HAILEMARIAM K.

ABUC.

Unit - II
Research process and Problem
formulation

The Research Process:

The research process consists of a series of actions or steps necessary to effectively carry
out research and the desired sequencing of these steps. The following flow chart will
illustrate the general research process:

IDENTIFY THE RESEARCH TOPIC

DEFINE THE RESEARCH PROBLEM

REVIEW CONCEPTS AND THEORIES REVIEW PREVIOUS RESEARCH

FINDINGS

FORMULATE HYPOTHESIS

FORMULATE RESEARCH DESIGN

FORMULATE SAMPLING DESIGN

COLLECT DATA

ANALYSE DATA (TEST HYPOTHESIS IF ANY)

INTERPRET THE RESULTS AND REPORT THE FINDINGS

Research Process and Problem formulation

HAILEMARIAM K.
ABUC.

The following order concerning the various steps provides a useful procedural guideline
regarding the research process:
(i) Identifying and formulating the research problem i.e., problem discovery and
definition
(ii) Extensive literature survey
(iii) Developing the working hypothesis
(iv) Preparing the research design i.e., selection of basic research method
(v) Determining the sample design i.e., deciding on sampling technique
(vi) Collecting data
(vii) Analysis of the data
(viii)Hypothesis testing
(ix) Generalization and interpretations
(x) Preparing the report and presentation of the results (formal write up of conclusions
reached)

1. Identification of a Research topic/problem:

To do a research, a topic or a research problem must be identified. So, the first step in the
research process is the choice of suitable problem for investigation. Research takes place
when there is a problematic situation and a need to solve the problem. The identification
of a research problem is a difficult phase of the entire research process.
Only when the problem is carefully and precisely defined can research be designed to
provide pertinent information. Part of the process of problem identification includes
specifying the objectives of the specific research that might be undertaken.

2. Literature Review:
It is also called document review or literature survey. It has to be directly related to the
problem to be investigated. The materials to be reviewed may include academic journals,
conference proceedings, dissertations, and government report, and policy report,
publications of international organizations, books, and newsletters. The best place for the
survey is library. In general, literature survey is used to familiarize oneself with the issue
and establish credibility and to learn from other and stimulate new ideas.

3. Developing the hypothesis

Hypothesis is a tentative intelligent guess postulating from the purpose of directing the
researcher towards the solution of problem. Or it is a statement which predicts the
relationship between two or more variables. It is necessary link between theory and
investigation, usually stated after an extensive survey of the literature.
Usually it is derived form the deductive logic of the objectives under investigation. A
one-to-one correlation might exist between the objectives and their corresponding
hypothesis. Thus there could be as many research hypotheses as there are objectives.
There are also objectives that do not need formulation of hypothesis.

4. Determining research design

The sources of information for a study and the research design go hand in hand. They
both depend upon how much is known about the problem. If little is known about the

Research Process and Problem formulation

HAILEMARIAM K.
ABUC.

phenomenon to be investigated, exploratory research is feasible. If the problem is

precisely and unambiguously formulated, descriptive or causal research is needed.

5. Design sample and collect data

Most of the empirical research depends on primary data, which are collected specifically
for the study. Data collection method can be administered through observation,
questionnaire, scheduling or indirect interviewing.
In designing the sample, the researcher must specify: (1) the sampling frame (2) the
sample selection process (3) the size of the sample. The sampling frame is the list of
population elements from which the sample will be drawn. The sample selection process
requires that the form of the sample be specified. It can be either probability or non-
probability sample. The decision on sample size involves determining how many
elements should be studied to get sufficiently accurate and reliable answers that will
allow a decision to be made regarding the problem without exceeding the time and
money budgeted.

6. Analyze and interpret the data

The collected data are useless unless findings are analyzed and the results interpreted in
the light of the problem at hand. Data analysis involves several steps. First, the data
collection forms must be scanned to be sure that they are complete and consistent. This
process is called editing. Coding involves assigning numbers to each of the answers so
that they can be analyzed. The final step in analyzing data is tabulation, the orderly
arrangement of data in a table or other summary format achieved by counting the
frequency of responses to each question.

7. Prepare the research report

The research report summarizes the research results and conclusions. It is imperative that
the research report be clear and accurate.

