coffee wakes up the world

Service manual

Coffee Machine English

03.02.001

Series 1400 Edition 08.007

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 Table of contents

1 Customer setup

2 Software service info

2.1 Software service info overview 5
2.2 Notes for service info 5
2.2.1 Where is specific maintenance information displayed?. . . . . . . . . . . . . . . . . . . . . . . . . 5
2.2.2 Where is cleaning info displayed?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

3 Software machine data

3.1 Machine data overview 6
3.2 submenu counter 6
3.2.1 Maintenance counters overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Machine maintenance counters (always valid). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Mixer maintenance counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Grinder maintenance counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Choc portioner maintenance counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Topping portioner maintenance counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.3 Last maintenance date submenu 8
3.4 Temperature submenu 8
3.5 submenu cleaning 9
3.6 submenu error list 9
3.7 submenu portioner 9
3.8 submenu standards factoryservice/customer 10
Factoryservice/customer menu 1
Factoryservice/customer menu 2
Factoryservice/customer menu 3
Factoryservice/customer menu 4
Factoryservice/customer menu 5
3.9 submenu Key Operator 12
Key Operator mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Maintenance messages in Key Operator mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Customer check-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Summary of maintenance messages:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.10 Additional setting options via laptop (KonfigTool) 15
Page software update
Page cleaning
Page maintenance dates
Page PIN
Page grounds container

4 Software components test

4.1 Component tests overview 16
4.2 submenu brewer motor 16
4.3 submenu portioner 16
4.4 Valves 17
4.5 submenu SBHWB group (steam boiler and hot water boiler) 17
4.6 submenu control elements 17
4.7 Current supply 17
4.8 Backup battery 18

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4.9 Display illumination 18

4.10 Grounds container 18
4.11 Fan 18
4.12 Power status 18
4.13 submenu choc dispenser / topping 18

5 Software service routines

5.1 Service routines overview 19
5.2 First Run up 19
5.3 Idling current grinder 20
5.4 Filling the boiler 20
5.5 Filling the steam boiler 20
5.6 Exchanging control battery at F 157 21
5.7 Depressurization 21
5.8 Descaling 21
5.9 Filter replacement 21
5.10 Filter rinse 21

6. Beverage data
6.1 Beverage data overview 22
Overview of beverage data main menue.g. cappuccino. . . . . . . . . . . . . . . . . . . . . . . . . 22
Overview of beverage data main menue.g. hot water. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6.2 Additional laptop setting options (KonfigTool) 22

7 Error messages and events

7.1 Display messages 23
7.2 Error list 24
7.3 Reasons for reset 28
7.4 Standby causes 28

8 Mechanical settings
8.1 Grinder setting (coarse - fine) 29
8.2 Setting pressure reducer 30

9 Maintenance schedules
9.1 Customer check-up 31
Customer check-up routine
9.2 Service-maintenance 31
9.2.1 Maintenance sets (Service level 2)for service-maintenance 2/30.000 . . . . . . . . . . . . 31
9.2.2 Service/maintenance routine 2/30.000 (Service level 2) . . . . . . . . . . . . . . . . . . . . . . . 33
Machine with fresh milk, withoutchoc/topping, water tank model
Additional work for machines with choc/topping
Additional work for worn grinding-disks
9.3 Revision 34
9.3.1 Maintenance sets for revision 6/90.000(Service level 3). . . . . . . . . . . . . . . . . . . . . . . 34
9.3.2 Revision routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
9.3.3 Coffee machine revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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1 Customer setup
Condition
Machine is reset to customer setup

 Display-guided setup according to brief instructions.

Check correct setting of water hardness or descaling
filter and range of descaling filter.
 If necessary update software to latest version (laptop
program KonfigTool required)
 Adjust boiler temperature and beverages according to
customer specifications Reset automatic customer setup.
 (Customer Settings  recipes/buttons, service program See general information
in the training manual
 beverage data or KonfigTool  beverage data)
Part 5 Service
 Enter service point (KonfigTool required)
 Store data in service memory (service program
 machine data  standards   customerService)
 Backup machine data in laptop memory

After setup, the service technician must note the

following statement in the assembly invoice:
“At the end of operation, had to be turned off at source.
The user manual and accessories were given to the
customer.”
The customer must acknowledge this by his signature.

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2 Software service info

Service info
2.1 Software service info overview

2.2 Notes for service info

2.2.1 Where is specific maintenance

information displayed?
• Setup start date service
• Date of next maintenance service
• Next descaling  care  info descaling
• Next filter change  care  Info filter
• Additional maintenance counters under  machine data
 counters  brewer

2.2.2 Where is cleaning info displayed?

• Time elapsed since last cleaning  care  info cleaning
(How long since last cleaning.)
• Last 100 cleaning operations with date and time  care
 report

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3 Software machine data

Machine data
3.1 Machine data overview

3.2 submenu counter

3.2.1 Maintenance counters overview

Up to software version 3.1.1:
The limits of the counters cannot be set.
From software version 3.2.1:
The limit for customer check-up can be set to 15,000
brewings by KonfigTool.

