DOC29 Proposal.
DOC29 Proposal.
Proposal Form cum Transcript Letter For Private Car Policy - Bundled
Disclaimer : Proposal Form and Policy Schedule have been generated basis details entered by proposer / insured on Online Platform (either on HDFCERGO.com or its affiliated Online
Channels (IRDAI Licensed Intermediaries). For any modification, kindly visit URL https://www.hdfcergo.com/customer-care/customer-support.html and register your service request or write to us
at [email protected]
Customer Name: PANKAJ KUMAR RAY PAN No. :
DHNPR7734D UIN :IRDAN146RPMT0001V01202425
HDFC ERGO General Insurance Company Limited
Frequently Asked Question’s (FAQ’s) - Motor Insurance
WHAT ARE THE MAJOR COVERS UNDER THE POLICY? HOW DO I FILE A CLAIM?
Loss or Damage to the Insured Vehicle caused due to: For Accidental damage to the insured vehicle (Own Damage Claims):
a. Fire, explosion, self ignition or lightning. ◾ Visit the 'Help' section by clicking https://selfhelp.hdfcergo.com
b Burglary, housebreaking or theft ◾ Send us a "Hi" on our WhatsApp number 8169 500 500
c All act of God perils like earthquake, flood, cyclone etc ◾ Call us on our Customer Service No.: 022-62346234/ 0120-
d Accidental external means, terrorism, riot and strike 62346234 Please keep the following details handy while intimating a
Liability to Third Parties: Provides claim:
cover for any legal liability arising out of the use of the vehicle a. Policy number
for b. Registration details/RC copy
a Accidental death / injury to any third party c. Driver's details at the time of accident including driving license number
b Any damage to property owned by third party d. FIR on a case-to-case basis
Personal Accident Cover: The e. Repair estimate
policy provides for a mandatory Personal Accident cover for owner driver and optional
cover for passengers covering accidental death and permanent total disability WHAT IS THE CLAIM PROCESS?
1. If your vehicle can be driven, take it to the nearest dealer / garage.
WHAT ARE THE MAJOR EXCLUSIONS OF THE POLICY? 2. Get a repair estimate, fill up the claim form and attach a copy of the registration
a. General aging, wear & tear, mechanical or electrical breakdown, failure, certificate and driving license of the person driving at the time of the accident.
depreciation, any consequential loss 3. If the garage is within our network, you could avail of cashless claim facility. Pay for
b. Damage by a person driving without a valid license non accident
c. Damage by a person driving under the influence of liquor or drugs related repairs, depreciation and deductible. We would settle the rest.
d. Loss/damage attributable to war, mutiny, nuclear risks 4. If the garage is outside our network, you would have to get the claim reimbursed
e. Damage to tyres and tubes, unless damaged during an accident subsequently.
f. Usage on hire & reward (applicable for all classes except public commercial vehicles) 5. The insured should not initiate any repairs or dismantle the vehicle before the survey is
g. Loss or damage to bonnet side parts, mudguard, bumpers, lamps, tyres, tubes, completed.
headlights, paint work (applicable for all commercial vehicles; unless opted CLAIMS DOCUMENTS -
additionally) For ACCIDENTAL DAMAGE TO INSURED
h. Loss or damage resulting from overturning arising out of operation as a tool VEHICLE
(applicable for mobile cranes, drilling rigs, mobile plants, navvies, shovels, grabs, a. Duly filled and signed claim form & satisfaction voucher
rippers unless opted for additionally) b. Registration Certificate (RC)
i. Loss of or damage to accessories by burglary housebreaking or theft unless the c. Driving license of the person driving at the time of the accident
vehicle is stolen at the same time (applicable to all commercial vehicles & two d. Policy copy , original repair estimate, repair invoice
wheelers) e. Payment receipt for non-cashless claims
f. Original repair invoice for cashless claims
TRANSFER OF INSURANCE (INCASE VEHICLE IS SOLD) g. AML documents for amount more than 1 lac (PAN card, 2 passport size photo, residence
proof)
a. No objection letter from the previous insured h. Form 35 & original NOC from financer incase of total loss where payment is made to
b. Form 29/30, Sale Deed OR transferred RC copy. In case of smart card, RTO insured
transfer fee paid receipt. i. Acopy of police FIR/panchnama is required for TP injury / death / property damage
