CHRA REVIEWER ( PROPROFS)

1. Support function that designs and Explanation

implements company policies for Employee concerns are not
managing employees: considered environmental influences
A. Work Design because they are internal factors that
B. HR manager are specific to the organization or its
C. HR department employees. Environmental
D. Organizational culture influences typically refer to external
Correct Answer factors that impact the organization's
C. HR department operations, such as technology,
globalization, labor force trends, and
Explanation ethics and social responsibilities.
The HR department is responsible While employee concerns can
for designing and implementing indirectly influence the
company policies for managing organization's environment, they are
employees. They are in charge of not considered environmental
various HR functions such as influences themselves.
recruitment, training and
development, performance
management, employee relations, 3. A set of underlying values and beliefs
and compensation and benefits. This employees share that is unwritten yet
department ensures that the understood is............
organization follows legal and
ethical practices in its employment Correct Answer
policies and procedures. They also Organizational culture
play a crucial role in maintaining a
positive organizational culture by Explanation
promoting employee engagement, Organizational culture refers to a set of
diversity and inclusion, and shared values and beliefs that are not
employee well-being. explicitly stated but are understood by
the employees within a company. It
encompasses the norms, behaviors, and
2. Which of the following are not attitudes that shape the overall work
environmental influences? environment and guide employee
A. Technology behavior. This unwritten yet understood
B. Globalization culture plays a crucial role in shaping
C. Labor force trends the company's identity, influencing
D. Employee concerns decision-making processes, and
E. Ethics and Social Responsibilities determining the level of employee
engagement and satisfaction. It is often
Correct Answer reflected in the company's mission,
D. Employee concerns
 vision, and core values, as well as in the A. Procedural justice
way employees interact with each other B. Interaction Justice
and with external stakeholders. C. Work/life balance
D. Distributive justice
4. A plan for achieving a competitive Correct Answer
advantage that influences how D. Distributive justice
employees add value, impacts types of
Explanation
jobs employees perform, and affects
Distributive justice deals with
attitudes and behaviors employees
fairness in what individuals receive
display is?
for their efforts, compensation for
A. Employee concerns
B. Company characteristics time and effort put into jobs, and
C. Organizational culture how employees feel they are treated
D. Strategy by their managers. It focuses on the
E. Organizational demands distribution of resources, rewards,
and benefits among individuals in a
Correct Answer fair and equitable manner. This
D. Strategy concept ensures that individuals are
treated fairly in terms of their
Explanation
contributions and that there is a sense
The correct answer is strategy.
of fairness in the outcomes they
Strategy refers to a plan or approach
receive.
designed to achieve a competitive
advantage. It influences how
employees add value by determining
6. Which justice is achieved when the
the goals and objectives they should
determination that the process used to
focus on. It also impacts the types of
make decisions, rewards, and
jobs employees perform by aligning
resolution of disputes is viewed as
tasks and responsibilities with the
fair?
overall strategic direction.
A. Distributive justice
Additionally, strategy affects
B. Interaction Justice
attitudes and behaviors employees
C. Procedural justice
display by shaping the organizational
D. None of the above
culture and setting expectations for
performance and behavior.
Correct Answer
C. Procedural justice
5. Which justice deals with fairness in
Explanation
what individuals receive for their
Procedural justice refers to the
efforts, compensation for time and
fairness of the process used to make
effort put into jobs, and how
decisions, rewards, and resolve
employees feel they are treated by
disputes. It emphasizes the
their managers?
importance of following fair and
 consistent procedures, ensuring that coordination and control at the global
individuals are treated fairly and level.
have a voice in the decision-making
process. This form of justice focuses
on the fairness of the procedures 8. Treating people differently because of
rather than the outcome itself. characteristics that have nothing to
Therefore, when the determination do with their ability to perform.
that the process used is viewed as A. Prejudice
fair, it aligns with the concept of B. Discrimination
procedural justice. C. Racist
D. None of the above