Machine maintenance counters (always valid)

Counters relevant to the maintenance information in the
brewer menu.

Customer check-up (10,000 brewings)

Reset by tapping on the
Maintenance service (30,000 brewings)
respective line
Revision (90,000 brewings)

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Mixer maintenance counter

Counter relevant to the mixer maintenance information in
mixer menu (maintenance message only in Key Operator
mode).

Mixer maintenance (18,000 cycles)

Switching off service
1 choc cycle counts 3
messages via KonfigTool
1 topping cycle counts 1 page service dates (from
version 03.02.01)
Grinder maintenance counter
Counter relevant to grinder maintenance in portioner
menu (maintenance message only displayed in Key
Operator mode).

Control display for grinder disk

For the maintenance report

Choc portioner maintenance counter

Counter relevant to choc portioner maintenance in
portioner menu (maintenance message is only displayed in
Key Operator mode).

Choc maintenance (36,000 dosages)

Topping portioner maintenance counter

Counter relevant to topping portioner maintenance in
portioner menu (maintenance message is only displayed in
Topping contains no sugar. Thus
Key Operator mode). the portioner contains four times
more dosages than choc.

Topping portioner maintenance

(108,000 dosages).

With twin topping, the portioner and the motor should be

replaced as soon as the first counter for choc or topping
reaches the limit.

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3.3 Last maintenance date submenu

The service date does not lead to a maintenance message.

Enter maintenance date

Set interval for customer check-up

After entering service date the following requests are

displayed:

See chapter Error list

3.4 Temperature submenu

Setting range 85- 100°C, default 96° C

Setting range 110 to 130° C, default 127° C

Changing the steam boiler temperature leads to great

changes in the dosage of milk and milk foam. Changes are
not recommended.

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3.5 submenu cleaning

Number of cleanings performed and to be performed

Number of mixer rinsings performed
Number of milksystem cleanings performed

Time until request for cleaning/forced cleaning

Hardware for foamer rinsing available?
Delay in foamer rinsing after last beverage dispensing

Switch warning signal before foamer rinsing on/off

3.6 submenu error list

Delete individual errors: tap on the line
Delete complete error memory: tap C
Malfunction and events list see
chapter Error list
3.7 submenu portioner
Example right grinder

Idling current (determined via service routine)´´

Maximum dosage amount in 1/10 seconds

Only the maximum dosage amount can be set for the

powder portioner (default 150). A detection of the idling
current is not possible.

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3.8 submenu standards

factoryservice/customer
After tapping “self-detect” is first run automatically. All
components operating on 24 V or 30 V are automatically
addressed. The components are automatically identified.
During self-detect the grounds container must be in
place, the adjustable screen closed or the 24/30 V circuits
of the components are interrupted.

Factoryservice/customer menu 1

Configuration of grinders
Configuration of powder portioner
Steam boiler existent

Configuration of grinders is registered automatically (see

chapter portioner).
Configuration of powder portioner is registered
automatically (see chapter portioner). See chapter engineering, portioner
Steam boiler is registered automatically by its intake valve in the training manual
See chapter engineering,
(See chapter boiler wwater system).
boiler/steam boiler
in the training manual
Factoryservice/customer menu 2 Part 2 Engineering

Steam dispensing valve existent

Fresh milk valve (cappuccino valve) existent
Aquaflex

Steam dispensing valve is automatically detected

(See chapter boiler wwater system)
Milk is automatically detected
(See chapter boiler wwater system) See chapter Boiler water systems
Aquaflex The machine can be operated as fresh water or in the training manual
Part 2 Engineering
water tank version by the customer. This option can only
be set if water tank was detected as “no”.

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Factoryservice/customer menu 3

Must be set to “no” (not applicable for version >03.02.01)

Water tank existent?
Drip drain existent? (changes cleaning and descaling )

Table water may not be set, only existent in software

versions 3.1.1 and 3.2.1 (was not further pursued and
developed)
See chapter Boiler water systems
Water tank is automatically detected by nonexistent See chapter dripping-pan
in the training manual
intake valve (no = water tank machine)
Part 2 Engineering
(See chapter boiler wwater system)
Drain of drip tray must be correctly adjusted manually.
Factoryservice/customer menu 4

Beverages configured on 2 levels

Manual insert for coffee and cleaning or cleaning only
Accounting via accessory device via MDB or serial connection

It only makes sense to adjust the 2. level if milk is

available.
Tablet insert (“Handrein”) must be set manually for more
than 2 portioners, for up to two portioners manual insert See user manual and additional
coffee (HandKaff) user manual for accounting.
Accounting must be set manually
(MDB or serial connection)
Factoryservice/customer menu 5
Operating mode grounds container: external = grounds disposal
through counter
Preselect-button for decaf brewing instead of steam button
(from 03.02.01)
Accept

Grounds disposal through counter must be correctly set

manually. (default = internal)
Decaf must be set manually.
Safety queries follow acceptance. See user manual

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Safety queries upon acceptance of the variations:

The counters should only be reset in exceptional cases.

