NetBackup™ Emergency

Engineering Binary Guide

Release 10.0 and 10.x

Document Version 2
NetBackup™ Emergency Engineering Binary Guide
Last updated: 2022-06-27

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 Contents

Chapter 1 NetBackup release content listings ............................... 5

About NetBackup release content listings ............................................ 5

About the NetBackup "known issues" documentation conventions
............................................................................................. 6

Chapter 2 EEBs and other known issues resolved in

NetBackup 10.0.0.1 ...................................................... 7
Previous EEBs now resolved in NetBackup 10.0.0.1 ............................. 7
Other known issues resolved in NetBackup 10.0.0.1 ............................ 11

Chapter 3 EEBs and other known issues resolved in

NetBackup 10.0 ........................................................... 13
Previous EEBs now resolved in NetBackup 10.0 ................................. 13
Other known issues resolved in NetBackup 10.0 ................................. 28

Appendix A About SORT for NetBackup Users ............................... 37

About Veritas Services and Operations Readiness Tools ...................... 37
 Chapter 1
NetBackup release
content listings
This chapter includes the following topics:

■ About NetBackup release content listings

■ About the NetBackup "known issues" documentation conventions

About NetBackup release content listings

Each release of NetBackup incorporates fixes to several known issues that affected
previous versions of NetBackup. Some of these fixes are associated with the
customer-specific issues that have been documented in the form of customer cases.
Several of the customer-related fixes that are incorporated into each release are
also made available as emergency engineering binaries (EEBs).
The NetBackup Emergency Engineering Binary Guide contains the following
information:
■ Tables that list the EEBs that were incorporated into NetBackup releases
■ Release content listings of some of the known issues that were fixed in
NetBackup releases
The NetBackup Emergency Engineering Binary Guide is published for each major
release and minor (single-dot) release. The guide is then periodically updated to
include the EEB and release content listings for subsequent double-dot and triple-dot
releases.
Much of the information that is found in the NetBackup Emergency Engineering
Binary Guide can also be found on the Veritas Services and Operations Readiness
Tools (SORT) website using the NetBackup Hot Fix and EEB Release Auditor
widget.
 NetBackup release content listings 6
About the NetBackup "known issues" documentation conventions

See “About Veritas Services and Operations Readiness Tools” on page 37.

Note: If you do not see information about an EEB or a fixed issue that you expected
to see in the NetBackup Emergency Engineering Binary Guide or in SORT, contact
Veritas Support.

About the NetBackup "known issues"

documentation conventions
The following items describe the conventions used in the NetBackup known issues
listings:
■ Etrack Incident
Notes the Etrack number that targets a release
■ Associated Primary Etrack
An additional Etrack number that exists in the incident hierarchy
■ Associated Service Request Etrack
The Etrack that is associated with the customer support service request
■ Description
Describes a particular issue that has been fixed in a release, as well as additional
notes and workarounds (if available).
Workarounds can be used instead of applying the patch, however, Veritas
recommends the best practice of operating at the latest available NetBackup
release level.
■ **Description or **Etrack number
Describes a critical issue or an issue that can lead to a potential data loss that
has been fixed in this release
Please read these issue descriptions carefully. In some cases, a Tech Alert link
is provided.
 Chapter 2
EEBs and other known
issues resolved in
NetBackup 10.0.0.1
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.0.0.1

■ Other known issues resolved in NetBackup 10.0.0.1

Previous EEBs now resolved in NetBackup

10.0.0.1
Table 2-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.0.0.1 resolves the issues that were fixed with each of
these EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found on the Veritas Services and Operations Readiness
Tools (SORT) website.

Table 2-1 Previous EEBs now resolved in NetBackup 10.0.0.1

Etrack Number EEB Description

4033708 Smartmeter is not recording usage data correctly.

4046543 OpsCenter Job Finalized Alert Policy is not displaying policy view.
 EEBs and other known issues resolved in NetBackup 10.0.0.1 8
Previous EEBs now resolved in NetBackup 10.0.0.1

Table 2-1 Previous EEBs now resolved in NetBackup 10.0.0.1 (continued)

Etrack Number EEB Description

4050710 The Azure cloud GRT BFS (Backup From Snapshot) job fails intermittently with
'db_FLISTsend: db_end_sts() failed: file read failed (13)' in activity monitor.

4052746 For an Oracle database backup on Windows client, NetBackup does not honor the
BKUP_IMAGE_PERM=ANY setting which is passed on via RMAN SEND parameters. The
Oracle backup images should have appropriate permissions set (0664).

4052996 Netbackup AHV backups intermittently fail with status 6.

4055207 SAP Oracle redirected restore fails when multistream option is enabled.

4055314 Only ten entries are listed for subscriptions or resources under backup options when creating
a protection plan for cloud. EEB increases to one hundred being listed.

4056600 In ext4, symlink paths which are less than 60 bytes are stored in the inode, but NetBackup
looks in the inode for 60 byte paths as well.

4058350 Netbackup AHV backups intermittently fail with status 6 after upgrade to 9.1.0.1

4058364 DNAS snapshot import is failing with Status 130 'bpfis coring'

4059688 RHV restore fails with 'FTL - Failed to attach restored disks to VM. Error: [Cannot attach
Virtual Disk: Disk is locked. Please try again later.]'

4060550 NetBackup Enterprise Media Manager (nbemm) process crashes while connecting with
misconfigured SAN clients.

4062519 With Azure Cloud Scalable Storage Weekend settings configured, all jobs stop/fail on Sunday
morning, moments past midnight.

4064278 Smartmeter is not recording usage data correctly.

4064529 Mail delivery is not working properly.

4065723 Post-upgrade to 9.1.0.1 issues: any names in the auth.conf file with a # (pound sign) after
their name only get the BAR GUI.

4065763 SQL backup jobs hang Issuing SignalAbort to MS SQL Server VDI.

4066473 nbcomponentupdate fix for Flex instances.

4066683 Multiple SQL database calls querying metadata results in performance issues.

4067200 NDMP Accelerator of Isilon filer fails with status 84.

4067516 Exchange backup fails with status 13: ERR - invalid STRM header.

4067522 Exchange backup fails with status 13: ERR - invalid STRM header.
 EEBs and other known issues resolved in NetBackup 10.0.0.1 9
Previous EEBs now resolved in NetBackup 10.0.0.1

Table 2-1 Previous EEBs now resolved in NetBackup 10.0.0.1 (continued)

Etrack Number EEB Description

4067552 Exchange backup fails with status 13: ERR - invalid STRM header.

4067641 Only ten entries are listed for subscriptions or resources under backup options when creating
a protection plan for cloud. EEB increases to one hundred being listed.

