Empowering Public Sector

Leadership with AI:

Transforming Operations
and Strategy
Date:
26 Feb - 2 Mar 2024
 What we want to achieve together

To equip public sector leaders with in-depth knowledge and skills in utilizing AI applications,
including ChatGPT, to enhance efficiency and decision-making in day-to-day operations, project
development, data analysis, presentation preparation, and real-time communication
 Day 2 Tuesday (27th Feb): Introduction and AI for Daily Operations
Time Topic Trainer Tools

Opening Session: Introduction to AI in Adj. Prof. Dr. Behrang General AI

9:00 to 10:30 am the Public Sector & Parhizkar
Fundamentals of AI
and Its Impact
Session 1: Introduction to Dr. Waqas Khalid General Tools
10:45am to 12:30 pm ChatGPT and Its
Capabilities
Session 2: Prompt Engineering Dr. Waqas Khalid / ChatGPT 4.0
1:30 to 3:00 pm for ChatGPT Ms. Caroline Ang

Session 3: Mastering AI for Email Ms. Caroline Ang Google SGE / Gemini
3:45 to 5:15pm Management

Session 4: Wrap-up & Q&A ALL ALL

5:15 to 6:00pm
 Day 3 (Wednesday 28th Feb): AI in Project Development
Time Topic Trainer Tools
Recap Session: Recap of the day 2 Adj. Prof. Dr. Behrang General AI
9:00 to 10:30 am training Parhizkar

Session 1: AI-Enhanced Project Ms. Caroline Ang Taskade & ChatGPT 4.0
10:45am to 12:30 pm Ideation and Proposal
Preparation
Session 2: Crafting AI-driven ALL Taskade , ChatGPT 4.0,
1:30 to 3:00 pm Proposals
(Workshop)
Session 3: Collaborative Project ALL Canva
3:15 to 5:15pm Development Session

Session 4: Wrap-up & Q&A ALL ALL

5:15 to 6:00pm
 Day 4 (Thursday - 29th Feb): Data Analysis Deep Dive
Time Topic Trainer Tools
Recap Session: Recap of the day 3 Adj. Prof. Dr. Behrang General AI
9:00 to 10:30 am training Parhizkar

Introduction to Dr. Waqas Khalid

AI-Driven Data
Analysis
Session 1: Hands-on Data Dr. Waqas Khalid ChatGPT 4.0
10:45am to 12:30 pm Analysis project
(Workshop)
Session 2: Create your Own AI Dr. Waqas Khalid ChatGPT 4.0
1:30 to 3:00 pm Assistant (Humanise
AI)
Session 3: Project: GPT for Your All General Tools
3:15 to 5:00pm Department

Session 4: Wrap-up & Q&A ALL ALL

5:15 to 6:00pm
 Day 5 (Friday 1st March ): Advanced Presentation Skills with AI
Time Topic Trainer Tools
Recap Session: Recap of the day 3 Adj. Prof. Dr. Behrang General AI
9:00 to 10:30 am training Parhizkar

Session 1: The Art of AI-Assisted ALL SlidesGPT

10:45am to 12:30 pm Presentations

Session 2: Crafting Presentations ALL

1:30 to 3:00 pm with AI SlidesGPT

Session 3: Presentation Practice ALL General Tools

3:15 to 5:00pm and Peer Review

Session 4: Wrap-up & Q&A ALL ALL

5:15 to 6:00pm
 Day 6 (Saturday 2nd March ): Departure
Time Topic
8:15 to 9:00 am Closing Remarks and Video Presentation

9:00 to 9:30 am Certificate Presentation and Group Photo

12:00 to 1:30 pm Hotel check out and lunch

2: 00 pm Airport Transfer
Close collaboration between University & Industry
Trainings we have been Conducting
Adj. Prof. Dr. Behrang Parhizkar https://www.linkedin.com/in/behrang-parhizkar/

