REPUBLIC OF KENYA

NATIONAL OCCUPATIONAL STANDARDS

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FOR
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SUPPLY CHAIN MANAGER

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LEVEL 5

TVET CDACC
P.O. BOX 15745-00100
NAIROBI
 First published 2018
Copyright TVET CDACC

All rights reserved. No part of these Occupational Standards may

be reproduced, distributed, or transmitted in any form or by any
means, including photocopying, recording, or other electronic or
mechanical methods without the prior written permission of the
TVET CDACC, except in the case of brief quotations embodied
in critical reviews and certain other non- commercial uses
permitted by copyright law. For permission requests, write to the
Council Secretary/CEO, at the address below:
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Council Secretary/CEO
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TVET Curriculum Development, Assessment and

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Certification Council
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P.O. Box 15745–00100

Nairobi, Kenya
Email: [email protected]

©TVET CDACC 2018 I

 Table of Contents
Table of Contents.................................................................... i
Foreword ............................................................................... ii
Preface .................................................................................. iv
Acknowledgment .................................................................. vi
Key to Unit Code ................................................................ viii
Overview .............................................................................. ix
BASIC UNITS OF COMPETENCY ...................................... 1
Demonstrate Communication Skills ............................... 2
Demonstrate Numeracy Skills ........................................ 9
Demonstrate Digital Literacy ....................................... 21
Demonstrate Entrepreneurial Skills .............................. 32
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Demonstrate Employability Skills ................................ 42

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Demonstrate Environmental Literacy ........................... 59

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Demonstrate Occupational Safety and Health Practices 68

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CORE UNITS OF COMPETENCY ..................................... 80

Procure Organizations’ Goods and Services ................. 81
Perform Warehousing Operations ................................. 89
Distribute Stored Goods ............................................... 98
Participate in Procurement Contracts Management ..... 105
Participate in Organizational Assets Disposal ............. 112
Conduct Market Survey.............................................. 118
Handle Organizations Materials ................................. 123

©TVET CDACC 2018 II

 FOREWORD
The provision of quality education and training is fundamental to
the Government’s overall strategy for social economic
development. Quality education and training will contribute to
achievement of Kenya’s development blueprint and sustainable
development goals.

Reforms in the education sector are necessary for the achievement

of Kenya Vision 2030 and meeting the provisions of the
Constitution of Kenya 2010. The education sector had to be
aligned to the Constitution and this resulted to the formulation of
the Policy Framework for Reforming Education and Training
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(Sessional Paper No. 4 of 2016). A key feature of this policy is

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the radical change in the design and delivery of TVET training.

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This policy document requires that training in TVET be

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competency based, curriculum development be industry led,

certification be based on demonstration of competence and mode
of delivery allows for multiple entry and exit in TVET
programmes.

These reforms demand that Industry takes a leading role in

curriculum development to ensure the curriculum addresses its
competence needs. It is against this background that these
Occupational standards have been developed.

©TVET CDACC 2018 III

 It is my conviction that these Occupational Standards will play a
great role towards development of competent human resource for
the supply chain management Sector’s growth and development.

PRINCIPAL SECRETARY
VOCATIONAL AND TECHNICAL TRAINING
MINISTRY OF EDUCATION

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 PREFACE
Kenya Vision 2030 aims to transform the country into a newly
industrializing, “middle-income country providing a high- quality
life to all its citizens by the year 2030”. Kenya intends to create
a globally competitive and adaptive human resource base to meet
the requirements of a rapidly industrializing economy through
life-long education and training. TVET has a responsibility of
facilitating the process of inculcating knowledge, skills and
attitudes necessary for catapulting the nation to a globally
competitive country, hence the paradigm shift to embrace
Competency Based Education and Training (CBET).
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The Technical and Vocational Education and Training Act No. 29

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of 2013 and Sessional Paper No. 4 of 2016 on Reforming

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Education and Training in Kenya, emphasized the need to reform

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curriculum development, assessment and certification. This

called for a shift to CBET to address the mismatch between skills
acquired through training and skills needed by industry as well as
increase the global competitiveness of Kenyan labor force.

TVET Curriculum Development, Assessment and Certification

Council (TVET CDACC) in conjunction with Supply Chain
Sector Skills Advisory Committee (SSAC) have developed these
Occupational standards.

©TVET CDACC 2018 VII

 The Occupational Standards are designed and organized with
clear performance criteria for each element of a unit of
competency. These standards also outline the required knowledge
and skills as well as evidence guide.

I am grateful to the Council Members, Council Secretariat,

Supply Chain SSAC, expert workers and all those who
participated in the development of these Occupational standards.

PROF. CHARLES M. M. ONDIEKI, PhD, FIET (K), CON.

ENG TECH.
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CHAIRMAN, TVET CDACC

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 ACKNOWLEDGMENT
These Occupational Standards has been designed for
competency-based training and has independent units of learning
that allow the trainee flexibility in entry and exit. In developing
the occupational standards, significant involvement and support
was received from various organizations.

I recognize with appreciation the role of the Supply Chain Sector

Skills Advisory Committee (SSAC) in ensuring that
competencies required by the industry are addressed in the
Occupational Standards. I also thank all stakeholders in the
Supply Chain sector for their valuable input and all those who
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participated in the process of developing this occupational

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standard.
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I am convinced that these Occupational Standards will go a long

way in ensuring that workers in Supply Chain Sector acquire
competencies that will enable them to perform their work more
efficiently.

DR. LAWRENCE GUANTAI M’ITONGA, PhD

COUNCIL SECRETARY/CEO
TVET CDACC

©TVET CDACC 2018 IX

 ACRONYMS
CDACC Curriculum Development Assessment
and Certification Council
CU Curriculum
BC Basic Competency
CC Core Competency
CO Common Units
KCSE Kenya Certificate of Secondary
Education
KNQA Kenya National Qualifications Authority
OSHA Occupation Safety and Health Act
PPE Personal Protective Equipment
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SSAC Sector Skills Advisory Committee

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TVET Technical and Vocational Education and

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Training
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FIFO First in First Out

LIFO Last in First Out
LSO Local Service order
LPO Local Purchase order

©TVET CDACC 2018 X

 KEY TO UNIT CODE

BUS / OS/SC/ BC/CO/ CR /01/ 3

Industry or sector

Curriculum

Occupational area

Type of competency
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Type of competency
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Type of competency
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Competency number

Competence level

©TVET CDACC 2018 XI

 OVERVIEW

Description
The Supply Chain Management Level Five (5) qualification
consists of competencies that a person must achieve to procure
organizations’ goods and services, warehouse procured goods,
distribute stored goods, participate in procurement contracts
management, participate in organizational assets disposal,
conduct market survey and handle organizations goods within the
institution’s/organizations acceptable standard operating
procedures (SOPs). om

Units of Learning
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This course consists of basic, core units of learning as indicated

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below:
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Basic Competencies
1. Demonstrate communication skills
2. Demonstrate occupational safety and health practices
3. Demonstrate numeracy skills
4. Demonstrate digital literacy
5. Demonstrate entrepreneurial skills
6. Demonstrate employability skills
7. Demonstrate environmental literacy

©TVET CDACC 2018 9

 Core Competencies
1. Procure organizations’ goods and services
2. Warehouse procured goods
3. Distribute stored goods
4. Participate in procurement contracts Management
5. Participate organizational assets Disposal
6. Conduct market survey
7. Handle organizations materials

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©TVET CDACC 2018 10

 BASIC UNITS OF COMPETENCY
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©TVET CDACC 2018 1

 DEMONSTRATE COMMUNICATION SKILLS
UNIT CODE: BUS/OS/SC/BC/01/5

Unit Description
This unit covers the competencies required to use specialized
communication skills to meet specific needs of internal and
external clients, conduct interviews, facilitate discussion with
groups and contribute to the development of communication
strategies.

ELEMENTS AND PERFORMANCE CRITERIA

Element Performance Criteria
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These describe the These are assessable statements which

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key outcomes which specify the required level of

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make up workplace performance for each of the elements.

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function Bold and italicized terms are

elaborated in the Range
1. Meet 1.1 Specific communication needs of
communication clients and colleagues are identified
needs of clients and met
and colleagues 1.2 Different approaches are used to
meet communication needs of
clients and colleagues
1.3 Conflict is addressed promptly and
in a timely way and in a manner,
which does not compromise the
standing of the organization

©TVET CDACC 2018 2

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
2. Contribute to 2.1 Strategies for internal and external
the dissemination of information are
development of developed, promoted, implemented
communication and reviewed as required
strategies 2.2 Channels of communication are
established and reviewed regularly
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2.3 Coaching ineffective

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communication is provided
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2.4 Work related network and

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relationship are maintained as

necessary
2.5 Negotiation and conflict resolution
strategies are used where required
2.6 Communication with clients and
colleagues is appropriate to
individual needs and organizational
objectives
3. Conduct 3.1 A range of appropriate
interviews communication strategies are
employed in interview situations
3.2 Records of interviews are made and
maintained in accordance with

©TVET CDACC 2018 3

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
organizational procedures
3.3 Effective questioning, listening and
nonverbal communication
techniques are used to ensure that
required message is communicated
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©TVET CDACC 2018 4

 4. Facilitate group 4.1 Mechanisms which enhance
discussions effective group interaction is defined
and implemented
4.2 Strategies which encourage all
group members to participate are
used routinely
4.3 Objectives and agenda for meetings
and discussions are routinely set and
followed
4.4 Relevant information is provided to
group to facilitate outcomes
4.5 Evaluation of group communication
strategies is undertaken to promote
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participation of all parties

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4.1 Specific communication needs of

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individuals are identified and

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addressed

©TVET CDACC 2018 5

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
5. Represent the 5.1 When participating in internal or
organization external forums, presentation is
relevant, appropriately researched
and presented in a manner to
promote the organization
5.2 Presentation is clear and sequential
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and delivered within a

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predetermined time
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5.3 Utilize appropriate media to enhance

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presentation
5.4 Differences in views are respected
5.5 Written communication is consistent
with organizational standards
5.6 Inquiries are responded in a manner
consistent with organizational
standard

RANGE
This section provides work environment and conditions to which
the performance criteria apply. It allows for different work
environment and situations that will affect performance.

©TVET CDACC 2018 6

 Variable Range
May include but not limited to:
1. Communication 1.1 Language switch
strategies 1.2 Comprehension check
1.3 Repetition
1.4 Asking confirmation
1.5 Paraphrase
1.6 Clarification request
1.7 Translation
1.8 Restructuring
1.9 Approximation
1.10 Generalization
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2. Effective group 2.1 Identifying and evaluating what is

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interaction occurring within an interaction in

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a nonjudgmental way
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2.2 Using active listening

2.3 Making decision about appropriate
words, behavior

2.4 Putting together response which is

culturally appropriate
2.5 Expressing an individual
perspective
2.6 Expressing own philosophy,
ideology and background and
exploring impact with relevance to
communication
2.7 Openness and flexibility in

©TVET CDACC 2018 7

 Variable Range
May include but not limited to:
communication
3. Situations 3.1 Establishing rapport
3.2 Eliciting facts and information
3.3 Facilitating resolution of issues
3.4 Developing action plans
3.5 Diffusing potentially difficult
situations

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required for this
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unit of competency.
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Required Skills
The individual needs to demonstrate the following skills:
• Effective communication process
• Active listening
• Giving/receiving feedback
• Interpretation of information
• Role boundaries setting
• Negotiation
• Establishing empathy
• Openness and flexibility in communication
• Communication skills required to fulfill job roles as
specified by the organization

©TVET CDACC 2018 8

 Required Knowledge
The individual needs to demonstrate knowledge of:
• Communication process
• Dynamics of groups and different styles of group
leadership
• Communication skills relevant to client groups
• Flexibility in communication
• Communication skills relevant to client groups

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©TVET CDACC 2018 9

 DEMONSTRATE NUMERACY SKILLS
UNIT CODE: BUS/OS/SC/BC/02/5

Unit Description
This unit covers the competencies required to perform numerical
functions. The person who is competent in this unit shall be able
to: calculate with whole numbers and familiar fractions, decimals
and percentages for work; estimate, measure, and calculate with
routine metric measurements for work; use routine maps and
plans for work; interpret, draw and construct 2D and 3D shapes
for work; interpret routine tables, graphs and charts for work;
collect data and construct routine tables and graphs for work; and
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use basic functions of calculator.