4067891 Provides Isolated Recovery Environment (IRE) for WORM storage server application.

4068095 Provides support for Emulex 32Gb cards.

4068281 Unable to restore System State from Synthetic Full backups.

4068524 1. This EEB provides support for backup from SnapMirror volumes. 2. The EEB needs to be
used along with the EEB created for ET #4068842

4068575, version 1 Email notifications are not sent after second occurrence of error.

4069443 This EEB contains the required changes for BMR support of thin provisioned volumes. The
changes on RHEL 8.X client containing thin provisioned volumes, boot server and primary
server.

4069596 Inflated capacity usage observed with Standard policy-type and client versions prior to 8.1

4070018 Login to NetBackup Adminsitration Console (Java) fails with status 505 due to password
length of 63 or more characters.

4070421, version 1 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 10.0

4070469 NetBackup primary server installation fails on SUSE Linux when symlink is present.

4070558 Upgrade to OpenSSL 1.0.2zd.

4070732 The restore of an Oracle database may fail for a RAC configuration with multiple databases.
During the restore processing, the wrong image is selected for an Oracle backup piece if the
backup of 2 databases occurred at the same time.

4070874, version 2, 1 Upgrades Spring version to 5.3.18 so that Storage Platform Web Service (spws) verifies
vSphere certificates. Upgrades Jackson databind to version 2.13.2.2.

4071103 Upgrades Spring version to 5.3.18 and provides Jackson JAR updates for NetBackup
Administration Console (Java GUI).

4071805 The restore of an Oracle database may fail for a RAC configuration with multiple databases.
During the restore processing, the wrong image is selected for an Oracle backup piece if the
backup of 2 databases occurred at the same time.
 EEBs and other known issues resolved in NetBackup 10.0.0.1 10
Previous EEBs now resolved in NetBackup 10.0.0.1

Table 2-1 Previous EEBs now resolved in NetBackup 10.0.0.1 (continued)

Etrack Number EEB Description

4071808 This EEB provides support for snapshot replication for volumes having SnapMirror and
SnapVault relationship. This also provides support for backup from SnapMirror and SnapVault
volumes.

4072063 VDDK is being distributed with older openssl / expat libraries.

4072179 This EEB is related to VMware virtual machine conversion to AWS AMI feature. This EEB
addresses the issue that, nbrestoreec2 fails to upload virtual machine disk files to AWS S3
with file size larger than 80GB.

4072235 The restore of an Oracle database may fail for a RAC configuration with multiple databases.
During the restore processing, the wrong image is selected for an Oracle backup piece if the
backup of 2 databases occurred at the same time.

4072436 RHV restore fails with 'FTL - Failed to attach restored disks to VM. Error: [Cannot attach
Virtual Disk: Disk is locked. Please try again later.]'

4073293 Upgrades Spring version to 5.3.19.

4073455 This EEB provides support for snapshot replication for volumes having SnapMirror and
SnapVault relationship. This also provides support for backup from SnapMirror and SnapVault
volumes.

4073544 Updates JRE to JRE 8 update 333.

4074445 Updates PAR::Packed Perl executables to OpenSSL 1.0.2zd.

4074450 Updates version to pspOpenssl-7.6.12.0

4074452 Upgrade to OpenSSL 1.0.2zd for binaries created using PAR::Packer.

4074541 Updates libarchive to 3.6.1. [RHEL/Debian binary on All Server platform]

4074763 Updates libarchive to 3.6.1.

4074764 Updates libarchive to 3.6.1. [SuSE binary on All Server platform]

4074812 Update version to pspOpenssl-7.6.12.0 [RedHat3.10.0 and Debian 3.10.0 nbcheck on all
Primary Server platforms]

4074813 Update version to pspOpenssl-7.6.12.0 [SuSE4.4.73 nbcheck on all Primary Server platforms]

4075538, version 1 Updates log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19
(CVE-2022-22965).

4076994 Updates JRE to JRE 8 update 333.

 EEBs and other known issues resolved in NetBackup 10.0.0.1 11
Other known issues resolved in NetBackup 10.0.0.1

Table 2-1 Previous EEBs now resolved in NetBackup 10.0.0.1 (continued)

Etrack Number EEB Description

4077106, version 1 Updates log4j JARs to 2.17.1 (CVE-2021-44228) and Spring JARs to 5.3.19
(CVE-2022-22965).

4077535 Updates JRE to JRE 8 update 333.

4078399 log4j jars updated to 2.17.1 (CVE-2021-44228) and spring jars updated to 5.3.19 (CVE- 2022-
22965)

4078631 Updates libarchive to 3.6.1

4078632 Updates libarchive to 3.6.1

4078633 Updates libarchive to 3.6.1

4078634 Updates libarchive to 3.6.1

4078635 Updates libarchive to 3.6.1

4078636 Updates libarchive to 3.6.1

Other known issues resolved in NetBackup

10.0.0.1
Etrack Incident: 4069097
■ Associated Primary Etrack: 4066471
■ Associated Service Request Etrack(s): 4066470
■ Description:
Backup jobs failed with status code 800 on Flex Master 8.3.0.2. Temporary
space limit exceeded.
Etrack Incident: 4069936
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Updates to the Backup Host Pool failed with the error “All backup hosts in a pool
must have the same Operating System”.
Etrack Incident: 4071945
■ Associated Primary Etrack: 4069020
 EEBs and other known issues resolved in NetBackup 10.0.0.1 12
Other known issues resolved in NetBackup 10.0.0.1

■ Associated Service Request Etrack(s): 4069018

■ Description:
Cloudpoint was not enabled to protect Azure's Reliance Jio region.
Etrack Incident: 4075000
■ Associated Primary Etrack: 4071582
■ Associated Service Request Etrack(s): 4071581
■ Description:
Unable to select any other storage tier than standard when using Google Cloud
Storage (GCS).
 Chapter 3
EEBs and other known
issues resolved in
NetBackup 10.0
This chapter includes the following topics:

■ Previous EEBs now resolved in NetBackup 10.0

■ Other known issues resolved in NetBackup 10.0

Previous EEBs now resolved in NetBackup 10.0

Table 3-1 contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 10.0 resolves the issues that were fixed with each of these
EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found using the Veritas Services and Operations Readiness
Tools (SORT) website.
https://sort.veritas.com/netbackup

Table 3-1 Previous EEBs now resolved in NetBackup 10.0

Etrack Number EEB Description

3952829 Nbdeployutil report shows inaccurate capacity numbers for some clients.

3956103, version 24, The EEB bundle contains the fixes for MSDP issues on NetBackup 8.1.2
23
 EEBs and other known issues resolved in NetBackup 10.0 14
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

3962067 NBDEPLOYUTIL does not show the correct results.

3967906 NBDEPLOYUTIL does not show the correct results.

3973251 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

3979291 NBDEPLOYUTIL is not showing correct results with FEDS data for sparse files.

3981098 Exchange GRT restore fails when user deletes DisableLoopBackCheck from the Registry.

3981133, version 33, 8.2 MSDP Preferred EEB bundle

32, 31, 30, 29, 28, 27

3981837, version 25, The EEB bundle contains fixes for Cloud Catalyst issues on NetBackup 8.2.
24

3983247 VXupdate shuts down vmd.exe without checking to see if it is a Veritas process.

3983309, version 6, 5, EEB Fix for CVE-2021-44228 - Update NetBackup with Apache Log4j 2.17.1
4, 3, 2, 1

3989733 nbdisco crashes on the primary server after upgrading NetBackup to 8.2

3991551, version 3, 1 Restore network at vCenter level for VCD restores.