📱 017 294 9569

📧 [email protected] Group CEO, Chamrun Digital Group
● 󰠈 PhD (Nottingham University- UK) Computer Science
● 🏆 Inspiring Male Entrepreneur for Digital Transformation
2022, SEBA Award.
● 🏆 Best Digital Agency Award in 2022, Singapore Business
Review
● 🏆 Best Digital Agency Award in 2023, The Knights Award
● 🗂 Digital Transformation Consultant for Malaysia Government
● 🗂 Digital Marketing Strategist for 200 National and
International Companies
● 🗂 Under Chamrun Digital, generated over RM 1.2B revenue
for Malaysian companies (Education & Medical Tourism)
Dr Waqas Khalid Obeidy https://www.linkedin.com/in/awesomistan/

📱 016 6442 676

📧 [email protected] Head of Innovation COE
● 󰠈 PhD in Human Computer Interaction from The National
University of Malaysia.
● 🗂 Currently leads the Global Innovation and AI team at
Mobiz
● 🗂 Led the TheLorry.com as Chief Innovation Officer.
● 🗂 Experienced as a data scientist and machine learning
engineer with 9 years in technical and managerial roles.
● 🗂 Has worked in significant roles at Hong Leong Bank,
UKM and MyXLab as an AI Engineer.
● 🗂 Specializes in scalable product development and data
science.
Caroline Ang https://www.linkedin.com/in/carolineangofficial/

📱 012 299 7272

📧 [email protected] Growth Catalyst | Speaker | Trainer | Creator
● 󰠈 DBA Candidate, University of Wales St Trinity David, UK
● 🏆 Most Outstanding Growth Catalyst 2023, The Knights
Award
● 🏆 Asian Outstanding Business Icon 2022, Taiwan Business
Council
● 🗂 Talent Expert Mentor, MDEC
● 🗂 Industry Mentor, Talentbank Malaysia
● 🗂 Licensed Company Secretary and Certified Corporate
Governance Professional
● 🗂 Accredited Innovation Expert specializing in process
mapping, digital transformation, and innovation.
● 🗂 Dynamic Speaker and Trainer
 Group For This Training

Sky Bridge Eagle Square Tanjung Rhu

Geoforest Park Ikan Bakar

Opening Session:

Introduction to AI in the Public

Sector & Fundamentals of AI
and Its Impact
 Introduction to AI in the Public Sector

AI is the simulation of human

intelligence, processed by
computer

Artificial intelligence
leverages computers and machines
to mimic the problem-solving and
decision-making capabilities of the
human mind.
Artificial Intelligence

Revenue from the Artificial Intelligence (AI) software

market worldwide is expected to reach 126 billion
dollars by 2025.

37% of organizations have implemented AI in some

form. The percentage of enterprises employing AI
grew 270% over the past four years.

by 2025, 95% of customer interactions will be

powered by AI.
Artificial Intelligence (AI) vs
Human Intelligence (HI)

Learning

HI: can learn from

AI: can learn from vast experience, observation,
amounts of data using and instruction, and can
algorithms and statistical apply knowledge to new
models. situations.
•The AI market is expected to grow from $86.9 billion in
2022 to a staggering $407 billion by 2027.

•Among AI software, hardware, and services segments, AI

software accounts for the largest market size.

•97% of business owners believe ChatGPT will help

their business.
How many AI app are available in
the Market ?

2023 is a surprising year for Artificial

Intelligence with almost 10000 tools and
still counting.

https://theresanaiforthat.com/
Accenture found that 83
percent of senior public
sector leadership are both
able and willing to adopt
intelligent technologies

80 percent of public service

leaders believe that
implementing intelligent
technologies would improve
the job satisfaction of current
employees
• AI needs to be implemented with care and consideration,
particularly to avoid misuse and unintended consequences.

