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updated mitra 2.o app guide

The document outlines the steps for employees to complete the onboarding process using the Mitra 2.0 application, starting from receiving a registration email to logging in and accessing various features such as attendance marking, leave application, and document submission. It provides a detailed guide on how to navigate the app, including steps for attendance correction, skill details, and KYC verification. Additionally, it includes contact information for support from the Mitra team.

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bwrkaladka
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66 views22 pages

updated mitra 2.o app guide

The document outlines the steps for employees to complete the onboarding process using the Mitra 2.0 application, starting from receiving a registration email to logging in and accessing various features such as attendance marking, leave application, and document submission. It provides a detailed guide on how to navigate the app, including steps for attendance correction, skill details, and KYC verification. Additionally, it includes contact information for support from the Mitra team.

Uploaded by

bwrkaladka
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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 Mitra 2.0 Message format  Mitra 2.

0 Email format

 1st Step

 Candidate get this type of mail or


message from Onboarding team to
download Mitra 2.0 application
along with ID & Password to
complete the onboarding process.

 (On register mail or number only)

 Click here
 3rd Step
 2nd Step
 Enter ID Password &
click on login
 Install the app & Open

 Install the Mitra 2.0 application


from play-store & open.

 Enter your ID password which is


mention in message or mail &
click on login.

 Click here
 4th Step  5th Step
 Home page  Dashboard

 Home page click on left sides


three lines icon.

 Click on Dashboard option


 5th (A) Step

 Dashboard (How to mark attendance)

Employee will click On-Duty option for login/check in. (Here


employee has already clicked on On-Duty hence break option
is showing.

Post Shift employee click on OFF-DUTY for logout.


 6th Step
 Apply Leave  Here, employees can apply for leave and check their
leave balance status.

To check apply
leave status
 7th Step

 Policy Documents

 In the Policy Documents option, you


will be able to see the GPA/GMC
hospital list and induction module.

 To view Induction module, click on


View option.
 8th Step
 To regularize the attendance,  Select type and choose
 Timesheet Submission click on the date. shift.
 9th Step

 Skill Details  Add skills details if any


 10th Step
 My Documents

 To view offer &


appointment letter tap
view button.
 To view Policy card.
(file will open in PDF)
 11th Step
 Submitted Documents  Employee needs to upload the documents in PDF/JPG format only.
 12th Step
 Download Payslip
 Employees can download their payslip by selecting a month.
 13th Step
 Investment Declaration  It is only for salary TAX deduction employees
 14th Step
 Onboarding Details

 To add details employee needs to


click on given option.
 Tap on any option to see further
option.
 14th (A) Step
 Bank Details  Click on Get Address to
enter IFSC Code after
 Fill in your bank details and attach passbook copy  Sign inside the box and click
entering bank details
 Steps To Update Bank Details on save button.
and attaching file.
 15th Step
 Onboarding KYC

 Click on onboarding KYC


option to upload Aadhar
for verification.
 Similarly upload PAN &
Driving license for
verification.
 16th Step
 Attendance Correction  Regularize or correction in attendance
 17th Step
 Miss Punch status will be shown here
 Miss Punch Details
 18th Step
 My Service Requests  To raise any issue/concern, Tap in my service request and raise a query.
 If employee wants to change
 19th Step the bank account then request
 My Profile  Employee see his can be raise in my profile.
employment status here.
 20th Step
Digital ID Digital ID is available for all employee
 For any queries please call to Mitra team on 022-6982 6000.
 (Working hours_9.00am to 8.00pm_Monday to Saturday)
 (Not functional on Public & National holiday)

 Or email us on [email protected]

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