7. Which international strategy involves

Correct Answer
establishing autonomous business
B. Discrimination
units in multiple countries? There's
local responsiveness to try to meet the Explanation
unique local needs of their country. Discrimination refers to the act of
A. Domestic strategy treating people differently based on
B. International strategy characteristics that are unrelated to
C. Global Strategy their ability to perform. This can
D. Multinational strategy include factors such as race, gender,
E. Transnational strategy age, religion, or disability.
Discrimination is a form of unfair
treatment that goes against the
Correct Answer
principles of equality and fairness. It
D. Multinational strategy
can occur in various settings, such as
Explanation the workplace, education, housing, or
A multinational strategy involves public services. By choosing the
establishing autonomous business answer "Discrimination," it indicates
units in multiple countries. This that the act of treating people
strategy allows companies to have a differently based on irrelevant
local presence and adapt their characteristics is the most
products or services to meet the appropriate term to describe the
unique needs of each country. By given scenario.
decentralizing decision-making and
giving autonomy to each business
9. In the Efficiency approach, this
unit, companies can better respond to
removed decision-making authority from
local market conditions, cultural
employees and placed it with a
differences, and regulatory
supervisor.
requirements. This strategy enables
companies to take advantage of local A. Job Simplification
knowledge and resources while still B. Job Specialization
maintaining some level of C. Growth need strength
 D. Time and motion studies and selection, performance
E. None management, training and
development, compensation and
benefits, employee relations, and
Correct Answer
many others. By implementing
A. Job Simplification
effective HR practices, companies
Explanation can ensure that their employees are
Job simplification is a method that engaged, motivated, and productive,
aims to streamline and simplify job leading to overall organizational
tasks by breaking them down into success.
smaller, more manageable
components. By removing decision-
making authority from employees 11. Ensuring Employees have the
and placing it with a supervisor, the necessary knowledge, skills, abilities, and
efficiency approach seeks to other talents to achieve work objectives
eliminate unnecessary complexities falls under which of the following
and standardize work processes. This categories?
allows for greater control and
A. Work design and Workforce planning
coordination, leading to increased
B. Managing Employee Competencies
productivity and efficiency in the
C. Managing Employee Attitudes and
organization.
Behaviors
D. Compensation and incentives
10. Tools a company uses to manage
employees are Correct Answer
B. Managing Employee
A. HR activities
Competencies
B. HR practices
C. HR challenges Explanation
D. HR department Managing Employee Competencies
involves ensuring that employees
have the necessary knowledge, skills,
Correct Answer
abilities, and other talents to achieve
B. HR practices
work objectives. This includes
Explanation providing training and development
The tools that a company uses to opportunities, assessing employee
manage employees are referred to as performance, and identifying any
HR practices. HR practices gaps in skills or knowledge that need
encompass a wide range of activities to be addressed. By managing
and strategies that are implemented employee competencies effectively,
by the HR department to effectively organizations can ensure that their
manage and develop the workforce. employees are equipped to perform
These practices include recruitment their jobs effectively and contribute
 to the overall success of the Explanation
organization. Labor force trends are not part of
organizational demands because they
refer to the changes and patterns in
12. Which of the following is not one of the composition of the workforce,
the benefits, health, and wellness required such as demographics, skills, and
by law? employment patterns. While labor
force trends can impact an
A. Social Security organization's workforce planning
B. Family and Medical leave and talent management strategies,
C. Health care they are external factors that
D. Workers Compensation organizations need to adapt to, rather
E. Compliance with OSHA than internal demands that
organizations can control or
Correct Answer influence. Organizational demands
C. Health care typically refer to internal factors and
requirements that organizations need
Explanation to address and manage, such as
Health care is not one of the benefits, strategy, organizational culture,
health, and wellness required by law. employee concerns, and company
While health care is an important characteristics.
aspect of overall health and wellness,
it is not a legally mandated benefit. 14. Which international strategy involves
Social Security, Family and Medical serving markets within a particular
leave, Workers Compensation, and country?
Compliance with OSHA are all
A. International strategy
examples of benefits and protections
B. Domestic Strategy
that are required by law to ensure the
C. Global Strategy
health, safety, and well-being of
D. Multinational strategy
employees.
E. Transnational strategy

