Here are 100 objective (multiple-choice) questions for communication skills:

 Basic Concepts
1. Communication is the process of __________.

(A) exchanging information

(B) giving orders

(C) making friends

(D) showing emotions

2. The person who initiates the communication is called the __________.

(A) encoder

(B) receiver

(C) sender

(D) interpreter

3. The __________ is the medium through which the message is sent.

(A) channel

(B) feedback

(C) noise

(D) content

4. __________ refers to the process of interpreting the message.

(A) Encoding

(B) Decoding

(C) Sending

(D) Transmitting

5. Feedback in communication is __________.

(A) optional

(B) the message returned by the receiver

(C) always written

(D) always nonverbal

6. The communication process is complete when the __________.

(A) sender sends the message

(B) receiver understands the message

(C) feedback is given

(D) message is sent through the right channel

7. Which of the following is NOT a barrier to communication?

(A) Noise

(B) Feedback

(C) Language

(D) Cultural differences

8. Which type of communication uses spoken or written words?

(A) Nonverbal communication

(B) Verbal communication

(C) Gestural communication

(D) Proxemics

9. Which of the following is an example of nonverbal communication?

(A) Email

(B) Phone call

(C) Facial expression

(D) Text message

10. What is "encoding" in communication?

(A) Decoding a message

(B) Sending feedback

(C) Converting thoughts into symbols

(D) Receiving a message

 Verbal Communication
11. Verbal communication is mainly expressed through __________.

(A) Body language

(B) Speech

(C) Gestures

(D) Tone of voice

12. Which of the following is an example of formal communication?

(A) Email to a boss

(B) Casual talk with a friend

(C) A joke in a group chat

(D) Talking over lunch

13. What is jargon?

(A) Complex language

(B) Informal speech

(C) Technical or specialized language

(D) A simple form of communication

14. Which of the following is NOT an effective verbal communication strategy?

(A) Active listening

(B) Speaking clearly

(C) Using jargon with everyone

(D) Giving feedback

15. Active listening involves __________.

(A) Hearing only

(B) Taking notes

(C) Fully focusing on the speaker

(D) Interrupting the speaker

16. Which of the following is an example of verbal communication?

(A) Eye contact

(B) Tone of voice

(C) Speaking

(D) Gestures

17. Which of the following is NOT a key component of active listening?

(A) Paying attention

(B) Avoiding eye contact

(C) Providing feedback

(D) Withholding judgment

18. A message can be misunderstood if the __________ is unclear.

(A) feedback

(B) sender

(C) context

(D) tone of voice

19. In communication, tone refers to __________.

(A) the pitch of the voice

(B) body posture

(C) choice of words

(D) facial expressions

20. Which of the following is an example of informal communication?

(A) Memo

(B) Report

(C) Phone call with a friend

(D) Business presentation

 Nonverbal Communication
21. Nonverbal communication includes __________.

(A) Words

(B) Gestures

(C) Sentences

(D) Letters

22. Eye contact is an example of __________ communication.

(A) Verbal

(B) Written

(C) Nonverbal

(D) Oral

23. __________ is a type of nonverbal communication.

(A) Writing a report

(B) Smiling

(C) Sending an email

(D) Calling a friend

24. Body language is classified as __________.

(A) Written communication

(B) Nonverbal communication

(C) Verbal communication

(D) Feedback
25. Gestures are a form of __________ communication.

(A) Verbal

(B) Nonverbal

(C) Written

(D) Noise

26. Silence in communication can indicate __________.

(A) Agreement

(B) Disagreement

(C) Thoughtfulness

(D) Any of the above

27. The distance maintained between people during communication is referred to as __________.

(A) Haptics

(B) Proxemics

(C) Kinesics

(D) Chronemics

28. What does chronemics study in communication?

(A) Body language

(B) Time

(C) Space

(D) Touch

29. Nonverbal communication can contradict __________ communication.

(A) Written

(B) Visual

(C) Verbal

(D) Digital

30. Touch as a form of communication is referred to as __________.

(A) Kinesics

(B) Proxemics

(C) Haptics

(D) Chronemics

 Written Communication
31. Written communication must be __________ to be effective.

