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CV PDF EMA

Ema Goga is a Portfolio Assistant at ZiraatBank BH DD since August 2013, with strong communication and organizational skills aimed at enhancing customer loyalty. She holds a degree in Management from International Burch University and has experience in sales, marketing, and customer service. Ema is fluent in Bosnian and has upper-intermediate English skills, along with intermediate Turkish proficiency.

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21 views

CV PDF EMA

Ema Goga is a Portfolio Assistant at ZiraatBank BH DD since August 2013, with strong communication and organizational skills aimed at enhancing customer loyalty. She holds a degree in Management from International Burch University and has experience in sales, marketing, and customer service. Ema is fluent in Bosnian and has upper-intermediate English skills, along with intermediate Turkish proficiency.

Uploaded by

emagoga792
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Curriculum Vitae

Personal Details:
Name and Suername: Ema Goga

Adress: Trg Međunarodnog Prijateljstva 14

Phone Number: +38765 145 478

E-mail: [email protected]

Birth Date: 08/08/1990

Gender: Female

Objective
In a customer oriented society, timely, friendly and efficient customer services is a guarantee for business success.
Possesses imposemble written and verbal communication skills and excellent interpersonal skills. I wish I use all of
my skills and experience to improve customer your company loyality.

Work Experience ZiraatBank BH DD

Date: 15/08/2013 ongoing

Position: Portfolio Assistant

Main activities and responsibilities: Perform review and maintain portfolios within required time
frame,manage various projects and provide support to all Portfolio
Management and sale marketing teams, provide assistance to all
prospective clients, manage portfolios and perform all clerical duties
for portfolio activities such as answering phone calls and schedule
required conference calls, monitor all accounts for tracking cash and
settlements all founds, monitor all client requests and analyze all
clients requirment and provide all required tax information.

Company adress: Zmaja od Bosne 47c, 71000 Sarajevo, Bosnia and Herzegovina

Education
University: Advanced University Student

Name of Educational Institution International Burch University-Economy-Management

Basic Subject: Management, Marketing, Accounting, Economy, Statistics

Adress of University: Francuske revolucije bb, 71000 Sarajevo

High School: Turkish-Bosnian College

Date: 2005-2009

Language:

Native: Bosnian

English-Upper Intermediate (B2)

Turkish-Intermediate (B1)

Professional Skillsets:
Organizational skills: As a portfolio assistant I often organize my work,
meeting with clients

Communication skills: Constant communication with clients, coulages

Sales Skills: I am skillful salesman and negotiator who uses positive


language and vast product knowledge to improve
company's products

Work under pressure: Even when I am under tremendous pressure I


provide exceptional services to all clients.

Responsible skills: During 7 years of work in a Bank plan has always


been realised.

Other skills and abilities: teamwork skills, sales and marketing skills, customer services skills,
negotiating skills...

Computer skills: Active knowledge on computer and MS office packages.

Driving licence: B, B1.

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