13. Which of the following is NOT part of Correct Answer

Organizational demands? B. Domestic Strategy

A. Strategy Explanation
B. Labor force trends A domestic strategy involves serving
C. Organizational Culture markets within a particular country.
D. Employee concerns This means that a company focuses
E. Company Characteristics on catering to the needs and
preferences of customers in a
Correct Answer specific country, without expanding
B. Labor force trends its operations or targeting
international markets. This strategy
 is often used by companies that have business units yet tailoring products to
a strong presence and market share meet local country needs?
in their home country and do not
A. Domestic Strategy
have plans to expand globally. By
B. Transnational strategy
focusing on the domestic market,
C. Multinational strategy
companies can tailor their products
D. Global Strategy
and services to meet the specific
E. International strategy
demands of local customers,
resulting in higher customer
satisfaction and market penetration. Correct Answer
B. Transnational strategy
Explanation
15. Which international strategy involves Combines a global and multinational
not aligning with a particular country but strategy. International strategy is
across countries to gain efficiencies? They expanding to markets in multiple
don't target the unique tastes and countries
preferences of individual countries.
A. Transnational strategy
B. Multinational strategy 17. The Efficiency Approach focused on
C. Global Strategy breaking jobs down into core elements.
D. International strategy
A. Job Simplification
E. Domestic Strategy
B. Job Specialization
C. Growth need strength
Correct Answer D. Time and motion studies
C. Global Strategy
Explanation Correct Answer
The correct answer is Global B. Job Specialization
Strategy. A global strategy involves
Explanation
not aligning with a particular country
The Efficiency Approach is a
but across countries to gain
management concept that aims to
efficiencies. It focuses on
increase productivity and efficiency in
standardizing products and processes
the workplace. One way to achieve this
to achieve economies of scale and
is through job specialization, which
cost savings. This strategy does not
involves breaking down jobs into
target the unique tastes and
specific tasks or core elements. By
preferences of individual countries,
assigning employees to specialize in
but instead aims to create a global
specific tasks, organizations can
brand and appeal to a broad customer
streamline processes, reduce training
base.
time, and increase overall efficiency. Job
16. Which international strategy involves specialization allows employees to
shared vision and coordination across develop expertise in their specific area,
 leading to higher productivity and better D. None
quality output. This approach is
commonly used in manufacturing
Correct Answer
industries, where tasks are divided
B. Job element
among workers to maximize efficiency.
Explanation
18. In job analysis techniques, which
The correct answer is "Job element"
approach uses a single instrument
because this technique involves analyzing
(questionnaire or O*Net) to collect data,
the specific competencies or skills that
which uses Functional Job Analysis, and
employees possess, rather than focusing
which uses Position Analysis
on the tasks that they need to perform.
questionnaires?
This approach helps in identifying the
A. Standardized Approach knowledge, abilities, and behaviors
B. Customized Approach required for successful job performance. It
is different from other techniques like task
inventory or critical incidents, which
Correct Answer focus on tasks or specific incidents
A. Standardized Approach respectively.

Explanation 20. In job analysis techniques, this

The standardized approach in job analysis customized approach focuses on collecting
techniques involves using a single info to identify tasks needed to be
instrument, such as a questionnaire or performed on a job.
A. Task inventory
O*Net, to collect data. This approach
B. Job element
ensures consistency and comparability in
C. Critical incidents
the data collected across different job
D. None
positions and organizations. It allows for
easier analysis and comparison of job
requirements, tasks, and competencies. In Correct Answer
contrast, the customized approach A. Task inventory
involves tailoring the job analysis process
to meet the specific needs and Explanation
requirements of a particular job or Task inventory is the correct answer
organization. The standardized approach because it is a job analysis technique that
is more commonly used and provides a involves collecting information to identify
standardized framework for job analysis. the tasks that need to be performed in a job.
19. In job analysis techniques, this This approach focuses on creating a
customized approach focuses on comprehensive list of tasks, which can then
analyzing employee competencies rather be used to develop job descriptions,
than on tasks to be performed. performance standards, and training
programs. By identifying the specific tasks
A. Task inventory required for a job, organizations can ensure
B. Job element that they have a clear understanding of the
C. Critical incidents
job requirements and can effectively recruit, select, and train employees.