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ELEMENTS AND PERFORMANCE CRITERIA

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Element Performance Criteria

These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
1. Calculate with 1.1 Mathematical information that may
whole numbers be partly embedded in routine
and familiar workplace tasks and texts is selected
fractions, and interpreted
decimals and 1.2 Whole numbers and routine or
percentages for familiar fractions, decimals and
work percentages including familiar rates

©TVET CDACC 2018 10

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
are interpreted and comprehended
1.3 Calculations which may involve a
number of steps are perform
1.4 Calculations done with whole
numbers and routine or familiar
fractions, decimals and percentages
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1.5 Conversion between equivalent forms

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of fractions, decimals and

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percentages is done
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1.6 Order of operations is applied to

solve multi-step calculations
1.7 Problem solving strategies are
appropriately applied
1.8 Estimations are made to check
reasonableness of problem solving
process, outcome and its
appropriateness to the context and
task
1.9 Formal and informal mathematical
language and symbolism are used to
communicate the result of the task

©TVET CDACC 2018 11

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
2. Estimate, 2.1 Measurement information in
measure, and workplace tasks and texts are selected
calculate with and interpreted in accordance with
routine metric workplace requirements
measurements 2.2 Appropriate routine measuring
for work equipment are identified and selected
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in accordance with workplace

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requirements
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2.3 Measurements are estimated and

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made using correct units

2.4 Estimations and calculations done
using routine measurements
2.5 Conversions performed between
routinely used metric units
2.6 Problem solving processes are used
to undertake the tasks
2.7 Estimations are made to check
reasonableness of problem solving
process, outcome and its
appropriateness to the context and
task

©TVET CDACC 2018 12

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
2.8 Information is recorded using
mathematical language and symbols
appropriate to discuss the task
3. Use routine 3.1 Features are identified in routine
maps and plans maps and plans
for work 3.2 Symbols and keys in routine maps
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and plans are clearly explained

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3.3 Orientation of map to North is

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identified and interpreted

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3.4 Understanding of direction and

location is clearly demonstrated
3.5 Simple scale is applied to estimate
length of objects, or distance to
location or object
3.6 Directions are given and received
using both formal and informal
language

©TVET CDACC 2018 13

 4. Interpret, draw 4.1 Two dimensional shapes and routine
and construct three-dimensional shapes identified
2D and 3D in everyday objects and in different
shapes for orientations
work

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©TVET CDACC 2018 14

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
4.2 The use and application of shapes
elaborately explained
4.3 Formal and informal mathematical
language and symbols used to
describe and compare the features of
two dimensional shapes and routine
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three-dimensional shapes
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4.4 Common angles identified

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4.5 Common angles in everyday objects

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are appropriately estimated

4.6 Formal and informal mathematical
language are used to describe and
compare common angles
4.7 Common geometric instruments used
to draw two dimensional shapes
4.8 Routine three dimensional objects
constructed from given nets

©TVET CDACC 2018 15

 5. Interpret 5.1 Routine tables, graphs and charts
routine tables, identified in predominately familiar
graphs and texts and contexts
charts for 5.2 Common types of graphs and their
work different uses identified

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©TVET CDACC 2018 16

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
5.3 Features of tables, graphs and charts
identified
5.4 Information in routine tables, graphs
and charts located and interpreted
5.5 Calculations are performing to
interpret information
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5.6 How statistics can inform and

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persuade interpretations is explained

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5.7 Misleading statistical information is

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identified
5.8 Information relevant to the workplace
is discussed

©TVET CDACC 2018 17

 6. Collect data 6.1 Features of common tables and
and construct graphs identified
routine tables 6.2 Uses of different tables and graphs
and graphs for identified
work 6.3 Data and variables to be collected are
determined
6.4 The audience is determined
6.5 Method of data collection is select
6.6 Data is collected
6.7 Information is collated in a table

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©TVET CDACC 2018 18

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
6.8 Suitable scale and axes determined
6.9 Graph to present information is
drafted and drawn
6.10 Data checked to ensure that it meets
the expected results and context
6.11 Information is reported or discussed
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using formal and informal

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mathematical language
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7. Use basic 7.1 Keys are identified and used for basic
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functions of functions on a calculator

calculator 7.2 Calculation done using whole
numbers, money and routine
decimals and percentages
7.3 Calculation done with routine
fractions and percentages
7.4 Order of operations is applied to
solve multi-step calculations
7.5 Results are interpreted, displayed and
recorded
7.6 Estimations are made to check
reasonableness of problem solving
process, outcome and its

©TVET CDACC 2018 19

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
appropriateness to the context and
task
7.7 Formal and informal mathematical
language and appropriate symbolism
and conventions used to
communicate the result of the task
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RANGE
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This section provides work environments and conditions to which

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the performance criteria apply. It allows for different work

environments and situations that will affect performance.

Variable Range
May include but not limited to:
1. Simple fractions, 1.1 Fraction
decimals and 1.2 Decimals
percentages 1.3 Percentages
2. Common 2D shapes 2.1 Round
and common 3D 2.2 Square
shapes 2.3 Rectangular
2.4 Triangle

©TVET CDACC 2018 20

 Variable Range
May include but not limited to:
2.5 Sphere
2.6 Cylinder
2.7 Cube
2.8 Polygons
2.9 Cuboids
3. Symbols and keys in 3.1 Charts
routine maps and 3.2 Maps
plans 3.3 Graphs
4. Use basic functions of 4.1 Addition
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calculator 4.2 Multiplication

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4.3 Calculate ratios

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4.4 Conversion of ratios into

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percentages
5. Routine tables, graphs 5.1 Bar Graphs
and charts for work 5.2 Flow Charts
5.3 Pie Charts
5.4 Pictograph
5.5 Line Graphs
5.6 Time Series Graphs
5.7 Stem and Leaf Plot
5.8 Histogram
5.9 Dot Plot
5.10 Scatter plot

©TVET CDACC 2018 21

 REQUIRED SKILLS AND KNOWLEDGE
This section describes the skills and knowledge required for this
unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
• Applying fundamental operations (addition, subtraction,
division, multiplication)
• Using calculator
• Using different measuring tools

Required knowledge
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The individual needs to demonstrate knowledge of:

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• Types of common shapes

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• Differentiation between two dimensional shapes / objects

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• Formulae for calculating area and volume

• Types and purpose of measuring instruments
• Units of measurement and abbreviations
• Fundamental operations (addition, subtraction, division,
multiplication)
• Rounding techniques
• Types of fractions
• Different types of tables and graphs
• Meaning of graphs, such as increasing, decreasing, and
constant value
• Preparation of basic data, tables and graphs

©TVET CDACC 2018 22

 EVIDENCE GUIDE
This provides advice on assessment and must be read in
conjunction with the performance criteria, required skills and
knowledge and range.

1. Critical aspects Assessment requires evidence that the

of Competency candidate:
1.1 Calculated correctly with whole
numbers and routine or familiar
fractions, decimals and
percentages
1.2 Estimated, measured and
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calculated with routine metric

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measurements
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1.3 Applied simple scale to estimate

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length of objects or distance to

location or object
1.4 Used formal and informal
mathematical language to
describe and compare common
angles
1.5 Used common geometric
instruments to draw two
dimensional shapes
1.6 Collected data and constructed
routine tables and graphs

©TVET CDACC 2018 23

 1.7 Used basic functions of calculator
correctly
2. Resource 2.1 Calculator
Implications 2.2 Basic measuring instruments
3. Methods of Competency may be assessed
Assessment through:
3.1 Written test
3.2 Interview/oral questioning
3.3 Demonstration
4. Context of Competency may be assessed in an
Assessment off the job setting
5. Guidance Holistic assessment with other units
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Context of relevant to the industry sector,

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Assessment workplace and job role is

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information for recommended.

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assessment

©TVET CDACC 2018 24

 DEMONSTRATE DIGITAL LITERACY
UNIT CODE: BUS/OS/SC/BC/03/5

Unit Description
This unit covers the competencies required to effectively use
digital devices such as smartphones, tablets, laptops and desktop
PCs. It entails identifying and using digital devices such as
smartphones, tablets, laptops and desktop PCs for purposes of
communication, work performance and management at the work
place.

ELEMENTS AND PERFORMANCE CRITERIA

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Element Performance Criteria

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These describe the These are assessable statements which

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key outcomes which specify the required level of

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make up workplace performance for each of the elements.

function Bold and italicized terms are
elaborated in the Range
1. Identify 1.1 Concepts of ICT are determined in
appropriate accordance with computer
computer software equipment
and hardware 1.2 Classifications of computers are
determined in accordance with
manufacturers specification
1.3 Appropriate computer software
are identified according to
manufacturer’s specification

©TVET CDACC 2018 25

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
1.4 Appropriate computer hardware
are identified according to
manufacturer’s specification
1.5 Functions and commands of
operating system are determined in
accordance with manufacturer’s
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specification
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2. Apply security 2.1 Data security and privacy are

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measures to data, classified in accordance with the

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hardware, prevailing technology

software in 2.2 Security threats are identified,
automated and control measures are applied
environment in accordance with laws governing
protection of ICT
2.3 Computer threats and crimes are
detected.
2.4 Protection against computer
crimes is undertaken in accordance
with laws governing protection of
ICT

©TVET CDACC 2018 26

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
3. Apply computer 3.1 Word processing concepts are
software in applied in resolving workplace
solving tasks tasks, report writing and
documentation
3.2 Word processing utilities are
applied in accordance with
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workplace procedures
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3.3 Worksheet layout is prepared in

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accordance with work procedures

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3.4 Worksheet is built, and data

manipulated in the worksheet in
accordance with workplace
procedures
3.5 Continuous data manipulated on
worksheet is undertaken in
accordance with work
requirements
3.6 Database design and manipulation
is undertaken in accordance with
office procedures
3.7 Data sorting, indexing, storage,
retrieval and security is provided

©TVET CDACC 2018 27

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
in accordance with workplace
procedures
4. Apply internet 4.1 Electronic mail addresses are
and email in opened and applied in workplace
communication at communication in accordance with
workplace office policy
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4.2 Office internet functions are

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defined and executed in

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accordance with office procedures

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4.3 Network configuration is

determined in accordance with
office operations procedures
4.4 Official World Wide Web is
installed and managed according
to workplace procedures

©TVET CDACC 2018 28

 5. Apply desktop 5.1 Desktop publishing functions and
publishing in tools are identified in accordance
official with manufactures specifications
assignments 5.2 Desktop publishing tools are
developed in accordance with
work requirements

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t.c
ve
syt
ea

©TVET CDACC 2018 29

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
5.3 Desktop publishing tools are
applied in accordance with
workplace requirements
5.4 Typeset work is enhanced in
accordance with workplace
standards
om

6. Prepare 6.1 Types of presentation packages are

.c
t

presentation identified in accordance with

ve
yt

packages office requirements

s
ea

6.2 Slides are created and formulated

in accordance with workplace
procedures
6.3 Slides are edited and run in
accordance with work procedures
6.4 Slides and handouts are printed
according to work requirements

RANGE
This section provides work environments and conditions to which
the performance criteria apply. It allows for different work
environments and situations that will affect performance.

