A Data Protection Newsletter – PowerProtect Cyber Recovery Solution – Apr 2023

PowerProtect Cyber
Recovery Solution –
Cyber Recovery &
CyberSense - Highlights
April 2023

Table of Contents
Recommended Code ....................................................................................................................................... 2
Recent Product Release Information ............................................................................................................. 2
End Of Standard Support (EOSS)................................................................................................................... 4
VMware vSphere 6.7 support for Customers running IDPA and PowerProtect DP Series Software
version 2.5 through 2.7.2 ................................................................................................................................ 5
PowerProtect Cyber Recovery: Jobs May Fail .............................................................................................. 5
PowerProtect Cyber Recovery: Time changes may cause schedule issues ............................................... 5
Cyber Recovery UI: Role-Based Access Control (RBAC) Best Practices ................................................... 6
Knowledge Base articles published / updated recently ................................................................................ 6
Knowledge Base articles referenced often recently ..................................................................................... 6
White Papers published recently.................................................................................................................... 7
Videos for PowerProtect Cyber Recovery Series .......................................................................................... 7
Dell Security Advisories (DSA) and Dell Technical Advisories (DTA) Updates .......................................... 8
List of the recent DSA’s impacting PowerProtect Cyber Recovery Series.................................................. 8
List of the recent DTA’s impacting PowerProtect Cyber Recovery Series .................................................. 8
Subscribe to our Newsletter ........................................................................................................................... 9

1
 A Data Protection Newsletter – PowerProtect Cyber Recovery Solution – Apr 2023

Product Code Recommendations

Recommended Code
At the time of this publication, PowerProtect Cyber Recovery (CR) 19.13.0.2 / CyberSense (CS)
8.2.0-1 is the recommended code level. Upgrade directly to CR 19.13.0.2 is available from CR 19.4 or
later. Please consider updating CyberSense with available Monthly patches.

Notes:
• Latest Cyber Recovery Virtual Appliance OS Security Patch (CR OVA) should be applied
separately and is available on DELL Support Portal.
• Latest CyberSense Virtual Appliance OS Security Patch (CS OVA) should be applied
separately and is available on DELL Support Portal.

Recent Product Release Information

The release of PowerProtect Cyber Recovery 19.13 and CyberSense 8.2 expands the Cyber
Recovery ecosystem to protect critical data from cyberattacks with flexible deployments and recovery
options to all three major public clouds.
At the time of the publication, PowerProtect Cyber Recovery 19.13.0.2 with CyberSense 8.2.0-1.23 is
the most recent release of Cyber Recovery Solution.
Notes:
• Latest OS Security Patch for Cyber Recovery 19.4-19.13 can be found on DELL Support
Portal.
• Latest OS Repo Bundle for CyberSense 8.0-8.2 can be found on DELL Support Portal.
• CyberSense release 8.2.0-1.12 and DELL CyberSense 8.2 OVA (build 8.2.0-1.12_b11) shall
not be used for upgrade / deploy purposes and shall be discarded (if already downloaded).
• Please refer to PowerProtect Cyber Recovery 19.13 and CyberSense 8.2 Release Notes
documents for current list of all Known Issues / Limitations.

Release Highlights:
• Analytics for Avamar Hyper-V
• Cost and Performance gains w/ multi-link CyberSense server
• Cyber Recovery Guarantee (US Only) – Link

2
 A Data Protection Newsletter – PowerProtect Cyber Recovery Solution – Apr 2023

Solution Experience
• Integrated Jobs Reporting
• CyberSense binaries posted directly on Dell Support Portal
• CyberSense: dynamic license metering
• Cyber Recovery Guarantee – Production PowerProtect DD and Vault Solution (US only) - Link

Scale and Performance

• CyberSense: Multi-link support
• CyberSense: Avamar NDMP performance gains for small volumes

Security
• Angular and MongoDB upgrade
• CyberSense: STIG compliant Password rules

Workloads
• Avamar Hyper-V Analytics

Cloud
• Immutability w/ RL-C in AWS (Requires DELL Account Team Approval)
• Automated PPDM Recovery in AWS.
.
Note: Always check eLAB Navigator for latest compatibility details before applying any updates.

