the right to speak and which and guidance.
study your delivery.
are marketable.
• Develop and practice your • Give practice talks for local ser A resident of Newport
speech outline, keeping it modular vice clubs to perfect material and Beach, California, Pete
gain exposure. Johnson conducts semi
for flexibility.
• Prepare handouts with your let • Maintain a portfolio of refer nars and learning de
terhead, making sure they are some ence letters. velopment programs
thing of value which will be kept, • Prepare a brochure illustrating for businesses inter
copied and passed on to others(book your product and service, rather ested in improving
lists, time management tips, sales than merely giving a testimonial on productivity and effec
closes, etc.). how great you think you are. Use tiveness.

INTRODUCING...THE OFFICIAL
TOASTMASTERS SPEECH TIMER
• Designed exclusively for
Toastmasters use
• Lightweight, easy to
operate
• Digital readout up to
99 minutes, 59 seconds
• Optional light box —
ideal for speech contests
y
PRICES: 4^
Timing device SI20.00
Light box S85.00 ste
Both timer and light box . S190.00
Carrying case for timer.... S12.00
Carrying case for light box. S12.00

To order, send check or money order along with your name, address and club/district number to;
D-TWO SALES/ENGINEERING
28935 De La Luna
Mission Viejo, CA 92675
Add 5% for postage and handling. California clubs add 6% sales tax. No C.O.D.s, please. Allow four to five weeks for delivery.