If a portioner was added or set to “decaf” the factory
default settings for the beverages should be used.

3.9 submenu Key Operator

Key Operator mode

If the Key Operator mode has been activated in machine
data by the factory or the authorized maintenance
point the machine automatically reports the individual Key Operator: YES
components to be prophylactically exchanged due to wear. Only cleaning procedures are
available in the care menu

The Key Operator also has access to maintenance routines,

component tests and the counters in the machine data.
This access is protected by a customer check-up PIN.
Additional Customer service PIN
with Key Operator = YES

If Key Operator is activated only the cleaning cycles are

available to the customer.
Customer check-up, filter change and filter rinsing are
available in the “service routines” menu.

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Maintenance messages in Key Operator mode

Customer check-up
Maintenance after 10,000 / 15,000 brewings
Tasks to be performed analogy to customer check-up

Reset with C on display counter see

machine data
w counter w brewer w gasket
or
Menu Care w Customer check-up
Service-maintenance
Maintenance after 30,000 brewings
The following components are to be replaced:
• Brewing unit
• Brewing valve Reset with C on display counter
• Release valve Counters see machine data
• Hot water valve w counter w brewer w brewer
• Safety valves
Optional:
• Cappuccino valve

Revision
Maintenance after 90,000 brewings
Depending on qualification this maintenance is performed
by the WMF service or by the central unit. Reset with C on display
Counter see machine data
w counter w drive

Maintenance after 90,000 grindings

Parts to be replaced:
• the respective grinder
• the grinder drive Reset with C on display Counter
see machine data
w counter w portioner

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Maintenance after 6,000 portionings choc

Maintenance after 18,000 portionings topping
Parts to be replaced:
• the mixer unit
Reset with C on display counter see
• the mixer valve machine data w  Counter w  Mixer

In choc the counter counts 3 units per operation so that

the wear limit of both versions is at the counter reading
of 18,000.

Maintenance after 36,000 portionings choc

Maintenance after 108,000 portionings topping
Parts to be replaced:
• Powder portioner Reset with C on display
• Portioner drive counter see machine data
w counter w portioner

Replace battery control at F 157

The battery of the control unit must be replaced when
the error message F 157 is reported

Procedure for battery replacement analogy to service-

maintenance, error message report F 157.

Resetting of error list is automatic

when battery is replaced.

Maintenance operations in Key Operator mode

The replacement of components is described in the
chapters service-maintenance and revision.

Summary of maintenance messages:

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3.10 Additional setting options via laptop

(KonfigTool)

Page software update

• Select company logo
• Load selectable languages from the display into the
machine (aside from German and English a maximum of
five additional languages)
• Load predefined machine
Page cleaning
• Deactivate forced cleaning
• Set last descaling date
• Deactivate display of descaling message
(from version 03.03.01)
If these settings are changed customers must principally
be made aware of the risks of clogging and malfunctions
due to descaling and lack of cleaning in writing.
The notices to the customer
regarding warranty in chapter
safety in the user manual apply
Page maintenance dates regardless of the settings for
cleaning and descaling.
• Contact data of service technician with phone number
Page PIN
• Block menu items
• Set accounting of unit numbers to “not deletable”
Page grounds container
• Set capacity

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4 Software components test

Components
4.1 Component tests overview
Depending on the machine configuration the following
tests are available in the software:

4.2 submenu brewer motor

Run brewer to end switch

Run brewer up
Run brewer down

End switch: 0001 end switch contacted

Current (mA): Display value during procedure

4.3 submenu portioner

Test right grinder

Test left grinder
Test powder portioner for choc or topping-

Current (mA): Value during portioning procedure is

displayed
During the test the grounds container must be in
position and the adjustable screen closed as the brewer
receives the coffee powder during the test and dumps it
afterwards.

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4.4 Valves
During the test additional data is displayed, e.g. the
maximum current consumption of the valve(s) or the
number of flowmeter pulses.
When testing the brewer valve the brewer must be in
functioning condition as it receives the brewing water
during the test and discharges it afterwards.

