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Cm Chapter 9 Windows Troubleshooting Tools Hit

Chapter Nine covers various Windows troubleshooting tools including Device Manager, Disk Clean-up, Disk Defragmenter, System Configuration Utility, and System Restore. Each tool is designed to help users manage hardware, free up disk space, improve performance, and recover from system issues. The chapter provides detailed descriptions of how these tools function and their specific uses within the Windows operating system.

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Cm Chapter 9 Windows Troubleshooting Tools Hit

Chapter Nine covers various Windows troubleshooting tools including Device Manager, Disk Clean-up, Disk Defragmenter, System Configuration Utility, and System Restore. Each tool is designed to help users manage hardware, free up disk space, improve performance, and recover from system issues. The chapter provides detailed descriptions of how these tools function and their specific uses within the Windows operating system.

Uploaded by

kidus seyoum
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
You are on page 1/ 19

Chapter Nine

WINDOWS
TROUBLESHOOTING TOOLS
2
Outline

 Device manager
 Disk clean-up
 Disk defragment
 System Configuration Utility
 System restore
3
Device manager

 It is a Control Panel applet in Microsoft Windows operating systems.


 It allows users to view and control the hardware attached to the computer.
When a piece of hardware is not working, the offending hardware is
highlighted for the user to deal with. The list of hardware can be sorted by
various criteria.
 For each device, users can:
 Supply device drivers in accordance with the Windows Driver Model
 Enable or disable devices
 Tell Windows to ignore malfunctioning devices
 View other technical properties
 Device Manager was introduced with Windows 95.
4
Device manager

 Device Manager keeps track of additions and changes on your


computer Windows OSes as new hardware is added and old drivers
become outdated. As a solutions provider, you can use Device
Manager to identify sources of driver-related performance issues and
resolve hardware conflicts.

 Device Manager gives solutions providers a complete view into system


hardware, and it is a great tool for managing Windows hardware.
5
Device manager

 In device manager you will see that all hardware's


including:
 Processors,

 Disk drives,

 Keyboards, and other input devices, peripheral components and


drives with removable media appear in a conveniently organized
view within Device Manager.
6
Device manager
7
Device manager

 Devices and Printers is an applet new to Windows 7, and it is a


cousin of Device Manager.
 This applet displays icons of all devices connected to your PC.
Devices displayed in the Devices and Printers applet are not
internal components of the computer; rather, they are
devices that a user can interact with.
8
Device manager

 Bluetooth devices, Universal Serial Bus (USB) devices and multi-


function printers are just some of the items that may appear in
Devices and Printers.
 Similar to Device Manager, the Devices and Printers applet
lets you view and troubleshoot hardware devices on the
computer, but it is restricted to external hardware rather than
internal components.
9
Disk clean-up

 Disk Clean-up (cleanmgr.exe) is a computer maintenance


utility included in Microsoft Windows designed to free up
disk space on a computer's hard drive.
 The utility first searches and analyzes the hard drive for files
that are no longer of any use, and then removes the
unnecessary files.
10
Disk clean-up

 There are a number of different file categories that Disk Clean-up


targets when performing the initial disk analysis:
 Compression of old files
 Temporary Internet files
 Temporary Windows files
 Downloaded program files
 Recycle Bin
 Removal of unused applications or optional Windows components
 Offline web pages (cached)
11
Disk defragment

 Disk Defragmenter is a utility in Microsoft Windows designed to


increase access speed by rearranging files stored on a disk to
occupy contiguous storage locations, a technique called
defragmentation.
 Defragmenting a disk minimizes head travel, which reduces the
time it takes to read files from and write files to the disk.
 Disk Defragmenter also reduces system startup times.
12
Disk defragment

 You may not notice any drastic improvement in disk performance,


especially when the hard drive is frequently defragmented. But if you
just defragmented your PC’s hard drive for the first time, you’ll notice
the difference before and after defragmentation.
Remember:
 You cannot defragment a network drive.
 Do not defragment a media card or flash drive.
 Optical drives cannot be defragmented.
 Even after running the Defragmentation utility, file fragments remain on
the hard drive.
13
System Configuration Utility

 MSConfig (officially called System Configuration in Windows Vista,


Windows 7, Windows 8 or Windows 10, and Microsoft System
Configuration Utility in previous operating systems) is a system utility to
troubleshoot the Microsoft Windows startup process. It can disable or
re-enable software, device drivers and Windows services that run at
startup, or change boot parameters.
 It is bundled with all versions of Microsoft Windows operating systems
since Windows 98 except Windows 2000. Windows 95 and Windows
2000 users can download the utility as well, although it was not
designed for them.
14
System Configuration Utility

 MSConfig is often used for speeding up the Microsoft Windows startup


process of the machine. According to Microsoft, MSConfig was not
meant to be used as a startup management program.

 MSConfig is a troubleshooting tool which is used to temporarily disable


or re-enable software, device drivers or Windows services that run
during startup process to help the user determine the cause of a
problem with Windows.
15
System Configuration Utility

 Msconfig helps Windows control the software that automatically loads


while Windows is starting.

 System Configuration Utility consists of five functional tabs such as:

 General
 Boot
 Services
 Startup and
 Tools.
16
System Restore

 System Restore is a feature in Microsoft Windows that allows the user


to revert their computer's state (including system files, installed
applications, Windows Registry, and system settings) to that of a
previous point in time, which can be used to recover from system
malfunctions or other problems.

 This does not affect personal files such as documents, music, pictures,
and videos.
17
System Restore

 It is not possible to create a permanent restore point. All restore points


will eventually be deleted after the time specified in the RPLifeInterval
registry setting is reached or earlier if allotted disk space is insufficient.

 For data integrity purposes, System Restore does not allow other
applications or users to modify or delete files in the directory where
the restore points are saved.
18
System Restore

 System Restore can be disabled completely to regain disk space. It


automatically disables itself if the disk free space is too low for it to
operate.

 Old restore points are discarded in order to keep the volume's usage
within the specified amount.
19

End of Chapter 9

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