26 THE TOASTMASTER
HqII of ramo

Carson M.Lewis

DIM: AIM: TM of La Jolla 895-5, La Jolla, CA

R.F. Gusky
Black Mountain 2995-5, San Diego,CA
Congralu lations to IheseToastmasterswho have received Congratu lations to these Toastmasterswho have received Lucita M.Sandoval
the Distinguished Toastmasler certificate, Toastmasters the Able Toastmasters certificate of achievement. Bilingue-LatinoAmericano 3052-5,
International's highest recognition. San Diego, CA
Sal Marchetti
Ethel I. Curtis Fluor Forensic Forum 124-F,Irvine, CA Dorothy G.Dodds
Campbelleros 2783-4, San Jose, CA Loquacious Nooners 3121-5,San Diego,CA
Louise G.Schatzman
Arvid L. Faudskar Fluor Forensic Forum 124-F,Irvine, CA Jim Blevins
Metropolitan 1696-6, St, Paul, MN Sperry Univac 66-6, Roseville, MN
Leslie Franklin Warren
Evelyn Burd Newport Center 231-F, Newport Beach,CA O.Sam Honda
Tri-Cities 274-9, Pasco, WA Tartan 162-6, St. Paul, MN
Wilbur A. Wagner
Gordon Square-Briggs Downey Space 513-F, Downey,CA Douglas B. Green
Demosthenes 972-9, Yakima, WA Knights of Columbus 447-6, St. Paul, MN
Ruthie Buchanan
Edwin B. Childs Rohr 1351-F, Riverside, CA Duane J. Rivard
Garland 1207-25, Garland,TX Knights of Columbus 447-6, St. Paul, MN
Edward C.Cargile
Vincent B. Daal Blue Flame 2717-F, Costa Mesa, CA Cletus J. Tauer
STC 4071-26, Louisville, CO Knights of Columbus 447-6,St. Paul, MN
Lucinda L. Sparks
Edwin M.Brown TRW TM Club 990-1, Redondo Beach,CA Loyd Goolsby
Findlay 1563-28, Findlay, OH Metropolitan 1696-6, St. Paul, MN
Joseph R. Murashie
Tim Abeyta Golden Bell 2211-2, Bellevue, WA LaVerne O. Graff
Kla-How-Ya 1181-32,Port Orchard, WA Metropolitan 1696-6, St. Paul, MN
Gilbert L. Duffy
Dan B. Chatfield Burien Breakfast 2543-2, Burien, WA W.Norman Menser
University 1499-35, Milwaukee, WI Minneapolis Sales Exec 2019-6,
Harry Rowe Minneapolis, MN
George W.Huang Overlake 2889-2, Bellevue, WA
Ishi 3316-39, Chico, CA Kenneth M. Nold
Charles L. Green Minneapolis Sales Exec 2019-6,
Somasundaram Addanki Leading Knights 3666-2, Burien, WA Minneapolis, MN
Rockwell 214-40, Columbus,OH
John Kamps Raymond A.Sielaff
Remy Z. Riborozo Tempe 1715-3, Tempe, AZ Central Lutheran 2075-6, Minneapolis, MN
Ala Moana 3701-49, Honolulu, HI
Milton E. Wood Willard R.Olshack
William John Punter Willie Talespinners 1853-3, Williams AFB,AZ Sunrisers 2140-6, Crystal, MN
Podium 2303-60,Toronto,Ont., Can
Jeffrey Morud John M.Chun
Richard A.Brown Voice of Motorola 2083-3, Scottsdale, AZ Early Birds 3907-6, Minneapolis, MN
Lafayette 2678-68, Lafayette, LA
Lois E. Bennett Joseph H.Fowler
Peter A.Kuhn Donald L. Bogie 27-4, Redwood City, CA Cascade 566-7, Eugene, OR
Pretoria 2199-74, Pretoria, South Africa
James C. Wilson
San Mateo 191-4,San Mateo, CA
Jeffrey A.Freedman
Sunrise 1492-7, Portland, OR
A.J. Roberts Bent V.Petersen
Telstar 1913-4, Sunnyvale, CA Jackson 2319-7, Medford, OR
Rudolf H.Reimer Charles Goodwin
Mill-Braers 2168-4, Millbrae, CA Electric Toasters 3964-7, Portland, OR
Ethel I. Curtis Stephen Chandler Banton
Campbelleros 2783-4, San Jose, CA Plus Factor 1229-8, St. Louis, MO
David Jaham Beatrice E. Goldsborough
Cactus Gavel 120-5, El Centro,CA Salem 2430-8, Salem,IL
Gary Alan Case
Point Loma 198-5, San Diego, CA
A.G. Brynjestad
Dynamic 457-5, San Diego,CA
Robert Thomas Tuttobene
Dynamic 457-5, San Diego,CA
i
Rowena T. Anderson
TM of La Jolla 895-5, La Jolla, CA
OCTOBER 1981 27
 Develop
Your
Leadership
Potential
Do you have what it takes to be Richard Y. Le Master Norm Young
a leader? You probably have the Lamplighters 449-9, Spokane, WA Condada Norte 903-33, Atascadero-
Paso Robles, CA
potential, because leadership Marshall C. Miller
ability Is learned — we're not born EE-Quip-Sha 501-9, Ephrata, WA William D.Anderson
with It. Windjammers 2628-33,Las Vegas, NV
Wilson G.Greenwood
Would you like to turn this Executives 1940-9, Spokane, WA Lawrence A. Goldman
potential Into a proven skill that Milpercen 891-36, Alexandria, VA
James E. Davis
can directly benefit your profes Marion 2020-10, Marion, OH Robert W.Dillard
sional life? One of the best ways Monday Six-O 1312-37, Charlotte, NC
Rose Marie Leitzell
you can do this Is by organizing a Northwest 30-11, Indianapolis, IN Victoria Thekkekandam
new Toastmasters club. As a club Friendly 3040-37, Greensboro, NC
builder, you'll gain valuable lead Franklin C. Hamilton
Greenfield 53-11, Greenfield,IN James J. Yantorn
ership training and experience.
Jacksonville 3478-37,Jacksonville, NC
You can also receive recognition William E. Culver
as a sponsor or mentor, as well as Murat Shrine 1211-11, Indianapolis, IN J. Brown Bear Mallott
credit toward your DIM. Ephrata "Cloister" 3011-38, Ephrata,PA
Legrande Noorda
New club opportunities are Salt Lake Exchange 3785-15, David M.Levine
everywhere. For Information on Salt Lake City, UT Truckee Meadows 178-39, Reno, NV
how to find them and turn them Nell L. Scott Renate E. Daniels
Into strong new clubs, contact Toastmasters of UTC 4190-15, Silver Tongue 4375-39, Carson City, NV
World Headquarters or your dis Salt Lake City, UT R.Terry Brotherston
trict governor. Deke Johnson Chinook 1448-42, Calgary, Alta., Can
Stillwater 576-16, Stillwater, OK
David L. Macleod
Iris O.Chandler Pile O Bones 1862-42, Regina,Sask., Can
Magic Empire 652-16, Tulsa, OK Jack Savage
Jack Freeman TNT 2291-42, Edmonton, Alta., Can
MOVING? Okmulgee County 2469-16, Okmulgee,OK Ernest Schaal
If so, we'll need your change of address. Rosemary C.McDonald Borger 218-44, Borger, TX
Please give us your old address as well as Eleventh Hour 3312-16, Tinker AFB,OK
Robert F. Heisinger
your new by attaching an address label from Jay S. Cohen Cosmopolitans 2655-46, Whippany, NJ
a recent Issue of THE TOASTMASTER In the Noontimers 1345-18, Baltimore, MD John Sloan
space shown.
Edna C.Frandsen Clifton 2664-46, Clifton, NJ
APL 3624-18, Silver Spring, MD V irginia Heddinger
Joseph R.Schroeder Venetian 952-47, Fort Lauderdale, FL
Gate City 759-20, Fargo, ND Willy Albanes
«=S Linda A.Betts Mason-Dixon 2186-48, Huntsville, AL
-J UJ
ie Thunderbird 396-21, Victoria, B.C., Can
UJ IC
cr
Eugene Chang
=8
CO CO
M .y
Ralph L. Yorsh Palolo 1780-49, Honolulu, HI
-J CO 5
3 Clover Leaf 2769-21, Vancouver, B.C., Can
CO E z Albert C.Zane
CO Q o
Howard Lam Palolo 1780-49, Honolulu, HI
cc

