Tata Institute of Social Sciences

School of Skill Education

PROJECT REPORT ON COMPUTING SKILLS & DIGITAL

LITERACY
(Title of the Project Report in CAPITAL)

SUBMITTED TO All India Institute Of Local Self-Government, New Delhi

(Name of the Academic Facilitator)

By RIMANSHI SHARMA

(Name of the Student in CAPITAL)

Enrollment No. - HP 0235/0033/S24
Batch No. - HP0235/C56/B01/S25

IN PARTIAL FULFILLMENT OF - B.Voc. in Hotel Management (Golden Threshold Program)

(Name of the Course)

MONTH, YEAR

RECEIVED BY EXAMINED BY
NAME: NAME:

SIGN: SIGN:

Marks Obtained

HUB
SEAL
 SECTION – 1

PROJECT TITLE - CREATING AN EMAIL ACCOUNT

 Introduction
 In today’s digital age, an email account is an essential tool for
communication, allowing users to send and receive messages, stay connected,
and access various online services. Whether for personal, academic, or
professional purposes, email is crucial for staying in touch, registering for
services, and safeguarding online identities.

 What is an Email Account?

1. Definition of an Email Account

An email account is a service provided by email hosting companies, allowing users to send and receive
electronic mail (email) over the internet. It acts as a digital mailbox for communication.

2. Importance of an Email Account

 Communication: Email allows for instant communication, making it essential for personal, educational,
and professional purposes.
 Access to Online Services: Most online platforms, including social media, shopping websites, and cloud
services, require an email address for registration.
 Security: Email accounts often serve as recovery options for other accounts and are essential for two-
factor authentication.

 Choosing an Email Provider

 1. Popular Email Providers

 Gmail (by Google)

 Outlook (by Microsoft)
 Yahoo Mail (by Yahoo)
 ProtonMail (for privacy-focused users)

Each provider offers different features, such as storage, ease of use, and integration with other services.
For this project, we will use Gmail due to its wide usage and robust features.

2. Criteria for Choosing an Email Provider

 Storage space: How much email and data you can store.
 Ease of use: The simplicity of the interface and features.
 Integration: How well the email integrates with other services, such as cloud storage or
productivity apps.
 Security features: Two-factor authentication, encryption, and spam filters.

 Steps to Create an Email Account (Gmail Example)

Step 1: Visit the Gmail Sign-Up Page

 Open a web browser (e.g., Chrome, Firefox, Safari) and go to the Gmail sign-up page by typing
"www.gmail.com" into the address bar.
 Click on the button “Create account”.

Step 2: Choose Your Account Type

 Gmail will ask you to select whether you are creating the account for personal use or business use.
Choose "For myself" if you are creating a personal account.

Step 3: Fill in Your Personal Information

 Enter your first and last name.

 Choose a username (this will become your email address, e.g., [email protected]). If the username is
already taken, Gmail will suggest alternatives or you can try a different one.

Step 4: Set a Password

 Create a strong password that includes a mix of letters, numbers, and special characters. Make sure the
password is at least 8 characters long.
 Confirm the password by typing it again.

Step 5: Verify Your Phone Number

 Gmail will prompt you to enter your mobile phone number. This step adds a layer of security by enabling
two-factor authentication.
  After entering your phone number, Gmail will send a verification code via SMS. Enter the code to verify
your phone number.

Step 6: Provide Recovery Information

 Enter a recovery email address (optional). This will help you recover your account if you forget your
password.
 Provide your birth date and gender. This information is required for account recovery and security
purposes.

Step 7: Agree to the Terms of Service

 Review Google’s Terms of Service and Privacy Policy.

 Click on the button “I agree” to proceed.

Step 8: Complete Your Profile (optional)

 After completing the setup, Gmail may prompt you to set up a profile picture. You can upload one or skip
this step.

Step 9: Welcome to Gmail

 You have successfully created your Gmail account! You will be directed to the Gmail inbox, where you can
start sending and receiving emails.

 Important Features of a Gmail Account

1. Inbox Organization

 Gmail’s inbox is divided into tabs like Primary, Social, and Promotions to help you organize
emails easily.
 You can create labels and filters to further organize your emails into categories.

2. Search Functionality

 Gmail has a powerful search bar at the top of the inbox that allows you to search for emails by
sender, subject, keywords, or date.

3. Security Features
 Two-factor authentication (2FA): Gmail allows you to enable 2FA, which requires a second form
of identification (such as a mobile phone) to log into your account.
 Spam filtering: Gmail’s filters block suspicious or unwanted emails automatically.

4. Google Account Integration

 With a Gmail account, you gain access to Google’s other services, such as Google Drive, Google
Docs, Google Calendar, and Google Photos.

 Managing and Securing Your Email Account

1. Password Management

 Use a strong password that is difficult to guess, and change it periodically.

 Avoid using the same password for multiple accounts.

2. Enabling Two-Factor Authentication (2FA)

 Go to your Google Account settings, then to Security, and enable 2FA to add an
extra layer of protection.

3. Managing Spam and Phishing Emails

 Be cautious of emails from unknown senders asking for personal information.

Gmail automatically filters out most spam, but it’s important to avoid clicking on
suspicious links.
 You can mark emails as Spam to help Gmail improve its filtering system.
 SECTION – 2

PROJECT TITLE - GOOGLE AND ITS APPLICATIONS

 Introduction
 Google is a multinational technology company that offers a wide range of products
and services, with a focus on internet-related services, cloud computing, software, and
hardware. Google’s ecosystem includes applications designed to enhance productivity
and connectivity. These applications, such as Gmail, Google Calendar, Google Drive,
Hangouts, Google Docs, and Google Maps, are essential in both personal and professional
settings.