©TVET CDACC 2018 30

 Variable Range
May include but not limited to:
1. Appropriate A collection of instructions or
Computer Software computer tools that enable the user
to interact with a computer, its
hardware, or perform tasks.
2. Appropriate Collection of physical parts of a
Computer computer system such as;
Hardware 2.1 Computer case, monitor,
keyboard, and mouse
2.2 All the parts inside the
om

computer case, such as the hard

.c

disk drive, motherboard and

t
ve
yt

video card
s
ea

3. Data Security and 3.1 Confidentiality of data

Privacy 3.2 Cloud computing
3.3 Integrity -but-curious data
surfing
4. Security and 4.1 Counter measures against cyber
Control Measures terrorism
4.2 Risk reduction
4.3 Cyber threat issues
4.4 Risk management
4.5 Pass wording
5. Security Threats 5.1 Cyber terrorism
5.2 Hacking

©TVET CDACC 2018 31

 Variable Range
May include but not limited to:
6. Word Processing Using a special program to create,
Concepts edit and print documents
7. Network Organizing and maintaining
Configuration information on the components of a
computer network

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required
for this unit of competency. om

Required Skills
.c
t

The individual needs to demonstrate the following skills:

ve
yt

• Analytical skills
s
ea

• Interpretation
• Typing
• Communication
• Computing (applying fundamental operations such as
addition, subtraction, division and multiplication)
• Using calculator
• Basic ICT skills

©TVET CDACC 2018 32

 Required Knowledge
The individual needs to demonstrate
• knowledge of software concept
• Functions of computer software and hardware
• Data security and privacy
• Computer security threats and control measures
• Technology underlying cyber-attacks and networks
• Cyber terrorism
• Computer crimes
• Detection and protection of computer crimes
• Laws governing protection of ICT
• Word processing;
om

- Functions and concepts of word processing.

t.c

- Documents and tables creation and manipulations

ve
yt

- Mail merging
s
ea

- Word processing utilities

• Spread sheets;
- Meaning, formulae, function and charts, uses and
layout
- Data formulation, manipulation and application
to cells
• Database;
- Database design, data manipulation, sorting,
indexing, storage retrieval and security
• Desktop publishing;
- Designing and developing desktop publishing
tools

©TVET CDACC 2018 33

 - Manipulation of desktop publishing tools

om
t.c
ve
yt
s
ea

©TVET CDACC 2018 34

 - Enhancement of typeset work and printing
documents
• Presentation Packages;
- Types of presentation Packages
- Creating, formulating, running, editing, printing
and presenting slides and handouts
• Networking and Internet;
- Computer networking and internet.
- Electronic mail and world wide web
• Emerging trends and issues in ICT;
- Identify and integrate emerging trends and issues
in ICT
om

- Challenges posed by emerging trends and issues

t.c
ve
yt
s

EVIDENCE GUIDE
ea

This provides advice on assessment and must be read in

conjunction with the performance criteria, required skills and
knowledge and range.

1. Critical Aspects Assessment requires evidence that the

of Competency candidate:
1.1 Identified and controlled security
threats
1.2 Detected and protected computer
crimes
1.3 Applied word processing in office
tasks

©TVET CDACC 2018 35

 1.4 Designed, prepared work sheet and
applied data to the cells in
accordance to workplace procedures
1.5 Opened electronic mail for office
communication as per workplace
procedure
1.6 Installed internet and World Wide
Web for office tasks in accordance
with office procedures
1.7 Integrated emerging issues in
computer ICT applications
1.8 Applied laws governing protection
om

of ICT
.c
t
ve

2. Resource 2.1 Tablets

s yt

Implications 2.2 Laptops

ea

2.3 Desktop PCs

2.4 Desktop computer
2.5 Calculator
2.6 Internet
2.7 Smartphone
2.8 Operation manuals
3. Methods of Competency may be assessed through:
Assessment 3.1 Written Test
3.2 Demonstration
3.3 Practical assignment
3.4 Interview/oral questioning

©TVET CDACC 2018 36

 3.5 Demonstration
4. Context of Competency may be assessed in an off
Assessment and on the job setting
5. Guidance Holistic assessment with other units
information for relevant to the industry sector,
assessment workplace and job role is
recommended.

om
t.c
ve
yt
s
ea

©TVET CDACC 2018 37

 DEMONSTRATE ENTREPRENEURIAL SKILLS
UNIT CODE: BUS/OS/SC/BC/04/5

Unit Description
This unit covers the outcomes required to build and develop the
enterprise to be more competitive within a changing business
environment, specifically responding to consumer demands while
maintaining product quality and accessibility, building a
customer base and employee motivation.

ELEMENTS AND PERFORMANCE CRITERIA

Element Performance Criteria
om

These describe the These are assessable statements which

.c

key outcomes which specify the required level of

t
ve
yt

make up workplace performance for each of the elements.

s
ea

function Bold and italicized terms are

elaborated in the Range
1. Develop business 1.1 Business innovation strategies are
Innovative determined in accordance with the
strategies organization strategies
1.2 Business innovative strategies are
implemented for the purpose of
business growth
1.3 Track record and normative
capability profile of enterprise and
similar businesses are reviewed
and considered in setting strategic
directions

©TVET CDACC 2018 38

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
1.4 Strengths, weaknesses,
opportunities and threats are
considered when developing new
ideas, approaches, goals and
directions
1.5 Decisions about enterprise
om

strategies/directions are made after

t.c

careful consideration of all

ve
yt

relevant information
s
ea

1.6 Business/corporate plan is

developed that sets out tactics,
resource implications, timeframes,
production and sales target
2. Develop new 2.1 Alternative product/service
products / offerings are canvassed and
markets studied for feasibility
2.2 Potential and new sources/sellers
of supplies and raw materials are
identified and canvassed.
2.3 Target markets and buyers are
identified and surveyed as to their
preferences and brand loyalties.

©TVET CDACC 2018 39

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
3. Expand 3.1 Enterprise is built up and sustained
customers and through responsiveness to market
product lines demands and the regulatory
environment.
3.2 Competitive advantage of existing
products and services is
om

maintained/enhanced through
t.c

responsive advocacies and

ve
yt

strategies.
s
ea

3.3 Constant listening to

stakeholder/client feedback is
ensured to maintain loyal client
base.
4. Motivate 4.1 Regular dialogue is established
staff/workers and maintained in all levels and
relevant sections of the enterprise
4.2 Flow of communications in both
directions is encouraged
4.3 Helpful mechanisms and benefits
are implemented
4.4 Issues/problems are proactively
resolved through win win

©TVET CDACC 2018 40

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
solutions wherever practicable
5. Expand employed 5.1 Capital employed in business is
capital base continuously reviewed as per the
strategic plan
5.2 Business share holdings are
reviewed in accordance with the
om

type of business
t.c

5.3 Capital employed is expanded

ve
yt

according to organization
s
ea

procedures
5.4 Types of shares are determined
according to strategic plan
5.5 Shares diversification process is
undertaken as per office
procedures
5.6 Role of shareholders is determined
and implemented in accordance
organization procedures
6. Undertake 6.1 Regions for expansion are
county/ regional continuously reviewed in
business accordance with strategic plan and
expansion company’s expansion plan

©TVET CDACC 2018 41

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
6.2 County business regulations are
reviewed and adhered to in
accordance with set procedures
6.3 Regional laws and regulations are
adhered to in accordance with set
procedures
om

6.4 County/regional business

t.c

expansion is undertaken in
ve
yt

accordance with organization’s

s
ea

growth/ expansion plan

RANGE
This section provides work environment and conditions to which
the performance criteria apply. It allows for different work
environment and situations that will affect performance.

Variable Range
May include but not limited to:
1. Strategic 1.1 Business continuity and
Directions succession
1.2 Resource access security
1.3 Core competencies development

©TVET CDACC 2018 42

 Variable Range
May include but not limited to:
1.4 New developments e.g.
technological change, new
products
2. Business / 2.1 Action steps and responsibilities
Corporate Plan of departments and individual
workers
2.2 Resource requirements and budget
2.3 Tactics and strategies to achieve
objectives
3. Helpful 3.1 Wage and non-wage benefits
om

Mechanisms 3.2 Employee awards and recognition

t.c

systems
ve
yt

3.3 Employee rights and welfare

s
ea

policies
3.4 Full-disclosure / transparency
policies

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required for this
unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
• Assessing a range of alternative products and strategies
• Critically analyzing information, summarizing and
making sense of previous and current market trends

©TVET CDACC 2018 43

 • Identifying changing consumer preferences and
demographics
• Thinking “outside the box”
• Ensuring quality consistency
• Reducing lead time to product/service delivery
• Managing operations/ production
• Using formal problem-solving procedures, e. g., root-
cause analysis, six sigmas
• Communication skills
• Applying motivational principles, e. g., positive stroking,
behavior modification
• Assessing range of alternatives rather than choosing the
om

easiest option
.c
t

•
ve

Achieving ownership and credibility for the enterprise

yt

vision
s
ea

• Critically analyzing information, summarizing and

making sense of previous and current market trends
• Developing solutions and practical strategies which are
“outside the box”

Required Knowledge
The individual needs to demonstrate knowledge of:
• Features and benefits of common operational practices,
e. g., continuous improvement (kaizen), waste
elimination,
• Conflict resolution
• Health, safety and environment (HSE) principles and

©TVET CDACC 2018 44

 requirements

om
t.c
ve
yt
s
ea

©TVET CDACC 2018 45

 • Public-relations strategies
• Basic cost-benefit analysis
• Basic financial management
• Business strategic planning
• Impact of change on individuals, groups and industries
• Employee assistance
• Government and regulatory processes
• Local and international market trends
• Product promotion strategies
• Mechanisms in the enterprise
• Market and feasibility studies
• Local and global supply chains Business models and
om

strategies
t.c

•
ve

Government and regulatory processes

yt

• Local and international business environment

s
ea

• Concepts of change management

• Relevant developments in other industries
• Capital employed
• Regional/ County business expansion
• Innovation in business

EVIDENCE GUIDE
This provides advice on assessment and must be read in
conjunction with the performance criteria, required skills and
knowledge and range.

©TVET CDACC 2018 46

 1. Critical Aspects of Assessment requires evidence that
Competency the candidate:
1.1 Demonstrated ability to maintain
a profitable and stable enterprise
as shown by stakeholder
feedback, employee testimonies
and company financial statements
1.2 Demonstrated ability to
conceptualize and plan a
micro/small enterprise
1.3 Demonstrated ability to
om

manage/operate a micro/small-
t.c

scale business
ve
yt

1.4 Demonstrated basic marketing

s
ea

skills
2. Resource The following resources should be
Implications provided:
2.1 Interview guide for entrepreneurs
2.2 Enterprise workers and third
parties
2.3 Materials and location relevant to
the proposed activity and tasks
3. Methods of 3.1 Case problems
Assessment 3.2 Interview
3.3 Portfolio
3.4 Third part reports

©TVET CDACC 2018 47

 4. Context of 4.1 Competency may be assessed in
Assessment workplace or in a simulated
workplace setting
4.2 Assessment shall be observed
while tasks are being undertaken
whether individually or in-group
5. Guidance Holistic assessment with other units
information for relevant to the industry sector,
assessment workplace and job role is
recommended.
om
.c
t
ve
yt
s
ea

©TVET CDACC 2018 48

DEMONSTRATE EMPLOYABILITY SKILLS UNIT CODE:
BUS/OS/SC/BC/05/5

UNIT DESCRIPTON

This unit covers competencies required to demonstrate employability

skills. It involves conducting self-management, demonstrating
interpersonal communication, critical safe work habits, leading small
teams, planning and organizing work, maintaining professional growth
and development, demonstrating workplace learning, problem solving
skills and workplace ethics.

ELEMENTS AND PERFORMANCE CRITERIA

om

ELEMENT PERFORMANCE CRITERIA

.c

These describe the These are assessable statements which

t
ve
yt

key outcomes which specify the required level of performance

s
ea

make up workplace for each of the elements.

function. Bold and italicized terms are elaborated in
the Range
1. Conduct self- 1.1 Personal vision, mission and goals are
management formulated based on potential and in
relation to organization objectives
1.2 Emotions are managed as per
workplace requirements
1.3 Individual performance is evaluated
and monitored according to the agreed
targets.

©TVET CDACC 2018 49

 1.4 Assertiveness is developed and
maintained based on the requirements
of the job.
1.5 Accountability and responsibility for
own actions are demonstrated.
1.6 Self-esteem and a positive self-image
are developed and maintained.
1.7 Time management, attendance and
punctuality are observed as per the
organization policy.
1.8 Goals are managed as per the
organization’s objective
1.9 Self-strengths and weaknesses are
om

identified as per personal objectives

.c

1.10 Critics are managed as per personal

t
ve
yt

objectives
s
ea

2. Demonstrate 2.1 Listening and understanding is

interpersonal demonstrated as per communication
communication policy
2.2 Writing to the needs of the audience is
demonstrated as per communication
policy
2.3 Speaking, reading and writing is
demonstrated as per communication
policy
2.4 Empathising is demonstrated as per the
communication policy

©TVET CDACC 2018 50

 2.5 Internal and external customers’ needs
are identified and interpreted as per the
communication policy
2.6 Persuasion is demonstrated as per the
communication policy
2.7 Communication nnetworks are
established as per the SOPs
2.8 Information is shared as per
communication structure
3. Demonstrate 3.1 Stress is managed in accordance with
critical safe workplace procedures.
work habits 3.2 Punctuality and time consciousness is
demonstrated in line with workplace
om

policy.
.c

3.3 Personal objectives are integrated with

t
ve
yt

organization goals based on

s
ea

organization’s strategic plan.