vy Rich-Del 3767-21, Richmond, B.C., Can

Q •* a
David E. Davis
aa o
z
Lamar Lyons Los Angeles 3-52, Los Angeles, CA
< -1 <
Hobbs 537-23, Hobbs, NM
a:° CD
Ed Banker
= QC o Wilson Pollard Daybreakers 839-56, Houston,TX
O =>
>- o a
3
Beta Aloosters 2524-23, Albuquerque, NM Glenn C.Larimore
o
X Richard D.Southern Southwestern 2995-56, Houston,TX
"tz 03 O • •
Paso Del Norte 3322-23, El Paso, TX
<z O ^
c rt .±0 Christopher W.Lokey
< 8- Richard H.Klodnicki Pacesetters 3239-56, Houston,TX
< Bellevue Breakfast 3369-24, Bellevue, NE Elmer H. Brunsting
.2 S S Adam H.Gropp Northwest Houston 3373-56, Houston,TX
o z o CO s;
Sears Westside 3576-30, Chicago,IL Paul L. Reimers
Mall this to; David R. Lewtas Oakland 88-57, Oakland,CA
Toastmasters International Tacoma 13-32, Tacoma, WA
2200 N. Grand Ave., P.O. Box 10400 Jess H.Schmoker
Santa Ana, CA 92711 Evergreen 333-32,Tacoma, WA

28 THE TOASTMASTER
 Gear your club
for growth with. . .

Anniversary
Donald M.Takakura Jr.
Oakland 88-57, Oakland, CA
4614-4 Qume Orators
San Jose, CA — Mon., noon, Qume Corpora
Month!
tion, 2350 Qume Dr.(942-4000). Sponsored Your club can receive these
Louis B. Pierce by Patio 2914-4.
State Health 2973-57, Berkeley,CA awards for membersjoining
4644-4 Real Masters in October, November and
David Austin Campbell San Francisco, CA — Sat. 10 a.m., Bayview December:
Greenwood 216-58, Greenwood,SC Towers,2610 Mission St., Suite 804
James B. Phillips (647-2601).
Fort Mill 1370-58,Fort Mill, SC • 5 New Members — Banner
4643-5 Calafia
Ribbon
Donald H.Bebee Tijuana, Baja California, Mexico — Mon.,
Oshawa 2398-60, Oshawa, Ont., Can 6 p.m.. La Escondiad Restaurant. • 10 New Members — "Best

