DATA SHEET

SPANNING BACKUP FOR SALESFORCE

LEADING SAAS DATA PROTECTION WITH AUTOMATED,
DAILY BACKUP AND EASY, ACCURATE RESTORES.

BENEFITS Protect Critical Sales and Customer Data

Your Salesforce data is vital to your organization. It should be backed
Spanning Backup for Salesforce
up daily and automatically. And it should be easy to restore in case of a
Automates backup so you can set it and data loss event, such as accidental overwrites or deletion, third-party
forget it application sync errors, malicious insiders or hacktivism.
Assures data availability and protects
from data loss Salesforce’s backup policy is similar to other SaaS vendors in that their
backup covers any errors that may occur on their side—not yours. And
Meets enterprise audit requirements
while Salesforce offers you the ability to export data once weekly, the
for backup and recovery
export does not include metadata (customizations)—making it less than
Empowers administrators and users to useful when you need to restore data.
easily restore lost or deleted data
That’s where Spanning Backup for Salesforce comes in.
Future-proof your backup with
FLEXspend for Spanning - empowering
you to reassign your investment to other Easy, Reliable Backup and Restore
Spanning or Unitrends solution to meet
changing needs of your organization Cloud-to-cloud backup of Salesforce data improves backup reliability
and reduces the time it takes administrators to manage the backup
process. As a trusted, enterprise-grade SaaS data protection provider,
KEY CAPABILITIES Spanning makes it easy to protect your critical Salesforce data
from loss, meet data governance requirements and keep your users
Automated, enterprise-grade backup productive.
and restore for all Salesforce data and
metadata including: Spanning Backup for Salesforce is a backup and recovery solution
delivered directly within the Salesforce interface. Recovering quickly
Daily or on-demand in-app backup
from data loss is easy with Spanning Backup’s automated, daily
and direct, on-page restore even if
Salesforce is not available backups. Restoring data is quick and easy with point-in-time, field-level
restores—you can even restore data into another Salesforce org or
Easy-to-use search and sandbox. With Spanning, both administrators and end users can get lost
granular recovery; metadata comparison or deleted data back quickly from within the Salesforce interface.
API usage controls and monitoring Spanning Backup for Salesforce backs up everything—from user-
generated reports, dashboards, custom views and email templates to
Proactive status monitoring via
Chatter & Salesforce1 objects, custom objects, files, attachments, and metadata. It’s always
running in the background, available for on-demand, anytime backups
Industry-leading security; HIPAA as well as providing automated, daily backups.
compliant; Encryption key
self-management Restoring data that’s been overwritten, deleted, or lost is easy with
Spanning Backup. Point-in-time restore is so easy, even end users can
Data centers around the globe do it.

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S PANNIN G BACKUP FO R SALE S FO RCE FE ATURE S

Automated and On-Demand Backups

With Spanning Backup, all Salesforce data, attachments and
customizations are automatically backed up on a daily basis.
Salesforce admins can also initiate on-demand backups to
capture a point-in-time snapshot of your Salesforce instance
prior to making major data or customization changes.
Automated daily backups: Enjoy peace of mind
knowing your data is backed up every day and that you’ll
be notified of any problems via Chatter.
On-demand backups: Take a snapshot of Salesforce
data prior to data imports or applying customizations.

Enterprise-grade protection: Secure your Salesforce

instance with frequent backups of all your data, including Protect your Salesforce data with automated,
metadata, customizations, attachments and Chatter daily backups.
messages.

In-App Granular Restore and Recovery

Use Spanning Backup for Salesforce to easily restore data
from any point in time. Spanning provides robust search,
enables on-page restores in your Salesforce instance, and
allows metadata comparison prior to restore.
Granular field-level restore: Spanning’s Universal
Restore Button can enable users to compare and select
individual record fields to restore.
Point-in-time restore: Navigate to any previous day and
quickly restore all your data or individual object types.
Cross-org restore: Admins can select another Recover data from any point-in-time—quickly
Salesforce org or Sandbox as the destination for backed and easily.
up data. Spanning does not need to be installed on the
data destination.
Bulk item restore: Admins can search for updated items
and deleted items from any point in time and can undo “The fact that Spanning backs
a delete or perform a bulk update quickly and easily to
restore some or all items. up everything, not just data,
Deleted item restore: Permanently deleted items can really provides peace of mind
be automatically restored with their related records for our team.”
intact, including parent-child relationships.
Secure restore: Performs all restores as the user who
is logged into Salesforce, enforcing field-level security. Kerry McDonough
All restores are fully audited and available for review B US I N E SS SYST E M S A D M I N I ST RATO R, SEND GRID
by the administrator.
Secure, granular point-in-time exports: Easily
search, find and select specific items or all items to
export from any previous backup and recover data
through granular exports.

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S PANNIN G BACKUP FO R SALE S FO RCE FE ATURE S

Proactive Administrative Tools and Dashboard

Administrators can have complete confidence in the status of
all backup and recovery operations, with detailed, actionable
reports and dashboards.