 Gmail
1. Overview of Gmail

Gmail, launched in 2004, is Google's email service known for its intuitive user interface and large storage
capacity. Gmail allows users to send and receive emails, organize messages, and integrate with other
Google services.

2. Features

 Email organization: Users can organize emails using labels, filters, and tabs (Primary, Social,
Promotions).
 Conversation view: Emails are grouped into threads, making it easier to follow conversations.
 Search functionality: Gmail has powerful search capabilities, allowing users to find emails quickly
using keywords, dates, and filters.
 Spam filters: Gmail has an effective spam filter that blocks unwanted emails and allows users to
block or report spam.
 3. Advanced Features

 Offline mode: Gmail can be accessed even without an internet connection, allowing users to
read and compose emails offline.
 Undo send: Users can cancel an email after sending it, within a short time window.
 Confidential mode: This feature allows users to send messages that self-destruct after a certain
time or require a passcode to access.

4. Use Cases

 Gmail is widely used for personal communication and business correspondence. Companies
often use Gmail for its integration with other Google services like Google Drive and Google
Calendar. It is also used in educational settings for communication between students and
teachers.

 Google Calendar
1. Overview of Google Calendar

Google Calendar is a time-management and scheduling application. It allows users to create events, set
reminders, and share calendars with others. It is often used in conjunction with Gmail for scheduling
meetings and appointments.

2. Key Features

 Creating events: Users can create events with titles, dates, locations, and descriptions.
 Reminders and goals: In addition to events, users can set reminders and personal goals (like
"Exercise" or "Read").
 Sharing and syncing: Calendars can be shared with others, allowing for collaborative scheduling.
It also syncs across multiple devices.

3. Integration

Google Calendar integrates seamlessly with Gmail, allowing users to create events directly from email
invitations. It also syncs with Google Meet for video conferencing.

4. Use Cases
  Personal: Managing family events, birthdays, and appointments.
 Professional: Scheduling meetings, deadlines, and task management in a collaborative team
environment.
 Academic: Setting up class schedules, deadlines, and study sessions.

 Google Drive
1. Overview of Google Drive

Google Drive is a cloud-based storage service that allows users to store and share files online. Launched
in 2012, it provides 15GB of free storage, with options to upgrade to more storage.

2. Features

 File storage: Users can store files like documents, photos, and videos.
 File sharing: Google Drive allows users to share files with specific people, giving them view,
comment, or edit permissions.
 Integration: Google Drive integrates with Google Docs, Sheets, and Slides for easy document
collaboration.

3. Security

Google Drive uses encryption to protect user data, both while it's stored and when it's being
transmitted. Two-factor authentication adds an extra layer of security.

4. Advanced Features

 File versioning: Google Drive automatically saves versions of files, allowing users to revert to
earlier versions.
 Backup and Sync: Users can back up files from their devices automatically.
 Offline mode: Files can be accessed and edited without an internet connection.

5. Use Cases

 Storing personal documents like tax files, resumes, and photos.

 Collaborating on group projects by sharing documents and working on them simultaneously.
 Business use for sharing reports, presentations, and client files.
  Google Hangouts (Now Google Chat & Google Meet)
1. Overview of Google Hangouts

Google Hangouts was Google’s messaging and video-calling service, now replaced by Google Chat for
messaging and Google Meet for video conferencing. These services are widely used for both personal
and professional communication.

2. Features

 Text chat: Allows users to send instant messages.

 Video and voice calls: Enables high-quality video and voice calls, both one-on-one and in groups.
 Screen sharing: Users can share their screen during calls, which is useful for presentations and
collaborative work.

3. Transition to Google Chat and Google Meet

 Google Chat: Focuses on messaging and collaboration, particularly for work teams. It integrates
with Google Drive and Google Docs.
 Google Meet: Designed for video conferencing with large groups, featuring features like screen
sharing, recording, and live captions.

4. Use Cases

 Business: Video meetings, virtual collaboration, and presentations.

 Personal: Keeping in touch with family and friends.
 Education: Virtual classrooms and remote learning.

 Google Docs
 1. Overview of Google Docs

Google Docs is a cloud-based word processing application that allows users to create,
edit, and collaborate on documents online. It’s a key tool for collaboration, offering real-
time editing and sharing capabilities.

2. Features

 Real-time collaboration: Multiple users can work on the same document

simultaneously, with changes visible in real-time.
 Auto-saving: All changes are saved automatically to Google Drive.
 Version history: Users can track changes and revert to previous versions.

3. Collaboration

 Permissions: Users can share documents and control whether others can view,
comment, or edit.
 Comments and suggestions: Collaborators can leave comments and suggestions
for others to review and implement.

4. Use Cases

 Education: Group projects, shared notes, and collaborative essays.

 Business: Collaborative reports, proposals, and document reviews.
 Personal: Writing resumes, letters, and personal documents.

 Google Maps

1. Overview of Google Maps

Google Maps is a web mapping service launched by Google in 2005. It provides detailed information
about geographical regions, routes, and locations. It also offers real-time traffic information, satellite
imagery, and street views.

2. Features

 Navigation: Provides step-by-step directions for driving, walking, cycling, and using public
transportation.
 Street View: Allows users to explore areas as if they were walking through them.
 Real-time traffic updates: Displays current traffic conditions and suggests alternate routes to
avoid delays.

3. Advanced Features

 Offline maps: Users can download maps for use in areas without internet access.
 Timeline: Tracks users' past movements and locations.
 Local business listings: Displays nearby businesses, restaurants, and attractions along with user
reviews.

4. Use Cases

 Travel: Planning trips and navigating unfamiliar areas.

 Business: Delivery services and logistics planning.
 Local exploration: Finding restaurants, shops, and points of interest.