4611-6 Luncheon Linguists

Speaker of the Day" Award
Louis De Graaf
Skyway 3301-60, Burlington, Ont., Can Bloomington, MN — Mon.,noon,Donaldson • Top Club in Each District —
Company,Inc.,9301 James Ave., So. Special Banner Ribbon
John R. Hayes
(887-3646).
Skyway 3301-60, Burlington, Ont.,Can
4619-6 Big Apple Presented by Your District Gover
Jesse C.Hawkins
Apple Valley, MN — Tues.,6:30 p.m.. Beef N' nor(Minimum of 5 New Members
Merrimac 3125-66,Portsmouth, VA
Brew,7721-147th St., W.(835-5466).
to Qualify)
Irene Marie Pagonis Sponsored by Dan Patch 1280-6, Richfield.
Endeavour 1776-69, Brisbane, Qld. Aust Use Anniversary Month to help your
4650-6 Pros
Christina Tulloch Bloomington, MN — Mon.,6 p.m., Howard club growl(New, reinstated and dual
members count; transfer members do not
Drummoyne Rugby 2054-70, Drummoyne, Johnson's Motor Inn,8401 Cedar Ave.,So.
N.S.W., Aust (537-9209). quallly.)

E. Brian Kelly 4658-13 Coopers & Lybrand

Sandgroper 3432-73P, Belmont, Aust Pittsburgh,PA — Wed.,5:30 p.m..Coopers &
N.V. Varain
Lybrand,600 Grant St. - 3500(355-8020).
.-"id
Bangkok 2010-LI, Bangkok,Thailand 4625-14 Georgia Dental Association %
Isabel Engelmann Anderson Atlanta, GA — 2nd & 4th Tues.,7 p.m.,GDA
Ramstein 2442-U, Ramstein Air Base, Executive Offices, Koger Executive Center,
■•V.
Germany 2951 Flowers Rd., So., Suite 112(458-6166).
V i3 j * '• • i
lit;
4636-15 Depot Speak Easy
Pocatello,iD — Tues., noon,Pocatello Depot ■■■ >£;-*- A.- • .'t;. t *. i"r

New Clubs Committee Room, Union Pacific Railroad,

300 So. Harrison St.(236-5218). /■ ■
•f"

4642-16 Pryor Area

Pryor,OK — lst&3rdTues.,7p.m.,2nd&4th
1682-F Riverside Singles Tues., noon. First Christian Church,
Riverside, CA —Tues.,7 p.m., Glendale Fed 301 N.E. 1st (825-3333).
eral Saving, 3580 Tyler Ave.(684-4477).
4609-18 Food Giant
4610-2 Honeywell Baltimore, MD — Tues., 7 p.m.. Giant Food
Seattle, WA — Tues.,11:45 a.m., Honeywell Employment, Milford Mill & Liberty Rd.
Marine Systems Operations,5303 Shilshole (882-5684).
Ave., N.W.(789-2000).
4627-20 Langdon
4617-2 Early Risers Langdon, ND — 2nd & 4th Mon.,7:30 p.m..
Mount Vernon, WA —Tues.,6:45 a.m.. First Bank of Langdon, 210 8th Ave. A
Knotty Pine Restaurant,521 So. Second (256-2636). ■f'f:
I 0.:
(336-5254). Sponsored by Mount Vernon '.-.T
258-2.
4656-28 Speakers Bureau A/. »
Toledo, OH — Wed.,6:30 p.m.(244-4631).
4631-3 Sunset '>.1 .-/.7 >,•
4641-31 Water Associates
Flagstaff, AZ — Tues.,7 p.m.. Bank of
Northern Arizona,211 N.Leroux(525-1760). Milford, MA — Wed.,11:45 a.m.. Waters
Sponsored by Flagstaff 323-3. Associates,34 Maple St.(478-2000).
•l"i

4633-3 The Innovators

4622-33 County 7^
Phoenix, AZ — Tues., noon, AlBT,5060 N. Merced,CA — Wed., noon. County Admini
19th Ave.,#400(242-6265). Sponsored by stration Bldg., 2222 M St., Rm.15(358-0950).

i;
Greyhound Early Risers 213-3. Sponsored by Sunrise 4333-33.

