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I passionately believe in the need for and utility of good theory. As a result,
one familiar statement that dumbfounds me is, “Well, that is all very well in
theory, but it does not work like that in practice or in the real world.” State-
ments of this nature are informed by a number of deeply held, and generally
erroneous, assumptions about the nature and utility of theory. Some of these
false assumptions include the following:
What is the purpose of good theory other than to describe and explain how
things actually work and, in so doing, to help us improve our actions in this
world? Some will contend that theory is largely idealistic (Kaplan, 1964). How-
OD
The outcomes of this chapter were informed and improved on through the generous and support-
ive guidance, editing, and other helpful suggestions offered by a number of people. In particular, my
sincere thanks to Dr. Richard A. Swanson, Dr. Yvonna S. Lincoln, Dr. David A. Erlandson, Dr. Jean
Madsen, students in the fall 2001 and spring 2002 advanced human resource development theory
course at the University of Minnesota, and participants in the 2002 Academy of Human Resource
Development theory-building preconference.
Advances in Developing Human Resources Vol. 4, No. 3 August 2002 221-241
Copyright 2002 Sage Publications
ever, it can just as easily be argued that good theory in applied disciplines is
about as realistic as it comes (Dubin, 1978; Kaplan, 1964; Lewin, 1951;
Lynham, 2000b; Swanson, 1997; Van de Ven, 1989). Think about it: How many
theories do you hold about the world around you and how that world works?
How do these theories inform you of what things work, and do not work, in day-
to-day actions? Every time we encounter a new issue, we first experience it, and
then we try to observe and understand how that issue presents itself and works.
Next, we begin to develop a system of ideas, informed from our experience and
knowledge of the world and the issue, about how to address the issue. Then, we
put those ideas to the test by applying them to the issue. If these ideas work, then
the issue or problem gets satisfactorily addressed. If not, we go back to our own
internal drawing boards and begin the process of problem-solution formulation
and application all over again. In effect, what we are continuously doing is
developing informed knowledge frameworks about how to act on things in our
world, thereby formulating ways in which to understand and address issues and
problems in the world around us (Alvesson & Deetz, 2000). These informed
knowledge and experience frameworks that we apply to our world are simply
personal theories-in-use (Argyris & Schon, 1974, 1996). Think about them as
theories-in-practice. Each of our lives is informed by many theories-in-practice.
They are put into practice or use precisely because they help us to understand,
explain, anticipate, know, and act in the world in better and more informed ways,
and to better ends and outcomes. Theories therefore have a very practical role in
our everyday lives.
Sure, we can hold and develop grandiose and idealistic theories of how
the world might be and work. Argyris and Schon (1996) called these idealis-
tic, speculative conceptions of espoused theories. However, espoused and
unconfirmed theories of the world and phenomena within the world are less
of what we are interested in as applied theorists and cannot be classified as
real theory. In an applied discipline such as human resource development
(HRD), theory is required to be of practical value (Kaplan, 1964; Lynham,
2000b; Mott, 1996; Swanson, 1997, 1999; Van de Ven, 1989). By virtue of
its application nature, good theory is of value precisely because it fulfills
one primary purpose. That purpose is to explain the meaning, nature, and
challenges of a phenomenon, often experienced but unexplained in the
world in which we live, so that we may use that knowledge and understand-
ing to act in more informed and effective ways (Campbell, 1990; Lewin,
1951; Strauss & Corbin, 1990; Van de Ven, 1989; Whetten, 1989).
Theory is described as “a coherent description, explanation and represen-
tation of observed or experienced phenomena” (Gioia & Pitre, 1990, p. 587).
Theory building is the ongoing process of producing, confirming, applying,
and adapting theory (Lynham, 2000b). In a way, to live life successfully we
are all obliged to engage in theory building, that is, in processes by which we
observe, experience, think about, and understand and act in our worlds, and
General Considerations of
Theory-Building Research
Before considering the generic methodological components of theory
building, it might be helpful to highlight and discuss considerations general
to theory-building research. The first is the notion of the multiple purposes
of theory-building research methods. Second is a brief presentation and
description of two commonly used strategies in theory building. And finally,
consideration is given to the requirement of expertise in both knowledge of
and experience with the phenomenon that is the focus of the theory-building
endeavor.
