Technical Specification

Document
CUSTOMER USE CASE
DIAGRAM
DRIVER
ADMIN
DISPATCHER DIAGRAM
SEQUENCE DIAGRAM
 ADMIN LOGIN

admin login allows you to enter into

your personalized search engine of the
taxi company.
 DASHBOARD

Dashboard is the one where the complete

ride details and request details will
be managed

The current ride details can also be viewed by

the admin, it shows the location details and
status of the ride.
 DISPATCHER

Dispatcher manages the role of assigning

request manually to the driver.

Once the user gives request, it will get

displayed in the dispatcher panel, where it
shows the user name, source and destination
location and also the status of the ride.

Dispatcher can also add the request for user

who calls and book request(While assigning
the request can be manually assigned or it
can be auto assign to provider)
 DISPATHCER
-DRIVER’S LIST

Once dispatcher clicks on the request, the

list of nearby available providers will
be displayed.

The map view near the request page displays

the available provider and dispatcher can
assign manually to provider.
 DISPATCHER
-DRIVER’S DETAILS

Once dispatcher clicks on the provider, the

provider details like name, service provided
and rating of the driver will be displayed.

Assign this provider button should be clicked

and the driver will get the request.
 HEAT MAP

Heat Map describes how many countries

and user are using the application.
 ADMIN
-USER MANAGEMENT

Admin manages the user who has enrolled

in their application.

The user details like name,email,rating,wallet

amount and the history of user can also
be viewed.

Admin also can edit and delete the

user details.
 ADMIN
-ADD USER

Admin can also add user from their panel.

The user who just want to book request

offline, they can call the company’s support
centre and can enroll their details and can
update the details to admin panel.

Then the manual assigning can be assigned

by dispatcher.
 ADMIN
-PROVIDER MANAGEMENT

Admin can manage the provider details like

name,email,phone number, request accepted
or cancelled, document/service type
assigned, status of documents uploaded and
also the active/inactive status of driver.

The provider can be enabled and

disabled/edit and delete can be done by
admin panel.

Once the admin approves and enable the

driver, the driver can able to take ride.
 ADMIN
-ADD PROVIDER

Admin can add the provider manually from

their panel.

This process can happen when driver reaches

company and straight away register
for driving.

In the same way, the driver’s document will

be uploaded and after verification the driver
can take request for ride from user.
 ADMIN
-DISPATCHER MANAGE

Admin can manage dispatcher details who

has been assigned for dispatching the
taxi manually.

The dispatcher details like name, email and

mobile number will be stored Admin can edit
and delete the dispatcher added.
 ADMIN
-ADD DISPATCHER

Admin can add dispatcher manually from

the panel.

Dispatcher details like name, email,password

and mobile number will be added from
by the admin.

With the added email and password,

dispatcher can login and can manage the
request for drivers manually.
 ADMIN
-FLEET MANAGEMENT

Admin manages fleet users.

Fleet owners are the one who lend their

car/taxi to third party and manages the
request history and provider list.

Fleet manages the car’s request history and

can manage the ride undergone and payment
done by the user to admin.
 ADMIN
-ADD FLEET

Admin can add fleet owners manually from

admin panel.

This process happens when any of the user

who want to lend their car to third party
and approaches the company and provide
the details.

The details includes name,email,phone

number, password and company logo.
 ADMIN
-ACCOUNT MANAGER

Admin can manage the account manager

details in admin panel.

Account manager are the one who manages

the complete track of providers earning.

Admin stores details like name,mobile,mail of

account manager.

Admin can also edit and delete the

accounts manager.
 ADMIN
-ADD ACCOUNT MANAGER

Admin can add account manager manually

from the panel.

Admin adds the details like name,email,

password and mobile number.

Once added, account manager can login with

the credentials provided and can manages
payment statement of provider.
 ADMIN
-STATEMENT DETAILS

Admin manages the overall statement of

providers from admin panel.

The overall statement includes the earnings

of provider in monthly basis, weekly basis,
daily basis, yearly basis and also in
overall statements.
 ADMIN
-RATE AND REVIEW

Both the user and provider rating and review

will be managed by admin.
 ADMIN
-REQUEST HISTORY

Request history is the page where the details

like booking id, user name, provider name,
amount paid and status of the ride will
be managed.

Admin has access to delete and can also view

more details
 ADMIN
-SERVICE TYPES

The list of service types can be managed

from admin panel.

Admin can CRUD service types

Admin can manage the pricing logic for
each service types.

Admin has the access to declare base price,

distance price, hour price and price logic for
each service type.bv
 ADMIN
-ADD SERVICE TYPES

Admin can add ‘N’ number of services from

admin panel where it gets information like
service name, service image, unit time price,
hour pricing and logic for the service type.

Admin can also enter the seat capacity and

description for the specific service type.
 ADMIN
-ADD PROMOCODE

Admin can maintain the promo code and the

promo code can be added manually from the
admin panel.