3
 A Data Protection Newsletter – PowerProtect Cyber Recovery Solution – Apr 2023

Have you updated to the

Latest Code yet?
Updating/Upgrading to the latest code is
important. Customers on newer code enjoy
greater functionality and fewer outages/service
requests.
Updating to code levels released in the last 12
Is your PowerProtect Cyber Recovery months ensures that you can take advantage of
the newest features, functionality, fixes and
Series on the Latest Code?? security enhancements. For PowerProtect Cyber
Recovery Series that means version 19.10 or
above (at the time of this publication).

Product Lifecycle Updates

End Of Standard Support (EOSS)

Updated Dell Infrastructure Solutions Group (ISG) Software Standard Support policy is available.
(To view this document, you must be signed into the DELL Support Portal.)
Software Products reached EOSS dates recently:
Product Version EOSS Date
PowerProtect Cyber Recovery 19.4 March 31, 2023
CyberSense 7.10 (and below) March 21, 2023

Software Products reaching EOSS dates shortly:

Product Version EOSS Date
PowerProtect Cyber Recovery 19.5 June 30, 2023
CyberSense 7.12 June 21, 2023

Note: Always check eLAB Navigator for latest compatibility details before applying any updates.
For other DELL Hardware / Software Component Lifecycle details please check the respective
Support by Product pages on DELL Support Portal.

4
 A Data Protection Newsletter – PowerProtect Cyber Recovery Solution – Apr 2023

If you are still using a PowerProtect Cyber Recovery / CyberSense version that already reached the
EOSS date, an upgrade to latest PowerProtect Cyber Recovery / CyberSense is highly
recommended.

VMware vSphere 6.7 support for Customers running IDPA and

PowerProtect DP Series Software version 2.5 through 2.7.2
Important Notice

1. Your appliance uses VMware vSphere 6.7 as the virtual infrastructure to run the protection
software, backup and management VMs.
2. VMware has announced the End of General Support (EOGS) for vSphere 6.7 on October 15,
2022.
3. After this EOGS date, there will be no change to how Dell provides end-to-end product support
for all IDPA and DP Series appliances under Standard Support. Any IDPA or DP Series
appliance Service Requests (including vSphere 6.7 related issues) raised by customers will be
handled by Dell Technical Support, as usual.
4. Future planned DP Series software releases will contain vSphere 7.0. Information about
upcoming DP Series software releases will be communicated as they become available.
5. As a reminder, any updates made to vSphere software without using published DP Series
software releases can result in product failures and void product warranty.

Please see KB 204489 for details.

Known Issues / Updates

PowerProtect Cyber Recovery: Jobs May Fail

PowerProtect Cyber Recovery jobs may start failing post Vault Data Domain becomes full. This issue
may continue post the space is cleared on the Vault Data Domain. For further details and resolution,
please use the KB 190517. To avoid this issue, please ensure that you are monitoring and taking
appropriate actions on your Data Domain alerts about High Capacity usage.

PowerProtect Cyber Recovery: Time changes may cause schedule issues

Time changes and / or daylight savings changes in the spring and fall, may cause schedules to run
an hour late or early. For further details and resolution, please use KB 197427.
Note: Issue is fixed in PowerProtect Cyber Recovery 19.13 (Cyber Recovery 19.12.0.2 also has the
fix).

5
 A Data Protection Newsletter – PowerProtect Cyber Recovery Solution – Apr 2023

Coming Product Changes

Cyber Recovery UI: Role-Based Access Control (RBAC) Best Practices

As a best practice, we recommend that:
● Admin users perform Cyber Recovery operations, and management and maintenance tasks.
● Security officers perform security tasks such as managing users, log in count, and so on.
The next Cyber Recovery release will enforce these best practices.

