Organization and Management-First Quarter Questionnaire
Organization and Management-First Quarter Questionnaire
Directions: Read and understand. Write the letter of the correct answer on your answer sheet.
1. It is the process of coordinating and overseeing the work performance of individuals working together
in organizations.
A. Leading B. Effectiveness C. Management D. Organizing
3. An action or effort performed to satisfy a need or to fulfill a demand, in business this is a requirement
for all customers as they need to have “what they want when they need it.”
A. Cost B. Service C. Customer Service D. Quality
4. Identifying and selecting appropriate goals and courses of action; one of the four principal tasks of
management.
A. Planning B. Coordinating C. Effectiveness D. Management
5. Unwritten, informal codes of conduct that prescribe how people should act in particular situations
and are considered important by most members of a group or organization.
A. Norms B. Beliefs C. Interpersonal Skills D. Values
9. The ability to understand and manage one’s own moods and emotions and the moods and emotions
of other people.
A. Emotional Capacity C. Emotional Intelligence
10. A measure of how efficiently and effectively a manager uses resources to satisfy customers and
achieve organizational goals.
A. Organizational Performance C. Effectiveness
11. A manager who establishes organizational goals, decides how departments should interact, and
monitors the performance of middle managers.
A. Middle Manager B. Top Manager C. Supervisor D. CEO
13. A cluster of decisions about what goals to pursue, what actions to take, and how to use resources to
achieve goals.
A. Efficiency B. Strategy C. Management D. Organizational Chart
14. Is changing or creating more effective processes, products and ideas that can increase the business
likelihood and succeeding.
A. Creating B. Building C. Innovation D. Making
16. A measure of the appropriateness of the goals an organization is pursuing and of the degree to
which the organization achieves those goals.
A. Deficiency B. Effectiveness C. Goals D. Vision
17. Involves evaluating and, if necessary, correcting the performance of the individuals or work group or
teams to ensure that they are all working toward the previously set goals and plans of the organization.
A. Planning B. Staffing C. Controlling D. Leading
18. The tendency to experience positive emotions and moods and to feel good about oneself and the
rest of the world.
A. Introversion B. Immersion C. Ability D. Extroversion
20. Structuring working relationships in a way that allows organizational members to work together to
achieve organizational goals; one of the four principal tasks of management.
A. Organizing B. Planning C. Staffing D. Financing
21. Is one that involves a leader who is essentially the head of an organization.
22. It involves teaching and supervising follower and is highly operational in settings where
results/performance require improvement.
A. Team Leadership C. Visionary Leadership
23. Differences among people in age, gender, race, ethnicity, religion, sexual orientation, socioeconomic
background, and capabilities / disabilities.
A. Dilemma B. Diversity C. Differences D. Conscientiousness
24. The specific set of departmental skills, knowledge, and experience that allows one organization to
outperform another.
A. Competitiveness B. Completeness C. Core Competency D. Diversity
25. It is a harmonious integrated action of the various parts and processes of an organization.
A. Coordination B. Planning C. Teamwork D. Controlling
26. A measure of how well or how productively resources are used to achieve a goal.
A. Efficiency B. Effectiveness C. Evaluating D. Planning
27. Structuring working relationships in a way that allows organizational members to work together to
achieve organizational goals; one of the four principal tasks of management.
A. Organizing B. Planning C. Directing D. Leading
28. Which of these are not one of the four management functions?
A. Planning B. Leading C. Organizing D. Decision making
31. It is a tool that puts key processes in symbolic patterns that are easy to understand.
A. GANTT Charts B. Fish Bone C. Flow Chart D. Pie Graph
32. Is a planning tool used to diagram activities in sequence from start to- finish.
A. Activity Network Diagram C. Networking
33. A formal system of task and reporting relationships that coordinates and motivates organizational
members so that they work together to achieve organizational goals.
A. Man Activity B. Selling C. Strategy D. Organizational Structure
34. The inner-guiding moral principles, values, and beliefs that people use to analyze or interpret a
situation and then decide what is the "right" or appropriate way to behave.
A. Morale B. Values C. Ethics D. Beliefs
35. It is how countries are coming together as one big global economy making international trade easier.
A. Trade and Swap B. Globalize C. Globalization D. Merging
36. A manager who supervises first-line managers and is responsible for finding the best way to use
resources to achieve organizational goals.
A. Leadership C. Laissez-faire Leadership
37. Collection of people who work together to coordinate their actions to achieve goals or desired future
outcomes.
A. Planning C. Marketing
38. When you are applying for a job, what is the first thing you have to submit to the establishment you
are applying for?
A. Application Form B. Curriculum Vitae C. ID D. Birth Certificate
39. The collection of feelings and beliefs that managers have about their organization as a whole.
A. Organizational Commitment B. Dedication C. Managerial Commitment D. Experiences
40. The shared set of beliefs, expectations, values, norms, and work routines that influence the ways in
which individuals, groups, and teams interact with one another and cooperate to achieve organizational
goals.
A. Organizational Performance C. Organizational Culture
41. It is a management philosophy that focuses on the satisfaction of customers, their needs and
expectations.
A. Total Quality Management C. Changing Options
42. The people and groups that supply a company with its productive resources and so have a claim on
and stake in the company.
A. Business Owner B. Entrepreneur C. Stakeholders D. Business Partner
43. Quality influences your company’s reputation. Poor quality or product failure can create negative
publicity and damage your reputation.
A. Customer Expectation B. Wants and Needs C. Desire D. Reputation
45. Refers to what it is to be done, how it is to be done, who will do it and when it is to be done.
A. Directing B. Staffing C. Controlling D. Planning
46. The various skill that managers must possess, such as conceptual human and technical skills.
A. Managerial Roles B. Manager C. Manager Character D. Managerial Skill
48. In manufacturing, a measure of excellence or a state of being free from defects, deficiency and
standard variations.
A. Defect B. Torn C. Quality D. Speed
49. The art of motivating a group of people to act towards achieving a common goal.
A. Transactional Leadership C. Leadership