Government has a unique role in this era of AI

disruption.
• Not only should government adopt AI to improve operations and
public services, it also needs to manage the economic and societal
impacts of AI on other industries, and set the ethical and legislative
frameworks for AI to be used safely in our communities.
 Sample of best AI applications of artificial
intelligence in government services

AI-Driven Data Analytics

Intelligent Chatbots AI-Assisted Administrative
for Improved
for Citizen Support Processes
Decision-Making

https://www.hellotars.com/blog/top-10-applications-of-artificial-intelligence-in-government-
services/
https://citizenfirst.ca/assets/uploads/research-repository/JC-Research-Report-Data-Driven-Decisio
n-Making-in-Government-May-2023.pdf
 Department of HomeLand Security, USA:
EMMA

approximately, 96.87 million It caters to one million

internet users of the country can applicants per month, and is
avail of the service by simply able to handle requests in
using a smartphone or a both English and Spanish.
computer.
 Government of Dubai’s Chatbot, Rammas IP Australia's Alex is more than just a chatbot

RAMMAS successfully processed 700,000 Alex takes around 40 percent of the organisation's
requests helping people pay their bills, get their active customer interactions.
questions answered, and navigate through the
website.
Self-Reading

https://blog.vsoftconsulting.com/blog/15-governments-agencies-that-use-chatbots
Generative artificial intelligence • AI-powered systems can handle tasks such as document
management, workflow optimization, and resource
(generative AI) allocation.
is a type of AI that can create new
• By automating repetitive and mundane administrative tasks,
content and ideas, including governments can free up valuable human resources to
conversations, stories, images, videos, focus on higher-level decision-making and policy
and music. implementation.

• AI-assisted administrative processes enhance productivity,

reduce paperwork, and enable smoother operations within
government organizations.
AI & Gen AI
AI: focused on creating systems capable of performing tasks that typically require human
intelligence.
Example: AI-powered recommendation systems used by Netflix or Amazon based on user
behavior.
Machine learning is a subset of AI that focuses on the development of algorithms
allowing computers to learn from and make predictions or decisions based on data
Example: Email spam filters use machine learning algorithms to analyze email content
and user interactions to classify incoming emails as either spam or legitimate. .

Deep learning is a subset of machine learning that utilizes neural networks with many
layers to learn complex representations of data.
Example: Image recognition systems, such as those used in autonomous vehicles for
identifying traffic signs, and other objects in real-time
Generative AI involves creating AI systems capable of generating new content, such as
images, text, or music, that is similar to examples it has been trained on.
Example: StyleGAN, developed by Nvidia, can generate realistic human faces

Large Language Models are AI models designed to understand and generate human-like
text
Example: OpenAI's GPT-3, which can generate coherent and contextually relevant text
based on prompts given by users (ability to generate human-like content.)
Generated Pre-trained Transformer (GPT): refers specifically to a family of large language
models developed by OpenAI
Example: GPT-4
Generative AI Applications
Most remarkable Gen AI release
how Gen AI it works ?
● Generative AI is a subset of AI that
creates (or “generates”) new
content, data, or outputs.

● Generative AI systems learn and

analyze patterns from existing
data and use those patterns to
produce outputs that resemble
human-created content —
everything from image generation,
text, data augmentation, music
composition, and more.
Gen AI in our Training ?

● Foundation
● Prompt Engineering
Day 2 Understanding ChatGPT
● Plug-ins for productivities
● Email Management

● Idea Generation
ChatGPT for Project ● Proposal Preparation
Day 3
Management & Delivery ● Presentation
● Collaborative Working

● AI Driven Data Analytics

ChatGPT for Data ● Hands-on Data Analysis project
Day 4
Analytics ● Create your Own AI Assistant
● Project: GPT for Malaysia Madani

● The Art of AI-Assisted Presentations

● Crafting Presentations with AI
Day 5 AI for Presentation
● Presentation Practice and Peer
Review
In this Workshop
https://airmap.my/wp-content/uploads/2022/08/AIR-Map-Playbook-final-s.pdf
 Let’s see live and
compare:
https://oxfordinsights.com/ai-readiness/ai-rea
diness-index/

https://dmedia.penerangan.gov.my/upload/sm/14122023.153123266.pdf
 Gen AI & Its impact

A major reason for using Gen AI in government

processes is that it can free up millions of labor
hours.
This can allow government officers to focus on
more important tasks and result in the
government being able to provide services to the
public faster.