3992265 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

3996205 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

3999214 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

4002232 Multiple clients display zero size in Itemization tab of capacity report.

4010507, version 1 1-This fix ensure the NetBackup Resource Broker related data is stored in a SQLite DB
instead of Sybase. 2-Files and folders restore option greyed out when attempting restore via
the Web UI.

4012007 GRT restore fails because EWS autodiscovery is rejected when DisableLoopbackCheck
registry value is removed.

4013370, version 2, 1 OpsCenter generates alerts for connection to media server lost
 EEBs and other known issues resolved in NetBackup 10.0 15
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4013394, version 23, The EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.1
22, 21, 20, 19, 18, 17,
16, 15, 14

4015947, version 4 The EEB bundle contains fixes for Cloud Catalyst and MSDP Direct Cloud Tiering issues on
NetBackup 8.3.0.1.

4016996 HBase backups fail with service ID configuration which is not using the hostname of the
server in hbase-site.xml. It instead uses the service name which is a virtual name.

4017144 Introduction of NetBackup Performance Monitor (nbperfmon) tool.

4017931 Introduction of NetBackup Performance Monitor (nbperfmon).

4019103 SLP (duplication and replications) jobs fail with error 50.

4019469 Email notifications not resuming for like issues after 24 hours as they should.

4019481 SLP (duplication and replications) jobs fail with error 50.

4019819 Updates Tomcat to 9.0.38 or higher to resolve CVE-2020-13943 for OpsCenter version 8.2.

4020029 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

4020247, version 2 Bundle of fixes for OST changes from 9.0 release.

4020631 Fixes an issue in credential fetching caused by a passphrase that is too long.

4020765 The Queued Jobs are not shown in the Activity Monitor, but bpdbjobs output show multiple
jobs.

4021177 Tomcat version 9.0.37 shipped with Netbackup affected by CVE vulnerability

4021210 VMware ASC backup fails with error code 20 if the client VM has iSCSI type disks.

4022378 CVE vulnerability found in Tomcat.

4022693 OpsCenter 8.3.0.1 generates false "media server unreachable" alerts every few minutes.

4023134 Upgrade to Tomcat 9.0.40.

4024151 Backups that use dbclient when the client and media are the same do not report the Buffer
Waits/Delay messages in the Job Detail status.

4026558 VMware snapshot state files are not getting cleaned

4026941 Errors are received while attempting VMware recovery from Web UI.
 EEBs and other known issues resolved in NetBackup 10.0 16
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4027101 Customer network topology prohibits NetBackup source media server to target DD storage
connectivity

4027539 This EEB provides security requirements for upgrading Apache Tomcat version to 9.0.40 on
NetBackup 9.0.

4027944 VMware snapshot is not deleted after backup.

4028002 VMware snapshot state files are not getting cleaned

4028637, version 2, 1 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.2.

4028759 The nbdeployutil report does not complete.

4029433 BMR boot CD couldn't drive up NIC. While performing BMR procedure, qlogic drivers fails
to load.

4029532 VMware restore for certain VMs fail to create VM due to

PopulateVirtualMachineConfigInfoFromXml: SYM_VMC_ERROR.

4029596 This EEB provides Apache Tomcat version 9.0.40.

4030014, version 4, 3 The EEB bundle contains fixes for Cloud Catalyst and MSDP Direct Cloud Tiering issues on
NetBackup 8.3.

4030336 Improvements in traditional licensing report for virtualization-related information.

4030341 Improvements in traditional licensing report for virtualization-related information.

4030343 Improvements in traditional licensing report for virtualization-related information.

4030350 SLP (duplication and replications) jobs fail with error 50.

4030619 nbdisco service crashes frequently on the primary server.

4030628 'Exclude swap and paging files' option in NetBackup VMware backup policy only excludes
first page file.

4031123 OpsCenter reports incorrectly show dates in the future when using Time Frame Group by of
Weeks of Year

4031137, version 3, 2 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.0.

4031187, version 5 Accelerated NDMP images fail with status code 13/99 due to inode corruption in images.

4031237 Granular restoration not working on a VM Hyper-V with a NetBackup agent.

 EEBs and other known issues resolved in NetBackup 10.0 17
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4031358 Trying to delete SLPs created by a protection plan fails with status code 2528 (Changes are
not allowed for an SLP that a Protection Plan manages).

4031725 Unable to view policies from the web UI ("system error occurred") when the Exchange server
list has more than 255 entries.

4032016 VMware virtual machine entered into emergency mode at first boot after successful restore.

4032167 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.3.0.1.

4032263, version 1 BMR self restore for redhat7.6 fails with 'GRUB boot loader installation failed'

4032294 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 9.0.

4032321 The NetBackup 8.3.0.1 NBDeployutil Capacity Report fails.

4032333 OpsCenter generates false "lost contact with media server" alerts.

4032565 Improvements in traditional licensing report for virtualization-related information.

4032831 nbemmcmd -resethost does not propagate changes and connections can fail after a client
downgrade from 8.2 to 7.7.3

4032886 Vulnerability found in Apache Tomcat shipped with OpsCenter.

4032902 HTTPS-enabled Hadoop backups fail with error codes 636 and 24.

4033018 vxupdate unable to identify bpps process binary path

4033116 HTTPS-enabled Hadoop backups fail with error codes 636 and 24.

4033203 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.1.2.

4033425 Java GUI 8021 error on login, cannot access security management nodes.

4033469 PostgreSQL backups do not always return the correct error code. At times, return status 0
is returned even when a job fails.

4033575 Exchange GRT restore fails. The EWSLog00 log shows that EWS autodiscover fails, and
URLs found by monad do not succeed.

