ARM Framework
ARM Framework
A conceptual framework for Small and Medium Enterprises (SMEs) readiness on digital
cashless transactions can be structured around several key elements. These include
technological infrastructure, financial literacy, data security, customer awareness, and
government support. The technological infrastructure should ensure seamless integration of
digital payment systems into SMEs' operations. Financial literacy should equip business
owners with the knowledge to navigate digital transactions safely. Data security measures
protect sensitive information from cyber threats. Customer awareness campaigns promote
the adoption of cashless transactions among customers. Lastly, government support through
policies and incentives can facilitate a smooth transition for SMEs towards digital cashless
transactions.