3.4 Work priorities are set in accordance to
workplace procedures.
3.5 Leisure time is recognized in line with
organization policy.
3.6 Abstinence from drug and substance
abuse is observed as per workplace
policy.
3.7 Awareness of HIV and AIDS is
demonstrated in line with workplace
requirements.

©TVET CDACC 2018 51

 3.8 Safety consciousness is demonstrated in
the workplace based on organization
safety policy.
3.9 Emerging issues are dealt with in
accordance with organization policy.

4. Lead small 4.1 Performance expectations for the team

teams are set as per the organization objectives
4.2 Tasks are assigned in accordance with
the organization policy.
4.3 Team performance indicators are
om

identified according to set rules and

.c
t
ve

regulations.
yt
s

4.4 Forms of communication in a team are

ea

established according to office policy.

4.5 Communication is carried out as per
workplace place policy and
requirements of the job.
4.6 Feedback on performance is collected
and analyzed based on established team
learning process
4.7 Gender mainstreaming is undertaken in
accordance with set regulations.
5. Plan and 5.1 Task requirements are identified as per
organize work the workplace objectives

©TVET CDACC 2018 52

 5.2 Task is interpreted in accordance with
safety (OHS ), environmental
requirements and quality requirements
5.3 Work activity is organized with other
involved personnel as per the SOPs
5.4 Resources are mobilized, allocated and
utilized to meet project goals and
deliverables.
5.5 Work activities are monitored and
evaluated in line with organization
procedures.
5.6 Job planning is documented in
accordance with workplace
om

requirements.
.c

5.7 Time is managed achieve workplace set

t
ve
yt

goals and objectives.

s
ea

6. Maintain 6.1 Personal training needs are identified

professional and assessed in line with the
growth and requirements of the job.
development 6.2 Training and career opportunities are
identified and availed based on job
requirements.
6.3 Licensees and certifications relevant to
job and career are obtained and
renewed.
6.4 Personal growth is pursued towards
improving the qualifications set for the
profession.

©TVET CDACC 2018 53

 6.5 Work priorities are identified based on
requirement of the job and workplace
policy.
6.6 Recognitions are sought as proof of
career advancement in line with
professional requirements.
7. Demonstrate 7.1 Own learning is managed as per
workplace workplace policy.
learning 7.2 Learning opportunities are sought and
allocated based on job requirement and
in line with organization policy.
7.3 Contribution to the learning community
at the workplace is carried out.
om

7.4 Range of media for learning are

.c

identified as per the training need

t
ve
yt

7.5 Application of learning is demonstrated

s
ea

in both technical and non-technical

aspects based on requirements of the job
7.6 Enthusiasm for ongoing learning is
demonstrated
7.7 Time and effort is invested in learning
new skills-based job requirements
7.8 Willingness to learn in different context
is demonstrated based on available
learning opportunities arising in the
workplace.
7.9 Opportunities for performance
improvement are identified proactively
in area of work.

©TVET CDACC 2018 54

 7.10 Awareness of personal role in
workplace innovation is demonstrated.
8. Demonstrate 8.1 Problems are identified as per the
problem context of data and circumstances
solving skills 8.2 Problem solutions are sought based on
the problem
8.3 Independence and initiative in
identifying and solving problems is
demonstrated.
8.4 Team problems are solved as per the
workplace guidelines
8.5 Problem solving strategies are applied
as per the workplace guidelines
om

9. Demonstrate 9.1 Policies and guidelines are observed as

t.c

workplace per the workplace requirements

ve
yt

ethics 9.2 Self-worth and profession is exercised

s
ea

in line with personal goals and

organizational policies
9.3 Code of conduct is observed as per the
workplace requirements
9.4 Personal and professional integrity is
demonstrated as per the personal goals
9.5 Commitment to jurisdictional laws is
demonstrated as per the workplace
requirements

RANGE
This section provides work environment and conditions to which the

©TVET CDACC 2018 55

performance criteria apply. It allows for different work environment
and situations that will affect performance.
Range Variable
Drug and Commonly abused
substance abuse  Alcohol
include but not  Tobacco
limited to:  Miraa
 Over-the-counter drugs
 Cocaine
 Bhang
 Glue
Feedback  Verbal
 Written
om

includes but not

.c

limited to:  Informal

t
ve

 Formal
yt
s
ea

Relationships  Man/Woman
includes but not  Trainer/trainee
limited to:  Employee/employer
 Client/service provider
 Husband/wife
 Boy/girl
 Parent/child
 Sibling relationships
Forms of  Written
communication  Visual
include but not  Verbal
limited to:  Non verbal

©TVET CDACC 2018 56

  Formal and informal

Team includes  Small work group

but not limited  Staff in a section/department
to:  Inter-agency group
Personal growth  Growth in the job
includes but not  Career mobility
limited to:  Gains and exposure the job gives
 Net workings
 Benefits that accrue to the individual as
a result of noteworthy performance
Personal  Long term
objectives  Short term
om

include but not 

.c

Broad
t
ve

limited to:  Specific

syt


ea

Trainings and Participation in training programs

career o Technical
opportunities o Supervisory
includes but not o Managerial
limited to o Continuing Education
 Serving as Resource Persons in
conferences and workshops
Resource  Human
include but not  Financial
limited to:  Technology
o Hardware
o Software

©TVET CDACC 2018 57

 Innovation  New ideas
include but not  Original ideas
limited to:  Different ideas
 Methods/procedures
 Processes
 New tools
Emerging issues  Terrorism
include but not  Social media
limited to:  National cohesion
 Open offices
Range of media  Mentoring
for learning  peer support and networking
include but not 
om

IT and courses
.c

limited to:
t
ve
yt
s

REQUIRED SKILLS AND KNOWLEDGE

ea

This section describes the skills and knowledge required for this unit
of competency.

Required Skills
The individual needs to demonstrate the following skills:
 Personal hygiene practices
 Intra and Interpersonal skills
 Communication skills
 Knowledge management
 Interpersonal skills
 Critical thinking skills
 Observation skills

©TVET CDACC 2018 58

  Organizing skills
 Negotiation skills
 Monitoring skills
 Evaluation skills
 Record keeping skills
 Problem solving skills
 Decision Making skills
 Resource utilization skills
 Resource mobilization skills

Required Knowledge
The individual needs to demonstrate knowledge of:
 Work values and ethics
om

 Company policies
t .c
ve

 Company operations, procedures and standards

syt

 Occupational Health and safety procedures

ea

 Fundamental rights at work

 Personal hygiene practices
 Workplace communication
 Concept of time
 Time management
 Decision making
 Types of resources
 Work planning
 Resources and allocating resources
 Organizing work
 Monitoring and evaluation
 Record keeping

©TVET CDACC 2018 59

  Workplace problems and how to deal with them
 Negotiation
 Assertiveness
 Team work
 Gender mainstreaming
 HIV and AIDS
 Drug and substance abuse
 Leadership
 Safe work habits
 Professional growth and development
 Technology in the workplace
 Learning
 Creativity
om


.c

Innovation
t
ve

 Emerging issues
yt
s

o Social media
ea

o Terrorism
o National cohesion

EVIDENCE GUIDE
This provides advice on assessment and must be read in conjunction
with the performance criteria, required skills and knowledge and
range.
1. Critical Assessment requires evidence that the
aspects of candidate:
Competency 1.1 Conducted self-management
1.2 Demonstrated interpersonal
communication

©TVET CDACC 2018 60

 1.3 Demonstrated critical safe work habits
1.4 Led small teams
1.5 Planned and organized work
1.6 Maintained professional growth and
development
1.7 Demonstrated workplace learning
1.8 Demonstrated problem solving skills
1.9 Demonstrated workplace ethics
2. Resource The following resources should be provided:
Implications 2.1 Case studies/scenarios
3. Methods of Competency in this unit may be assessed
Assessment through:
 Oral Interview
om

 Observation
.c

 Third Party Reports

t
ve
yt

 Written
s
ea

4. Context of 4.1 Competency may be assessed in

Assessment workplace or in a simulated workplace
setting
4.2 Assessment shall be observed while
tasks are being undertaken whether
individually or in-group
5. Guidance Holistic assessment with other units relevant to
information the industry sector, workplace and job role is
for recommended.
assessment

©TVET CDACC 2018 61

 DEMONSTRATE ENVIRONMENTAL LITERACY
UNIT CODE: BUS/OS/SC/BC/06/5

Unit Description
This unit specifies the competencies required to follow
procedures for environmental hazard control, follow procedures
for environmental pollution control, comply with workplace
sustainable resource use, evaluate current practices in relation to
resource usage, develop and adhere to environmental protection
principles/strategies/guidelines.

ELEMENTS AND PERFORMANCE CRITERIA

Element Performance Criteria
om

These describe the These are assessable statements which

.c
t

key outcomes which specify the required level of

ve
yt

make up workplace performance for each of the elements.

s
ea

function Bold and italicized terms are

elaborated in the Range
1. Control 1.1 Storage methods for
Environmental environmentally hazardous
Hazard materials are strictly followed
according to environmental
regulations and OSHS.
1.2 Disposal methods of hazardous
wastes are followed always
according to environmental
regulations and OSHS.
1.3 PPE is used according to OSHS.

©TVET CDACC 2018 62

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
2. Control 2.1 Environmental pollution control
Environmental measures are compiled following
Pollution Control standard protocol.
2.2 Procedures for solid waste
management are observed
according to Environmental
om

Management and Coordination Act

.c
t

1999
ve
yt

2.3 Methods for minimizing noise

s
ea

pollution complied following

environmental regulations.
3. Demonstrate 3.1 Methods for minimizing wastage
Sustainable are complied with.
Resource Use 3.2 Waste management procedures are
employed following principles of
3Rs (Reduce, Reuse, Recycle)
3.3 Methods for economizing or
reducing resource consumption are
practiced.

©TVET CDACC 2018 63

 4. Evaluate current 4.1 Information on resource efficiency
practices in systems and procedures are
relation to collected and provided to the work

om
.c
t
ve
yt
s
ea

©TVET CDACC 2018 64

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
resource usage group where appropriate.
4.2 Current resource usage is measured
and recorded by members of the
work group.
4.3 Current purchasing strategies are
analyzed and recorded according to
om

industry procedures.
.c
t

4.4 Current work processes to access

ve
yt

information and data is analyzed

s
ea

following enterprise protocol.

5. Identify 5.1 Environmental
Environmental legislations/conventions and local
Legislations / ordinances are identified according
Conventions for to the different environmental
Environmental aspects/impact
Concerns 5.2 Industrial standard/environmental
practices are described according
to the different environmental
concerns
6. Implement 6.1 Programs/Activities are identified
Specific according to organizations policies
Environmental and guidelines.

©TVET CDACC 2018 65

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
Programs 6.2 Individual roles/responsibilities are
determined and performed based on
the activities identified.
6.3 Problems/constraints encountered
are resolved in accordance with
organizations’ policies and
om

guidelines
t.c

6.4 Stakeholders are consulted based

ve
yt

on company guidelines
s
ea

7. Monitor 7.1 Activities are periodically

Activities on monitored and evaluated according
Environmental to the objectives of the
Protection / environmental Program
Programs 7.2 Feedback from stakeholders are
gathered and considered in
proposing enhancements to the
program based on consultations
7.3 Data gathered are analyzed based
on evaluation requirements
7.4 Recommendations are submitted
based on the findings
7.5 Management support systems are

©TVET CDACC 2018 66

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes which specify the required level of
make up workplace performance for each of the elements.
function Bold and italicized terms are
elaborated in the Range
set/established to sustain and
enhance the program
7.6 Environmental incidents are
monitored and reported to
concerned/proper authorities
om

RANGE
.c
t

This section provides work environments and conditions to which

ve
yt

the performance criteria apply. It allows for different work

s
ea

environments and situations that will affect performance.