4033858 Improvements in traditional licensing report for virtualization-related information.

4033971, version 3, 2, The EEB bundle contains fixes for MSDP issues on NetBackup 9.0.0.1
1

4034016 Adds Cache-Control and Pragma headers to HTTP responses with value no-cache.
 EEBs and other known issues resolved in NetBackup 10.0 18
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4034425 There is a potential for data loss when doing the BMR restore with the Accelerator backup
images.

4034501 nb-runtime collection (a daily process) consumes 13-15 GB of memory and takes 12-15 hours
to complete, resulting in a large portion of server memory locked up during that time.

4034657 NDMP backups are not showing up in the nbdeployutil report.

4034678, version 2, 1 Unable to view storage servers in the web UI and fails to fetch storage unit details.

4034734 VMware Intelligent Policy (VIP) is shown in the policies subtab of the OpsCenter Client view.

4034848 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.1.1.

4034869 OpsCenter reports incorrectly show dates in the future when using Time Frame Group by of
Weeks of Year

4035034 NetBackup 9.0 Active Directory (AD) login takes 5-10 minutes to login to NetBackup Java
GUI.

4035409 When the install agent attempts to access large registry keys on windows hosts, the agent
crashes, due to an internal buffer that is incorrectly sized. This is a Windows-specific defect.

4035508 Improvements in traditional licensing report for virtualization-related information.

4035556 Improvements in traditional licensing report for virtualization-related information.

4035671 Asset cleanup does not complete successfully, throwing an exception error stating SQL
statement cannot be executed.

4035779 VXUpdate fails with status 7226: Can't write to C:\long_path_with_more_than_260_char

4035833 OpsCenter cannot send email to SMTP server by 465 port with SSL.

4035901 Exporting the client backup report fails with array index out of bounds exception.

4036209 A verify or restore of a large image from a NetApp StorageGrid is very slow.

4036271 This EEB provides Apache Tomcat version 9.0.43 for NetBackup 8.3.

4036318 When performing a VMDK restore, bprd times out because bprd was incorrectly being invoked
without passing a timeout, resulting in a 30-second timeout being used.

4036764, version 2, 1 The preferred EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.1 for WORM
containers.

4037140 This EEB provides Apache Tomcat version 9.0.43 for OpsCenter 8.2.
 EEBs and other known issues resolved in NetBackup 10.0 19
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4037218 NetBackup Policy Execution Manager (Nbpem) spends too much time in host name resolution
leading to backup jobs not going active.

4037296 Improvements in traditional licensing report for virtualization-related information.

4037448 Improvements in traditional licensing report for virtualization-related information.

4037523 This EEB deploys netbackup.war

4037866 Week at a Glance report fails with "An unknown exception has occurred".

4037939 OpsCenter generates alerts for connection to media server lost

4038043, version 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.0.0.1.

4038434 Parent backup job takes a long time to complete even though all child jobs have been already
completed.

4038500 VMware snapshot job returns status 1 invalid command parameter.

4038578 Adds SAP Multistream Backup.

4038744 Modifies restore library to prevent GEN_DATA directories from being written to disk.

4038803 bpcatlist GB size representation issue

4038839 OpsCenter reports media appliances offline.

4038909 Support for additional license types in usage reporting.

4039021 Improvements in traditional licensing report for virtualization-related information.

4039066 Improvements in traditional licensing report for virtualization-related information.

4039161 nbdisco service crashes frequently on the primary server.

4039184 Support for SAP Hana BRINT 1.5

4039270 vCloud Director restore is failing with status code 1.

4039377 VMware backup hangs for /etc/fstab /dev/mapper entries with unescaped hyphens.

4039392 Improvements in traditional licensing report for virtualization-related information.

4039431 Bundle request for NetBackup 8.1.1.

4039436, version 1 Conflict with bpdbm and bptm, request a bundle EEB

4039468 Granular restore is not working on a VM Hyper-V with a NetBackup agent.

 EEBs and other known issues resolved in NetBackup 10.0 20
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4039490 Browsing of Exchange images is very slow

4039573 Nbdeployutil is not counting multiple database policies correctly.

4039605 nbdeployutil incremental report creates a blank line in Capacity_Itemization.out causing the
licensing API call to fail with HTTP error 500.

4039700 ADK 8.1 installation fails while creating SRT on BMR boot server (9.0).

4039702 ADK 8.1 installation fails while creating SRT on BMR boot server (8.1.1).

4040120 The EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.1.

4040139 If you make an HTTP OPTIONS request to NetBackup, HSTS headers are not present in
the response.

4040162 User initiated backups and archives with large filelists fail if the FEDS payload is sufficiently
large.

4040246 Incorrect group permissions are set for restores when restored from the client as a user.

4040387 Support for SAP Hana BRINT 1.5

4040388 Support for SAP Hana BRINT 1.5

4040389 Support for SAP Hana BRINT 1.5

4040397 Support for SAP Hana BRINT 1.5

4040909 nbusagerpeorting.exe fails on Windows platforms.

4040970, version 5, 4, The EEB bundle contains fixes for MSDP issues on NetBackup 9.1
3, 2, 1

4041165 A core dump occurs when adding cloud storage is not possible.

4041222 Using the NetBackup plugin for vsphere web client, VMware restores fail when selecting
multiple NICs.

4041235 When trying to create a universal share from the web UI, only some of the storage servers
in the environment are listed as available for choosing.

4041260 Allows setting Sybase images to 664 in NetBackup 8.2

4041264 This EEB updates Spring and Shiro libraries.

4041296 OpsCenter reports media appliances offline.

 EEBs and other known issues resolved in NetBackup 10.0 21
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4041439 Unable to export Audit Trails Report in OpsCenter.

4041458 Optimized duplication of TIR enabled incremental backup may fail with error Failed to duplicate
image with error 'events out of sequence - image inconsistency (229)'.

4041532 User initiated backups and archives with large filelists fail if the FEDS payload is sufficiently
large.

4041576 NetBackup Agent Request Server (nbars) hangs after a couple of weeks.

4041700, version 1 Bundle EEB to resolve netbackup.war conflict.

4041779 Exchange GRT restore fails. The EWSLog00 log shows that EWS autodiscover fails, and
URLs found by monad do not succeed.

4041937 The Host properties of media servers and clients cannot be displayed in NetBackup
Administration Console when Enhanced Auditing or NBAC is configured.

4042104 VXUpdate failing with status 7272: Cant write to C:\{long_path_with_more_than_260_chars}

4042266, version 1 SRT creation issue fixes and handling of some fixes for LVM, SWAP for supporting new
proliferations for BMR client/boot support for RHEL 7.9, 8.2, 8.3

4042317 Smartmeter is not recording usage data correctly. Gather phase of nbdeployutil fails due to
FEDS API failure with error code 404.

