No.

09, Apple Avenue, Mangalkarai Pudhur

Karamadai, Coimbatore-641104.
+91 9843859967
[email protected]

KABILAN.P QA & QMS - MANAGER (20+ EXPERIENCE)

Professional Summary
Accomplished Quality Management Professional with over 20 years of extensive experience in quality
assurance, quality control, and quality management systems within the manufacturing industry.

Expert in strategic quality planning, continuous improvement methodologies, and compliance with international
quality standards. Demonstrated success in leading quality initiatives, driving operational excellence, and enhancing
customer satisfaction through effective quality control and management practices.

Adept at managing cross-functional teams and delivering measurable improvements in product quality and
operational efficiency.

Core Competencies:
• Quality Management Systems (QMS): Deep understanding and experience implementing various QMS
standards, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001
(Occupational Health and Safety), AS9100 (Aerospace Quality Management), and IATF 16949 (Automotive
Quality Management).

• Leadership & Team Management: Proven ability to lead large teams, provide training, and foster
development, creating a strong and motivated quality workforce.

• Continuous Improvement: Expertise in Six Sigma Black Belt methodologies and Lean Manufacturing principles
to drive ongoing process improvement and minimize waste.

• Regulatory Compliance: Demonstrated experience in conducting audits, implementing quality standards, and
ensuring ongoing compliance with regulations.

• Strategic Planning: Skilled in developing quality strategies, optimizing processes, and utilizing tools like the
SBP Process (7 Strategic Tools) for effective planning.

• Supplier Quality Management: Proven ability to assess suppliers, implement quality improvement plans, and
ensure consistent quality throughout the supply chain.

• Customer Relations: Possesses strong communication and interpersonal skills to manage customer
expectations, address concerns, and conduct customer audits.

• Project Management: Experience in planning, executing, monitoring, and controlling quality-related projects
to ensure successful completion.

Education:
• Bachelor of Engineering (Mechanical), Coimbatore Institute of Technology, Coimbatore. 2015 | 63.37%

• Diploma in Mechanical Engineering, C.I.T Sandwich Polytechnic College, Coimbatore.2002 | 71%

Professional Experience:
Super Sales India Limited, Coimbatore (Manager - QA & QMS_February 2020 – Present)
Key Responsibilities:
Quality Assurance Leadership:
• Overseeing quality operations across manufacturing units.
• Leading a team of quality professionals.
• Ensuring adherence to quality standards (ISO 9001:2015, AS9100 Rev D).
• Managing customer quality expectations.
Quality & Business Improvement:
• Developing and implementing quality plans.
• Driving process improvements for enhanced product quality.
• Championing Business Excellence Management initiatives.
• Handling non-conformances and implementing corrective actions (CAPA).
Project and Product Quality:
• Supporting new product development (APQP, PPAP documentation).
• Managing quality assurance for gears, gearboxes, measuring instruments, and new projects.
Communication and Collaboration:
• Coordinating with production, design, maintenance, and other departments for problem-solving.
• Response for Customer voice after sales and handling service complaints
• Supporting customer service in addressing quality-related issues.
• Coordinating internal, customer, and third-party audits (ISO 9001 & AS9100).
Assigned Functions: Quality Assurance (Min, Patrol, Final & Assembly Inspection), Customer Documentation,
Metallurgy, Metrology, Customer Service, QMS (Overall Unit) & Business Excellence Management (TQM)

MY Quality Consultancy, Coimbatore

Senior Consultant_April 2015 – February 2020

- Consulted on the establishment and improvement of quality management systems for diverse
manufacturing clients, focusing on ISO 9001, ISO14001, ISO 45001, AS9100, and IATF 16949.

- Provided expertise in quality system gap analysis, documentation, and process optimization.

- Delivered training programs to client teams on quality standards and best practices.