A Deloitte survey estimates that automating

government workers’ tasks can save around 96.7
million to 1.2 billion labor hours, potentially resulting
in annual savings of about 3.3 to 41.1 billion.
Gen AI can Improve the pain points
 Gen AI & Malaysia Government

Generative ai has the Generative AI to

potential to unlock unlock over
usd113.4 billion in US$113bil productive
productive capacity in the capacity for Malaysia
malaysian economy

https://www.statista.com/outlook/tmo/artificial-intelligence/generative-ai/malaysia#market-size
Session 1:

Introduction to
ChatGPT and Its
Capabilities
Exploring ChatGPT: Capabilities, Impact, and Future
What is ChatGPT?

● A large language model (LLM) based on

OpenAI's GPT-3.5 and GPT-4 technologies.
● Trained on a massive dataset of text and
code, allowing for advanced text generation,
translation, and interaction.
● Released in November 2022, becoming the
fastest-growing consumer software
application ever.
Key Features and Capabilities

● Conversational AI: Engages in

natural-sounding dialogues, adapting to
different conversation styles.
● Text Generation: Writes various
creative text formats, from poems to
scripts to code.
● Translation: Translates between
multiple languages with high accuracy.
● Information Retrieval: Answers your
questions based on its vast knowledge
base.
Explosive Growth and Adoption

● Over 100 million active users (January

2023).
● Free and paid subscription model, with
paid access to GPT-4.
● Integration with Microsoft Bing for
enhanced information retrieval.
● Memory feature recently released,
allowing for context-aware
conversations.
Benefits and Applications
● Education: Personalized learning, generating study materials, answering
student questions, and assisting with grading.
● Healthcare: Analyzing medical data, assisting with research, providing
basic patient support, and even generating personalized treatment plans.
● Customer Service: Efficiently answering questions, resolving issues, and
enhancing customer experience.
● Creative Industries: Generating ideas, writing content, composing music,
and even designing products.
● Policy Development:
○ Analyzing large datasets: Extracting insights from public opinions, social media data, and
historical records to inform policy decisions.
○ Drafting proposals and regulations: Generating different policy options and analyzing their
potential impact.
○ Simulating scenarios: Predicting the outcomes of various policy decisions before
implementation.
○ Engaging with citizens: Using chatbots to answer questions, gather feedback, and
facilitate public participation in policymaking.
Ethical Considerations and Future Implications

● Potential for bias and discrimination based on training data.

● Concerns regarding data privacy and responsible use.
● Importance of transparency and clear ethical guidelines.
● Need for collaboration between developers, users, and
policymakers.
● Potential for misuse in generating harmful content or
spreading misinformation.
● Impact on the future of work and potential job displacement.
● Importance of educating users on responsible AI interaction.
● Read More Here
Examples of Government Usage
Japan:
United Arab Emirates (UAE):
○ Japan has implemented a secured version
○ The UAE has adopted ChatGPT to
of ChatGPT for administrative tasks. This
assist small businesses. The AI bot
ensures efficient handling of government
helps with various tasks, enhancing
processes2.
efficiency and customer service2.
🌍Global Communication and Translation:
Singapore:
○ Government organizations worldwide use
○ Singapore is developing a chatbot
ChatGPT to quickly translate text into
that utilizes OpenAI’s GPT-3 to assist
multiple languages, improving
government officials. This application
communication and understanding. Its
aims to streamline communication
context-awareness enhances translation
and improve decision-making2.
accuracy and reduces misunderstandings4.
 DEMO
ChatGPT 4.0
Session 2:

Prompt Engineering for

ChatGPT
Prompt Engineering

● The art of crafting prompts that guide large

language models (LLMs) to generate specific
outputs.
● It involves crafting clear and specific
instructions to elicit desired responses.
● Think of prompts as the magic spells that
guide ChatGPT’s behavior.
● Influences the style, tone, content, and
accuracy of the LLM's output.
Why is Prompt Engineering Important?