Knowledge Base (KB) Article / White Paper Updates

Knowledge Base articles published / updated recently

KB Article # KB Article Type KB Article Title

211070 Solution CyberSense - Infection Alerts troubleshooting

210768 Solution CyberSense - RMAN CORRUPTION - PAGE XYZ: BLOCK

HEADER MARKED AS CORRUPTED BY RMAN

210825 Solution CyberRecovery: Recover NetWorker server 19.8 failed with nsrdr
step

211087 Solution Cyber Recovery - Time zone gets changed after applying OS
security patch

Knowledge Base articles referenced often recently

KB Article # KB Article Type KB Article Title

203711 Solution Cyber Recovery || CyberSense || Analysis failing with error: "LAN
indexing job failed: Failed as the result dispatch termination in the
middle of the job."

204119 Solution Cyber Recovery NetWorker Automated Recovery scanner command

not found

204225 Solution Cyber Recovery: Windows NetWorker Server application recovery in

vault fails with an error 'cp: preserving permissions for
'/etc/hosts_nw_recovery_123456': Permission denied"

206344 How To PowerProtect Cyber Recovery: Readdressing the Docker network on

an existing Cyber Recovery deployment

207212 How To Cyber Recovery: CyberSense configuration CutOffTime Value setup

6
 A Data Protection Newsletter – PowerProtect Cyber Recovery Solution – Apr 2023

White Papers published recently

VxRail Configuration Guide for PowerProtect Cyber Recovery with CyberSense

DBA Mode of Performance Operations with Dell PowerProtect Cyber Recovery

Video Updates

Videos for PowerProtect Cyber Recovery Series

Video Title Length (min)

9:50
CyberSense OVF – Deployment Guide
6:09
CyberSense in AWS

For additional videos please check “Support videos” under “More resources” section on PowerProtect
Cyber Recovery and CyberSense Support by Product pages respectively.
Subscribe to Dell Support YouTube channel:
https://www.youtube.com/channel/UCVZfVq9VVAmV9Dy35ITKAwQ

7
 A Data Protection Newsletter – PowerProtect Cyber Recovery Solution – Apr 2023

Dell Security Advisories (DSA) and Dell Technical Advisories (DTA) Updates

List of the recent DSA’s impacting PowerProtect Cyber Recovery Series

For information about DSAs impacting other DELL Hardware / Software Components please check
KB Article # KB Article Title
212409 DSA-2023-140: Dell EMC PowerProtect Cyber Recovery Security Update for Multiple Third-
party Vulnerabilities
211365 DSA-2023-110: Dell Technologies PowerProtect DD Security Update for Multiple
Vulnerabilities
respective Support by Product pages Advisories section on DELL Support Portal.

List of the recent DTA’s impacting PowerProtect Cyber Recovery Series

No DTAs impacting CRS Solution have been published in the past 90 days.
For information about DTAs impacting other DELL Hardware / Software Components please check
respective Support by Product pages Advisories section on DELL Support Portal.

8
 A Data Protection Newsletter – PowerProtect Cyber Recovery Solution – Apr 2023

Subscribe to our Newsletter

This Newsletter is available via Product Update notifications provided by Dell Technologies Online Support.
Learn about how you can subscribe here.

Access the SolVe website here

We want to hear from you!

Please take a few minutes to fill out this short survey and let us know what you think of the
Newsletter. Simply click below:

Proactive Newsletter Communication Survey

Please feel free to suggest any modifications.

Copyright © 2023 Dell Inc. or its subsidiaries. All Rights Reserved. Dell, Dell Technologies and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Published May 2023

Dell believes the information in this publication is accurate as of its publication date.

The information is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS-IS.“ DELL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH
RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. USE, COPYING, AND DISTRIBUTION OF ANY DELL SOFTWARE DESCRIBED IN THIS PUBLICATION
REQUIRES AN APPLICABLE SOFTWARE LICENSE.

Published in USA