4042376 Protection Plan for VMware workload cannot be created without an Accelerator license.

4042401 System state backup fails with FS_INVALID_DIR processing System Files.

4042524 Tape drive down on SSO environment with NDMP_TAPE_OPEN error.

4042640 BMR Restore completes but with the wrong disk letter.

4042834 OpsCenter generates false alerts for lost contact with media server.

4042976, version 1 Images sometimes have try to keep time set to infinity when a connection to bpdbm cannot
be made on SLP process startup.

4042999 GRT phase of an Exchange backup occasionally fails with Jet error -1022. The backup job
ends with status 1. The database can be restored but GRT browse fails.

4043014 Vcloud director restore to same Vapp failing with status 2820.

4043142 Atime and mtime of a file was reset to the nearest second on an AIX client after full backup.

4043308 DNAS doesn't work with Isilon's export path greater than 2 levels.
 EEBs and other known issues resolved in NetBackup 10.0 22
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4043382, version 1 This EEB has fixes for BMR client proliferations for RHEL 7.9, RHEL 8.2, RHEL 8.3.
Createsrt.conf EEB should be applied on boot server, and other EEB will install bmrprep on
primary server, for RHEL primary server it also add createsrt.conf file.

4043448 Issue restoring a snapshot file-level backup from a 8.3.0.2 media server to RHEL 6 8.0 client.

4043457 OpsCenter generates false Service Stopped alerts.

4043584, version 1 -include_discovered switch to command bppllist.exe, gives the list of VMGUIDs as the
clientnames, regardless of what Primary VM identifier is selected in Hyper-V HIP policy

4043586 Upgrading to 9.1 fails

4043620 VMware backup job fail with status 6 with "Exclude swap and paging files" disabled.

4043724 NetInsight is reporting incorrect sizes for NDMP images

4043905 NetBackup 9.0.0.1, nbusagereporting.exe fails when running 'nbdeployutil --gather -- capacity'

4043971 OpsCenter 8.3.0.1 generates false 'media server unreachable' alerts every few minutes.

4044244 Week at a Glance report fails with "An unknown exception has occurred".

4044330 OpsCenter 9.1 - Host Alias page not working correctly (RFA).

4044423 VMware virtual machine enters into emergency mode at first boot after successful restore
on Netbackup 9.0.

4044522 NetBackup 8.1.2 Service Layer (NBSL) terminated and processed a core occasionally.

4044560 Unable to open GUI console after upgrade to 9.0.0.1 using AD credential (with SSO) on
remote Java GUI

4044688 SLP Status report - drill down reports are broken.

4044798 JRE update for vulnerability fix specific to OpsCenter 9.0.0.1.

4044802 nbcomponentupdate fails to execute due to parser issues.

4045067 Logging into the Web UI fails but via IP address succeeds.

4045158, version 1 Accelerated NDMP images fail with status code 13/99 due to inode corruption in images.

4045159, version 1 Accelerated NDMP images fail with status code 13/99 due to inode corruption in images.

4045303 Updates JRE to 1.8U301.

 EEBs and other known issues resolved in NetBackup 10.0 23
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4045315 This EEB bundle addresses NetBackup PostgreSQL agent problems of log rotation and
return code.

4045322, version 2, 1 The EEB bundle contains fixes for MSDP issues on NetBackup 8.3.0.2

4045407 Support for OpsCenter 8.2 HSTS issues.

4045431 Oracle and DB2 DBA's and database maintenance functions can initiate image expiration
request to expire images from the NetBackup catalog. These requests can inadvertently
cause compliance issues if allowed to succeed.

4045648 For RHV 4.4 ,after restore, a VM does not boot if VM had BIOS information as 'Q35 Chipset
with UEFI'.

4045670 False "Lost Contact with Media Server" alerts are reported in OpsCenter.

4045680 Email notifications for duplicate alerts are not sent even after 24 hours passed.

4045815 VMware virtual machine enters into emergency mode at first boot after successful restore.

4045844 Smart Meter Dashboard shows incorrect values for used licenses.

4045942 VMware restore for certain VMs fail to create VM due to

PopulateVirtualMachineConfigInfoFromXml: SYM_VMC_ERROR.

4045959 AIR replications between two msdpc pools fail due to credentials errors.

4046218 Enables MySQL backups in secfs2 environments.

4046331 Tomcat update 9.0.52

4046480 Apache Tomcat upgrade to 9.0.48 for Netbackup 9.1.

4046488 CVE Vulnerability found in Apache Tomcat

4046723 Adds support for nbcertcmdtool options -tasks crl_refresh AND -crl_mtime_refresh

4046955 A media server is unable to communicate with the primary server via bptestbpcd, generating
status 23: socket read failed.

4047040, version 1 The EEB bundle contains fixes for MSDP issues on NetBackup 9.1.0.1

4047114 VMware virtual machine enters into emergency mode at first boot after successful restore.

4047123 nbdisco service crashes frequently on the primary server.

4047201 On Windows clients, remove 300 second delay (30 seconds pre-NB_8.3) during bpfilter
startup for client encrypted backups.
 EEBs and other known issues resolved in NetBackup 10.0 24
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4047256 Cannot restore folders or files from OpsCenter 9.1.

4047622 Upgrade JRE to 8u301.

4047649 8.3.0.1: Apache tomcat 9.0.52 upgrade

4047816, version 1 This is a nbinstallagent 8.3.0.1 package.

4048010 VMware virtual machine enters into emergency mode at first boot after successful restore.

4048016 bprd experiences a core dump issue while performing Oracle crosschecks.

4048055 SharePoint 2019 GRT restore failing with error 2804 - V-479-5 error creating virtual view.

4048067, version 1 bptestbpcd returns status 23 with verbose flag and status 0 without verbose flag

4048590 The SO will fail to decrypt and the logs will report a KMS key decryption failure.

4048709 Nborautil runs continuously until manually stopped.

4048741 Vcloud director restore to same Vapp fails with status 2820.

4048748 After upgrading to NetBackup 9.0.0.1, unable to validate the user or group error is received.

4048877 Views do not display objects that are already in the view.

4048892 BPDBM Consistency experienced a core dump issue.

4048993 Exchange GRT restore fails because NetBackup cannot connect to Exchange Web Services.

4049145 NetBackup Policy Execution Manager (Nbpem) spends too much time in host name resolution
leading to backup jobs not going active.

4049666 If the media from the pool on which the backup is taken becomes offline, the restore fails
instead of selecting a different media server from pool.

4049783 bpbkar on 8.3.0.1 client is under-reporting to FEDS database.