c. Differential Premium if any (NCB recovery, PAto Owner - Driver etc)
d. NOC from Financier, if applicable. Additional documents required for commercial vehicles:
e. Pre-inspection is must if transfer request date is >14 days from the endorsed RC copy a. Spot survey b. Load challan c. Fitness certificate d. Route permit
date
CLAIMS DOCUMENTS: IN CASE OF LOSS DUE TO THEFT
f. Break-in loading >45 days ( if applicable)
a. Duly filled and signed claim form & discharge voucher ( after loss settlement )
Additional Documents b. Original Registration Certificate (RC)
a. Incase of death of Insured - a. Death Certificate b. Legal heir certificate c. Original policy copy
b. Incase of Employer to Employee transfer - a. Letter from Employer d. Copy of FIR lodged at the nearest police station
e. All original keys & vehicle invoice copy
WHAT CHANGES CAN BE DONE IN MY POLICY ENDORSEMENT f. No trace report confirming that the stolen vehicle is not traceable
g. Original NOC from financer incase of hypothecation / HPA
For Changes related to registration of vehicle or vehicle details like h. Intimation to RTO for theft of vehicle
a. Correction in registration number/ location / address i. Duly signed RTO transfer papers (Form 26, 28,29,30,35)
b. Correction in vehicle make & model/ cubic capacity/ seating capacity/ engine j. RC extract with stolen remark from the concerned RTO after the loss
& chassis number/manufacture year k. AML documents for amount more than 1 lac (PAN card, 2 passport size photo, residence proof)
l. Deed of subrogation cum indemnity on judicial stamp paper
To make above changes, you need following documents: Disclaimer: Where it is brought to the notice of the Company, that vehicle insured which is not a new vehicle but
a. Request letter for the change shown as a new vehicle with a malafide intention, claims for total loss of such vehicle would not be admissible, if
there is a gap of more than 10 days from date of invoice of vehicle and the proposal date.
b. Policy copy
c. Registration Certificate copy /Invoice Copy for change in vehicle details WHAT IS NCB?
d. Cheque for additional premium if applicable NO CLAIM BONUS (NCB):
NCB is provided for every claim free year basis the slab as provided by Tariff.
For addition of electrical and non electrical accessories, CNG & LPG Kit: How can I get No Claim Bonus Reserving Letter? NCB
a. Request letter for the change Reserving letter can be provided only on Sale of vehicle evidenced by transferred RC copy
b. Policy copy OR Sale Deed and Form 29 & 30. The OD section of the policy needs to be transferred to
c. Invoice copy (mandatory where value of accessory exceeds ₹ 20,000/-) the new owner or cancelled.
d. Endorsed Registration Certificate Copy (For CNG/LPG kit)
e. Cheque for additional premium HOW DO I RENEW MY POLICY?
You can renew your policy via any of the below options:
E-mail or Call us for additional premium details & send relevant documents copy to our a. RENEW ONLINE: Visit "Instant Renewal" section on our website
customer service office www.hdfcergo.com to renew instantly
b. Call on 022 - 62346234 / 0120 - 62346234 and renew instantly
For Change of financier details (Hypothecation/Lease/Hire-Purchase) c. Courier the Cheque / Demand Draft in favor of "HDFC ERGO General Insurance
a. Request letter for the change Company Ltd' to our Customer service office
b. Policy copy d. Email to [email protected]
c. Endorsed Registration Certificate copy
d. NOC from financier OR form 35 duly signed and stamped by financier HOW TO CONTACT US?
Customer Service No :022 - 6234 6234 / 0120 - 6234
6234 E-Mail :[email protected]
For any endorsments on your policy you can simply place your request on HELP Section Write to us at :HDFC ERGO General Insurance Company Limited
of our (Customer service office) D-301, 3rd Floor, Eastern Business District (Magnet Mall), LBS
website www.hdfcergo.com Marg, Bhandup (West). Mumbai - 400078. Maharashtra.
Convenience at your fingertips
On the HELP section of our website, you can:
APR2023
Get Policy Make Track Update
Ver.
₹ 80D
Copy/ Tax Changes on Claim Contact
Certificate Policy Status Details
This document is a summary of the benefits offered. The information mentioned above is illustrative and not exhaustive. Information must be read in conjunction with the policy wordings.
In case of any conflict between this document and the policy wordings, the terms and conditions mentioned in the policy wordings shall prevail.