Problem formulation
What is a research problem?
It refers to some difficulty, which a researcher experiences in the context of either a
theoretical or a practical situation and wants to obtain a solution for the problem.
Generally, a research problem exists when there is /are.
 An individual or group, which has some difficulty or problem
 Some objectives to be attained
 Alternative measures
 Unanswered questions
 Some environment to which the difficulty pertains
Some potential source of research topic which may be helpful to a researcher for
selecting a research problem may be suggested.
a) Own professional experience is the most important source. In addition
contacts and discussions with research oriented people, attending conferences,
seminars and listening to the learned speakers
b) Inferences from theory and professional literature: Research reports,
bibliographies of books and articles, periodicals, research abstracts and
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Research Process and Problem formulation

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ABUC.

research guides suggest areas that need research. In general a preliminary

literature search is important in order to find out:
 What other researchers have to say about the topic
 Ensure that no one else has already exhausted the questions that you
aim to examine
 See how the topic has been discussed within the computing theoretical
framework.
 Make sure there is enough material available for you to work with
productively.
c) Technological and social change: New developments bring forth new
development challenges for research. New innovations and changes need to
be carefully evaluated through the research process.

The Research Question:

Usually the topics chosen are broad at first. It lacks focus for conducting research.
Therefore it should be narrowed properly and focused into specific question. So, that the
next step is to narrow down. Techniques that help us to narrow a research topic into
research question:
a) Examining of the past and present literature
b) Discussing the idea with other people
c) Applying the topic to specific context (specific time period, society or
geographical unit or subgroups or categories etc)
d) Defining the aim of the outcome (whether the research is exploratory research)
ex: performance of agricultural industries performance of Awash Agro industry.
A topic is an area within a given field of study that you would like to explore in your
research. It is the subject discussed or to be discussed.

Definition and the statement of the problem:

The next step is to clearly define the problem in unambiguous manner, i.e., explaining the
problem in a clear and unambiguous term. A problem clearly defined is a problem half
solved. If the problem is well defined it helps the researcher to:
 Discriminate relevant data from irrelevant ones
 To lay boundaries within which to study
 To be on the right track

Recommended steps in defining the research problem:

a) Statement of the problem in general way
b) Understand the nature of the problem more clearly i.e., by discussing it with others
more acquainted or experienced people.
c) Survey of the available literature, this would lead to review both empirical and
theoretical literature this enables the researcher to:
 Find out what data are available for operational purpose
 Find out if there is gaps in theories
 Find out whether the existing theory is applicable to the problem under study.
d) Developing the ideas through discussion
 It produces useful information
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Research Process and Problem formulation

HAILEMARIAM K.
ABUC.

 It sharpens his focus of attentions on a specific aspects of the study

 Also called experience survey.
e) Rephrasing the research problem: This helps to put the research problem in
specific terms, as possible so that it may become operationally viable and may help in
developing new hypothesis; Ex: research problem in broad terms “Why is
productivity in Ethiopia lower than in other countries”, this has many ambiguities as
to which set of productivity? Land, capital, labor….? With what industries is it
related? With what period of time the productivity is being talked about?

Objectives of the study:

The next step after the statement of the problem is setting up the objective; it is the most
important task in conducting research. It is here that the research can exactly determine
what data is to be collected. Thus:
 Set an overall objective of the research
 Split the overall objectives in to smaller segments known as sub-objectives
 State the sub-objectives clearly and precisely/concisely in turn think of the overall
objectives through those segments and conquer than in turn rather a frontal attack,
upon the entire problem.

Research Hypothesis:
Definition: Hypothesis is a tentative intelligent guess postulating from the purpose of
directing the researcher towards the solution of problem. Or it is a statement which
predicts the relationship between two or more variables. It is necessary link between
theory and investigation, usually stated after an extensive survey of the literature.
A Proposition is a statement about concepts that may be judged as true or false to
observable phenomena. When a proposition is formulated for empirical testing, it is a
hypothesis. A hypothesis is of a tentative and conjectural nature. Hypothesis has also
been described as statement in which we assign variable to a case.