4.5 submenu SBHWB group (steam boiler

and hot water boiler)

Additional data during tests:

Heating units: display of condition and current
temperature.

Level/feeding:
- - button: The level in the steam boiler is lowered via the
steam valve.
+ - button: The level in the steam boiler is raised by the
supply valve.
Liquid level: the current capacitative value of the sound
is displayed. The trigger value at which the steam boiler is
detected as “full” is 180 digits.
Normally the “full” value is at 212 digits.

4.6 submenu control elements

Beverage button LEDs are subsequently addressed

Test beverage buttons by pushing them
Test touch fields on the display by touching them

4.7 Current supply

Switch the 24/30 V circuits on and off from the mains.

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4.8 Backup battery

During the test the battery is short-circuited. This
procedure shortens battery life.

4.9 Display illumination

The display illumination can be switched off for testing.

4.10 Grounds container

Display if the micro switches switch the 24 V circuits of the
grounds container and the adjustable screen.

4.11 Fan
Test of function and current consumption

4.12 Power status

Report “power failure” to the control unit

4.13 submenu choc dispenser / topping

Test choc valve

Test the portioner, the choc valve is also addressed
Test mixer motor

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5 Software service routines

Service routines
5.1 Service routines overview

5.2 First Run up

The software is restarted, with a “reset event” entered
into the laptop ring memory (see chapter “service”, reset
events).
The cleaning obligation is reset as if a cleaning cycle had See chapter software, First Run up
just been done. in the training manual
part 4 software
A cleaning cycle can be interrupted.
A descaling cycle can be interrupted.
Attention: If a cleaning or descaling cycle has been
interrupted adequate measures must be taken to ensure
that no residues of cleaning or descaling agents remain
in the machine. In this case cleaning or descaling must be
repeated.

The reset of the customer settings program is treated in

the same way by the software, however does not reset the
cleaning and descaling obligations.

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5.3 Idling current grinder

For a correct “empty” report the grinder idling current
must be entered into the system as base following the
entering of the factory values or motor replacement. This is
done via a service routine. See chapter software, grinder
idling current
part 4 software
Notices for technicians
The idling current must by all means be determined with See chapter engineering, portioner,
grinder with motor
the grinder completely empty. in the training manual
Part 2 Engineering
5.4 Filling the boiler
At the first setup of a machine delivered by the factory
the first filling is done automatically as part of the setup
routine.
The boiler is filled for 300 seconds. It makes no difference
if it has already been filled or not. Excess water is
discharged into the drip tray via the expansion tube.
In normal operation an empty boiler does not
automatically fill itself when the steam boiler electrode
is touched. In machines without steam boiler filling is
always run for 300 seconds during first putting into
operation.

5.5 Filling the steam boiler

At the first setup of a machine delivered by the factory
the first filling is done automatically as part of the setup
routine.
The steam boiler is filled via the supply valve until the
electrode reports “contact”. The air escapes via the
steam dispensing or cappuccino valve (according to
specifications) as filling an empty boiler up to the electrode
is impossible against the air cushion.
Without de-aerating via this routine (e.g. following
replacement) a boiler cannot be filled against an air
cushion inside.

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5.6 Exchanging control battery at F 157

At error message 157 the control battery must be
replaced.

The notices on the display are to be followed:

All data is stored in the service memory.
 Disconnect machine from mains
 Exchange battery
As soon as the machine is reconnected to the mains all
data is automatically loaded into the service memory.

5.7 Depressurization
Temperature and pressure are reduced under control, also
in cases of overpressure, e.g. following a malfunction of
the heating switch and overheating of the boilers.
Before opening the screw connections in the boiler water
system this routine must be run for safety reasons.

5.8 Descaling
The same function as in the customer care menu.

5.9 Filter replacement

The same function as in the customer care menu.

5.10 Filter rinse

The same function as in the customer care menu.

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6. Beverage data

6.1 Beverage data overview

Overview of beverage data main menu

e.g. cappuccino

Shift key: active = beverage on the 2. level is set

General: Set recipe, portioner, amounts of powder and
water
Brewing: Set pre-treatment, dry pressing pause, multiple
pressing and water amount for warm rinse
Milk: set dosage time 1 (e.g. milk) and 2 (e.g. foam) and
beverage-specific foam quality

Overview of beverage data main menu

e.g. hot water

General: Set recipe and dosage variation

Water: Set dosage amount

6.2 Additional laptop setting options

(KonfigTool)
Page customer\general item pretreatment:
• User-defined pretreatment setting possible
(Pressing, pre-infusion, wet pressing, warm rinse)

Page customer\general item variety text:

• Random variety text

Page general:
• Multiple brewing (e.g. for a pot of coffee)