● Enhances the accuracy and specificity of LLM

outputs.
● Allows for tailored communication for different
purposes.
● Unlocks diverse applications across various
fields like education, healthcare, and creative
industries.
● Enables responsible and ethical use of AI by
guiding its outputs.
Strategies for Effective Prompts
● Write Clear Instructions
○ Be Explicit: Avoid ambiguity. Specify what you want.
○ Length Constraints: If outputs are too long, ask for brief replies.
○ Complexity Control: If outputs are too simple, ask for expert-level writing.
○ Format Preferences: If you dislike the format, demonstrate the desired format.

● Include Relevant Details

○ Context Matters: Provide relevant context in your query.
○ Persona Adoption: Ask the model to adopt a specific persona (e.g., scientist, poet,
or historian).
○ Delimiters: Use delimiters (e.g., [USER], [SYSTEM]) to separate different parts of
the input.

● Specify Steps for Tasks

○ Decompose Complex Tasks: Split complex tasks into simpler subtasks.
○ Intent Classification: Identify the most relevant instructions for a user query.
○ Workflow Approach: Construct a sequence of tasks where outputs feed into
subsequent steps.
Strategies for Effective Prompts

● Give the Model Time to Think

○ Reasoning Process: Instruct the model to work out its own solution.
○ Inner Monologue: Ask for a “chain of thought” before the final answer.
○ Hide Rushed Conclusions: Models reason better when given time.

● Avoid Fabrications
○ Language models can invent fake answers, especially for esoteric
topics.
○ Provide reference text to ground responses in reality.
○ Like a student’s notes, reference text guides ChatGPT to more accurate
answers.

● Limitations and Considerations

○ No Mind Reading: Models can’t read your mind. Be explicit.
○ Balance Complexity: Too complex prompts may lead to errors.
○ Avoid Fabrications: Reference text helps reduce made-up information.
○ Iterate and Experiment: Fine-tune prompts based on real-world results.
Chain of Thought Prompting CoT
● Definition:
○ A recently developed technique that focuses on prompt
engineering.
○ Involves chaining thoughts to guide the model’s responses.

● Advantage:
○ Enhances context-awareness and coherence in generated text.
○ Useful for dialogue systems, chatbots, and creative writing.

● Scenario: You’re building a chatbot for a travel agency. The user asks,
“What are the top tourist attractions in Paris?”
● CoT Prompt: “Sure! Let’s explore the beautiful attractions in Paris. First,
we have the iconic Eiffel Tower. It’s a must-visit landmark…”
● Explanation: By chaining thoughts, we guide the model to provide a
coherent and informative response.
Zero Shot Chain of Thought (Zero-shot-CoT):
● Definition:
○ Variant of CoT that considers zero-shot scenarios.
○ Allows the model to handle prompts it hasn’t explicitly seen during
training.

● Benefits:
○ Improves adaptability and versatility of language models.
○ Enables more natural and contextually relevant responses.

● Scenario: You’re designing a language model for customer support. A

user types, “My printer won’t connect to Wi-Fi.”
● Zero-shot-CoT Prompt: “Help troubleshoot printer connectivity issues.”
● Explanation: The model hasn’t seen this exact prompt during training,
but it can infer the context and respond effectively.
Self-Consistency
● Concept:
○ Ask the model the same prompt multiple times.
○ Take the majority result as the final answer.

● Advantages:
○ Enhances reliability and consistency.
○ Useful for reducing model biases and improving robustness.

● Scenario: You’re building an AI language model for fact-checking. The

user asks, “Is climate change caused by human activity?”
● Self-Consistency Prompt: Ask the model the same question multiple
times and aggregate the answers.
● Result: Consistent responses reinforce accuracy and build user trust.
Ethical Considerations in Prompt Engineering