Variable Range
May include but not limited to:
1. PPE 1.1 Mask
1.2 Gloves
1.3 Goggles
1.4 Safety hat
1.5 Overall
1.6 Hearing protector
1.7 Safety boots

©TVET CDACC 2018 67

 Variable Range
May include but not limited to:
2. Environmental 2.1 Methods for minimizing or
Pollution Control stopping spread and ingestion of
Measures airborne particles
2.2 Methods for minimizing or
stopping spread and ingestion of
gases and fumes
2.3 Methods for minimizing or
stopping spread and ingestion of
liquid wastes
3. Waste 3.1 Sorting
om

Management 3.2 Storing of items

.c
t
ve

Procedures 3.3 Recycling of items

yt

3.4 Disposal of items

s
ea

4. Resources 4.1 Electric

4.2 Water
4.3 Fuel
4.4 Telecommunications
4.5 Supplies
4.6 Materials
5. Workplace 5.1 Biological hazards
Environmental 5.2 Chemical and dust hazards
Hazards 5.3 Physical hazards
6. Organizational 6.1 Supply chain, procurement and
Systems and purchasing quality assurance
Procedures

©TVET CDACC 2018 68

 Variable Range
May include but not limited to:
6.2 Making recommendations and
seeking approvals

EVIDENCE GUIDE
This provides advice on assessment and must be read in
conjunction with the performance criteria, required skills and
knowledge and range.

1. Critical Aspects Assessment requires evidence that the

of Competency candidate:
om

1.1 Controlled environmental hazard

.c
t
ve

1.2 Controlled environmental pollution

yt
s

1.3 Demonstrated sustainable resource

ea

use
1.4 Evaluated current practices in
relation to resource usage
1.5 Demonstrated knowledge of
environmental legislations and
local ordinances according to the
different environmental issues
/concerns.
1.6 Described industrial standard
environmental practices according
to the different environmental
issues/concerns.

©TVET CDACC 2018 69

 1.7 Resolved problems/ constraints
encountered based on management
standard procedures
1.8 Implemented and monitored
environmental practices on a
periodic basis as per company
guidelines
1.9 Recommended solutions for the
improvement of the Program
1.10 Monitored and reported to
proper authorities any
environmental incidents
om

2. Resource The following resources should be

.c
t
ve

Implications provided:
yt
s

2.1 Workplace with storage facilities

ea

2.2 Tools, materials and equipment

relevant to the tasks (ex. Cleaning
tools, cleaning materials, trash bags,
etc.)
2.3 PPE
2.4 Manuals and references
2.5 Legislation, policies, procedures,
protocols and local ordinances
relating to environmental protection
2.6 Case studies/scenarios relating to
environmental Protection

©TVET CDACC 2018 70

 3. Methods of Competency in this unit may be
Assessment assessed through:
3.1 Demonstration
3.2 Oral questioning
3.3 Written examination
3.4 Interview/Third Party Reports
3.5 Portfolio (citations/awards from
GOs and NGOs, certificate of
training – local and abroad)
3.6 Simulations and role-plays
4. Context of Competency may be assessed on the
Assessment job, off the job or a combination of
om

these. Off the job assessment must be

t.c
ve

undertaken in a closely simulated

yt
s

workplace environment.
ea

5. Guidance Holistic assessment with other units

information for relevant to the industry sector,
assessment workplace and job role is
recommended.

©TVET CDACC 2018 71

 DEMONSTRATE OCCUPATIONAL SAFETY AND
HEALTH PRACTICES
UNIT CODE: BUS/OS/SC/BC/07/5

Unit Description
This unit specifies the competencies required to lead the
implementation of workplace’s safety and health program,
procedures and policies/guidelines.

ELEMENTS AND PERFORMANCE CRITERIA

Element Performance Criteria
These describe the These are assessable statements which
om

key outcomes specify the required level of

.c

which make up performance for each of the elements.

t
ve

workplace function Bold and italicized terms are

yt
s
ea

elaborated in the Range

1. Identify 1.1 Hazards in the workplace and/or its
workplace indicators of its presence, are
hazards and risk identified
1.2 Evaluation and/or work
environment measurements of OSH
hazards/risk existing in the
workplace is conducted by
Authorized personnel or agency
1.3 OSH issues and/or concerns raised
by workers are gathered

©TVET CDACC 2018 72

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
2. Identify and 2.1 Prevention and control measures,
implement including use of safety gears / PPE
appropriate (personal protective equipment) for
control specific hazards identified and
measures implemented
2.2 Appropriate risk controls based on
om

result of OSH hazard evaluation is

.c
t

recommended.
ve
yt

2.3 Contingency measures, including

s
ea

emergency procedures during

workplace incidents and
emergencies are recognized and
established in accordance with
organization procedures.
3. Implement 3.1 Information to work team about
OSH company OSH program, procedures
Programs, and policies/guidelines are provided
Procedures and 3.2 Implementation of OSH procedures
Policies/ and policies/ guidelines are
Guidelines participated
3.3 Team members are trained and
advised on OSH standards and

©TVET CDACC 2018 73

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
procedures
3.4 Procedures for maintaining OSH-
related records are implemented

RANGE
This section provides work environments and conditions to which
om

the performance criteria apply. It allows for different work

t.c

environments and situations that will affect performance.

ve
syt
ea

Variable Range
May include but are not limited to:
1. Hazards 1.1 Physical hazards – impact,
illumination, pressure, noise,
vibration, extreme temperature,
radiation
1.2 Biological hazards- bacteria,
viruses, plants, parasites, mites,
molds, fungi, insects
1.3 Chemical hazards – dusts, fibers,
mists, fumes, smoke,
gasses, vapors
1.4 Ergonomics

©TVET CDACC 2018 74

 Variable Range
May include but are not limited to:
 Psychological factors – over
exertion/ excessive force
Awkward / static positions,
fatigue, direct pressure, varying
metabolic cycles
 Physiological factors –
monotony, personal relationship,
work out cycle
1.5 Safety hazards (unsafe workplace
condition) –confined space,
om

excavations, falling objects, gas

t.c

leaks, electrical, poor storage of

ve
yt

materials and waste, spillage, waste

s
ea

and debris
1.6 Unsafe workers’ act (Smoking in
off-limited areas, Substance and
alcohol abuse at work)
2. Indicators 2.1 Increased of incidents of accidents,
injuries
2.2 Increased occurrence of sickness or
health complaints/ symptoms
2.2 Common complaints of workers
related to OSH
2.3 High absenteeism for work-related
reasons

©TVET CDACC 2018 75

 Variable Range
May include but are not limited to:
3. Evaluation 3.1 Health Audit
and/or Work 3.2 Safety Audit
Environment 3.3 Work Safety and Health Evaluation
Measurements 3.4 Work environment measurements of
physical and chemical hazards
4. OSH Issues 4.1 Workers’ experience/observance on
and/or presence of work hazards
Concerns 4.2 Unsafe/unhealthy administrative
arrangements (prolonged work
hours, no break time, constant
om

overtime, scheduling of tasks)

.c
t

4.3 Reasons for compliance/non-

ve
yt

compliance to use of PPEs or other

s
ea

OSH procedures/policies/guidelines
5. Prevention and 5.1 Eliminate the hazard (i.e., get rid of
control the dangerous machine
measures 5.2 Isolate the hazard (i.e. keep the
machine in a closed room and
operate it remotely; barricade an
unsafe area off)
5.3 Substitute the hazard with a safer
alternative (i.e., replace the machine
with a safer one)
5.4 Use administrative controls to
reduce the risk (i.e. give trainings on
how to use equipment safely; OSH-

©TVET CDACC 2018 76

 Variable Range
May include but are not limited to:
related topics, issue warning
signage, rotation/shifting work
schedule)
5.5 Use engineering controls to reduce
the risk (i.e. use safety guards to
machine)
5.6 Use personal protective equipment
5.7 Safety, Health and Work
Environment Evaluation
5.8 Periodic and/or special medical
om

examinations of workers
t.c

6. Safety gears / 6.1 Arm/Hand guard, gloves

ve
yt

PPE (Personal 6.2 Eye protection (goggles, shield)

s
ea

Protective 6.3 Hearing protection (ear muffs, ear

Equipment) plugs)
6.4 Hair Net/cap/bonnet
6.5 Hard hat
6.6 Face protection (mask, shield)
6.7 Apron/Gown/coverall/jump suit
6.8 Anti-static suits
6.9 High-visibility reflective vest
7. Appropriate Appropriate risk controls in order of
Risk Controls impact are as follows:
7.1 Eliminate the hazard altogether (i.e.,
get rid of the dangerous machine)

©TVET CDACC 2018 77

 Variable Range
May include but are not limited to:
7.2 Isolate the hazard from anyone who
could be harmed (i.e., keep the
machine in a closed room and
operate it remotely; barricade an
unsafe area off)
7.3 Substitute the hazard with a safer
alternative (i.e., replace the machine
with a safer one)
7.4 Use administrative controls to
reduce the risk (i.e., train workers
om

how to use equipment safely; train

.c
t

workers about the risks of

ve
yt

harassment; issue signage)

s
ea

7.5 Use engineering controls to reduce

the risk (i.e., attach guards to the
machine to protect users)
7.6 Use personal protective equipment
(i.e., wear gloves and goggles when
using the machine)
8. Contingency 8.1 Evacuation
measures 8.2 Isolation
8.3 Decontamination
8.4 (Calling designed) emergency
personnel
9. Emergency 9.1 Fire drill
procedures 9.2 Earthquake drill

©TVET CDACC 2018 78

 Variable Range
May include but are not limited to:
9.3 Basic life support/CPR
9.4 First aid
9.5 Spillage control
9.6 Decontamination of chemical and
toxic
9.7 Disaster preparedness/management
9.8 Use of fire-extinguisher
10. Incidents and 10.1Chemical spills
Emergencies 10.2Equipment/vehicle accidents
10.3Explosion
om

10.4Fire
t.c

10.5Gas leak
ve
yt

10.6 Injury to personnel

s
ea

10.7Structural collapse
10.8Toxic and/or flammable vapors
emission.
11. OSH-related 11.1Medical/Health records
Records 11.2Incident/accident reports
11.3Sickness notifications/sick leave
application
11.4OSH-related trainings obtained

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required for this
unit of competency.

©TVET CDACC 2018 79

 Required Skills
The individual needs to demonstrate the following skills:
• Following storage methods of environmentally
hazardous materials
• Following disposal methods of hazardous wastes
• Using PPE
• Practicing OSHS
• Complying environmental pollution control
• Observing solid waste management
• Complying methods of minimizing noise Pollution
• Complying methods of minimizing wastage
• Employing waste management procedures
om

• Economizing resource consumption

.c
t

• Listing of resources used

ve
yt

• Measuring current usage of resources

s
ea

• Identifying and reporting workplace environmental

hazards
• Conveying all environmental issues
• Following environmental regulations
• Identifying environmental regulations
• Assessing procedures for assessing compliance
• Collecting information on environmental and resource
efficiency systems and procedures and providing
information to the work group
• Measuring and recording current resource usage
• Analyzing and recording current purchasing strategies.

©TVET CDACC 2018 80

 • Analyzing current work processes to access information
and data and Assisting identifying areas for improvement
• Analyzing resource flow
• Determining efficiency of use/conversion of resources
• Determining causes of low efficiency of use
• Developing plans for increasing the efficiency of
resource use
• Checking resource use plans
• Complying to regulations/licensing requirements
• Determining benefit/cost of plans
• Ranking proposals based on benefit/cost compared to
limited resources
om

• Checking proposals meet regulatory requirements

.c
t

•
ve

Monitoring implementation
yt

• Adjusting plan and implementation

s
ea

• checking new resource usage

Required Knowledge
The individual needs to demonstrate knowledge of:
• Storage methods of environmentally hazardous materials
• Disposal methods of hazardous wastes
• Usage of PPE Environmental regulations
• OSHS
• Types of pollution
• Environmental pollution control measures
• Different solid wastes
• Solid waste management

©TVET CDACC 2018 81

 • Different noise pollution
• Methods of minimizing noise pollution
• Solid Waste Act
• Methods of minimizing wastage
• Waste management procedures
• Economizing of resource consumption
• 3Rs principle
• Types of resources
• Techniques in measuring current usage of resources
• Calculating current usage of resources
• Types of workplace environmental hazards
• Environmental regulations
om

• Environmental regulations applying to the enterprise.