4049936 VMware virtual machine enters into emergency mode at first boot after successful restore.

4049964 NAS Data Protection Policy backups using CIFS are failing with 'Cannot access the snapshot'.

4050360 Policy filter is not available for saved reports in Opscenter UI.

4050474 Import of some AIR related images fail.

4050570 Restores of RHV VMs with description field containing ampersand symbol fail with REST
API error 34;Request syntactically incorrect.
 EEBs and other known issues resolved in NetBackup 10.0 25
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4050616 Upgrading to OpsCenter 9.1.0.1 fails.

4050733 bpbkar on 8.1.2 client is over-reporting backup size to FEDS database.

4050903 At times, OpenStack reports the wrong device path for an attached device, which causes
NetBackup to wait indefinitely for device to come online.

4050957 Apache Tomcat 9.0.52 upgrade.

4051131 bpnbat CLI experiences multiple issues.

4051253 NetBackup 9.1 Java GUI login is slow, taking more than 2 mins.

4051315 Java Runtime Environment (JRE) 1.0.8_301 for Flex 8302.

4051403 The jobs are not displayed in the Activity Monitor of the web UI.

4051830 Saved custom SQL reports cannot be edited after upgrading to 9.1.0.1

4052151 SAN media server backups file access time gets reset when backups are taken.

4052232 nbdeployutil reports for Oracle are incorrect after upgrade from 9.1 to 9.1.0.1

4052382 bpbkar on 9.1 client is under-reporting to FEDS database.

4052408 Not able to log into the Web UI using the hostname when the hostname begins with
NetBackup.

4052665 NetBackup MSSQL option to convert differential backups to full fails with status code: 199

4052941 Apache Tomcat upgrade to 9.0.54.

4053159 Cannot setup remote authentication broker on Windows media server.

4053271 User initiated backups and archives with large file lists fail if the FEDS payload is sufficiently
large.

4053509 Unable to create encrypted cloud storage server through Java GUI when External KMS
configuration is configured.

4053542 BMR prepare for restore fails because it is unable to locate '/EFI System
Partition/EFI/Microsoft/Boot/BCD'.

4053786 SQL Intelligent backups fail with status 200 due to Instance disappearing from Java GUI due
to NBARS/

4053850 Accelerator backups are not working due to negative timeout value in backup and restore
manager (bpbrm).
 EEBs and other known issues resolved in NetBackup 10.0 26
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4053961 SQL Intelligent backups fails with status 200 due to Instance getting disappeared from Java
GUI (due to NBARS)

4053985 SQL intelligent policies won't load in 8.3.0.1 GUI. Appears as if nbars is hung.

4054106 Nborautil process continuously runs until it is manually stopped.

4054198 Support for CloudPoint 9.1 upgrade with NetBackup 9.0.

4054209 nbdeployutil 8.3.0.2 fails with error 'DBD::SQLite::st execute failed...'

4054238 Cannot restore folders or files from OpsCenter 9.1.0.1.

4054308 Updates JRE to 311.

4054348 Apache Tomcat upgrade to 9.0.54 for OpsCenter 9.1.0.1

4054547, version 5, 3 VMware backups create temporary bitmap files in the /tmp directory during mapping. These
bitmap files can be very large when backing up large VMs and can cause the partition to fill
up and jobs to fail.

4054611 Upgrade to Apache Tomcat version to 9.0.54

4054624 With Flex Universal Share, an error occurred when mounting vpfs shares using loop devices.

4054642 Upgrade for Apache Tomcat to 9.0.54 for NetBackup 8.2.

4054796 Views do not display objects that are already in the view and admins are unable to perform
restores when using views.

4054876 Msdpcheck fails due to refdbutil segfaulting.

4055052 SQL database fails with error 'Arithmetic overflow error converting expression to data type
int.'.

4055084, version 2, 1 The EEB bundle contains fixes for MSDP Direct Cloud Tiering issues on NetBackup 9.1.0.1.

4055324 No jobs are displayed in the Activity Monitor of the web UI. The transfer rate value is too
large for the declared value type, so it cannot be loaded.

4055342 Exchange GRT restore fails because NetBackup cannot connect to Exchange Web Services.

4055349 Updates JRE to 311.

4055391 VxUpdate Deployment - nbfp error if /tmp is mounted noexec

4055495, version 1 When EEB4053850 is installed over EEB3997921, it resulted into backup failure. It is due to
binary conflict between the two EEB's as both EEB's share same binaries.
 EEBs and other known issues resolved in NetBackup 10.0 27
Previous EEBs now resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4055538 Java GUI login is slow (taking more than 2 minutes).

4055712 nbdeployutil generates UsageData_Sanitized.out files, but nbtelemetry is not detecting them,
generating the Usage Insights report, or uploading that report to the Veritas Usage Insights
portal.

4055717 bprd process crashes during RMAN cross-checks.

4055800 SRT creation and post restore boot fails.

4055806 User initiated backups and archives with large file lists fail if the FEDS payload is sufficiently
large.

4055823 Apache Tomcat upgrade to 9.0.54.

4055912 Addresses RHEL 8.4 SRT creation and post restore booting issues.

4056590 while creating universal shares, only 10 storage servers are shown at a time on the storage
servers list.

4056621 Client direct backup for HPUX Client fails with error : Client Direct plugin not available

4056627 Exchange GRT backups return status 1 due to a Jet error in the granular phase of the backup.
The problem is intermittent.

4056740 Request for OpenSSL 1.0.2za.

4056830 After CloudPoint plugin migration (from older CloudPoint server to newer CloudPoint server),
snapshot cleanup jobs fails.

4056844 Exchange GRT backups return status 1 due to a Jet error in the granular phase of the backup.
The problem is intermittent.

4056879 The restore virtual machine operation fails at pre-recovery check step for workload protected
by CloudPoint.

4057305 Single file restore of VMware backup image does not retain file ownership when the original
file is owned by domain user or domain group, due to the large uid/gid values.

4057718 VM becomes unavailable intermittently after successful instant access restore.

4057720, version 1 EEB to allow Catalog Management and Host Properties to function in the Web UI

4057857 NetBackup Policy Execution Manager (Nbpem) spends too much time in host name resolution.

4058202 Unable to restore VM to same Vapp using vCloud Director

4058562 Upgrade to Apache Log4j 2.17.1

 EEBs and other known issues resolved in NetBackup 10.0 28
Other known issues resolved in NetBackup 10.0

Table 3-1 Previous EEBs now resolved in NetBackup 10.0 (continued)

Etrack Number EEB Description

4059359, version 3, 2, Addressed security vulnerabilities for log4J, Spring and Shiros.
1

4061030 VMware virtual machine enters into emergency mode at first boot after successful restore.

4061622 After CloudPoint plugin migration (from older CloudPoint server to newer CloudPoint server)
snapshot cleanup jobs fail.