Seine Engineering Private Limited, Coimbatore

Engineer - QA_February 2014 – March 2015

- Managed quality assurance processes for aerospace and valve manufacturing, ensuring compliance with
AS9100 and ISO 9001 standards.

- Conducted internal audits and facilitated corrective and preventive actions.

Lakshmi Technology and Engineering Industries Ltd., Coimbatore

Engineer – QA & QMS_November 2008 – January 2014

- Oversaw quality management for aerospace and defence manufacturing, ensuring product quality and
compliance with industry standards.

- Coordinated quality assurance activities for key clients including ISRO and BDL.
Previous Roles:
- Sri Dhrona Quality Management Consultancy, Coimbatore- Consultant (Jul 2007 – Nov 2008)
- Tussor Machine Tools India (P) Ltd., Coimbatore - Engineer (Oct 2006 – May 2007)
- GTN Export Ltd, Coimbatore - QA Engineer (Dec 2005 – Oct 2006)
- Aqua Sub Engineering, Coimbatore - Trainee (Nov 2003 – Nov 2005)
Certifications:
Quality Management Analyse Process
- Lead Auditor in ISO 9001:2015 (IRCA - Six Sigma - Black Belt - ASNT NDT Level II Inspector
Approved) - Six Sigma - Green Belt (PT, MT, UT, RT)
- Internal Auditor in IATF 16949:2016 - 3D Print
- Internal Auditor in AS9100 Rev D - SCM & Logistics
- ZED Consultant and Master Trainer - Project Management (PMP)
(Quality Council of India)
Skill Level:
Area Key Elements
Quality Management Standards Expertise Audit Skill Compliance Management
Continuous Improvement Six Sigma practice Lean Principles Process Optimization
Leadership Team Leadership Strategic Planning Project Management
Root Cause Analysis
Technical Skills Quality Control Tools Data Analysis
(8D,Why,Why..,4W1H,etc..)
Supplier Quality Supplier Evaluation Supplier Development Quality Improvement
Customer Focus Issue Resolution Customer Satisfaction (CSR) Customer Service
Quality and process
Training Staff Development Coaching for basic level
Training
Strategic Business process
Business Planning Business Excellence Policy Deployment & PMS
(7 Strategic tools)
Key Achievements:
• Reduced Defects (30%): Implemented Six Sigma projects (4 QC Story, 3 CFT, & 3 SIT) at Super Sales India
Limited, leading to a significant decrease in manufacturing defects.
• Leadership & Team Management: Initiated an annual "Quality Month Celebration" at Super Sales, fostering
a culture of quality within the organization. Their team's participation and success (1 SIT & 1 QC Story Project
winning at LMW & Group level) demonstrates their leadership and team development skills.
• Process Improvement (25%): Spearheaded initiatives that significantly improved process efficiency by 25%.
• Successful Audits: Achieved zero non-conformances in ISO 9001 and AS9100 audits across multiple
organizations, highlighting their expertise in maintaining compliance.
• Supplier Development (20% Defect Reduction): Enhanced supplier quality through rigorous assessments
and improvement plans, resulting in a 20% reduction in defect rates. This showcases their ability to influence
the broader supply chain.
• Customer Satisfaction (15% Increase): Increased customer satisfaction scores by 15% through proactive
quality management and efficient issue resolution. This demonstrates their commitment to customer focus.
• Business Analytics: Established a daily business achievement monitoring system using a Power BI dashboard,
encompassing enquiry to delivery processes (Marketing, Operations, SCM, Quality, etc.). This resulted in
improved management expectations and real-time data access for audits and evidence submission.
• Training: Provide and certified the Internal auditor (108 persons), Shop floor training (145 programs), Lean
Program (42 Programs) & Process analyse (86 programs)
Technical Proficiencies:
Software : Minitab, MS Office Suite, Power Bi, 3D print, Auto cad & Solid Works
Tools : FMEA, SPC, Root Cause Analysis, 8D Problem Solving, Kaizen