.c
t

•
ve

Procedures for assessing compliance with environmental

yt

regulations.
s
ea

• Collection of information on environmental and resource

efficiency systems and procedures,
• Measurement and recording of current resource usage
• Analysis and recording of current purchasing strategies.
• Analysis current work processes to access information
and data Analysis of data and information
• Identification of areas for improvement
• Resource consuming processes
• Determination of quantity and nature of resource
consumed
• Analysis of resource flow of different parts of the
resource flow process

©TVET CDACC 2018 82

 • Use/conversion of resources

om
t.c
ve
yt
s
ea

©TVET CDACC 2018 83

 • Causes of low efficiency of use
• Increasing the efficiency of resource use
Inspection of resource use plans
• Regulations/licensing requirements
• Determine benefit/cost for alternative resource sources
• Benefit/costs for different alternatives
• Components of proposals
• Criteria on ranking proposals
• Regulatory requirements
• Proposals for improving resource efficiency
• Implementation of resource efficiency plans
• Procedures in monitor implementation
om

• Adjustments of implementation plan

t.c

•
ve

Inspection of new resource usage

yt
s
ea

©TVET CDACC 2018 84

 om

CORE UNITS OF COMPETENCY

t.c
ve
yt
s
ea

©TVET CDACC 2018 85

 PROCURE ORGANIZATIONS’ GOODS AND SERVICES
UNIT CODE: BUS/OS/SC/CR/01/5

Unit Description
This unit specifies the competencies required to procure
organizations’ goods and services. It involves procurement of
goods and services, and administration of the same until they are
finally consumed by the organization.

ELEMENTS AND PERFORMANCE CRITERIA

Element Performance Criteria
These describe the These are assessable statements which
om

key outcomes specify the required level of performance

.c

which make up for each of the elements.

t
ve
yt

workplace function Bold and italicized terms are elaborated

s
ea

in the Range
1. Plan for 1.1 Availability of funds is established
procurement of based of the organizations’ budget.
organizations’ 1.2 Requirements of the organization
goods, works are established based on
and services organizations’ work plan.
1.3 Procurement plan is prepared based
on requirements of the organization.
1.4 Procurement plan is approved as per
organizations policy and available
funds.

©TVET CDACC 2018 86

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
2. Procure 2.1 Prequalification of suppliers is
organizations’ developed as per standard operating
goods, works procedures.
and services 2.2 Specifications are developed based
on organization policy and laid down
regulations.
om

2.3 Market price survey is conducted as

.c
t

per standards operating procedures

ve
yt

2.4 Procurement bids are invited based

s
ea

on requirements of the organization.

2.5 Procurement bids are subjected to
various levels of evaluation based on
the specifications as per standard
operating procedures.
2.6 Procurement bids are awarded to the
most responsive bidder based on
evaluation report and negotiations
2.7 Procurement contracts are developed
between the organization and the
awarded bidder-based agreement as
per standard operating procedures.

©TVET CDACC 2018 87

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
2.8 Procurement contract is signed as per
standard operating procedures.
2.9 The contract is managed by both
parties as per contract agreement.
3. Take charge of 3.1 Procured supplies are inspected and
procured goods accepted or rejected based on
om

specifications as per SOPs.

t.c

3.2 Delivery documents are verified and

ve
yt

forwarded for payment as per

s
ea

standard operating procedures.

3.3 Goods are received based on delivery
documents as per standard operating
procedures.
3.4 Procured goods are recorded in
respective ledgers cards as per
standard operating procedures.
3.5 Goods are stored based on their
respective storage conditions or
dispatched to the user departments as
per standard operating procedures
3.6 Payment is followed up as per the
organizations policy.

©TVET CDACC 2018 88

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
4. Issue procured 4.1 Approved requisitions for goods are
goods received and verified as per
workplace policy.
4.2 Issued goods are systematically
recorded as per workplace policy.
4.3 Issued goods are signed for as per
om

workplace policy.
.c
t
ve
yt

RANGE
s
ea

This section provides work environments and conditions to which

the performance criteria apply. It allows for different work
environments and situations that will affect performance.

Variables Range
1. Requirements 1.1 Infrastructure
of the 1.2 Computers
organization 1.3 Furniture
1.4 MROs
2. Procurement 2.1 Departmental plan
plan 2.2 procurement consolidated plan

©TVET CDACC 2018 89

 3. Specifications 3.1 Quantity
3.2 quality

om
.c
t
ve
yt
s
ea

©TVET CDACC 2018 90

 Variables Range
3.3 dimensions
3.4 service levels
3.5 TORs and brand
4. Bids 4.1 RFQ -Request for quotations
4.2 Tender
4.3 RFP – request for proposals
4.4 Expression of interests
5. Levels of 5.1 Qualification
Evaluation 5.2 Technical
5.3 Financial
6. Negotiations 6.1 On terms and conditions
om

7. Delivery 7.1 Delivery notes

t.c

documents 7.2 Goods receipt

ve
yt

7.3 Invoice
s
ea

7.4 Duplicated LSO or LPO

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required for this
unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
• Organizing skills
• Analytical skills
• Negotiation skills
• Interpersonal skills
• Communication skills

©TVET CDACC 2018 91

 • Evaluation skills
• Problem solving
• Critical thinking

Required Knowledge
The individual needs to demonstrate knowledge of:
• Development of procurement plan
• Evaluation of vendors
• Preparation of contracts
• Standards procurement documents
• Goods inspection
• Receiving of goods
om

• Taking-charge of goods
.c

• Handling of goods
t
ve

• Handling delivery documents

yt
s
ea

EVIDENCE GUIDE
This provides advice on assessment and must be read in
conjunction with the performance criteria, required skills and
knowledge and range.

1. Critical Assessment requires evidence that the

Aspects of candidate:
Competency 1.1 Established availability of funds
1.2 Established requirements of the
organization
1.3 Prepared procurement plan

©TVET CDACC 2018 92

 1.4 Developed a list prequalification of
suppliers
1.5 Developed specifications item to
be procured
1.6 Conducted market price survey
1.7 Invited procurement bids
1.8 Evaluated procurement bids
1.9 Awarded Procurement bids to the
most responsive bidder
1.10 Developed Procurement contracts
1.11 Inspected and accepted/rejected
procured supplies
om

1.12 Verified and forwarded delivery

.c

documents
t
ve
yt

1.13 Received procured goods

s
ea

appropriately
1.14 Recorded Procured goods
accurately
1.15 Stored procured goods under
recommended conditions
1.16 Dispatched goods to user
departments appropriately
1.17 Followed-up vendor’s payment
1.18 Received and verified approved
requisitions for goods
1.19 Systematically recorded the
issuing of goods

©TVET CDACC 2018 93

 1.20 Facilitated signing for goods
issued
2. Resource The following resources must be
Implications provided:
2.1 A functional procurement unit
2.2 A functional procurement entity
with a warehouse
3. Methods of Competency may be assessed through:
Assessment 3.1 Written tests
3.2 Third party reports
3.3 Oral questioning
3.4 Interview
om

3.5 Observation
t.c

4. Context of Assessment could be conducted:

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yt

Assessment 4.1 On-the-job

s
ea

4.2 Off-the–job
4.3 During industrial attachment
5. Guidance Holistic assessment with related units in
information for the sector
assessment

©TVET CDACC 2018 94

 PERFORM WAREHOUSING OPERATIONS
UNIT CODE: BUS/OS/SC/CR/02/5

Unit Description
This unit specifies the competencies required to store procured
goods. It involves receiving, arranging, handling stock taking and
control as well as ensuring safety and security of procured goods.

ELEMENTS AND PERFORMANCE CRITERIA

Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
om

which make up for each of the elements.

.c

workplace function Bold and italicized terms are elaborated

t
ve
yt

in the Range
s
ea

1. Maintain 1.1 Goods are classified based their

layout of goods storage requirements.
in the store 1.2 Goods are arranged in the store based
on their categorization.
1.3 Stores cleanliness and tidiness are
maintained in accordance workplace
policy
2. Maintain 2.1 Procured goods are recorded in
records of respective stores ledgers as per
stored goods standards operating procedures.
2.2 Registers for the ledgers are
prepared as per standards operating

©TVET CDACC 2018 95

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
procedures.
2.3 Delivery documents are filed as per
standards operating procedures.
3. Maintain 3.1 Storage pests are controlled based on
quality of infestation as per standard operating
stored goods procedures.
om

3.2 Goods are stored based of their

t.c

storage requirements
ve
yt

3.3 Stored goods are utilized/issued

s
ea

based on FIFO and LIFO principles.

3.4 Stored goods are secured from
adulteration as per workplace policy.
3.5 Store is maintained as per legal
requirements
4. Maintain 4.1 Ordering for goods is done with due
optimum stock consideration to available storage
levels space as per standards operation
procedures.
4.2 Stock control is done to ensure
optimum stock levels are maintained
as per workplace.

©TVET CDACC 2018 96

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
4.3 Stock taking is done regularly to
ensure records tally with physical
stock as per standards operation
procedures.
4.4 Stock verification is done regularly to
establish efficiency stores record
om

management.
t.c

5. Secure stored 5.1 High value goods are stored in locked

ve
yt

goods cages within the stores as per

s
ea

standards operation procedures

5.2 Stores are built of strong walls and
reinforced roofs as per standards
operation procedures.
5.3 Stores are locked up always as per
workplace policy and standards
operation procedures.
5.4 Stores are physically watched always
as per workplace policy and
standards operation procedures.
5.5 Stores watchmen are vetted as per
workplace policy and standards
operation procedures.

©TVET CDACC 2018 97

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of performance
which make up for each of the elements.
workplace function Bold and italicized terms are elaborated
in the Range
5.6 Security surveillance systems are
monitored as per workplace policy.
5.7 Risk of theft of stored goods is
assessed and mitigation measures put
in place as per workplace policy.
om

RANGE
.c

This section provides work environments and conditions to which

t
ve
yt

the performance criteria apply. It allows for different work

s
ea

environments and situations that will affect performance.

Variables Range
1. Goods are 1.1 Value
Classified 1.2 Perishability
1.3 Activity based classification
1.4 Flammability
1.5 Strength
2. Delivery May include but not limited to:
Documents 2.1 Copy of contract agreement
2.2 Copy of LPO
2.3 Copy of invoice
2.4 Copy of delivery note

©TVET CDACC 2018 98

 Variables Range
2.5 Copy of inspection report
2.6 Copy of payment voucher
3. Storage May include but not limited to:
Condition 3.1 Refrigeration
Requirements 3.2 Dry place
3.3 Humidity
3.4 Ventilation
3.5 Darkness
3.6 Lightness
4. Storage Pests 4.1 Rodents
4.2 Insects
om

5. Storage 5.1 Cold dry place

.c
t

Requirements 5.2 Dry place

ve
yt

5.3 Humid conditions

s
ea

5.4 Moist conditions

5.5 Ventilated
5.6 Dark
5.7 Manufacturers’ instructions
6. Legal 6.1 OSHA
Requirements 6.2 Factories act
6.3 Employment act
6.4 EMCA 1999
6.5 Public health cap 242
7. Security 7.1 CCTV
Surveillance 7.2 Alarms
Systems

©TVET CDACC 2018 99

 REQUIRED SKILLS AND KNOWLEDGE
This section describes the skills and knowledge required for this
unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
• Organizing skills
• Analytical skills
• Negotiation skills
• Interpersonal skills
• Communication skills
• Evaluation skills
om

• Record keeping
.c

• Critical thinking
t
ve

• Risk assessment and management

syt
ea

Required Knowledge
The individual needs to demonstrate knowledge of:
• Receiving goods
• Storage conditions for various goods
• Stores handling methods
• Risk assessment and management
• Control of storage pests
• Stores records management
• Security surveillance systems
• Stock taking
• Stock verification
• Stock utilization

©TVET CDACC 2018 100

 • Stock control
• Stores security
• Stacking methods
• Storage methods

EVIDENCE GUIDE
This provides advice on assessment and must be read in
conjunction with the performance criteria, required skills and
knowledge and range.

1. Critical Assessment requires evidence that the

Aspects of candidate:
Competency
om

1.1 Considered good storage

.c

requirements in their classification

t
ve
yt

1.2 Arranged stored goods based on

s
ea

their categorization.
1.3 Maintained stores cleanliness and
tidiness
1.4 Demonstrated knowledge of
storage pests’ control
1.5 Observed FIFO and LIFO
principles in the issuance of stored
goods
1.6 Secured Stored goods from
adulteration
1.7 Demonstrated knowledge of legal
requirements related to
warehousing.