Importance of research Hypothesis:

1) It is an indicator of the type of data needed
2) It gives direction to the research objectives
3) It gives direction to data gathering techniques (procedures)
4) It facilitates the extension of knowledge because it links theory and investigation.
5) It guides the researcher by delimiting the area of research and keeps him on the
right track.

Formulation of research hypothesis:

Usually it is derived form the deductive logic of the objectives under investigation. A
one-to-one correlation might exist between the objectives and their corresponding
hypothesis. Thus there could be as many research hypotheses as there are objectives.
There are also objectives that do not need formulation of hypothesis.

The main approach to develop a working hypothesis includes:

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Research Process and Problem formulation

HAILEMARIAM K.
ABUC.

1) Discussions with colleagues and experts about the problem, its origin and
objective in seeking a solution
2) Examination of data and records if available concerning the problem for possible
trends, peculiarities and clues
3) Review of similar studies in the area of the studies on similar problems and
4) Exploratory personal investigation which involves original field, interviews on a
limited scale, with interested parties and individuals with a view to secure greater
insight in to the practical aspects of the problems.

Note that a hypothesis can appear in your report on either:

(i) Deductive form: makes positive statement about the outcome of the study. It can
come in the form of directional or non-directional way.
 Directional: stipulates the direction of the expected result. Ex: The performance of
young employees is significantly higher than those who are experienced and old.
 Non- directional: Does not specify the direction of expected difference or
relationship. Ex: There is a difference in performance of employees who are young
and those who are old and experienced.
(ii) Null Form: Makes a statement that states no relationship.
Ex: There is no significant difference in the performance of employees between those
who are young and old
(iii) Question form: Put the hypothesis in question form. Ex: Does the change in
the experience of the employees affect the performance of employees?
(iv) Alternative hypothesis: This signifies a statement written opposite to the null form,
i.e., when the final decision is made at a given significance level if the null hypothesis
is to rejected alternative hypothesis gets accepted, the alternative hypothesis too on
equal footing along with the null hypothesis provides direction to the research.
Ex: There is significant difference in the performance of employees between those
who are young and old

Descriptive hypothesis
These are propositions that typically state the existence, size, form, or distribution of
some variable.
E.g. American cities (case) are experiencing budget difficulties (variable).
Eighty percent of company “A” stakeholders (case) favors the company’s cash dividend
(variable)
Do a majority of high school- educated students aware of HIV/AIDS.
Descriptive hypothesis format has several advantages;
 It encourages researchers to crystallize their thinking about the likely relationships
to be found.
 It further encourages them to think about the implications of a supported or
rejected finding.
 It is useful for testing statistical significance.

Relational hypothesis
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Research Process and Problem formulation

HAILEMARIAM K.
ABUC.

It is a statement that describes a relationship between two variables with respect to some
case. For e.g. Foreign cars (variable) are perceived by consumers (case) to be of better
quality (variable) than domestic cars.
Correlational hypothesis state merely that the variables occur together in some specified
manner without implying that one causes the other. E.g. Young employees (under the age
of 30) are less productive than those who are 30 years or older.
With explanatory (causal) hypothesis there is an implication that the existence of, or a
change in one variable causes or leads to a change in other variable. The causal variable
is called the independent variable (IV) and the other, the dependent variable (DV). E.g.
An increase in family income (IV) leads to an increase in percentage of income saved
(DV). An increase in advertisement (IV) expenditure leads to an increase in sales of the
product (DV).

Significance of the study:

It is to mean the rationale to conduct the research. The significance or rationale to take a
research may be stated as:
1) There is no detail local investigation before about the problem
2) The study may be conducted on the assumption that there is a strong need for
local investigation
3) To alert decision makers
4) To fill the gap in the existing studies
5) To resolve some inconsistency in previous research
6) The finding may lead to new problem for further study
7) To provide basic data about the problem

Delimitation of the study:

It is also known as the scope of the study. In many research projects, researchers cannot
treat all aspect of the research problem. The researcher, therefore, should carefully state
the boundary of the problem to be investigated. This will be undertaken by specifying
areas of all variables which will be considered in the study or by eliminating all aspects
and factors which will not be considered in the study.

