CBIS-1
CBIS-1
Information needs for business managers tend to be similar for most businesses when one considers the
same level of management. There are usually three levels of managers whose information needs are
slightly different from each other. These include operational managers, middle managers, and executive
or senior managers. Computer based information systems provide the information needed by the
aforementioned categories of managers, which assists them in their work.
The following are the information needs of the three categories of managers. Operational managers
usually benefit from such systems by getting all the information related to the short-term or daily
operations of the organization. For instance, the computer-based information systems provides such
managers with information related to attendance of employees, shifts of employees, and so forth. Such
information helps operational managers make structured business decisions. On the other hand, middle
management benefits from a computer-based information systems by getting managerial or tactical
information. The middle-level managers use this information to make short plans or decisions. Such
information includes annual production details or even quarterly sales analysis. The information also
helps them supervise the operational level by giving managers specific activities that they should
perform. Lastly, computer-based information systems help senior management make decisions. The
systems provide these managers with strategic information, which the managers use to make strategic or
unstructured decisions. Such decisions may include setting the objectives and policies of the enterprise.
The information they get also helps them to manage other managers within the organization. Senior
management gets information from the system detailing trends in costs incurred by the enterprise or
even the revenue trends. With this kind of information, senior managers can make decisions aimed at
increasing revenues and reducing the costs incurred by the enterprise.
Computer Based Information System (CBIS) is an information system in which the computer plays a
major role. Such a system consists of the following elements:
Hardware: The term hardware refers to machinery. This category includes the computer itself, which is
often referred to as the central processing unit (CPU), and all of its support equipment’s. Among the
support equipment’s are input and output devices, storage devices and communications devices.
Software: The term software refers to computer programs and the manuals (if any) that support them.
Computer programs are machine-readable instructions that direct the circuitry within the hardware
parts of the Computer Based Information System (CBIS) to function in ways that produce useful
information from data. Programs are generally stored on some input / output medium-often a disk or
tape.
Data: Data are facts that are used by program to produce useful information. Like programs, data are
generally stored in machine-readable from on disk or tape until the computer needs them.
Procedures: Procedures are the policies that govern the operation of a computer system. “Procedures
are to people what software is to hardware” is a common analogy that is used to illustrate the role of
procedures in a CBIS.
People: Every Computer Based Information System (CBIS) needs people if it is to be useful. Often the
most over-looked element of the CBIS is the people: probably the components that most influence the
success or failure of information system.
Management Information System Provides input to be used in the managerial decision process.
Deals with supporting well structured decision situations. Typical
information requirements can be anticipated
Decision Support System Provides information to managers who make judgements about
particular situations. Supports decision makes in situations that
are not well structured.