Chapter 10 15
Chapter 10 15
1
FRAUD PREVENTION
LEARNING OUTCOMES
After studying this chapter, you would be able to understand-
CHAPTER OVERVIEW
1. Conduct a Fraud Risk Assessment: The effective Prevention programs should always be
risk Based. Such risk should take into account the specific needs of the enterprise. It is
possible that if the risk assessment does not adjust to the specific organization, the
important factors might be missed and futile results are produced. Such an assessment
might also be affected due to geographical location, demography and social norms
prevailing in the region.
2. Assess likelihood and significance of occurrence: Once the specific fraud risks in the
organization are identified, the next step would be to assess that what is the likelihood of
occurrence of such fraud. Such likelihood can be determined based on the historical data
like past occurrences, complexity of fraud, unexplained losses, management ethics in the
organization, manual intervention in the systems, resources available to address the risk
etc. The likelihood may be classified as probable, reasonably probable or remote. The
significance of the risk needs to be assessed specific to the organization and its people,
using quantitative and qualitative factors. It may also be termed as the impact that the
occurrence of the fraud might have on the organization. It may be identified as Material,
Significant or Immaterial. The factors used to determine the significance might be value of
the assets associated, current financial condition of the organization, financial Loss to
employees, adverse remarks in media (reputation loss_), criminal and civil Legal Liabilities,
decline in morale of the people in the organization etc.
3. Assess impact of specific people and Map the Existing Controls: Before mapping the
specific existing controls and procedures to the fraud risks identified, it is important to
specifically evaluate the people who are mostly likely to commit the fraud. This step will
help the organization to develop preventive controls more effectively like rotation and
After carrying out all the above steps relating to likelihood, significance etc., the
organization needs to identify and map appropriately the existing preventive and detective
controls to the relevant fraud risks.
4. Evaluate whether identified controls operate effectively: Once the mapping of the
existing control is done with the fraud risk, it is of utmost importance to determine that
whether such controls are operating effectively. The factors to be kept in mind while
evaluating the above are that the risk is being mitigated in the manner intended by the
management, and the cost saved in case the fraud occurs exceeds the cost of the
implementation of the control. Interviews with the management, review of previous audit
reports, fraud incidents, recreation of transactions etc. can be helpful for such evaluation.
5. Address the Residual Fraud Risk: After the consideration of the overall internal control
structure and the required anti-fraud controls, the residual fraud risk will be determined.
Then, the likelihood and significance of occurrence of such residual fraud risk to be
determined by the risk assessment team in the Fraud Risk Response.
6. Determine the Fraud Risk Response: After determination of the residual risks and its
intensity, adequate controls need to be designed addressing these residual risks.
Response to fraud risks can be done by using one or more of the following combinations:
(a) Avoid the risk (E.g. Avoid the asset or business altogether as the cost of risk is much
more than the benefit it will give)
(b) Transfer the risk (E.g. Purchase of an Insurance policy)
(c) Mitigate the risk (E.g. By implementation of Preventive and Detective controls)
(d) Assume the risk (E.g. Mostly in cases where the probability of the occurrence is very
low)
The following table features the steps involved in the fraud risk assessment:
Financial Statement
Fraud
E.g.: Wrong reporting,
Masked disclosures
Misappropriation of
Assets
E.g.: Misappropriation of
Cash, inventory.
Corruption
E.g.: Payment and
receipt of bribes
External Risks
E.g.: collusion between
contractors, corporate
espionage
Other Risk
E.g.: Reputational risk, IT
Risk
10.1.3. The details of the preventive and detective controls are discussed in the next section.
10.1.4. Vigilance / Whistleblower mechanism: Each company should have a vigilance
mechanism commensurate to its size of business. It is considered as an effective way to include the
stake holders in the process of managing the fraud risk in any organization.
Companies Act, 2013 vide section 177 (9) and (10) read with Rule 7 of Companies (Meetings of
Board and its Powers) Rules,2014 states as follows –
177(9) - Every listed company or such class or classes of companies, as may be prescribed, shall
establish a vigil mechanism for directors and employees to report genuine concerns in such manner
as may be prescribed
177(10) - The vigil mechanism under sub-section (9) shall provide for adequate safeguards against
victimization of persons who use such mechanism and make provision for direct access to the
chairperson of the Audit Committee in appropriate or exceptional cases:
Provided that the details of establishment of such mechanism shall be disclosed by the company on
its website, if any, and in the Board’s report.
Rule 7 states that every Listed Company and companies other than listed but which accept deposits
from the public or the Companies which have borrowed money from banks and public financial
institutions in excess of fifty crore rupees have to establish such a vigilance mechanism for their
directors and employees to report their genuine concerns and grievances.