Operation Definition / glossary of terms:

Is a list of words or phrases (terms or concepts). It is important to define all unusual terms
and concepts that should be misinterpreted (or misunderstood). The technical terms,
words, or phrases having special meaning should be defined operationally.

Limitation of the study: It refers to problems encountered during the research process
and their effects on the quality of the research output.

Literature Review
Secondary sources of information are useful in exploratory research. The search may
involve conceptual literature, trade literature or published statistics. The literature that is
searched depends on the problem being addressed. In a literature search, the major
emphasis is on the discovery of ideas and tentative explanations of the phenomenon.

Research Process and Problem formulation

HAILEMARIAM K.
ABUC.

In most cases, the exploration phase will begin with a literature search- a review of books
as well as articles in journals or professional literature that relate to the problem. A
literature search requires the use of library’s online catalog and one or more bibliographic
databases or indexes. Other reference materials will be incorporated in search strategy.

Literature review has five steps:

1. Define the management problem
2. Consult encyclopedias, dictionaries, handbooks and textbooks to identify key
terms, people, or events relevant to management question.
3. Apply key terms, people, or events in searching indexes, bibliographies, and the
web to identify specific secondary sources.
4. Locate and review specific secondary sources for relevance.
5. Evaluate the value of each source and its content.

Levels of information
In exploring the problem or topic, different types of information sources are to be
considered. Information sources are generally categorized into three levels;
1. Primary sources
2. Secondary sources
3. Tertiary sources
1. Primary sources
Primary sources are original works of research or raw data without interpretation that
represent an official opinion or position. Included among the primary sources are memos,
letters, complete interviews or speeches. Primary sources are the most authoritative
because the information has been filtered or interpreted by a second party. Internal
sources of primary data include inventory records, personnel records, purchasing
requisition forms, statistical process control charts etc.
2. Secondary sources
Secondary sources are interpretations of primary data. Encyclopedias, textbooks,
handbooks, magazine and newspaper articles, and most newscasts are considered
secondary information sources. All reference materials fall into this category. E.g. sales
analysis summaries and investor annual reports are examples of secondary sources as
they are compiled from a variety of primary sources. A firm searching for secondary
sources can search internally or externally.

3. Tertiary sources
Tertiary sources may be an interpretation of a secondary source but generally are
represented by indexes, bibliographies, and other finding aids. (E.g. Internet search
engines).

Types of information sources

1. Indexes and bibliographies

Indexes and bibliographies are the mainstay of any library because they help to identify
and locate a single book or journal article. The single most important bibliography in any
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Research Process and Problem formulation

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ABUC.

library is its online catalog. There are many specialized indexes and bibliographies
unique to business topics. These can be very useful in a literature search to find authors
and titles of prior works on the topic of interest.

2. Dictionaries
There are many specialized business dictionaries that define words, terms, or jargon
unique to a discipline. Most of these specialized dictionaries include in their word lists
information on people, events, or organizations that shape the discipline. E.g. Dictionary
of Business and Management. Information from dictionaries and glossaries may be used
to identify key terms for a search of an online or printed database.

3. Encyclopedias
It is used to find background or historical information on a topic or to find names or
terms that can enhance search results in other sources. They are helpful in identifying the
experts in a field and the key writings on any topic.

4. Handbooks
A handbook is a collection of facts unique to a topic. It often includes statistics, directory
information, a glossary of terms, and other data essential to a field. The best handbooks
include source references for the facts they present.

5. Directories
Directories are used for finding names and addresses as well as other data. While many
are available and useful in printed format, directories in digitized format that can be
searched by certain characteristics or sorted and then downloaded are more useful.

Importance of literature review:

1) Helps us to know whether the problem has been studied or not, is the problem
new
2) Shows the path of prior research and how current project is linked its relationship
to your study is linked to it.
3) To get and summarize that is known in the area (Research gap)
Helps us to know the data collection rule, helps us to select appropriate method of
data collection and helps us to know whether it is up to date.
4) To avoid an intentional duplication of well investigated problems
5) To avoid an intentional duplication of well investigated problems
6) To Identify the tools and instruments of data collection, to get supportive idea for
discussion of the problem
7) To get basis for formulating hypothesis
8) To know about the recommendations of the previous research for further study
which they have listed in the studies.

Research Process and Problem formulation