4634-3 Motorola Echoes

Mesa, AZ — Weekly, Coco's Restaurant,
Dobson at Baseline (949-2412). Sponsored by
Voice of Motorola 2083-3, Scottsdale.
OCTOBER 1981
 4629-35 Twi-niters 4635-65 Clintstone

Classifieds' Monroe, WI — 2nd & 4th Mon.,7:30 p.m..

Community Room, First National Bank,
1617-lOth St.(325-2339).
Rochester, NY — Alternate weeks, various
days, 12:30 p.m., Lincoln First Bank, N.A.,
One Lincoln First Square,13th Fl.(262-4028).
4612-36 Xerox
Sponsored by Postprandial 3259-65.
SPEAKING RESOURCES Leesburg, VA — Thurs., 5:15 p.m., Xerox 4649-66 VCU
Corporation Training Center (777-8000). Richmond, VA — Tues., 5 p.m., Cabell
THE NEW BOOK OF '"ORCHIDS OR
4623-36 Vitro Library, Virginia Commonwealth University
ONIONS" FOR ALL OCCASIONS. OVER (272-8422).
900 CLEAN JOKES & SHORT LINERS. Silver Springs, MD — 1st & 3rd Tues.,
11:30 a.m.. Vitro Laboratories Division, 4653-68 Michoud
Written by a Toastmaster. Indexed for
14000 Georgia Ave.(871-2355). Sponsored New Orleans,LA — Every other Wed.,
Quick Reference. $7, Including tax and by Suburban Maryland 2082-36. 4:15 p.m., Martin Marietta-Aerospace Div.
postage. Check or M.O. to: T.R. Bob (241-0583).
KIrby,#1 Marcla's Park, Easton, IL 62633. 4628-36 Tysons
McLean, VA — Thurs., noon. Satellite 4613-70 Bathurst
Wont to perk up your presentations? Business Systems,8283 Greensboro Dr. Bathurst, N.S.W., Aust — Mon., 7:30 p.m.,
The special Issue on public speaking for (442-5367). Sponsored by U.S. Geological Bathurst TSL Club, Rankin St. Sponsored by
Survey 3078-36, Reston. Orange 2802-70.
engineers and scientists offered by the
Professional Communication Society of 4654-36 JCC 4616-72 Te Puke
the Institute of Electrical and Electronics Rockville, MD — Thurs., 7:30 p.m., Jewish TePuke,NZ — Tues.,7:30 p.m.. Bay of Plenty
Engineers offers many sure-fire sugges Community Center of Greater Washington, co-op Dairy Co., Training Room,Jellico St.
6125 Montrose Rd.(881-0100). (38235/39161).
tions. Copies may be obtained for $5
each from R.J. Joenk, Editor, IBM Cor 4626-37 Arien 4655-72 Poverty Bay
poration, Boulder, CO 80302. Checks Winston-Salem, NC — First three Thursdays Gisborne, NZ — W^.,7:30 p.m.. Block H.
should be mode payable to the IEEE of each month, noon. First Baptist Church, Senior Technical Div., Gobden St.(5277).
Professional Communication Society. W.5th St.(727-8466).SponsoredbyReynolda
3380-37.

SELNMPROVEMENT 4651-40 Center Toasters

Covington,KY — 1st & 3rd Tues..
"50 WAYS TO SEE THROUGH PEOPLE."
Secrets exposed I Protect yourselfl Com
Internal Revenue Service Center.

4652-43 Pony Express

AnniversQfies"
ma nd condltlonsi Vernon Howard's Memphis,TN — Wed., noon, U.S. Postal
powerful new booklet. $1. New Life, Box Service, 555 S. Third St., Rm.212(398-6132). 45 Years
684-TM, Boulder City, NV 89005. Downtown65-4, SanFrancisco,CA
4620-46 Kemper Twin Towers
The "AHITUDINAL LISTENING PROFILE New York City, NY — 2nd Wed.,4:30 p.m.. 35 Years