A vigilance mechanism is a broader term surrounding the entire framework of systems, processes,
and practices established by an organization to prevent and detect wrongdoing proactively. A
whistleblower policy, is a specific component of the vigil mechanism, which provides a structured
framework for individuals to report specific incidents or issues within the organization and ensures
a fair and confidential process for addressing those concerns.
Whistleblower Policies are critical tools in managing fraud risk in any company. This policy has a set
of guidelines and directions for all the stakeholders of the company including employees,
shareholders, vendors or any other person, for reporting any act happening in or about the
organization which is unethical, illegal, and detrimental to the interest of the company or society at
large. The intention and the purpose of such policy is to encourage employees to report misconduct,
creating awareness about the policy. This would also eventually enable prompt reporting and
resolution of issues on a timely basis, hence promoting corporate governance by fostering culture
of accountability and transparency.
The whistleblower policy is a must in all organizations, whether big or small, to prevent misconduct
and uphold the interests of all stakeholders, internally or externally. One of the important aspects of
whistleblower policy is anonymity to encourage the whistleblowers to act when they see wrongdoing.
If the policy is not implemented appropriately and anonymity is not maintained, the whistleblower
may face the challenge of being laid off, or even life threat in extreme situations.
detect errors and frauds. Following are the procedures and systems which are generally specifically
designed to prevent and detect fraud.
(a) Ethics Programs: The details about having an Ethics Program is discussed in the next
section of Compliance mechanism.
(b) Increasing the Awareness about existing Detection procedures: Prevention of Fraud
is much useful and easier than detection of fraud. Increasing the awareness amongst the
people in the organization that detection procedures are present in the organization might
be the most effective way to prevent a fraud from happening. It is letting the managers,
employees and executives know that the auditors are actively and periodically carrying out
the procedures with regards to detection of fraud or possible theft within the organization.
This can be done through the following controls in place:
i. Employee Anti-Fraud education
ii. Mandatory leave policy for employees
iii. Job rotation policies
iv Proactive and Surprise audits
v. Effective reporting policies
vi Use of Analytical Review procedures.
vii Existence of an effective Whistleblower Mechanism.
(c) Anti-Fraud Policy One of the most important elements of an organization’s internal control
systems and processes is a well-documented Anti-Fraud policy. Have such well
documented policy sends out a strong message to the employees regarding zero tolerance
of the organisation with regards to employee frauds. The Anti-Fraud policy of any company
should have the following components –
i. The anti-fraud policy should define fraud in clear and a concise language. It should
have straight forward message by the management regarding its intolerance to any
king of fraud big or small.
ii. The anti-fraud policy should clearly state that it applies to all at all levels, staff,
employees or executives.
iii. The ultimate responsibility of fraud prevention and detection in any organisation is
of the management. But the management can delegate this duty of oversight to some
specific committee or individuals within the organisation; for example, a particular
Director with requisite skills, head of the Internal audit department, etc. Such
delegated duties should also be clearly defined in the policy. Although the
responsibility is stated clearly in the policy, the message should be clearly sent that
the co-operation of all employees is required in reporting and investigation of any
fraud. Failure by any employee to report any fraud or suspicious activity which
he/she is aware of, or reluctance in co-operation in any investigation can result in
disciplinary action against the employee.
iv. The Anti-Fraud policy should also mention the actions constituting fraud. This
section of the policy cannot be an exclusive list, but it should include examples of
actions constituting fraud. While defining list of frauds, the management should keep
in mind the frauds that have already occurred in the past in the organisation or other
similar organizations known. This will provide specific guidance to employees as to
what constitutes fraud, and that financial materiality is not important here but the
intention of the person is. This will also provide clear legal grounds to the
management to investigate the fraud and punish the violators.
v. The reporting procedures,and who will investigate such reports should also be
clearly mentioned in such policy. The responsibility and authorities available to the
person handling such investigations needs to be mentioned in the policy. Authorities
available with the investigator with regards to examining records, or conducting,
search, or confiscation should be clearly stated.
vi. The policy should state that the investigation will not be disclosed to the outsiders
except on need-to-know basis and due confidentiality will be ensured.
vii. The employees should be made aware through the policy document about the
disciplinary action that can be taken for a fraudulent behavior. The actions can
include suspension, termination, loss of benefits, written warnings, reporting to law
enforcement agencies and legal actions to make the losses good.
viii. The formal communication of the Anti-Fraud policy to its employees is very
important. If proper awareness is not created amongst employees regarding the
existence of such a policy and its implementation, the very purpose of having such
a policy is defeated. Such awareness can be created through circulation of the
document through notices and memos, creating awareness during orientation of new
employees, annual Trainings, conducting frequent games and quizzes etc.