©TVET CDACC 2018 101

 1.8 Demonstrated understanding of
relationship between storage space
and stock level
1.9 Regularly took stock and updated
stock control records.
1.10 Stored high value goods under
locked cages
1.11 Demonstrated understanding of
structural design of stores
1.12 Demonstrated understanding of the
significance of safety and security
of warehouses
om

1.13 Demonstrated understanding of

t.c

risk assessment and mitigation

ve
yt

measures
s
ea

2. Resource The following resources must be

Implications provided:
2.1 A functional procurement unit
2.2 A functional procurement entity
with a warehouse
3. Methods of Competency may be assessed through:
Assessment 3.1 Written tests
3.2 Third party reports
3.3 Oral questioning
3.4 Interview
3.5 Observation

©TVET CDACC 2018 102

 4. Context of Assessment could be conducted:
Assessment 4.1 On-the-job
4.2 Off-the–job
4.3 During industrial attachment
5. Guidance Holistic assessment with related units in
information for the sector
assessment

om
t.c
ve
syt
ea

©TVET CDACC 2018 103

 DISTRIBUTE STORED GOODS
UNIT CODE: BUS/OS/SC/CR/03/5

Unit Description
This unit specifies the competencies required to distribute goods
to customers. It involves physical movement of goods from
warehouses/stores to authorized customers in an efficient manner.

ELEMENTS AND PERFORMANCE CRITERIA

Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
om

which make up performance for each of the elements.

.c

workplace function Bold and italicized terms are

t
ve
yt

elaborated in the Range

s
ea

1. Implement 1.1 A map of customers based on their

goods location is drawn as per standard
distribution operating procedures.
channels 1.2 Most efficient distribution routes are
established based on principles of
cost minimization
2. Organize 2.1 Goods to be transported are
goods categorized based on their nature,
distribution recommended conditions of
logistics transport and safety requirements.
2.2 Modes of transport are identified
based on organizations’ resources,

©TVET CDACC 2018 104

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
quantity of goods, values of goods,
nature of goods and cost
effectiveness as per workplace
policy.
2.3 Means of transport for various goods
are assigned based on suitability and
om

nature of goods to be distributed.

t.c

2.4 Movement of transport fleet

ve
yt

Authority is sought as per workplace

s
ea

policy.
3. Track 3.1 Transport fleet is fitted with motor
movement of vehicles tracking system as per
goods workplace policy.
3.2 Transport fleet tracking systems are
monitored regularly as per
workplace policy.
3.3 Predetermined transport channels
are adhered to as per workplace
policy.
4. Oversee 4.1 Distribution staff is supervised as
delivery goods per workplace policy.
to customers 4.2 Goods are delivered to customers

©TVET CDACC 2018 105

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
based on clients’ terms and
conditions of delivery.
4.3 Delivery notes are endorsed by the
recipient as per workplace policy.
4.4 Endorsed delivery notes are
surrendered as per workplace policy.
om
.c

RANGE
t
ve
yt

This section provides work environments and conditions to which

s
ea

the performance criteria apply. It allows for different work

environments and situations that will affect performance.

Variables Range
1. Modes of transport 1.1 Rail
1.2 Road
1.3 Air
1.4 Water
1.5 Carts
1.6 Milk runs
1.7 Pipelines
1.8 Two and three-legged vehicles

©TVET CDACC 2018 106

 2. Transport fleet 2.1 Trucks
2.2 Pick-ups
2.3 Cargo planes
2.4 Tractors
3. Authorized 3.1 Work ticket
3.2 Authority letter
3.3 Detail orders
4. Vehicles Tracking 4.1 Radios
System 4.2 Geographical Positioning
System
4.3 Cellular Tracking
4.4 Satellite Tracking Systems
om

4.5 Wireless System

t.c
ve
yt

REQUIRED SKILLS AND KNOWLEDGE

s
ea

This section describes the skills and knowledge required for this
unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
• Organizing skills
• Analytical skills
• Negotiation skills
• Interpersonal skills
• Communication skills
• Evaluation skills
• Problem solving
• Critical thinking

©TVET CDACC 2018 107

 • Risk assessment and management

Required Knowledge
The individual needs to demonstrate knowledge of:
• Tracking systems,
• Fleet management
• Distribution channels
• Distribution documents
• Staff supervision
• Types of goods
• Prospecting for customers
• Risk assessment and management
om
t.c

EVIDENCE GUIDE
ve
yt

This provides advice on assessment and must be read in

s
ea

conjunction with the performance criteria, required skills and

knowledge and range.

©TVET CDACC 2018 108

 1. Critical Assessment requires evidence that the
Aspects of candidate:
Competency 1.1 Demonstrated knowledge of
customers’ location
1.2 Categorized Goods to be
transported appropriately
1.3 Identified modes of transport
efficiently
1.4 Assigned suitable means of
transport for various goods.

om
.c
t
ve
yt
s
ea

©TVET CDACC 2018 109

 1.5 Sought relevant authority for
transport fleet movement
1.6 Adhered to predetermined transport
channels
1.7 Supervised distribution staff
appropriately
1.8 Delivered goods to customers
efficiently
1.9 Ensured endorsement of delivery
notes
1.10 Ensured surrender of endorsed
delivery notes
om

2. Resource The following resources must be

.c

Implications
t

provided:
ve
yt

2.1 A functional procurement unit

s
ea

2.2 A functional procurement entity

with a warehouse
3. Methods of Competency may be assessed through:
Assessment 3.1 Written tests
3.2 Third party reports
3.3 Oral questioning
3.4 Interview
3.5 Observation
4. Context of Assessment could be conducted:
Assessment 5.1 On-the-job
5.2 Off-the–job
5.3 During industrial attachment

©TVET CDACC 2018 110

 5. Guidance Holistic assessment with related units in
information for the sector
assessment

om
t.c
ve
syt
ea

©TVET CDACC 2018 111

 PARTICIPATE IN PROCUREMENT CONTRACTS
MANAGEMENT
UNIT CODE: BUS/OS/SC/CR/04/5

Unit Description
This unit specifies the competencies required to manage
procurement contracts. It involves establishing and maintaining a
good relationship between vendors and the procuring entity and
results in timely execution of procurement contracts.

ELEMENTS AND PERFORMANCE CRITERIA

Element Performance Criteria
om

These describe the These are assessable statements which

.c

key outcomes specify the required level of

t
ve

which make up performance for each of the elements.

yt
s
ea

workplace function Bold and italicized terms are

elaborated in the Range
1. Monitor 1.1 Tools for monitoring progress of
progress of contract are developed based on
procurement supervisor’s instructions
contracts 1.2 Contract progress monitoring
schedule is developed as per
supervisor’s instructions
1.3 Contract progress monitoring is
conducted in accordance with the
monitoring schedule.
1.4 Contract progress monitoring report
is prepared as per workplace policy.

©TVET CDACC 2018 112

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
1.5 Action is taken based on the
supervisor’s instructions
2. Participate in 2.1 Clear specifications are prepared in
Vendor accordance with needs of user as per
Relationships workplace policy and supervisors’
Management instructions
om

2.2 Vendors evaluation is done fairly

.c

and objectively as per supervisor’s

t
ve
yt

instructions and the legal

s
ea

requirements.
2.3 Flexibility is exercised based on the
case at hand.
2.4 Vendors are paid in accordance with
the contract and supervisors’
instructions
3. Evaluate 3.1 Vendor contract progress evaluation
vendor tools are developed based on
contract supervisors’ instructions.
performance 3.2 Notice for vendor contract progress
evaluation committee meeting is
prepared and circulated as per
workplace policy.

©TVET CDACC 2018 113

 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
3.3 Vendor contract progress evaluation
is conducted as per supervisors’
instructions.
3.4 Vendor contract progress report is
prepared as per workplace policy
and supervisors’ instructions
om
.c

RANGE
t
ve
yt

This section provides work environments and conditions to which

s
ea

the performance criteria apply. It allows for different work

environments and situations that will affect performance.

Range Variables
1. Tools for 1.1 Data Collection Tools
Monitoring Progress
2. Legal Requirements 2.1 Contract
2.2 Procurement laws
2.3 Terms and conditions
3. Incentives 3.1 Extended contracts
3.2 Timely payment

©TVET CDACC 2018 114

 REQUIRED SKILLS AND KNOWLEDGE
This section describes the skills and knowledge required for this
unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
• Contract performance measurement skills
• Communication skills
• Interpersonal skills
• Negotiation skills
• Analytical skills
• Risk assessment skills
om

• Evaluation skills
t.c
ve
syt
ea

©TVET CDACC 2018 115

 Required Knowledge
The individual needs to demonstrate knowledge of:
• Risk management
• Program monitoring
• Transition management
• Performance management
• Performance measurement
• Contract termination
• Vendor relationships
• Contract evaluation

EVIDENCE GUIDE
om

This provides advice on assessment and must be read in

.c

conjunction with the performance criteria, required skills and

t
ve
yt

knowledge and range.

s
ea

1. Critical Aspects Assessment requires evidence that the

of Competency candidate:
1.1 Demonstrated ability to develop
tools and schedule for monitoring
contract progress.
1.2 Monitored progress of contracts
and prepared progress report.
1.3 Took appropriate action based on
progress report and supervisor
instructions

©TVET CDACC 2018 116

 1.4 Prepared clear specifications for
procurement of goods, works and
services
1.5 Conducted bids preparation
objectively and legally.
1.6 Demonstrated understanding of
incentives used to enhance buyer
supplier relationships.
1.7 Initiated prompt payment of
vendors
1.8 Demonstrated understanding on
none performing vendor contracts
om

2. Resource The following resources must be

.c
t

Implications provided:
ve
yt

2.1 A functional procurement unit

s
ea

2.2 A functional procurement entity

with a warehouse
3. Methods of Competency may be assessed through:
Assessment 3.1 Written tests
3.2 Third party reports
3.3 Oral questioning
3.4 Interview
3.5 Observation
4. Context of Assessment could be conducted:
Assessment 3.6 On-the-job
3.7 Off-the–job
3.8 During industrial attachment

©TVET CDACC 2018 110

5. Guidance Holistic assessment with related units
information for in the sector
assessment

om
t.c
ve
syt
ea

©TVET CDACC 2018 111

PARTICIPATE IN ORGANIZATIONAL ASSETS
DISPOSAL
UNIT CODE: BUS/OS/SC/CR/05/5

Unit Description
This unit specifies the competencies required to dispose
organization’s assets. It involves Identifying assets for disposal,
classifying assets for disposal, executing disposal orders and
preparing disposal certificate. This applies in the Supply Chain
Management Sector.

ELEMENTS AND PERFORMANCE CRITERIA

om

Element Performance Criteria

.c

These describe the These are assessable statements which

t
ve

key outcomes specify the required level of

yt
s
ea

which make up performance for each of the elements.

workplace function Bold and italicized terms are
elaborated in the Range
1. Prepare list of 1.1 Notification of unserviceable,
assets for obsolescent, Obsolete or surplus
disposal assets is received from user
departments.
1.2 List of unserviceable, obsolescent,
Obsolete or surplus assets is verified
based on organization’s needs and
technological dynamics as per
workplace policy.

©TVET CDACC 2018 11

2
Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
1.3 Assets to be disposed are assessed as
per standard operating procedures
based on legal requirements.
1.4 An assessment report is prepared as
per supervisor’s instructions.
2. Classify assets 2.1 Serviceable/surplus assets are
om

for disposal identified and categorized as per the

.c

supervisor’s instructions
t
ve
yt

2.2 Unserviceable assets are identified

s
ea

and categorized as per the

supervisor’s instructions
2.3 Obsolete and obsolescent assets are
identified and categorized as per the
supervisor’s instructions
2.4 A classification report is prepared as
per supervisors’ instructions,
workplace policy and legal
requirements.
3. Execute 3.1 Authority to dispose is sought as per
disposal orders the supervisors’ instructions and
legal requirements.

©TVET CDACC 2018 11

3
 Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
3.2 Schedules for asset disposal is
prepared and disseminated to
relevant stakeholders as per
supervisors’ instructions.
3.3 The actual disposal is executed as
per SOP and legal requirements.
om

4. Prepare 4.1 Disposal orders are documented as

.c
t

Disposal per legal requirements and

ve
yt

Certificate supervisor’s instructions

s
ea

4.2 Disposal documents are ratified as

per the legal requirements
4.3 Disposal documents are filed and
maintained as per workplace policy
and legal requirements.

RANGE
This section provides work environments and conditions to which
the performance criteria apply. It allows for different work
environments and situations that will affect performance.