TABLE 1: The Contrasting Features of Empirical-Analytical, Interpretive, and Critical Science Approaches to Theory-Building
Research
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Empirical- • Work • Observational data are • To explain, predict, • Generalizable laws and
analytical • Technical, that is, considered the foundation and control explanations of organi-
about practice affected of knowledge zational and human
through newly developed • Generalizations character- behavior
means to achieve ized by empiricism
established ends
Interpretive • Interaction (language) • Constructed meanings of • To make sense of, • Common meanings and
• Practical, that is, about stakeholders are considered understand, and clarifying interpretations
policy and practice the foundation of knowledge interpret of organizational and
informed through human actions and
interpretations of daily experiences
events and contexts
Critical • Power (reason) • Constructed meanings of • To enlighten and • Underlying, hidden, or
• Emancipatory, that is, stakeholders are considered emancipate through unreflected choices
about policy and practice the foundation of knowledge the process of surfaced to inform
changed through critique • Critique of ideologies believed critique and reasoned human and
and recovering self- to promote needed social identifying potential organizational choice
reflection to unite theory change, which is open and
and practice ongoing
Note: HRD = human resource development.
Lynham / THE GENERAL METHOD 227
discovery and explanation of the nature and meaning of phenomena in the world
in which we live and experience life (Hultgren & Coomer, 1989). Of an interac-
tive inductive-deductive nature, this theory-to-research strategy is well suited to
the applied nature of the behavioral and human sciences (Lynham, 2000b;
Reynolds, 1971).
The significance of these two theory-building strategies lies not in the
need to choose one above the other. Rather, their value to the theorist is in the
insight that they provide regarding the virtuous, systemic nature of the inter-
action among three elements critical to applied theory building, namely, the
development and accumulation of a system of coherent, disciplined, and rig-
orous knowledge and explanation (theory); the conduct of focused and dis-
ciplined scholarly inquiry and discovery (research); and the resulting
informed and improved action that ensues from the application of the out-
comes of the first two elements in practice (practice). The concept of a virtu-
ous cycle (also noted by Egan in Chapter 3) is informed by systems theory
and refers to a positive, reinforcing relationship of interdependence among
the components of the system concerned (Kauffman, 1980; Senge, 1990;
Von Bertalanffy, 1968). This growth cycle of theory-research-practice (see
Figure 1) is fundamental to building rigorous and relevant applied theory
(Dubin, 1978). The expertise required for successful applied theory build-
ing must therefore relate to the virtuous nature of applied theory building
and will be discussed more in the next section of this chapter.
RESEARCH
Focused, disciplined
empirical inquiry THEORY
and discovery The development and
accumulation of a system of
Reinforcing coherent, disciplined and rigorous
knowledge and explanation
PRACTICE
Informed and
improved action
rienced world and is the focus of the theory and the theory-building method
itself (see Figure 2).
Informed by Figures 1 and 2, a useful way of conceptualizing the research
method for applied theory building is as a recursive system of five distinct
phases:
• conceptual development,
• operationalization,
• application,
• confirmation or disconfirmation, and
• continuous refinement and development (of the theory).
… Of the phenomenon
Knowledge ... Expertise Experience …
… Of the theory
building research
method being used
When one starts on the When one starts on the
theory this component is in theory this component is in
the background of the foreground of attention.
attention. It is then moved It is then moved to the
to the foreground of the background of the attention
attention of the researcher- of the researcher-theorist.
theorist.
FIGURE 2: The Recursive Nature of Practical and Theoretical Expertise Inherent in Applied
Theory-Building Research
Theorizing
to
Practice
Continuous
Refinement
and
Development
Confirmation or
Application Disconfirmation
INDUCTIVE INDUCTIVE
Practice
to
Theorizing
Conceptual Development
Operationalization
Confirmation or Disconfirmation
Application
Conclusions
This chapter attempted to present an overview of the general method of
theory-building research in applied disciplines. Specifically, it presented
some considerations general to theory building as well as a framework of
five core phases of the general theory-building research process. The fol-
lowing chapters present specific methods of theory building considered to
be particularly well suited to applied disciplines.
A common myth associated with theory is that theory is all good and well,
but it seldom can be expected to work in the real world. It has been recog-
nized that in an applied field like that of HRD, theory is good precisely
because of its utility in practice. No one underscores the utility of good the-
ory more than Lewin (1945, 1951), who long since coined the notion that
there is nothing quite as practical as good theory. This utility-relevance
requirement of theory in an applied field has been increasingly echoed by
HRD and related scholars of theory building.
Although relevance-utility is seen as a necessary condition of HRD the-
ory, it is also agreed that good applied theory must be extended to include the
conditions of empirical rigor and trustworthiness. It is this dual condition of
what Marsick (1990a) referred to as rigor-relevance that makes theory
building useful in reducing the occurrence of atheoretical practice
(Swanson, 1997) and related nonscientific inquiry (Lynham, 2000b).
Another misconception commonly associated with theory building is not
only that the task of this empirical endeavor is primarily the responsibility of
the HRD academic-researcher but that the origins of theory come essentially
from research. Swanson (1997) allayed this concern, however, and provided
us with clear logic and evidence of the multiple practice-development-
research origins of theory and the corresponding researcher-practitioner
nature of theory builders.
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