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Forecasts of AI and Future Jobs in 2030:
Muddling Through Likely, with Two Alternative
Scenarios
William Halal
George Washington University
USA
Jonathan Kolber
A Celebration Society
USA
Owen Davies
TechCast Global
USA
Takeaways
• Advance of AI likely to accelerate automation and displace routine work.
• Experts estimate the world is likely to muddle through the threat of massive unemployment.
• Variation in results also suggest alternative scenarios of “growth” and “crisis.”
Introduction
After decades of failed promises, artificial intelligence (AI) is now taking off. Yesterday’s doubters have
been silenced, and the only current debate is about how deep and how fast intelligent machines will automate
jobs, and whether the same technological forces will generate enough new work.
Several forecasts suggest AI is likely to eliminate almost half of present jobs by 2025, resulting in massive
unemployment (Rutkin, 2013). Ray Kurzweil, now at Google, extrapolates the growth of computer power to
estimate that a US$1000 PC will match the human brain about 2020, and powerful AI systems will soon follow
(Frey, 2016). Ben Goertzel, leader of the OpenCog project said “I am confident that we will have human-level
AI by 2025. Maybe sooner” (Olson, 2013, p.1).
Advanced AI systems are being introduced even now. IBM’s Watson Division is partnering with hundreds
of companies to automate entire fields of work. The partnership with Cleveland Clinic is developing a medical
diagnosis system that promises accuracy surpassing all but the best doctors. Another partnership promises to
automate legal work. Google’s Deep Mind is a “deep learning” system that needs no training as it learns by
itself. It recently beat a human master at Go much faster than anticipated by AI researchers, and it taught itself
to recognize speech.
This study addresses the looming issue of unemployment by forecasting the future distribution
of jobs in categories across the occupational spectrum. We first summarize background data from
the literature and present two alternative perspectives for consideration. Then results of a TechCast
survey of experts concludes that a “Muddling Through” period of turmoil but relatively few net job
losses is most likely. We also present two alternative scenarios.
and problem-solving professional work, skilled labor (plumbers, builders, electricians, auto
mechanics), customer-service relations, etc (Weisenthal, 2013).
• New Industries The tech revolution is creating a flood of new products, services, and
industries that are taking off—e-commerce, alternative energy, green economy, Internet of
Things, hi-tech homes, climate control, intelligent cars, etc. The field of energy, climate
change, and environment alone is likely to create a US$10- to US$20-trillion global
industry. TechCast estimates market saturation for about 50 technologies at an average of
about US$1 trillion each, for a total of about US$50 trillion in new economic growth over
the next few decades. That’s as big as the present global economy. All of these industries
may create lots of new jobs (TechCastGlobal.com).
A Growth Perspective
New Jobs in a Higher-Order Frontier of Growth
William Halal, George Washington University and TechCast Global
Fears of mass unemployment by automation have been a constant throughout industrialization,
but they are seldom realized. The evidence shows that automation reduces costs and frees up labor,
which allows further economic growth and new jobs in areas of demand that were unexpected.
Today’s fears that AI will eliminate masses of jobs does not recognize how this dynamic will play
out in the new economy that is emerging. They are somewhat reminiscent of the Y2K crisis that
never materialized.
The key is to recognize that AI can automate knowledge work, but there exists a huge
unexplored economic domain beyond knowledge—creativity, entrepreneurship, vision,
collaboration, diplomacy, marketing, supervision, and other higher-order functions that are uniquely
human. See the figure, “Structure of Consciousness (Bessen, 2016) Advanced AI may be able to
solve tough problems, but it cannot provide vision, purpose, imagination, values, wisdom, and other
capabilities that are essential for sound leadership and tough choices.
Structure of Consciousness
Based on Literature Review
Spirit
Vision
Peak Exp’s.
Subjectivity
(Qualia)
Parapsychology
Imagination ?
Beliefs, Values, Culture
Mind
Purpose
Will, Choice
Brain
Emotion
Memory
Body Awareness
Perception
Levels Functions AI
Figure 1. Structure of Consciousness
Yes, we can expect good virtual assistants to take over routine service tasks, but people will
always want a real person to provide human contact. Staff is growing rapidly in universities,
hospitals, research institutes, and other advanced settings for these reasons. The service and
knowledge work sector could grow dramatically to 50−60 percent by 2030.
AI will mature in time, like all technologies, while society’s demands are likely to escalate. The
crises of IT system failures that damaged the US government, Sony and many other organizations
could become move severe. IT systems even now frustrate people, and having advanced machines
everywhere will pose far greater problems as the limits of AI press in. I can imagine a common
experience of yelling at some “dumb machine.”