4062651 bprd process crashes during RMAN cross-checks.

4062835 vCloud Director restore fails with status code 1, where a chunked HTTP response was not
properly terminated from vCloud.

4062860 Addresses bpnbat CLI issues.

4062991 Unable to open GUI console after upgrade to 9.0.0.1 using AD credential (with SSO) on
remote Java GUI

4063857, version 1 This EEB adds support for using the Subject Common Name (CN) as the identifier for external
certificates in NetBackup and also included the log4j 2.17.1 JARs

4065455 Parent backup job takes a long time to complete even though all child jobs have been already
completed.

4065969 Windows client upgrade using vxupdate fails with error 'NetBackup SERVER registry value
not found'.

4067124 VMware backups create temporary bitmap files in the /tmp directory during mapping. These
bitmap files can be very large when backing up large VMs and can cause the partition to fill
up and jobs to fail.

4068076 NetBackup Agent Request Server (nbars) hangs due to connection being held by threads.

4068275 Dummy data EEB installation fails in media-only cluster due to permission issues of
/vx/MEDIA_FS mount point in replace node case.

Other known issues resolved in NetBackup 10.0

Etrack Incident: 4018766
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
VM conversion to AWS AMI failed due to IAMROLE with more that 64 characters.
 EEBs and other known issues resolved in NetBackup 10.0 29
Other known issues resolved in NetBackup 10.0

Etrack Incident: 4030481

■ Associated Primary Etrack: 4022349
■ Associated Service Request Etrack(s): 4022348
■ Description:
Vulnerability CVE-2020-5398 detected in OpsCenter 8.2 on Linux.
Etrack Incident: 4030557
■ Associated Primary Etrack: 4028918
■ Associated Service Request Etrack(s): 4028917
■ Description:
nbdecommission deleted images on a different disk pool.

Etrack Incident: 4032435

■ Associated Primary Etrack: 4029799
■ Associated Service Request Etrack(s): 4029798
■ Description:
Backups failed "system error occurred" for web UI protection plans with three
schedules.
Etrack Incident: 4033613
■ Associated Primary Etrack: 4032665
■ Associated Service Request Etrack(s): 4032664
■ Description:
While upgrading NetBackup Windows clients which are also running
VCS/InfoScale proceses/service, Veritas Highly Available (HAD- VCS/InfoScale)
services running on that same clients were terminated.
Etrack Incident: 4034798
■ Associated Primary Etrack: 3988550
■ Associated Service Request Etrack(s): 3988548
■ Description:
NBEMM experienced core dump issues.

Etrack Incident: 4035406

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
 EEBs and other known issues resolved in NetBackup 10.0 30
Other known issues resolved in NetBackup 10.0

CloudPoint snapshot indexing failed with status code 156.

Etrack Incident: 4035674
■ Associated Primary Etrack: 4031733
■ Associated Service Request Etrack(s): 4031732
■ Description:
AD GRT backup randomly failed when using the ADLocation parameter and
multiple data streams.
Etrack Incident: 4036182
■ Associated Primary Etrack: 4033060
■ Associated Service Request Etrack(s): 4033059
■ Description:
AWS discovery encounters error "botocore.exceptions.ReadTimeoutError: Read
timeout on endpoint URL: ..."
Etrack Incident: 4036463
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Appliance CLISH run of NBSU doid not show the default /log/netbackup/nbsu
path in the final output.
Etrack Incident: 4036493
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NBSU generated multiple incorrect Windows paths in NBU_nbdb_info.txt.

Etrack Incident: 4036532

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
EXIT STATUS 5908: Unknown error occurred received while re-enrolling a
certificate for a host with a different common name.
Etrack Incident: 4036620
■ Associated Primary Etrack: N/A
 EEBs and other known issues resolved in NetBackup 10.0 31
Other known issues resolved in NetBackup 10.0

■ Associated Service Request Etrack(s): N/A

■ Description:
Java console error Status 8021 was received on login and when opening
anything under Security Management.
Etrack Incident: 4036965
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Too many files in <INSTALLDIR>\NetBackup\Logs\user_ops caused installation
to fail.
Etrack Incident: 4039397
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
HPE applies storage-server-side contracts that requires knowledge of WORM
indelibility before writing any data.
Etrack Incident: 4039583
■ Associated Primary Etrack: 4037147
■ Associated Service Request Etrack(s): 4037146
■ Description:
NetBackup for Microsoft SQL Server restores created cross-linked 'ghost jobs'
between replicated primary servers that cannot be deleted or canceled.
Etrack Incident: 4040117
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Web UI allowed the unsubscription of instance protection at the database level.
Etrack Incident: 4040190
■ Associated Primary Etrack: 4039079
■ Associated Service Request Etrack(s): 4039078
■ Description:
bpclntcmd -pn for non-root users receives back an authentication error (160).

Etrack Incident: 4040201

 EEBs and other known issues resolved in NetBackup 10.0 32
Other known issues resolved in NetBackup 10.0

■ Associated Primary Etrack: 4040086

■ Associated Service Request Etrack(s): 4040085
■ Description:
"Master server security configuration is unknown" error was received while
setting up NetBackup domains on a single-node Flex appliance.
Etrack Incident: 4040216
■ Associated Primary Etrack: 4039414
■ Associated Service Request Etrack(s): 4039413
■ Description:
Client Agent update failed on Windows and UNIX Servers.
Etrack Incident: 4040763
■ Associated Primary Etrack: 4012582
■ Associated Service Request Etrack(s): 4012581
■ Description:
While upgrade from NetBackup 8.0 to 8.2, intelligent SQL polices failed with an
error 2.
Etrack Incident: 4041021
■ Associated Primary Etrack: 4040115
■ Associated Service Request Etrack(s): 4040114
■ Description:
After successfully adding the CloudPoint plugin for EMC PowerScale, the
following error occurred: flexsnap.OperationFailed: Failed to discover
assets. Error: 'NoneType' object has no attribute 'id'.