SYSTEM." Effective listening for success The Kemper Group,5 World Trade Center
Lynwood 423-1, Lynwood,C A
(938-6792).
ful communication,an essential tool for 30 Years
developing good listening habits. 4624-49 NOSC Hawaii
•Identifies your predominant listening Kailua, HI — Tues., 11:30 a.m., MOSC Broadway 1000-46, New York, NY
Laboratory, P.O. Box 997(254-4311).
attitudes • Compares your listening 25 Years
attitudes In task and human relations 4637-53 ATM-DTM D-53
Squires 2220-F, Downey,CA
settings • Describes different listening Windsor Locks,CT — 1st & 3rd Mon., Littleton 2177-26, Littleton, CO
attitudes • Increases flexibility In your 6:30 p.m., Howard Johnson Restaurant, Sunrisers 2205-32, Tacoma, WA
So. Center St.(623-7351).
listening habits Send $6.95. Attitude Carmichael 2213-39, Sacramento,CA
Dynamics, P.O. Box 1538, Breo, OA 4615-56 Woodlands Natoma 2242-39, Sacramento, CA
92621. California residences add 6% Woodlands,TX — Tues., 7:30 p.m., Kettering 2120-40, Kettering, OH
tax Lunchtime Cafeteria,2002 Timberloch PI. Sarasota 1958-47, Sarasota, FL
(449-2000). 20 Years
MISCELLANEOUS 4632-56 United Energy
TM Breakfast Club 2387-F, Covina,CA
Houston, TX — Wed., noon. United Energy
Aerospace 3368-14, Robins AFB, GA
THE AUTOMATIC TOPIC GENERATOR. A Resources, Inc., 700 Milam (237-4446).
Pony Express 2108-15, Dugway,UT
guaranteed technique to catch Inter 4638-56 Upeeka Town and Gown 3337-39, Davis,CA
est, give a laugh and Involve your San Antonio,TX — Wed., noon, USAA, Pompano Beach 3003-47,Pompano Beach,FL
audience at the start of your speech — "C"Cafeteria, USAA Bldg., 9800 Fredericks-
15 Years
truly an amazing and different start to burg Rd.(690-3043). Sponsored by USAA
181-56. Yorba-Linda-PIacentia 3425-F, Yorba Linda,
any speech. To order THE AUTOMATIC
CA
GENERATOR, send $4.50 to Mel Loftus, 4630-58 Bowman
Spacespeakers 1018-2, Kent, WA
Imagination, Inc., Box 1828, Route 3, Bowman,SC — 1st & 3rd Thurs.,8 p.m..
Edmond 170-16, Edmond,OK
Estacodo, OR 97023. Bowman Southern Methodist Church
Harford County 1914-18, Bel Air, MD
(829-2558). Sponsored by Orangeburg
Plaza 954-29, Pensacola, FL
Promote yourclubl World Headquarters 3888-58.
Whirlpool 202-62, Saint Joseph, MI
has colorful 22" x 17" posters (#368) 4639-58 Golden Strip St. George 2982-70, Sydney, N.S.W., Aust
with stick-on brochure holders and Mauldin,SC — 1st & 3rd Mon.,6:30 p.m., Deadline 3440-70, Sydney, N.S.W., Aust
space for Information about your club. Quincy's Restaurant, Hwy. 276(288-1630,
10 Years
Set of three Including supply of bro X 4410).Sponsored by Yarn Spinners 2965-58,
Greenville. Downtown 2815-29, Mobile, AL
chures Is only $4.00 plus 20% postage.
Travenol 820-30, Deerfield, IL
California residents add 6% sales tax. 4618-60 Black Tower
Daybreak 1033-44, Lubbock,TX
Toronto, Ontario, Can — Wed.,12:05 p.m.,
Tri-City 1332-64, Winnipeg, Man., Can
^nd your classified od with a check or money order to Abitibi-Price,Inc.,Toronto-Dominion Centre
.oostmosters International. Publications Deportment. Ashburton 3080-72, Ashburton, NZ
(866-4262). Sponsored by Towns of York
2200 N. Grond Ave.. P.O. Box 10400. Santo Ana. CA 92711. Tambuli 2160-U, Makati, Philippines
Rates: $25 minimum for 25 words,80 cents tor each word 1609-60, Aurora-Newmarket.
over minimum. Box numtjers and phone numbers count
OS two words; zip codes and obbrevlotlons count as one
4657-62 Evening Orators
word each. Copy subject to editor's approval. Deadline: Port Huron, MI — Mon.,7 p.m., St. Clair
10th ot the second month preceding publication. County Library, 210 McMorran.'
30 THE TOASTMASTER
Dotnotes'