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7 Error messages and events

7.1 Display messages

Operation messages

Water tank is empty or not Beans right idling current

inserted detected

Shut-off valve is closed or Grounds container at full limit

flowmeter malfunction (Default 200 seconds grinding-
time of grinders).
If temperature in boiler or Micro switch grounds
steam boiler too low. container or micro switch
adjustable screen without
contact.
During automatic (following If grounds container was drawn
first heating) or manual (via out for more than 5 seconds.
warm rinse button) warm
rinse.
Beans left idling current With Aquaflex only:
detected. Water in tank but set to
permanent water supply

Cleaning messages
Brewing unit not detected With machines without drain
following closing of door connection and after cleaning
or inserting of grounds with switching off at next
container. switching on of the machine.
A flow error has occurred
during the cleaning program.

Maintenance and care messages

After 10,000 / 15,000 With machines with constant
brewings or one year water connection

After 30,000 brewings or With water tank machines

2 years

After 90,000 brewings or

6 years

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7.2 Error list

See training manual in part 6 chapter troubleshooting

No. malfunction
Entry ring mem.

Entry display

Comment

memory
Display
Report

Descr.

2 F2 Brewer without √ √ 195

electricity

5 F5 Brewer shutoff √ √ 198

6 F6 Brewer over current √ √ 253

7 F7 Brewer timeout (no √ √ 254

electricity)

26 F26 Portioner current √ √ 1

malfunction

36 F36 Current malfunction √ √ 3

Portioner 2

46 F46 Current malfunction √ √ not implemented 5 not implemented

Portioner 3
87 F87 Boiler sensor √ √ 40
damaged

88 F88 boiler excess √ √ 39

temperature

89 F89 boiler heating time √ √ 41

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No. malfunction
Entry ring mem.

Entry display

Comment

memory
Display
Report

Descr.
130 F130 General current √ √ Short circuit if 28 not implemented
malfunction immediately at
switching-on
24/30 V present
149 F149 General voltage √ √ If short circuit is present 86
malfunction in 24/30V systems

161 F161 flowmeter √ √ 241

malfunction during
brewing

162 F162 flowmeter √ √ 242

malfunction during
cleaning

163 F163 flowmeter √ √ 243

malfunction during
checking

164 F164 flowmeter √ √ 244

malfunction during hot
water dosage
165 F165 flowmeter √ √ 245
malfunction during choc
dosage
166 F166 flowmeter √ √ 246
malfunction during DK
feeding
167 F167 flowmeter √ √ 167
malfunction during
descaling
186 F186 timeout during √ √ 247
steam boiler filling

187 F187 Steam boiler sensor √ √ 232

damage

188 F188 Excess temperature √ √ 231

in steam boiler

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No. malfunction
Entry ring mem.

Entry display

Comment

memory
Display
Report

Descr.
189 F189 Heating-time steam √ √ 43
boiler

9061 Standby Event √ Coming and going 61 Coming and going

9062 Reset Event! √ Coming and going 62
9104 Timer function not √ √ Machine cannot switch 9104
possible off due to cleaning in
progress
Fifo was deleted √ √ 9118
Defaults into RAM √ √ 9119
Defaults into flash √ √ 9120
Machine cleaning in √ internal 9125 internal
progress
Milk foam cleaning in √ internal 9126 internal
progress!
Cleaning was interrupted √ √ due to an error in the 9136 Display cleaning
cleaning program obligation
Mixer cleaning in progress √ internal 9180
AD-transformer ready! √ √ internal 9236
(for developers only)
9248 Malfunction in level √ √ 9248
sensor
9256 Auto detect malfunction: √ √ 9256
Right grinder not
detected
9257 Auto detect malfunction: √ √ 9257
brewing-valve not
detected
9258 Auto detect malfunction: √ √ 9258
Oscillating pump not
detected
9259 Auto detect malfunction: √ √ 9259
Release valve not
detected
9269 Auto detect malfunction: √ √ 9260
Fan not detected
9261 Auto detect malfunction: √ √ 9261
Hot water dispensing
valve not detected

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No. malfunction
Entry ring mem.