CHRA REVIEWER ( PROPROFS)

1. Support function that designs and B. Interaction Justice
implements company policies for C. Work/life balance
managing employees: D. Distributive justice
A. Work Design
B. HR manager
C. HR department 6. Which justice is achieved when the
D. Organizational culture determination that the process used to
make decisions, rewards, and
resolution of disputes is viewed as
2. Which of the following are not
fair?
environmental influences?
A. Technology A. Distributive justice
B. Globalization B. Interaction Justice
C. Labor force trends C. Procedural justice
D. Employee concerns D. None of the above
E. Ethics and Social Responsibilities
7. Which international strategy involves
establishing autonomous business
3. A set of underlying values and beliefs units in multiple countries? There's
employees share that is unwritten yet local responsiveness to try to meet the
understood is............ unique local needs of their country.
A. Domestic strategy
4. A plan for achieving a competitive B. International strategy
advantage that influences how C. Global Strategy
employees add value, impacts types of D. Multinational strategy
jobs employees perform, and affects E. Transnational strategy
attitudes and behaviors employees
display is?
8. Treating people differently because of
A. Employee concerns
characteristics that have nothing to
B. Company characteristics
do with their ability to perform.
C. Organizational culture
A. Prejudice
D. Strategy
B. Discrimination
E. Organizational demands
C. Racist
D. None of the above
5. Which justice deals with fairness in
what individuals receive for their 9. In the Efficiency approach, this
efforts, compensation for time and removed decision-making authority from
effort put into jobs, and how employees and placed it with a
employees feel they are treated by supervisor.
their managers? A. Job Simplification
A. Procedural justice B. Job Specialization
 C. Growth need strength D. Multinational strategy
D. Time and motion studies E. Transnational strategy
E. None
15. Which international strategy involves
10. Tools a company uses to manage not aligning with a particular country but
employees are
across countries to gain efficiencies? They
A. HR activities
don't target the unique tastes and
B. HR practices
preferences of individual countries.
C. HR challenges
D. HR department A. Transnational strategy
11. Ensuring Employees have the B. Multinational strategy
necessary knowledge, skills, abilities, and C. Global Strategy
other talents to achieve work objectives D. International strategy
falls under which of the following E. Domestic Strategy
categories?
16. Which international strategy involves
A. Work design and Workforce planning shared vision and coordination across
B. Managing Employee Competencies business units yet tailoring products to meet
C. Managing Employee Attitudes and local country needs?
Behaviors
A. Domestic Strategy
D. Compensation and incentives B. Transnational strategy
C. Multinational strategy
12. Which of the following is not one of D. Global Strategy
the benefits, health, and wellness required E. International strategy
by law?
A. Social Security 17. The Efficiency Approach focused on
B. Family and Medical leave breaking jobs down into core elements.
C. Health care
A. Job Simplification
D. Workers Compensation
B. Job Specialization
E. Compliance with OSHA
C. Growth need strength
D. Time and motion studies
13. Which of the following is NOT part of
Organizational demands? 18. In job analysis techniques, which
A. Strategy approach uses a single instrument
B. Labor force trends (questionnaire or O*Net) to collect data,
C. Organizational Culture which uses Functional Job Analysis, and
which uses Position Analysis questionnaires?
D. Employee concerns
E. Company Characteristics A. Standardized Approach
B. Customized Approach
14. Which international strategy involves
serving markets within a particular 19. In job analysis techniques, this customized
country? approach focuses on analyzing employee
A. International strategy competencies rather than on tasks to be
B. Domestic Strategy performed.
C. Global Strategy A. Task inventory
B. Job element
C. Critical incidents A. Task inventory
D. None B. Job element
C. Critical incidents
20. In job analysis techniques, this customized D. Nones
approach focuses on collecting info to identify
tasks needed to be performed on a job.