Etrack Incident: 4042382

■ Associated Primary Etrack: 4041568
■ Associated Service Request Etrack(s): 4041567
■ Description:
Authentication service did not start after upgrading to NetBackup 9.1
Etrack Incident: 4042635
■ Associated Primary Etrack: 4036145
■ Associated Service Request Etrack(s): 4036144
■ Description:
 EEBs and other known issues resolved in NetBackup 10.0 33
Other known issues resolved in NetBackup 10.0

CloudPoint Azure snapshots were not deleted despite being expired from the
NetBackup Catalog.
Etrack Incident: 4043030
■ Associated Primary Etrack: 4042193
■ Associated Service Request Etrack(s): 4042192
■ Description:
Some Cloud assets that are deleted were not flagged by the isDeleted API
option.
Etrack Incident: 4043249
■ Associated Primary Etrack: 4038742
■ Associated Service Request Etrack(s): 4038741
■ Description:
Application-consistent snapshot creation failed for Linux client with Oracle
databases.
Etrack Incident: 4044383
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
Unable to add an LDAP principle with a large ID to an RBAC role.
Etrack Incident: 4045113
■ Associated Primary Etrack: 4042193
■ Associated Service Request Etrack(s): 4042192
■ Description:
Some assets that are deleted were not flagged by the isDeleted API option.
Etrack Incident: 4047235
■ Associated Primary Etrack: 4039295
■ Associated Service Request Etrack(s): 4039294
■ Description:
Oracle Stream Handler was working only after explicitly enabling it with the
cacontrol command. (It should be enabled by default.

Etrack Incident: 4047332

■ Associated Primary Etrack: 4033237
 EEBs and other known issues resolved in NetBackup 10.0 34
Other known issues resolved in NetBackup 10.0

■ Associated Service Request Etrack(s): 4033236

■ Description:
Basic disk storage unit filled the problem log with "storage server up" messages
after restart of server or NetBackup.
Etrack Incident: 4047501
■ Associated Primary Etrack: 4047352
■ Associated Service Request Etrack(s): 4047351
■ Description:
Manual Discovery was only listing a partial successful operation on multiple
CloudPoint systems.
Etrack Incident: 4048598
■ Associated Primary Etrack: 4048599
■ Associated Service Request Etrack(s): 4048598
■ Description:
When creating a WORM storage server instance, the storage server was created
the storage server properties could not be accessed and a disk pool for the
storage server could not be created.
Etrack Incident: 4052286
■ Associated Primary Etrack: 4050711
■ Associated Service Request Etrack(s): 4050710
■ Description:
No messages were issued when an Azure app did not have access to a
subscription.
Etrack Incident: 4052344
■ Associated Primary Etrack: 4045307
■ Associated Service Request Etrack(s): 4045306
■ Description:
Long delays occurred with all backups writing to the MSDP WORM container.
Etrack Incident: 4052970
■ Associated Primary Etrack: 4050600
■ Associated Service Request Etrack(s): 4050599
■ Description:
 EEBs and other known issues resolved in NetBackup 10.0 35
Other known issues resolved in NetBackup 10.0

An undesired media server was assigned as the disk polling server for OST
storage.
Etrack Incident: 4055254
■ Associated Primary Etrack: 4051279
■ Associated Service Request Etrack(s): 4051278
■ Description:
OpsCenter users were unable to perform restores when using Views.
Etrack Incident: 4055516
■ Associated Primary Etrack: 4054427
■ Associated Service Request Etrack(s): 4054426
■ Description:
CloudPoint service failed and then asked for backup of CloudPoint metadata.
Etrack Incident: 4056638
■ Associated Primary Etrack: 4054427
■ Associated Service Request Etrack(s): 4054426
■ Description:
An incorrect notification message was issued with discovery failure.
Etrack Incident: 4056639
■ Associated Primary Etrack: 4055827
■ Associated Service Request Etrack(s): 4055826
■ Description:
Snapshot creation failed for Windows VM if the AWS NVME tool reported the
device path as /dev/sda1.
Etrack Incident: 4058385
■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
NetBackup SQL Server Availability group database when demoted from AG
was missing recovery points in web UI.
Etrack Incident: 4064288
■ Associated Primary Etrack: 4061023
■ Associated Service Request Etrack(s): 4061022
 EEBs and other known issues resolved in NetBackup 10.0 36
Other known issues resolved in NetBackup 10.0

■ Description:
The service user specified during the primary server installation was not
registered in bp.conf.
Etrack Incident: 4064498
■ Associated Primary Etrack: 4060220
■ Associated Service Request Etrack(s): 4060219
■ Description:
Google Cloud Platform (GCP) CloudPoint deployment from Marketplace failed
if selecting "Enable regular snapshot of CloudPoint".
Etrack Incident: 4065935
■ Associated Primary Etrack: 4064437
■ Associated Service Request Etrack(s): 4064436
■ Description:
msdpcutil failed when creating a bucket with error "current user has NO
permission of cloud admin".
Etrack Incident: 4066353
■ Associated Primary Etrack: 4060220
■ Associated Service Request Etrack(s): 4060219
■ Description:
Google Cloud Platform (GCP) plugin addition failed when a private key had an
explicit line break (\n).
Etrack Incident: 4066424
■ Associated Primary Etrack: 4054598
■ Associated Service Request Etrack(s): 4066425
■ Description:
Some duplicate VMs appeared with properties and sometimes hostname and
IP Address blank.
 Appendix A
About SORT for
NetBackup Users
This appendix includes the following topics:

■ About Veritas Services and Operations Readiness Tools

About Veritas Services and Operations Readiness

Tools
Veritas Services and Operations Readiness Tools (SORT) is a robust set of
standalone and web-based tools that support Veritas enterprise products. For
NetBackup, SORT provides the ability to collect, analyze, and report on host
configurations across UNIX/Linux or Windows environments. This data is invaluable
when you want to assess if your systems are ready for an initial NetBackup
installation or for an upgrade.
Access SORT from the following webpage:
https://sort.veritas.com/netbackup
Once you get to the SORT page, more information is available as follows:
■ Installation and Upgrade Checklist
Use this tool to create a checklist to see if your system is ready for a NetBackup
installation or an upgrade. This report contains all the software and the hardware
compatibility information specific to the information provided. The report also
includes product installation or upgrade instructions, as well as links to other
references.
■ Hot fix and EEB Release Auditor
Use this tool to find out whether a release that you plan to install contains the
hot fixes that you need.
 About SORT for NetBackup Users 38
About Veritas Services and Operations Readiness Tools

■ Custom Reports
Use this tool to get recommendations for your system and Veritas enterprise
products.
■ NetBackup Future Platform and Feature Plans
Use this tool to get information about what items Veritas intends to replace with
newer and improved functionality. The tool also provides insight about what
items Veritas intends to discontinue without replacement. Some of these items
include certain NetBackup features, functionality, 3rd-party product integration,
Veritas product integration, applications, databases, and the OS platforms.
Help for the SORT tools is available. Click Help in the upper right corner of the
SORT home page. You have the option to:
■ Page through the contents of the help similar to a book
■ Look for topics in the index
■ Search the help with the search option