Entry display

Comment

memory
Display
Report

Descr.
9262 Auto detect malfunction: √ √ 9262
Mixer not detected but
choc/topping portioner
detected
9263 Auto detect malfunction: √ √ 9263
choc/topping portioner
not detected but mixer
detected
9264 Auto detect malfunction: √ √ 9264
Mixer valve detected
but no powder portioner
detected or; Hot
water-Choc/topping
valve not detected but
choc/topping portioner
detected
9265 Auto detect malfunction: √ √ 9265
Milk pump detected
but no cappuccino
valve detected or milk
pump not detected
but cappuccino valve
detected
Power supply reports √ √ External mains voltage! 9268
voltage too low
Pump switches to √ √ Pump pressure lowered. 9271 Pump pressure
pressure -lowering mode The beverage number is lowered, 9271
(Info = button number) entered into the laptop
Info column
9275 Reset triggered by √ √ 275 9275
customer
9288 MDB communication √ √ 288 9288
error coin checker
9289 MDB communication √ √ 289 9289
error card reader
9290 MDB communication √ √ 290 9290
error banknote reader
9291 24 V are switched off and √ √ 291 9291
then on again (reset for
MDB equipment on 24 V)

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7.3 Reasons for reset

No. Reason Comment
10 Error handling for message buffer overrun
11 Switching to boot mode
12 Trigger first start up (CFG tool)
13 MDAT copy (CFG tool)
25 End virtual mode
26 Copy reset of machine data
27 First run up via service menu
29 Debug button
40 Watchdog internal error
41 Watchdog external error
42 Reset RST_k_OFFSET
43 Reset via WDT or miscellaneous RST_k_RESET
44 Reset via PWS on RST_k_PWSON
45 Reset via PWS off RST_k_PWSOFF
46 Reset via service mode RST_k_SERVICE
47 Reset via timer mode ON RST_k_TIMERON
48 Reset via timer mode OFF RST_k_TIMEROFF
49 Reset via cleaning cycle with switch off RST_k_RMASCHOFF
50 Reset via cleaning cycle RST_k_RMASCH
51 Reset via choc cleaning RST_k_RSHOK
52 Reset via cleaning milk RST_k_RMILCH
53 Reset via boot access RST_k_BOOT
54 Reset unknown RST_k_UNKNOWN
55 Rest after descaling RST_k_ENTKALKUNG
56 Reset after startup RST_k_INBETRIEB
57 Reset after filter rinse RST_k_FILTERSP

7.4 Standby causes

No. Reason Comment
0 not used
1 RESET Reset consequences
2 PWS OFF Switching off-on
3 Service mode Enter or exit
4 Cleaning with switch off Cleaning with switch off
5 not used

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8 Mechanical settings

8.1 Grinder setting (coarse - fine)

Setting grinder degree
The grinder must be dismantled. The setting-wheel (with
worm gear) is dismantled.
 Turn the grinding-disks towards each other until they
join and cannot be turned further by hand on the
driveshaft.
 Fit the setting-wheel with the worm gear.

Espresso grinder (right side)

 Open the setting-wheel by a total of 10 turns
(Grinding-disks with 2 fixing screws).
 Open the setting-wheel by a total of 12 turns (grinding-
disks with 3 fixing screws).
This setting corresponds to setting no. 1 (espresso)
See chapter troubleshooting or user manual or respective
error massage no. 161 if powder is too fine.

Cream grinder (left side)

 Open the setting-wheel for a total of 18 turns
(grinding-disks with 2 fixing screws).
 Open the setting-wheel for a total of 20 turns
(grinding-disks with 3 fixing screws).
This setting corresponds to setting no. 5 = cream fineness.
2 turns of the setting-wheel are necessary to adjust the
fineness by one degree.
Machines with only one grinder are set to espresso
fineness.

Installing replacement grinder:

The replacement grinder is prepared for installation
in portioner position 1 and 3 (far right and far left).
For installation at portioner position 2 (center) the
auger (grinder fineness setting) and is bearings must be
reassembled to the intended position.

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8.2 Setting pressure reducer

Setting pressure reducer without laptop
 Start service program  service routine  setting
pressure reducer  start.
 Remove screw-cap on water tank filler.
 Screw auxiliary nipple to accept plug-in connector into
the water tank filler
 Mount auxiliary tool on filler.
 Press field Start
Supply valve opens
 Read pressure on pressure gauge.
 Set pressure to 1.8 bar at pressure reducer.
 Finish test (machine is turned off).
 Dismantle setting equipment and remove auxiliary
nipple.
 Replace filler cap.

Setting pressure reducer with KonfigTool

 Adjust test environment  set pressure reducer  start
 Remove filler screw-cap
 Screw auxiliary nipple to accept plug-in connector into
the water tank filler.
 Mount auxiliary tool on filler.
 Start test on laptop
Supply valve opens
 Read pressure on pressure gauge.
 Set pressure to 1.8 bar at pressure reducer.
 Finish test
 Dismantle setting equipment and remove auxiliary
nipple.
 Replace filler cap.