The problem is that we have a hard time knowing what lies ahead in this new frontier. Who
would have thought a few decades ago that most people today would do their work by staring
into PC monitors, laptops, and mobile devices? There is no fixed amount of human endeavor, and 87
Journal of Futures Studies
work of different kinds will always appear to fill new economic demands. See the bullets in the
Occupational Analysis above for examples of high-order work that will done in a wave of new
industries.
People on the lower end of the normal IQ distribution may not be well-suited for this transition.
But they could do well among the 20 percent of the labor force that serve useful roles in the complex
manual jobs that are hard to automate. Effective employers will use knowledge-on-demand, online
tutors, and other technologies to help those needing information. In principle, anyone can have
special talents, and some low-IQ employees could prove adept at service and creative work. With
help from the new breed of employers who treat people as resources to be nurtured, “marginal
people” of all types can be absorbed throughout the work force.
The value of machine intelligence pales in comparison to the utter complexity of human
challenges looming head. A major frontier lies in addressing the massive global crises forming what
TechCast has called a Global MegaCrisis—climate, energy, water, terrorism, financial instability,
etc. These historic changes may be assisted by AI, but they will challenge humans to adapt for
decades.
As always, this coming transformation is an opportunity in disguise as humanity is forced to
create new institutions, learn to collaborate, and generally grow to an advanced state of global
maturity. This will be a difficult transition, with global unemployment rising beyond 10 percent,
possibly for years. The prevailing “profit-centered model” of business may have to be broadened to
include all stakeholders in collaborative partnerships that work better for all. Some nations will do
better than others, depending on how well they address this challenge.
In the end, however, rather than diminishing people, the net effect of AI may be to enhance the
value of these higher-order talents that are a unique gift to humanity.
A Crisis Perspective
Employment Will Plummet as Human Jobs Are Automated
Jonathan Kolber, author of A Celebration Society and TechCast Global Expert, and Owen Davies,
TechCast Global Editor
Recent studies by Bank of America and the University of Oxford warn that in the next decade
or so, 35%+ percent of occupations could be automated out of existence (Stewart, 2015). Nomura
Research estimates that 49 percent of jobs in Japan could be lost (Lewontin, 2015). These findings
rely only on technology now available or clearly on its way. No Singularity is required to cause such
massive job losses.
According to one estimate, half of major companies already are experimenting with AI. We
believe this latest wave of automation strikes so deeply at human abilities that it will bring no
compensating burst of job creation. The net effect is likely to be at least a 20-percent reduction in
employment. Losses could be much greater.
Routine occupations are going away quickly. For example, China’s Foxconn has a factory
that recently automated 90% of its jobs—and 2/3 of the remaining jobs are also being eyed for
automation (Forrest, 2015). When autonomous vehicles are certified for travel, driving jobs
will disappear. In the USA alone, there are about 3 million people who drive trucks for a living.
This does not count taxi, limo and Uber drivers, nor does it other countries (American Trucking
Associations). In Japan, companies are developing robots to replace RNs and home health workers
(Stanford University, 2016). Guided by AI, there is little robots won’t soon be able to do.
More ominously, automation is taking jobs that once required human versatility. Software
manages huge investment portfolios. IBM’s Watson diagnoses illness as well as professional
88 diagnosticians, and is capable of performing the research that employs 20 percent of lawyers’
Forecasts of AI and Future Jobs in 2030: Muddling Through Likely
billable hours (IBM, 2016). Narrative Science’s computers write business and sports stories for 30
major news outlets (Hudson, 2012). AIs have found new mathematical proofs (Wolchover, 2013)
and even made at least one important scientific discovery that human researchers had missed (Lobo,
2015). None of these activities qualifies as routine. Some require abilities that, in a human being,
would be considered creativity.
AI becomes more capable by the day. Software recently has learned complex games simply
by reading the rules, and the latest AI programs mimic human reasoning to beat flesh-and-blood
competitors at chess and go. Microsoft has released new software that recognizes human emotions
(Demmitt, 2015) and Amelia responds to emotional cues in speech; Fortune 1000 companies use
these tools to deliver better customer service (IPsoft, 2014). AI may not experience emotion, but it
deals with emotions well enough to replace human workers in many functions.
We agree; there is a fundamental difference between human intelligence and the AI we know
today. Yet, what matters are the results, not the means by which they are achieved. Devastating the
job market does not require “general” AI that can replace every human function. It is enough that
“narrow” AI can replace specific functions within limited domains of expertise.
Watson is carefully marketed as an “assistant.” The surest way for employers to increase profits
is by cutting costs. This reality means that Watson will assist only those humans who remain after it
has replaced the rest.