The promo code will have expiry date and

discount amount and code to enter manually
The promo code once expired will not allow
user to enter.

Admin can edit and delete the coupon

from its panel.
 ADMIN
-SITE SETTINGS
The site settings is the one where the
complete details of product will be exposed.

The site settings involves information like

appstore,playstore link, search distance,
response details,SOS,conatct email,
contact number.

The admin can opt manual and broadcasting

option, where admin can manage the manual
assigning of project and broadcasting will
happen automatically.

Admin can update the changes.

 ADMIN
-PRIVACY POLICY

Admin has the editor text page where the

content for privacy policy, help can be done
The text which was entered in admin should
reflect in the leads page.

Admin has the access to edit and update

the text.
 ADMIN
-CUSTOM PUSH

Admin has the option called custom push

where some information can be sent to
user or driver.

The custom push can be sent to specific user

or user in specific location or to users who
were active for past one hour.

The message reaches the user and driver as

push notification in application.
 ADMIN
-TRANSLATION

Admin has the complete access to change

text or strings from the panel.

Once the import files are given the files from

will be imported from the admin panel and
by choosing specific group the text
can be changed.
 ADMIN
-ACCOUNT SETTINGS

Admin can manages his account details

Admin can change their account details

from this panel.

The admin can edit and update the

account details.
 WELCOME SCREEN

Welcome Note, where walkthrough of

application can be given in a short to make
user/driver understandable.
 -SIGNUP

Signup-User register with details like

email,name,password.

User can login with same credentials for

further use of application.
 MOBILE NUMBER
VERIFICATION

Once user register ,verification should be

done to check mobile number. Once
registered with number user receives OTP
and validation should be done.
 HOME SCREEN

Once registered, user can able to view the

map page where the pickup location is
fetched automatically through GPS
 SERVICE TYPES

Once user choose destination, the list of

service type available will be displayed.

Once it is highlighted, the min fare with

details will be displayed.

User can able to book a ride now or can

schedule later.

The payment can be done either in cash or

card and the gateway of payment can be
displayed in the page.

The wallet option can be enabled and

disabled while requesting for ride.
 FINDING DRIVER

Once the user chose the service type and

click ride now, the application hits the server
and will start to search for the driver who
were al in a nearby location.

The request can be set by admin as either

manual or broadcast

If manual, the request reached dispatcher

and he/she will assign request to driver
else if broadcast, the request will reach to
all available drivers and if once accepts all
other will be denied if one rejects other all
will be getting ringed.
 DRIVER
-GO ONLINE

Driver register in the application,with details

like email, mobile number and name.The
mobile number will be verified with OTP

Once the driver registered, he should get

approval from the admin panel until admin
panel’s approval the driver status will be in
waiting for approval.

Once admin approves, driver can go online.

If driver is in offline,he wont be able to
receive request.
 REQUEST RIDE

Once the user request for ride, the driver

receives request with pickup and drop
location.

The driver can either accept or reject request

based upon their schedule

The driver has the response time set limit,

where he should accept or reject in that
timeline, else it will get rejected
automatically.

Once driver accept the request, user details

will de displayed in the driver’s screen
to pickup.
 ARRIVED TO LOCATION

Once the driver accepts the request, he

should reach to pickup location of user

The pickup location will be displayed to

reach the location of user

The driver can call the user or can chat in

app with the user

The driver can cancel the request before

arriving to the location Once reaches the
location, he should tap arrived.
 PICKUP FROM LOCATION

Once user arrives to the pickup location and

user get in to the taxi driver tap on the
picked up button.

In the same way, driver can cancel ride in any

scenario if user is delay.

The driver can either call the customer to

inform that he has reached the location.
 DROPPED IN DESTINATION

Once driver reaches the destination location,

dropped button will be tapped.

In the same way, either driver can call user

and text user in app.
 INVOICE ONCE DROPPED

Once user is dropped in a specified location,

invoice will be generated and based upon the
pricing logic of service type the amount will
be calculated and generated.

The payment mode will be displayed in

the invoice.

The coupon and wallet amount which added

will be deducted from invoice.
 COUPON & WALLET

The user can add coupon manually and can

get discount in the ride

The coupon can be entered from the

voucher if company provides or if admin
panel send in push notification.

The coupon will have expiry and if it

exceeds the usage limit and date, coupon
will be expired.

The amount provided for coupon will be

deducted from invoice while generating.
 EARNINGS AND SUMMARY
OF DRIVER

Drive can able to view his per day earnings

and revenue from the date of login. The
summary includes number of rides
undergone, scheduled and cancelled rides.
The driver can view his per day target
to achieve.
 HELP

Both the user and provider can use help

option to get help from admin panel
The user and driver can call the admin/Can
send text in mail and even can visit website
for further details.
 RATE AND REVIEW

Both the user and provider can rate and

review each other.

The rating is based upon the star and review

is based upon the comments what was given.