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AI-specific capability/ AI Explanation
Distributed Ledger
Industry Case Study - Spotify
Spotify Harnesses AI to win in the music streaming world
Overview Challenges Solution
Spotify is a Swedish • Doesn’t have a • Hyper-personalized
audio streaming and monopoly on music playlist based on user
media services provider streaming. history, genres and even
founded on 23 April • Global presence mood.
2006 and is one of the • Huge multi-lingual • Spot-on
largest music streaming database of content. Recommendations and
service providers, with predictive trends
• ROI • Spotify isn’t actually a
over 590 million
monthly active users, single product; it’s 433
including 226 million million different
products—one for each
paying subscribers. and every user.
Extended Reality
Gartner hype cycle
• Graphical presentation developed, used and branded by the
American research, advisory and information technology
firm Gartner to represent the maturity, adoption, and social
application of specific technologies.
• Provide a graphical and conceptual presentation of the
maturity of emerging technologies through five phases.
1. Technology trigger : potential technology
breakthrough kicks things off. Early proof-of-concept
2. Peak of inflated expectations: Early publicity
produces a number of success stories. Some
companies take action; most do not.
3. Trough of disillusionment: Interest wanes as
experiments and implementations fail to deliver.
4. Slope of enlightenment: More instances of the
technology's benefits start to crystallize and become
more widely understood.
5. Plateau of productivity: Mainstream adoption starts
to take off.
Four Themes of Emerging Technology Trends
1. Autonomous AI: AI’s fast evolution is producing autonomous AI
systems that can operate with minimal human oversight, improve
themselves and become effective at decision-making in complex
environments.
2. Boost Developer Productivity: Developer productivity is about
more than writing code quickly. Emerging technologies enabling
developer productivity include AI-augmented software engineering,
cloud-native, GitOps, internal developer portals, prompt
engineering and WebAssembly.
Four Themes of Emerging Technology Trends
3. Empower With Total Experience: Total experience is a strategy that
creates superior shared experiences by intertwining customer
experience, employee experience, multiexperience and user
experience practices
4. Deliver Human-Centric Security and Privacy: Organizations will
become more resilient by using security and privacy techniques that
create a culture of mutual trust and awareness of shared risks
between teams.
Navigate the age of intelligent systems with
autonomous AI
• AI supercomputing: AI supercomputing provides the massive computational
resources required to train advanced AI models — including large action
models — which are critical for achieving breakthroughs in AI capabilities.
• Humanoid working robots: Humanoid robots imitate the human body and are
powered by an AI-enabled brain.The next generation of humanoid working
robots will combine sensory awareness with mobile manipulation and
dynamic locomotion to perform productive work that was previously
relegated to biological humans.
Improve developer productivity and maintain
the “flow state”
• AI-augmented software engineering: This technology leverages AI tools to
streamline development workflows by automating coding, testing and
deployment tasks.