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Group Dynamics – Teams and Conflicts

The document discusses various aspects of teamwork, including interdependence types (reciprocal, sequential, pooled), transactive memory, and interaction processes that enhance team effectiveness. It also outlines Hackman's Five Factor Model for successful teams and the importance of cohesive alliances and trust in organizational settings. Additionally, it addresses conflict dynamics, negotiation types, and social value orientation in group interactions.

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0% found this document useful (0 votes)
6 views

Group Dynamics – Teams and Conflicts

The document discusses various aspects of teamwork, including interdependence types (reciprocal, sequential, pooled), transactive memory, and interaction processes that enhance team effectiveness. It also outlines Hackman's Five Factor Model for successful teams and the importance of cohesive alliances and trust in organizational settings. Additionally, it addresses conflict dynamics, negotiation types, and social value orientation in group interactions.

Uploaded by

bkatlenem
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Working in Teams

Interdependence
- How the group members depend on one another to achieve their collective and individua goals.
- Level of Independence – The extent of the members’ ability to determine their own outcome.
- Three types of Interdepende:
o Reciprocal – Set of tasks takes the output of other tasks as an input; creating a looping process of
dependency between the tasks.
o Sequential – Fixed order of work; the task is then passed from one person to another.
o Pooled – Performs in separate functions; members may not directly interact, yet contribute individual
efforts to the same overall purpose or task.
Transactive Memory
- Information to be remembered is distributed the member of the group who can then be relied upon to provide that
information when it is needed.
Transactive Memory
- Moreland and his colleagues discovered that teams that performed the best showed signs of:
o memory differentiation – some of the team members were better at remembering certain parts of the
assembly procedures than others;
o task coordination – the team-trained teams worked whether that's confusion;
o task credibility – the teams with stronger than something memories trusted one another's claim about the
assembly process.
Interaction Process Analysis (IPA)
- Categorizes group interactions into task oriented actions and socio-emotional behaviors.
Action Process
o Monitoring progress – checking individual and team actions.
o Systems monitoring – tracking resources like time and energy.
o Team Monitoring & backup – assisting team members as needed.
o coordination of action – synchronizing actions for seamless operation.
Transition process
o mission analysis – assessing task on my resources, and conditions.
o Gold specification – setting clear, achievable goals.
o Strategy formulation – Planning and adjusting strategies based on experience.
Interpersonal process
o conflict management – reducing tension to maintain unity.
o Motivation & confidence building – enhancing team spirit and morale.
o Affect management – handling emotional dynamics for smooth collaboration.
Hackman’s Five Factor Model
o Real team – members have shared task, boundaries state who is inside or outside of the group through
staple membership.
o Compelling direction – the team has a meaningful and clear purpose to motivate members.
o Strong structure – right size, composition, skills, norms, and tasks that enable the teams to work effectively.
o Supportive context – resources, rewards, recognition, feedback, and learning opportunities upon the team
to work effectively.
o Expert coaching – management of the team by identifying which member requires help or development for
a skill toward a task through coaching.
Adaptive structure
- things are often organized for the roles and norms, including the interim member relations in order to maximize the
effectiveness of the team.
- Are there structural element:
o performance norms – centered on how hard the person should work within the group.
o Social norms – Standards of acceptable behavior shared within the group.
▪ Explicit norms
▪ implicit norms
▪ status
▪ communication networks
cohesive alliance
- themes can display one or more of the other types of cohesion, but their unity usually arises from their task cohesion
the pursuit of common goal.
- Types of cohesive alliance:
o social cohesion – interpersonal connection and bonding between group members.
o Shared identity – share the identity within the group, including the use of plural pronouns.
o Emotional cohesion – feelings attributed within the group, including the communication of groups morale
and vitality.
Integrated model of organizational trust
- the model represents the theory of trust in groups and organizational settings that highlights the individuals trust is
based on perception of three factors:
o ability
o benevolence
o integrity

Conflict
- Disagreement, discord, and friction that occur within the group caused by differences.
- Process include:
o Conflict escalation
o Conflict de-escalation
o Conflict resolution
o Routine interaction
o Disagreement
o Conflict
- Thee are two types of conflict
o Intragroup Conflict – Conflict between two or more members.
o Intergroup Conflict – Conflict between two or more groups.
Mixed- Motive Situation
- Interdependence among interactants involves both competitive and cooperative goal structures.
Prisoner’s Dilemma Game (PDG)
- One must make either cooperative or competitive choices in order to win.
- Behavior Assimilation The eventual matching of the behaviors displayed by cooperating or competing group members.
Social Value Orientation
- The dispositional tendency to respond to conflict settings in a proself or prosocial way.
o Individualist – proself and concerned only with their own outcomes.
o Competitors – proself and strive to maximize their own outcomes, they also seek to minimize others
outcomes.
o Cooperators – both pro social and pro self, so they strive to maximize their own outcomes and others’
outcomes as well.
o Altruists – prosocial but not proself
Reactance
- A complex emotional and cognitive reaction that occurs when individuals feel that their freedom to make choices has
been threatened or eliminated.
Two types of Negotiation
o Distributive negotiation – involves trying to get as much of the pre-existing value on the negotiating table for yourself
and away from other party.
o Integratove negotiation – parties work together to find mutually beneficial solution.

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