An Incredible Week
in Phoenix
While standing in the middle of the the Phoenix Civic Plaza was an enor kisses were exchanged everywhere.
atrium lobby of the Hyatt Regency mous help in putting on our largest The singles Toastmasters clubs of
Hotel in Phoenix, deep in thought International Speech Contest ever. Phoenix arranged some shenanigans
about some last-minute details and The host district committee truly to help the crowd mix and mingle.
what the next "crisis of the moment" went beyond the call of duty and con- The whole spirit of the convention
would be,a young woman Toastmas- sistently performed miracles. I'll was as high as you can imagine.
ter came up to me and said, "I'd sure never be able to thank them all While on stage to help hand out the
like to have your job — it looks like so enough — Art and Margie Nieto, International Speech Contest tro
much fun!" Merv Hedding,Mary Margaret Dock- phies, I glanced out over this crowd of
It was only Tuesday evening and at endorf, Tom Bintliff and the scores of over 1700 Toastmasters, most of
that moment, with a million and one others who helped, many of them whom I can now count as friends. I
details and responsibilities running taking a week's vacation from work realized the convention was more
through my head, 1 wasn't thinking just to assist us. than just a hotel and a program of
about having fun. Later, though, 1 But then again, you could probably events. The Toastmasters who came
realized she probably had a better expect such dedicated help in Phoenix to Phoenix made this convention
view of the situation than I did. because if there ever was a "Toast- what it was — people who came to
Putting on a convention like ours is masters Town," Phoenix is it. There learn and have a good time. People
hard work for everyone on the World are almost 50 Toastmasters Clubs in who have been to 20 or more conven
Headquarters staff and host district the "Valley of the Sun" — more than tions before and many who made
committee, but it is fun. It's fun to we have even in New York City! Phoenix their first convention — but
have the opportunity to put events in Everywhere you go in Phoenix, you'll not their last. To me, this almost un
motion so that others can enjoy probably meet at least one or two believable spirit was summed up by
them, too. It's especially rewarding people who have been or are Toast- one Toastmaster who told me she
for those of us on the staff to meet masters. would quit her job next year if that's
the hundreds of Toastmasters with This year's educational program what it took to be able to go to next
whom we work during the year. The was another reason for the conven year's convention. I hope it doesn't
chance to finally meet face-to-face tion's success. This one was essen come to that, but I do hope she makes
members you've only talked with on tially a "home grown" affair, with it to Philadelphia.
the telephone or by letter is a nice most of the featured speakers from After all the thank-yous and other
experience. Phoenix and the majority of them details from Phoenix are cleared up,
As I write this column on a plane past or present Toastmasters. Joel I'll be off to Philadelphia for planning
back from Phoenix to Southern Cali Weldon, Dr. Nina Harris, DTM,Len sessions with the hotel staff and host
fornia, I recognize that this year's Baker, Dean Herrington, Randy district committee. It seems a long
convention was the best possible ex Womack and Toastmasters from the way off at this moment, but next
ample of International President Bill Park Central Toastmasters Club year's convention is just around the
Hamilton's theme,"Learning + Enjoy (with their own marching band)were corner!
ment = Achievement." We all learned all on hand to give advice and encour
from the speakers and each other. agement. Every year when it comes
Everyone thoroughly enjoyed the time to schedule speakers we are
convention and even appeared to be always faced with how to top last
committed to really achieve this year. year's convention. Admittedly this
How did this happen? What was so year will be hard to beat, but we'll do
magical about Phoenix? One reason our best to try.
was that the facilities were excep Another example of the magic of
tional and the Hyatt's Convention Phoenix: this was the most affection
Services manager. Ken Brown, kept ate convention I've ever seen! Strang
things moving smoothly. Bill Beard at ers became friends quickly, hugs and Alan LoGreen

OCTOBER 1981 31
 THt
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