(A) Casual

(B) Formal

(C) Clear and concise

(D) Lengthy

32. In written communication, __________ is critical to avoid misunderstandings.

(A) Clarity

(B) Tone

(C) Length

(D) Font size

33. An email to a colleague should be __________.

(A) Informal

(B) Friendly

(C) Concise and professional

(D) Lengthy

34. Which of the following is an example of formal written communication?

(A) Text message

(B) Business letter

(C) Personal diary

(D) Memo to a friend

35. Which of the following is NOT essential in formal written communication?

(A) Salutation

(B) Clear subject line

(C) Use of emojis

(D) Professional tone

36. Written communication is preferred when __________.

(A) Documenting important information

(B) Communicating casually

(C) Speaking to friends

(D) Avoiding miscommunication

37. Which of the following is a major advantage of written communication?

(A) Quick feedback

(B) Easy to forget

(C) Permanent record

(D) Easily misinterpreted

38. Grammar plays a crucial role in __________ communication.

(A) Verbal

(B) Nonverbal

(C) Written

(D) Gestural

39. A formal report must include __________.

(A) Slang

(B) Data and analysis

(C) Emojis

(D) Personal opinions

40. Proofreading is essential to ensure __________ in written communication.

(A) Informality

(B) Professionalism

(C) Errors

(D) Ambiguity

 Interpersonal Communication
41. Interpersonal communication occurs between __________.

(A) A group and an individual

(B) Two or more individuals

(C) An individual and a computer

(D) Mass audiences

42. Empathy in communication is __________.

(A) Ignoring others’ feelings

(B) Understanding and sharing the feelings of others

(C) Only hearing the words

(D) Blocking emotions

43. Two-way communication is characterized by __________.

(A) No feedback

(B) Feedback from the receiver

(C) One-sided information

(D) Silence from the listener

44. Trust is essential for __________.

(A) Public speaking

(B) Written communication

(C) Effective interpersonal communication

(D) Technical communication

45. Conflict in interpersonal communication can lead to __________.

(A) Improved relationships

(B) Misunderstandings

(C) Enhanced problem-solving

(D) Any of the above

46. Which communication style is the most effective?

(A) Passive

(B) Aggressive

(C) Assertive

(D) Indifferent

47. Assertive communication involves __________.

(A) Dominating others

(B) Avoiding conflict

(C) Expressing needs clearly and respectfully

(D) Ignoring feedback

48. Passive communicators tend to __________.

(A) Dominate conversations

(B) Avoid expressing opinions

(C) Confront people

(D) Interrupt often

49. The purpose of feedback in interpersonal communication is to __________.

(A) Judge the speaker

(B) Continue the conversation

(C) Confirm understanding

(D) End the conversation

50. Which of the following is NOT a key element in effective interpersonal communication?

(A) Listening

(B) Interrupting

(C) Empathy

(D) Clarification

 Group Communication
51. Group communication occurs in __________.

(A) One-on-one settings

(B) Formal meetings

(C) Written letters

(D) Social media posts

52. A team leader is responsible for __________ communication within a group.

(A) Ignoring feedback

(B) Managing and facilitating

(C) Dominating conversations

(D) Criticizing others

53. Groupthink refers to __________ in group communication.

(A) Creative brainstorming

(B) Collective decision-making without critical evaluation

(C) Conflicts in the group

(D) Balanced opinions

54. Effective group communication requires __________.

(A) Conflict

(B) Collaboration

(C) Silence

(D) Hierarchy

55. In decision-making, consensus means __________.

(A) Majority rule

(B) General agreement

(C) Dictated by a leader

(D) Disagreement

56. What is the role

56. (B) To encourage participation and guide discussions

57. (B) Increased conflicts
58. (C) Groupthink
59. (C) Sharing ideas and making decisions
60. (A) Rules and standards expected in a group
Barriers to Communication
61. (C) Anything that distorts the message
62. (A) Noise and distance
63. (B) Stress and emotions
64. (A) Language differences
65. (B) Differences in spoken languages
66. (A) There is too much information to process
67. (C) Cultural awareness and sensitivity
68. (A) Stereotyping
69. (B) Noise from machines
70. (B) Interest
Technology and Communication
71. (B) Emails
72. (B) In real time
73. (B) Respond at different times
74. (B) Permanent written record
75. (B) Misinterpretation of tone
76. (C) Video conferencing
77. (B) Convey emotions
78. (A) The use of polite behavior online
79. (B) Privacy concerns
80. (B) Face-to-face meetings
Cross-Cultural Communication
81. (C) Different cultural backgrounds
82. (C) It influences how messages are perceived
83. (C) Nonverbal cues and context
84. (B) Believing your culture is superior
85. (C) A potential source of miscommunication
86. (B) Cultural sensitivity
87. (A) Direct and explicit
88. (B) Misunderstandings
89. (B) Empathy
90. (B) Focus on personal achievement