Customizable dashboard: Monitor daily Salesforce

backups and quickly review the status, including the new,
updated, deleted and/or undeleted data and any errors
or warnings that may need attention.

Status history: Monitor, review and resolve any backup

problems and have complete confidence in your backups
with detailed error reporting and correction guidance.
Stay informed via proactive, real-time updates of all
Activity log: Review all activity, clearly identifying who has backup, export and configurations changes in the
performed what operations and configuration changes. Chatter newsfeed.

API usage management: Use historical trending to monitor

and manage the number of API calls made each day.

Interactive Chatter notifications: Proactively monitor

all backup, export and configuration activity within your
Chatter feeds.

Fully Integrated, Fully Secure

Spanning Backup for Salesforce was built for enterprise data
protection needs, providing encryption key management
options, extra security for exports, and auditable activity logs.
We leverage Salesforce Roles and Permission Sets to keep the
admin in control. Enterprise-class Salesforce data protection
Control access: Leverage Salesforce native user and that’s always secure, always accessible.
permissions model to control access to Spanning Backup
and your protected data, or to empower end users to
restore.
Salesforce1 Mobile integration: Monitor your
backups and receive notifications on the go with the
Spanning Backup for Salesforce1 Mobile app.
Lightning-certified: Spanning Backup is the first and “I love the peace of mind that Spanning
only third-party data protection tool to be Salesforce Backup provides. No more manual
Lightning Experience Ready, providing tight integration downloads of huge weekly export files from
with both Salesforce Classic and Salesforce Lightning Salesforce. All of our data is now backed up
Experience. daily in the cloud, and I can easily find and
download data snapshots from the past if
Unlimited storage, one price: Unlimited or customized
needed. The native app is easy to configure
retention available at no additional charge including
and use, and very reasonably priced.”
unlimited versions of your Salesforce data.
Carrie Hooper
Data sovereignty: Have a choice of backup destinations S E N I O R A P P L I C AT I O N D E V E LO P E R, SAC HEM INC
- US, Canada, Europe and Australia - to meet data
sovereignty requirements.

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Data Protection That You Can Trust
Trust and transparency are non-negotiable with respect to
cloud application backup. Because data protection is critical
to the business, it is our top priority to provide trustworthy
products and services that prove their value through reliability,
accuracy, and meaningful, transparent insight into your data.
Spanning is SSAE 16
Everything we do - from product design to customer support - is
focused on earning customer trust and instilling confidence and SOC 2 Type II
peace of mind. Compliant for
Spanning is committed to exceeding compliance and security- operational and
related requirements for controls and safeguards when hosting technical controls.
customer data.
SSAE 16 Compliance: Spanning has successfully completed
the SSAE 16 SOC 2 Type II audit certification process, a
rigorous evaluation of operational and security controls.
This achievement reinforces Spanning’s leadership position
as a trusted, enterprise-class SaaS data protection provider
and demonstrates Spanning’s continued commitment to
exceed compliance and security-related requirements for
controls and safeguards when hosting customer data.
Strong Encryption: Spanning Backup protects data in LEARN MORE ABOUT SPANNING
transit with 128-bit SSL encryption and at rest with 256-bit AND START A FREE TRIAL HERE.
AES encryption, one of the strongest block ciphers available.

Intrusion Detection: Our systems constantly guard

against intrusion with log analysis, file integrity checking,
policy monitoring, rootkit detection, real-time alerting,
and active response.

Compartmentalized Access: Access to production

servers is granted only to named Spanning employees
who have specific operational requirements. Changes
to the production environment access control list are
tracked and auditable. ABOUT SPANNING

Virtual Private Cloud: Spanning Backup runs within

a private, isolated section of the Amazon Web Services
Spanning Cloud Apps, a Kaseya
cloud where we maintain AWS resources in a secure,
company, is the leader in SaaS Cloud-
virtual network.
to-Cloud Backup, proven and trusted
HIPAA Compliance: Spanning is a HIPAA-compliant by more than 10,000 organizations
solution and is happy to walk your organization through across the globe to provide enterprise-
our Business Associate Agreement. class data protection. Spanning’s
cloud-native, purpose-built solutions
Third-Party Certifications and Audits: Spanning Backup for Microsoft 365, Google Workspace,
operates within the Amazon Web Services cloud, which is and Salesforce provide easy-to-use yet
ISO 27001 certified, has completed multiple SAS-70 Type powerful capabilities for end-users and
II audits, and publishes a SOC 2 Type II report under both administrators and meet the rigorous
the SSAE 16 and the ISAE 3402 professional standards. requirements for listing on Microsoft
Spanning Backup has also earned TRUSTe privacy and AppSource, Salesforce AppExchange
security seals and is certified under the US-EU and US-Swiss and Azure Marketplace.
Safe Harbor Frameworks.
LEARN MORE AT SPANNING.COM
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