©TVET CDACC 2018 11

4
 Range Variables
1. Authority to 1.1 Organization Management
Dispose 1.2 NEMA regulations
1.3 Public Health
2. Disposal 2.1 Sale by tender
2.2 Donations
2.3 Waste Disposal Management
2.4 Sale by auction
2.5 Trade-in
2.6 Transfer to other entities
3. Ratified 3.1 Simple representation
3.2 Endorsements
om
t.c

REQUIRED SKILLS AND KNOWLEDGE

ve
yt

This section describes the skills and knowledge required for this
s
ea

unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
• Organizing skills
• Analytical skills
• Negotiation skills
• Interpersonal skills
• Communication skills
• Evaluation skills
• Problem solving
• Critical thinking

©TVET CDACC 2018 115

Required Knowledge
The individual needs to demonstrate knowledge of:
• Methods of asset disposal
• Legal framework of asset disposal and related laws
• Waste management and disposal
• Disposal documents and documentation
• Health and safety in asset disposal

EVIDENCE GUIDE
This provides advice on assessment and must be read in
conjunction with the performance criteria, required skills and
knowledge and range.
om
.c

1. Critical Aspects Assessment requires evidence that the

t
ve
yt

of Competency candidate:
s
ea

1.1 Demonstrated understanding of asset

disposal legal framework.
1.2 Identified list of unserviceable,
obsolescent, obsolete or surplus
assets
1.3 Assessed and categorized assets to
be disposed and prepared a report.
1.4 Prepared and disseminated
Schedules for asset disposal to
relevant stakeholders.

1.5 Demonstrated knowledge of asset

disposal methods.

©TVET CDACC 2018 11

6
 1.6 Documented and maintained asset
disposal documents.
2. Resource The following resources must be
Implications provided:
2.1 A functional procurement unit
2.2 A functional procurement entity
with a warehouse
3. Methods of Competency may be assessed through:
Assessment 3.1 Written tests
3.2 Third party reports
3.3 Oral questioning
3.4 Interview
om

3.5 Observation
t.c

4. Context of Assessment could be conducted:

ve
yt

Assessment 4.1 On-the-job

s
ea

4.2 Off-the–job
4.3 During industrial attachment
5. Guidance Holistic assessment with related units in
Information for the sector
Assessment

©TVET CDACC 2018 117

CONDUCT MARKET SURVEY
UNIT CODE: BUS/OS/SC/CR/06/5

Unit Description
This unit specifies the competencies required to conduct market
survey. It involves, identifying organization’s needs, collecting
market data, weighing supplier alternatives and conducting buyer
/supplier negotiation. This applies in the Supply Chain
Management Sector.

ELEMENTS AND PERFORMANCE CRITERIA

Element Performance Criteria
om

These describe the These are assessable statements which

.c
t

key outcomes specify the required level of

ve
yt

which make up performance for each of the elements.

s
ea

workplace function Bold and italicized terms are

elaborated in the Range
1. Identify 1.1 Requisitions from user departments
organizations are received as per the SOPs
needs 1.2 Requisitions are recorded as per the
SOPs
1.3 Specifications are established as per
the requisition.
1.4 Specifications are verified as per
organization policy
2. Collect Market 2.1 Availability of suppliers is
Data / established as per the specification
Information

©TVET CDACC 2018 11

8
Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
2.2 Availability of the product in the
market is established as per the
specification.
2.3 The price of the product is
established as per the supplier.
2.4 The terms and conditions are
om

established based on the supplier.

.c
t

2.5 The distance between the supplier

ve
yt

and organization is examined as per

s
ea

the organization’s needs.

3. Weigh 3.1 Market Data is analyzed as per the
Supplier SOPs
Alternatives 3.2 The best alternative is selected as
per the specifications
4. Conduct 4.1 Buyer /supplier negotiation is
Buyer/ Planned as per the organizations
Supplier needs
Negotiation 4.2 Buyer /supplier negotiation is
Conducted as per the SOPs
4.3 Buyer /supplier agreement is
executed

©TVET CDACC 2018 11

9
RANGE
This section provides work environments and conditions to which
the performance criteria apply. It allows for different work
environments and situations that will affect performance.

Range Variables
May include but not limited to:
1. Market Data 1.1 Quality
1.2 Price
1.3 Delivery times
1.4 Terms and conditions
1.5 Distance
om

1.6 Availability of the goods in the

.c

market
t
ve
yt

1.7 Suppliers
s
ea

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required for this
unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
• Organizing skills
• Analytical skills
• Negotiation skills
• Interpersonal skills
• Communication skills

©TVET CDACC 2018 120

 • Evaluation skills
• Problem solving
• Critical thinking
• Risk assessment and management

Required Knowledge
The individual needs to demonstrate knowledge of:
• Market structures
• Market geopolitics
• Market needs
• Supplier evaluation
• Supplier risk management
om

• Supply dynamics
.c

• Specification development
t
ve
yt
s
ea

EVIDENCE GUIDE
This provides advice on assessment and must be read in
conjunction with the performance criteria, required skills and
knowledge and range.

1. Critical Assessment requires evidence that the

Aspects of candidate:
Competency 1.1 Established specifications
appropriately
1.2 Verified specifications correctly
1.3 Established availability of suppliers,
product, price, terms and conditions
and distance between the supplier and

©TVET CDACC 2018 121

 organization appropriately
1.4 Analyzed market data correctly
1.5 Selected the best alternative
1.6 Planned for buyer /supplier
negotiation
1.7 Conducted the buyer /supplier
negotiation
1.8 Executed the buyer /supplier
agreement
2. Resource The following resources must be
Implications provided:
2.1 A functional procurement unit
om

3. Methods of Competency may be assessed through:

t.c

Assessment 3.1 Written tests

ve
yt

3.2 Third party reports

s
ea

3.3 Oral questioning

3.4 Interview
3.5 Observation
4. Context of Assessment could be conducted:
Assessment 4.1 On-the-job
4.2 Off-the–job
4.3 During industrial attachment
5. Guidance Holistic assessment with related units in
information for the sector
assessment

©TVET CDACC 2018 122

HANDLE ORGANIZATIONS MATERIALS
UNIT CODE: BUS/OS/SC/CR/07/5

Unit Description
This unit specifies the competencies required to handle
organizations materials. It involves, organizing materials
movement, preparing materials handling equipment and tools,
securing organizations materials and equipment, managing
occupational health and safety and maintaining material handling
tools and equipment. This applies in the Supply Chain
Management Sector. om

ELEMENTS AND PERFORMANCE CRITERIA

.c

Element Performance Criteria

t
ve
yt

These describe the These are assessable statements which

s
ea

key outcomes specify the required level of

which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
1. Organize 1.1 Materials for movement are
materials identified as per the organizations
movement needs
1.2 Materials for movement are
requested as per the organizations
needs
1.3 Materials for movement are received
and inspected as per workplace
policy

©TVET CDACC 2018 123

Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
1.4 Materials for movement are
packaged and repacked as per the
SOPs
1.5 Movement schedules prepared as per
the SOPs
2. Prepare 2.1 Materials handling tools and
om

materials equipment are identified according to

.c
t

handling classification and job requirements

ve
yt

equipment and 2.2 Condition of tools and equipment is

s
ea

tools checked as per workplace policy.

Equipment operators (where
necessary) are prepared
3. Secure 3.1 High value tools and equipment are
organizations stored in locked cages within the
materials and premises as per SOPs
equipment 3.2 Stores are locked up always as per
workplace policy and SOPs
3.3 Stores are physically watched always
as per workplace policy and SOPs
3.4 Stores watchmen are vetted as per
workplace policy and SOPs
3.5 Security surveillance systems are

©TVET CDACC 2018 124

Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
monitored as per workplace policy.
3.6 Risk of stored materials and
equipment is assessed, and mitigation
measures put in place as per
workplace policy.
3.7 High value equipment is insured as
om

per workplace policy.

.c
t

4. Maintain 4.1 Condition of tools and equipment is

ve
yt

material checked
s
ea

handling tools 4.2 Materials handling tools and

and equipment equipment are identified according to
classification and job requirements
4.3 Non-functional tools and equipment
are segregated and labeled according
to classification
4.4 Basic preventive maintenance is
carried out as per the organizations
policy
4.5 Tools and equipment are Stored as
per workplace policy.
4.6 Inventory of tools, instruments and
equipment are conducted and

©TVET CDACC 2018 125

Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
recorded as per company practices
4.7 Tools and equipment are stored in
accordance with manufacturer's
specifications
5. Manage 5.1 Safety regulations, workplace safety,
Occupational hazard control practices and
om

safety and procedures are clarified and explained

t.c

health based on organization procedures

ve
yt

5.2 Hazards/risks in the workplace and

s
ea

their corresponding indicators are

identified in accordance with
organization procedures
5.3 Contingency measures during
workplace accidents, fire and other
emergencies are recognized and
established in accordance with
organization procedures and the legal
requirements.
5.4 Hazards and risks evaluated and
reported in accordance with
organization procedures

©TVET CDACC 2018 126

Element Performance Criteria
These describe the These are assessable statements which
key outcomes specify the required level of
which make up performance for each of the elements.
workplace function Bold and italicized terms are
elaborated in the Range
5.5 Terms of maximum tolerable limits
are identified based on threshold limit
values (TLV)
5.6 Hazards and risks are Controlled as
per the SOPs
5.7 Personal protective equipment (PPE)
om

is correctly used in accordance with

t.c

organization OHS procedures and

ve
yt

practices
s
ea

5.8 Appropriate assistance is provided in

the event of a workplace emergency
in accordance with established
organization protocol
5.9 Occupational Health and Safety
awareness and emergency-related
drills are maintained as per the
workplace policy
5.10 OHS personal records are
completed and updated in accordance
with workplace requirements

©TVET CDACC 2018 127

RANGE
This section provides work environments and conditions to which
the performance criteria apply. It allows for different work
environments and situations that will affect performance.

Range Variables
1. Security May include but not limited to:
surveillance 1.1 CCTV
systems 1.2 Alarms
2. Equipment 2.1 Cranes forklift
2.2 Hand Trucks
2.3 Power Trucks
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2.4 Fork Lift Trucks

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2.5 Tractors
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2.6 Conveyors
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3. Materials 3.1 Liquids

3.2 Oils
3.3 Chemicals

REQUIRED SKILLS AND KNOWLEDGE

This section describes the skills and knowledge required for this
unit of competency.

Required Skills
The individual needs to demonstrate the following skills:
• Organizing skills
• Analytical skills
• Negotiation skills

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 • Interpersonal skills
• Communication skills
• Evaluation skills
• Problem solving
• Critical thinking
• Risk assessment and management

Required Knowledge
The individual needs to demonstrate knowledge of:
• Principles of materials handling.
• Types of goods
• Materials handling equipment
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• Risk assessment and management

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• Security surveillance systems

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• OSHA
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EVIDENCE GUIDE
This provides advice on assessment and must be read in
conjunction with the performance criteria, required skills and
knowledge and range.

1. Critical Aspects Assessment requires evidence that the

of Competency candidate:
1.1 Identified, requested, Received and
inspected Materials for movement
are as per the organizations needs

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 1.2 Packaged and repacked Materials
for movement appropriately
1.3 Prepared Movement schedules
correctly
1.4 Identified and classified Materials
handling tools and equipment
correctly
1.5 Checked the Condition of tools
and equipment keenly
1.6 Prepared Equipment operators
1.7 Stored high value tools and
equipment safely
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1.8 Monitored Security surveillance

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systems regularly.
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1.9 Assessed Risk of stored materials

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and equipment and put in place

mitigation measures
1.10 Facilitated insurance for high value
equipment
1.11 identified hazards/risks and their
corresponding indicators in the
workplace
1.12 Recognized and established
contingency measures during
emergencies
1.13 Evaluated and reported hazards
and risks

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 1.14 Demonstrated knowledge of Terms
of maximum tolerable threshold
limit values (TLV)
1.15 Controlled Hazards and risks
1.16 Correctly used Personal protective
equipment (PPE)
1.17 Maintained Occupational Health
and Safety awareness and
emergency-related drills
1.18 Completed and updated OHS
personal records
1.19 Segregated and labelled non-
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functional tools and equipment

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1.20 Carried out Basic preventive

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maintenance regularly
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1.21 Maintained inventory of tools,

instruments and equipment
2. Resource The following resources must be
Implications provided:
2.1 A functional procurement unit
3. Methods of Competency may be assessed through:
Assessment 3.1 Written tests
3.2 Third party reports
3.3 Oral questioning
3.4 Interview
3.5 Observation
4. Context of Assessment could be conducted:
Assessment 4.1 On-the-job

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 4.2 Off-the–job
4.3 During industrial attachment
5. Guidance Holistic assessment with related units in
information for the sector
assessment

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