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9 Maintenance schedules

9.1 Customer check-up

Customer check-up kit 1/10.000 33.2828.7000
No. Description Order number
1 O-Ring 8x2 mm 33.1580.3000
2 Milk foamer compl. 33.2259.8000
4 Mixer spout 33.2296.2000

5 Mixer hose 20 cm 00.0048.0064

6 Milk hose 100 cm 00.0048.4948
7 Milk nozzle 1.4 mm white 33.9516.9000
Milk nozzle 1.3 mm green 33.2317.8000

8 O-Ring 5,28 x 1,78 mm 33.0398.4000

9 O-Ring 3,68 x 1,78 mm 33.0394.4100
10 O-Ring 37 x 3,5 mm 33.7006.5190

11 O-Ring 7,65 x 1,78 mm 33.0396.1000

12 O-ring grease 33.2179.9000
Customer check-up routine
 Replace parts of combination spout
 Replace O-rings of brewing unit
 Replace water tank O-rings

9.2 Service-maintenance

9.2.1 Maintenance sets (Service level 2)

for service-maintenance 2/30.000
Maintenance set 33.2828.5000 for basic machine with
fresh milk option (includes 33.2828.8000 and
33.2828.9000).
Maintenance set for basic machine 33.2828.8000
Parts Belongs to Part number Amount
Milk foamer - complete Basic machine 3322598000 1
Water tank O-ring Basic machine 3303961000 1
Brewer compl. Basic machine 3328236099 1

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Parts Belongs to Part number Amount

Brewer valve, hot water dispensing valve Basic machine 3322739000 2
Release valve Basic machine 3322745000 1
Solenoid part for release valve * Basic machine 3322737000 1
SV 16 bar Boiler Basic machine 3322970099 1
Fan Basic machine 3316621200 1
Branch pipe 45° Basic machine 3321238000 1
Hose Basic machine 0000480042 1
Battery Basic machine 3322633000 1
Steam nozzle compl. Basic machine 3328246000 1
Y piece Basic machine 3322666000 1
Grease Basic machine 3321799000 1
Cable tie Basic machine 3306493000 1
Connector Basic machine 3322956000 1
Fuse Basic machine 3314719000 1
Plug-and-socket connection Basic machine 3314480000 1
* Only temporary in maintenance set
Additional maintenance set for fresh milk 33.2828.9000
Parts Belongs to Part number Amount
SV 12 bar steam boiler with milk 3322992099 1
Milk hose 50 cm with milk 0000484948 1m
Milk nozzle 1.4 mm white with milk 3395169000 1
Milk nozzle 1.3 mm green with milk 3323178000 1
Capp. valve with milk 3322739000 1
Cable tie with milk 3306493000 1
Additional maintenance set choc/topping 33.2828.6000
Parts Belongs to Part number Amount
Mixer compl. Choc/topping 3328201000 1
Valve Choc/topping 3322739000 1
Mixer spout Choc/topping 3322962000 1
Mixer hose 20 cm Choc/topping 0000480064 0,20m
Hose connection Choc/topping 3322691000 1

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9.2.2 Service/maintenance routine 2/30.000

(Service level 2)
The following tools are needed:
• Philips screwdrivers short and long
• Torque screwdriver TX20
• Multitool
• 14 and 17 mm open-ended wrenches
• Wire cutter
• Flat nose pliers
Machine with fresh milk, without
choc/topping, water tank model
 Preparing the machine
 Open coffee machine
 Replace fan and suction hose
 Replace safety valves
 Replace solenoid valves
 Replace steam nozzle and Y-piece
 Replace spout
 Fit milk hose
 Replace battery
 Replace coffee delivery
 Replace brewing unit
 Close coffee machine
 Restarting
 Settings
Additional work for machines with choc/topping
 Replace mixer (part 18) and fit mixer spout
 Replace mixer valve and mixer delivery
 Settings
Additional work for worn grinding-disks
 Replace grinding-disks
 Settings

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9.3 Revision

9.3.1 Maintenance sets for revision 6/90.000

(Service level 3)
Basic machine with 1 grinder without steam without
milk with water tank
Parts Belongs to Part number Amount
Milk foamer complete Basic machine 3322598000 1
Water tank O-ring Basic machine 3303961000 1
Brewer compl. Basic machine 3328236099 1
Brewer valve, hot water dispensing valve Basic machine 3322739000 2
Release valve Basic machine 3322745000 1
Solenoid part for release valve * Basic machine 3322737000 1
SV 16 bar Boiler Basic machine 3322970099 1
Fan Basic machine 3316621200 1
Branch pipe 45° Basic machine 3321238000 1
Hose Basic machine 0000480042 1
Battery Basic machine 3322633000 1
Steam nozzle compl. Basic machine 3328246000 1
Y piece Basic machine 3322666000 1
Grease Basic machine 3321799000 1
Cable tie Basic machine 3306493000 1
Connector Basic machine 3322956000 1
Fuse Basic machine 3314719000 1
Plug-and-socket connection Basic machine 3314480000 1