(d) Maintaining adequate Insurance Coverage: Organisations should ensure that they have
adequate insurance coverage to protect against fraud losses. This includes cyber insurance
to protect against cybercrime losses and fidelity insurance to protect against employee theft
or embezzlement losses. Such coverage can ensure Business continuity in difficult
situations.
10.2.2 Common internal controls helpful in prevention of frauds
10.2.3 There have been various frauds which have shaken the Indian corporate world and has
brought about a lot of changes in the laws and ways the companies in India function.
Some of the common Internal controls that prove to be helpful in prevention of frauds may include
staff communication policies to prevent conflict or harassment while also outlining the consequences
for poor behavior that violates the code. Although determining these ethics and right or wrong is
really a tedious process as these social norms are subject to change with changing times. The
factors that generally affect the organization’s or employees’ ethical decisions are –
♦ Social Pressures
♦ Religious scriptures
♦ Industry and organizational ethical code
♦ The law and other government regulations
concerns to a designated person. By promoting a culture of ethics and integrity, businesses can
reduce the likelihood of fraud occurring in the first place.
♦ Discipline
♦ Annual declarations from Key Personnels regarding adherence to guidelines.
10.3.6 Ethics for Fraud Examiners – As much is the ethics and culture important to each
member of the organisation, as is to the people investigating. The Fraud examiners are held to a
very high ethical standard. The decisions taken by the Fraud examiners are of utmost importance to
the organisation as well as the people who are being investigated.
There are Code of Ethics defined by the various Professional bodies for their members. For example
ICAI has developed code of ethics for its members which are derived from the International Ethics
Standards Board for Accountants (IESBA) Code of Ethics, 2018 issued by the International
Federation of Accountants (IFAC). The Model Code of Conduct is also issued by the IBBI in The
Companies (Registered Valuers and Valuation) Rules, 2017. The Association of Certified Fraud
Examiners also have Professional Code of Ethics for its members who are the fraud examiners.
The components of Code of Ethics for Professional generally include the following –
(i) Professional Competence and Due Diligence
(ii) Integrity and Competence
(iii) Independence
(iv) Court orders and testimony
(v) Confidentiality
(vi) Reporting
10.4.2 Principles of Natural Justice are those regulations made by the jurisdictions to facilitate the
rule against bias and the right to a fair hearing The basic aim of these principles is to ensure equality
in justice and to prevent harm and unfairness towards the accused and the victim with regards to
the people in power. The following parts of the Constitution bear the idea of Natural Justice.
♦ The Preamble of the Indian constitution reads as follows:
The Preamble in its present form reads:
“We, THE PEOPLE OF INDIA, having solemnly resolved to constitute India into a
SOVEREIGN SOCIALIST SECULAR DEMOCRATIC REPUBLIC and to secure to all its
citizens:
JUSTICE, Social, Economic and Political;
EQUALITY of status and of opportunity; and to promote among them all; FRATERNITY assuring
the dignity of the individual and the unity and integrity of the Nation;
The preamble itself mentions quality in all forms, hence guiding us to the principles of
natural Justice. The Article 22 of the Constitution also specifically mentions about the
Protection against arrest and detention in certain cases.
♦ Kautilya’s Arthashastra also states that “A King who administers justice in accordance with
‘dharma’, evidence, customs, and written law will be able to conquer whole world”. A
scripture as old as Arthashastra also set out the Principles of natural justice clearly.
♦ Hon'ble Supreme Court's judgement in Mohinder Singh Gill v. Chief Election Commissioner,
states: "Indeed, natural justice is a pervasive facet of secular law where a spiritual touch
enlivens legislation, administration, and adjudication, to make fairness a creed of life."
♦ The basic Principles of natural justice followed in India which is majorly adapted from the
traditional English Law are as follows
(i) Rule against Bias – No man shall be a judge in his own case
(ii) Rule of Fair hearing – No man should be condemned unheard, every person has the
right to know the reason for the decision, copy of a written verdict to be made
available.
10.4.3 Punishing the Guilty: A fraudster may be penalized or prosecuted either for criminal or civil
offences or both. .
Criminal Case: A criminal action is initiated by Government acting on behalf of the citizens against a
person who is accused of violating a law. Normally criminal offence is done with a culpable state of
mind. Criminal cases are punished by outcomes such as imprisonment, fines, orders or restitution,
probation and community service.
Civil Case: A civil act doesn’t result in a criminal fine. If successful, they result in civil remedies like
make the loss happened to the party suffering good, paying the damages etc.