● Addressing bias: Be mindful of potential biases

in prompts and training data.
● Ensuring transparency: Communicate the use
of prompts and potential limitations of AI
outputs.
● Preventing misuse: Avoid crafting prompts for
harmful or manipulative purposes.
● Promoting fairness and accessibility: Use
inclusive language and ensure prompts don't
discriminate.
 8-Step Prompt Engineering Strategy
Step Description Example
Develop a comprehensive ESG strategy document focused on sustainable
1. Define the Objective Clearly Clearly state the purpose of the initiative. development across Malaysia, highlighting inter-ministry collaboration.
2. Start Broad, Then Narrow Introduce the broad goal of ESG integration Initial prompt: "Outline the key objectives for integrating ESG principles into
Down across government policies. national policies, involving multiple ministries."
Begin to specify areas of focus, such as Second layer: "Detail action plans for environmental conservation, social
3. Introduce Specifics environmental conservation, social equity, and inclusivity initiatives, and governance transparency, involving the Ministry of
Gradually governance. Environment, Ministry of Social Welfare, and Ministry of Finance respectively."
Refine the document based on feedback, Feedback loop: "Emphasize the role of technology in achieving ESG goals and
4. Use Iterative Feedback emphasizing collaboration and specific goals. detail the collaboration mechanism between the ministries."
5. Incorporate Examples or Use successful ESG integration examples from Refer to the collaboration model used in the European Union's ESG framework,
Analogies other countries or sectors. adapting it to the Malaysian context.
Outline how the strategy document should be The strategy should be divided into sections representing each focus area:
6. Specify Formats or structured, including sections for each ministry's Environmental, Social, Governance, followed by a detailed collaboration
Structures role. framework.
7. Use Clarification and Clarify how ESG principles align with national Clarify how environmental conservation efforts contribute to Malaysia's Vision
Disambiguation development goals. 2030 and the specific roles of each ministry in this context.
Refine the strategy based on stakeholder Pilot a cross-ministry initiative focusing on clean energy and assess its impact,
8. Test and Refine feedback and trials of proposed initiatives. using the findings to refine the overall ESG strategy.
Let’s try Prompt Engineering

● https://cloud.google.com/blog/products/application-developmen
t/five-best-practices-for-prompt-engineering

● https://www.promptingguide.ai/

● https://learnprompting.org/docs/category/%EF%B8%8F-interme
diate
Prompt Engineering Comparison
 ChatGPT vs Google Gemini vs Microsoft CoPilot
Feature ChatGPT (OpenAI) Google Gemini Microsoft CoPilot
Conversational AI, text generation, Multimodal (text, code, audio, image, video), Integrates with Microsoft 365, personalized
Capabilities coding assistance. state-of-the-art performance in benchmarks. assistance.
Versions GPT-3.5, GPT-4, GPT-4 Turbo. Gemini Nano, Pro, Ultra, Gemini 1.5 CoPilot as part of Microsoft's productivity suite.
Strong performance in benchmarks, State-of-the-art multimodal capabilities, Enhances productivity within Microsoft
Pros widely adopted, API access. outperforms human experts in MMLU. ecosystem.
Limited familiarity among the public and
Transparency concerns, leadership developers, transparency concerns about source Specific to Microsoft ecosystem, may not be as
Cons drama in late 2023. data. versatile outside of it.
Widely available with a free option to Gemini Pro available for developers, Ultra and
Availability experiment. Nano in different capacities. Integrated into Microsoft's suite of products.
Optimized for a wide range of tasks, from Productivity enhancements, collaboration within
Use Cases Broad applicability across disciplines. on-device operations to complex tasks. Microsoft tools.
Unique Conversational capabilities, general Multimodal understanding and reasoning, Contextualized and personalized assistance
Strengths applicability. optimized for efficiency and complexity. based on user data.
Free tier available, ChatGPT Plus for Available with Microsoft 365 subscriptions. Pro
$20/month, Enterprise tier with version with Business subscription or at $20 per
Pricing on-demand pricing. Plus version at $19.99 monthly month (not in Malaysia for personal accounts)
 ChatGPT vs Google Gemini vs Microsoft CoPilot

Feature ChatGPT CoPilot Gemini

Conversational AI. More versatile but Code generation, may lack broader Business analysis, understands trends,
Overview may need guidance on specifics. business acumen on its own. data, and structured info.

Methods & Best Practices

Frame as Focus on desired code format, functions, Structure requests for analysis,
Clear Outline desired outcomes for reports, and needed integration with existing projections, risk assessment, or
Tasks summaries, translations, etc. systems. potential opportunities.