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Additional parts 6/90,000

Parts Part number Amount
Lock washer 0000472225 1
Coffee delivery 3322956000 1
Fuse 3314719000 1
Brewing-water delivery 3322697000 1
Brewer motor 3370063322 1
Boiler temperature sensor 3322624000 1
Gasket CU 3370068423 1
Boiler 3322760099 1
Temperature limiter 3322636000 2
Cable ties for boiler insulators 3322732000 2
Hood 3322729000 1
Hood for tower and choc 3322730000 2
Gasket CU 3300601000 2
Oscillating pump 3322514000 1
Hose - complete 3322535000 1
All hoses (see tube plan)
All Plug-in connections (see tube plan)
Grinder complete 3370064022 1
Motor 3322532000 1
Flowmeter water tank 3322503000 1
Hose (water tank) 0000484948 0,7

Steam only
Parts Part number Amount
Valve (steam valve) 3322739000 1
SV 12 bar steam boiler 3322992099 1
Steam boiler 3322770099 1
Electrode 3328205199 1
Temperature limiter 3322636000 2
Steam boiler temperature sensor 3322624000 1
Cable ties for steam boiler insulators 3322732000 2

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Milk only no steam

Parts Part number Amount
SV 12 bar steam boiler 3322992099 1
Milk hose 100 cm 0000484948 1m
Milk nozzle 1.4 mm white 3395169000 1
Milk nozzle 1.3 mm green 3323178000 1
Cappuccino valve 3322739000 1
Steam boiler 3322770099 1
Electrode 3328205199 1
Temperature limiter 3322636000 2
Steam boiler temperature sensor 3322624000 1
Cable ties for steam boiler insulators 3322732000 2
Air pump 3323230000 1

Milk and Steam

Parts Part number Amount
Valve (steam valve) 3322739000 1
SV 12 bar steam boiler 3322992099 1
Steam boiler 3322770099 1
Electrode 3328205199 1
Temperature limiter 3322636000 2
Steam boiler temperature sensor 3322624000 1
Cable ties for steam boiler insulators 3322732000 2
Milk hose 100 cm 0000484948 1
Milk nozzle 1.4 mm white 3395169000 1
Milk nozzle 1.3 mm green 3323178000 1
Cappuccino valve 3322739000 1
Air pump 3323233000 1

2nd grinder
Parts Part number Amount
Grinder complete 3370064022 1
Motor 3322532000 1

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Constant water connection

Parts Part number Amount
Complete constant water connection 3328226199 1
(Supply valve, press. red., flowmeter, hose)
Hose 0000480015 0,78
Flowmeter water tank 3322503000 -1
Hose (water tank) 0000484948 -0,7

Choc
Parts Part number Amount
Maintenance set 2/06 3328285000 1
Oval choc hopper complete 3328235000 1
KMP choc/topping drive 3322517000 1
Drive actuator 3323215000 1

Topping
Parts Part number Amount
Maintenance set 2/06 3328285000 1
Oval topping hopper complete 3328248000 1
KMP choc/topping drive 3322517000 1
Drive actuator 3323215000 1

9.3.2 Revision routine

• Philips screwdrivers short and long
• Torque screwdriver TX20
• Multitool
• Open-end wrenches 8, 12, 14, 15 and 17 mm
• Wire cutter, spring circlip pliers
• 8 and 5.5 mm socket wrenches
• Flat nose pliers

9.3.3 Coffee machine revision

 Preparing the machine
 Open coffee machine
 Replace fan and discharge suction hose
 Remove safety valves
 Remove valves
 Remove external boiler parts
 Dismantle boiler
 Remove external boiler parts (optional)
 Dismantle steam boiler

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 Prepare external boiler and steam boiler

(optional) parts
 Replace oscillating pump
 Replace flowmeter or supply group
Supply group is optional with coffee machines with
Constant water connection

Water tank machine:

Constant water connection:

 Dismantle the filler nipple of the flowmeter feeder.
 Dismantle brewer motor bracket
 Replace brewer motor
 Replace brewer media deliveries
 Refit brewer motor
 Prepare new boiler for mounting
 Mount boiler
 Prepare new steam boiler (opt,) for mounting
 Mount steam boiler (optional)
 Mount and connect solenoid valves
 Replace complete grinder
 Replace air pump
 Replace steam nozzle and Y-piece
 Mount milk hose
 Replace battery
 Replace brewing unit
 Checks
 Close coffee machine
 Putting back into operation
 Settings

During maintenance, pay special attention to:

• Water leaks - a screw connection might not be
properly tightened.
• Rattling noises - a hose or some other part might
be vibrating.

Additional work for machines with choc/topping

 Choc/topping drive
 Replace mixer
 Replace mixer valve

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