Optimists frequently cite Google as a hive of high-tech creativity and a promising example of
things to come. Companies like Google, and even high-tech manufacturers like Tesla, need nowhere
near as many human workers as old-line companies like GM to generate comparable revenues
(Colvin, 2015). They cannot be counted on to replace the millions of jobs now at risk—certainly
not in the few years available before unemployment increases exponentially. Also, most “creative”
professions, such as those at Google, require advanced mathematical and technical skills. Few of us
have what it takes to prosper in such fields.
Some new jobs may appear, but they will not last for long. Machines have begun to learn by
observation, by trial and error, and even from other machines—as we do, but much faster. They
are likely to master most new occupations before we humans ever have the chance. We face a time
when humans will hop from one career to the next, struggling to stay ahead of automation. Saddled
by debt and discouraged by a broken social contract, many may succumb to despair unless we find
an alternative to endless retraining.
There is, of course, an alternative. The United States can develop the kind of social safety
programs common in Europe, and especially the Nordic countries, so displaced workers have an
alternative to permanent immiseration. Unfortunately, paying for such programs will require legal
and regulatory changes. Business law will need to recognize that companies must further social
goals beyond simply maximizing shareholder profits, and tax laws will require a comprehensive
overhaul to capture funds now lost to loopholes and the “offshoring” of corporate profits. We doubt
that such reforms can gain the support needed to enact them in the face of politically influential
opposition (Kolber, 2016).
We are not entirely pessimistic about careers and employment. The best of us will still work in
2030 as inventors, researchers, artists, and in whatever new occupations do emerge. Exceptional
work will be rewarded in the professions. However, truly creative people within any field are always
an elite. Most merely follow their lead, and machines soon will do most non-elite work better than
people.
Superstars will do fine in any system, and their creativity and leadership will be essential to
any vibrant society. Yet, they are largely beside our current point. It is the inessential majority that
concerns us. The rise of intelligent machines will undermine a basic tenet of modern life, that steady
jobs give most people their living. In the years ahead, we will need a new economic and social
system to replace the one we are about to lose. For so long as capitalism exists, investors will still 89
Journal of Futures Studies
need a fair return on their capital; everyone else will need a viable income and a satisfying life when
their labor is no longer needed. Devising a system that can provide both is one of the most urgent
tasks for the years ahead.
Although the “Muddling Through” scenario is more likely, the standard deviations show wide
variation in the data. Some respondents at both extremes do not agree with the most likely estimate
represented in the mean figures, and this is captured in the two alternative scenarios. Overall, the
collective responses from TechCast’s thought leaders suggest a few major conclusions that stand out
with some clarity:
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Journal of Futures Studies
However, there is great uncertainty involved. Here’s how some experts expressed their doubt:
“I don’t really think any policy will reduce unemployment. The goal is to make it endur-
able by finding other ways to occupy ourselves that we will feel are meaningful.”
“This issue requires a serious discussion about income inequality and wealth re-distri-
bution, and the political will that is necessary to effectuate the goals of providing a mini-
mum decent standard of living.”
and AI is rapidly encroaching into these domains as well. By 2030, AI should be capable of feats
that would now seem fantastic. We may not see 40 percent job losses by 2025, but the threat of such
extreme disruption demands preparation for this contingency.
Final Thoughts
This is a preliminary study with a modest sample, so these results are tentative and require
confirmation from follow-up studies. The original study and survey data can be accessed at the
TechCast Global website (TechCastGlobal.com). But the data show stable trends, and the expert
consensus is that a Muddling Through Scenario is most likely to emerge by 2030 in OECD Nations.
The TechCast Global Experts collectively think it is likely that humanity will find its way safely
through the coming AI/robotics crisis. The world is moving toward an almost fully automated stage
of development that should be well underway by 2030. The consensus view among our experts
appears to be that widespread adoption of a GMI, along with an expected proliferation of new
creative jobs, will keep unemployment at tolerable levels. This conclusion may seem contrary to
many who are convinced a disaster looms ahead, but we respectfully suggest this study may provide
the outline of a solution.
Whether we agree or disagree with this expert consensus, we should all hope that they prove to
be right. Accelerating automation, and the resulting technological unemployment, has the potential
to be socially disruptive on a huge scale. Muddling through would be a prudent way for humanity to
proceed through the exponentially changing decades ahead.
Correspondence
William Halal
George Washington University
Bangkok University
TechCast Global
USA
Email: [email protected]
Jonathan Kolber
TechCast Global
A Celebration Society
USA
Email: [email protected]
Owen Davies
TechCast Global
USA
Email: [email protected]
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Journal of Futures Studies
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