Contextual May need background briefing on Provide project outlines, existing code, Datasets, reports, market research can
Awareness projects/policies. regulations for compliance. all act as important context.

Specificity Avoid open-ended questions, favor Precise coding needs yield the best Ask for targeted findings, not just broad
is Key defined requests. results. reports.
 ChatGPT vs Google Gemini vs Microsoft CoPilot
Feature ChatGPT CoPilot Gemini
Conversational AI. More versatile but may Code generation, may lack broader Business analysis, understands trends,
Overview need guidance on specifics. business acumen on its own. data, and structured info.
Examples (Malaysian Context)

Write code to scrape data on tourist arrivals Analyze data on tourism revenue and
Provide a summary of the current state of in Malaysia from relevant government visitor demographics in Malaysia to identify
the tourism industry in Malaysia, highlighting websites or databases. Focus on extracting key growth markets and potential areas for
Example 1 any recent trends or challenges. data by year and country of origin. diversification.

Write a blog post about the benefits of using Compare public transportation usage data
public transportation in Malaysia, focusing Write code to analyze public transportation in Malaysia with other Southeast Asian
on its environmental impact and usage data in Malaysia, identifying popular countries, identifying best practices and
Example 2 cost-effectiveness. routes and travel times. areas for improvement.

Summarize the key strengths and Analyze data on student performance and
weaknesses of the Malaysian education Write code to generate a report on student educational attainment in Malaysia,
system, and suggest potential areas for enrollment data in Malaysia, comparing identifying factors that contribute to
Example 3 improvement. public and private schools. success and areas of disparity.
 ChatGPT vs Google Gemini vs Microsoft CoPilot
Feature ChatGPT CoPilot Gemini

Conversational AI. More versatile but may need Code generation, may lack broader business Business analysis, understands trends, data, and
Overview guidance on specifics. acumen on its own. structured info.
Let's design a task focused on creating a comprehensive plan for a national initiative to improve digital literacy across Malaysia. This initiative aims to ensure that all
citizens, regardless of age or location, have access to digital resources and the skills to use them. The task will involve contributions from various government sectors,
including education, communication, and technology.

1. 1. Define the project scope clearly. 1. Detail technical requirements. 1. 1. Define design objectives.
2. 2. Identify stakeholders. 2. 2. Specify target platforms. 2. 2. Provide brand guidelines.
3. 3. Outline strategic goals. 3. 3. Outline code structure. 3. Highlight user experience priorities.
Example 2 4. 4. Feedback for refinement. 4. 4. Include examples for clarity. 4. 4. Seek iterative feedback.
Outline the framework for a digital platform that Create a design brief for a nationwide digital
supports a nationwide digital literacy campaign in literacy campaign in Malaysia, focusing on visual
Develop a strategic plan for a nationwide digital Malaysia, focusing on features that cater to diverse identity, user experience for a campaign website,
literacy campaign in Malaysia, identifying key demographics. Consider the technical requirements and digital resources. Highlight how the design
objectives, target demographics, and the roles of and how different ministries can contribute data, can appeal to various target demographics and
various ministries. Include suggestions for resources, or support. Suggest APIs, data the role of different ministries in providing content
educational content, potential partnerships, and management strategies, and user interface that is both informative and visually engaging.
engagement strategies to ensure wide reach and considerations that would make the platform Include considerations for accessibility and
Example 3 effective learning outcomes. accessible and engaging. cultural sensitivity.
ChatGPT vs Google Gemini vs Microsoft CoPilot
 DEMO

Prompt Engineering with ChatGPT 4.0

Session 3:

Mastering AI for Email

Management
Google Search Generative Experience (SGE)
Compose AI
Using Compose AI
Dynamic email on Gmail
Dynamic email on
Gmail
Session 4:

Wrap up of the Day

2
Generative AI
ChatGPT 4.0
GPT 4.0 for Email
Management
 Day 3 (Wednesday 28th Feb): AI in Project
Development
Time Topic Trainer Tools
Recap Session: Recap of the day 2 Adj. Prof. Dr. Behrang General AI
9:00 to 10:30 am training Parhizkar

Session 1: AI-Enhanced Project Ms. Caroline Ang Taskade & ChatGPT 4.0
10:45am to 12:30 pm Ideation and Proposal
Preparation
Session 2: Crafting AI-driven ALL Taskade , ChatGPT 4.0,
1:30 to 3:00 pm Proposals (Workshop)

Session 3: Collaborative Project ALL Canva

3:15 to 5:15pm Development Session

Session 4: Wrap-up & Q&A ALL ALL

5:15 to 6:00pm
Recap of the Day 2
Session 1:

AI-Enhanced Project
Ideation and Proposal
Preparation
Taskade.com Demo 1
 Taskade.com Demo

Once your account is set up,

you will see a blank
workspace. Go to the + sign
and click New Folder
 Taskade.com Demo

Type any name you

want to name the folder
and choose the
preferred colour
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Create Folder
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If you want to invite team members, you can invite via email or share link.
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Type in your objective/prompt and select Persona. Select Marketing Expert or any persona
preferred.
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Select the tone of voice you prefer.

Taskade.com Demo

Taskade AI will start generating

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Fold in the arrow for

Milestones etc. (Click
arrow, then type Enter)
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Taskade.com Demo 2
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Mind map view

Taskade.com Demo 2

Action View and if

you want to
Favourite this
view, click the
blue star
 Taskade.com Demo 2

You can still scroll to the right to see more columns

Taskade.com Demo 2

Or choose to hide
Columns
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You can set due dates

for task or even
upload files for sharing
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You can also

share links
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Completed list
of tasks can
be folded in
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Star the
file as a
Favourite
 Taskade.com Demo 2

Different view
options
 Taskade.com Demo 2

Different view options

 Taskade.com Demo 3
Automate your
tasks, workflows,
and communication
with Custom AI
Agents. Utilize their
expert knowledge
and custom prompts
and AI commands
for smarter and
more efficient task
delegation and
automation.
 Taskade.com Demo 5
Workflow
integration:
Connect effortlessly
with your favorite
tools like Google
Calendar, Slack,
Google Sheets,
Typeform,
WordPress, and
more to automate
various aspects of
your workflows.
 Taskade.com Demo

STEP 1

Scan this QR code to

create your free Taskade
account.
 Taskade.com Demo

STEP 2

Join this Project Folder

Session 2:

Crafting
AI-driven
Proposals
(Workshop)
Session 3:

Collaborative Project
Development Session
 Wrap up of the Day 3
Session 4:
 Day 4 (Thursday - 29th Feb): Data Analysis Deep Dive
Time Topic Trainer Tools

Recap Session: Recap of the day 3 training Adj. Prof. Dr. Behrang General AI
9:00 to 10:30 am Parhizkar
Introduction to AI-Driven
Data Analysis Dr. Waqas Khalid
Session 1: Hands-on Data Analysis Dr. Waqas Khalid ChatGPT 4.0
10:45am to 12:30 pm project (Workshop) Adj. Prof. Dr. Behrang
Parhizkar
Session 2: Create your Own AI Dr. Waqas Khalid ChatGPT 4.0
1:30 to 3:00 pm Assistant

Session 3: Project: GPT for Your All General Tools

3:15 to 5:00pm Department

Session 4: Wrap-up & Q&A ALL ALL

5:15 to 6:00pm
 Recap of the Day 3
Recap Session:
Session 1:

Introduction to AI-Driven
Data Analysis
Why Analyze Data? Unlocking Hidden Gems
● Informed decision-making: Data analysis provides
evidence to support decisions, reducing guesswork and
increasing efficiency.
● Identifying trends and patterns: Uncover hidden trends
and patterns that wouldn't be apparent from raw data,
revealing valuable insights.
● Improved problem-solving: Analyze data to diagnose
problems, identify root causes, and develop effective
solutions.
● Enhanced resource allocation: Data analysis guides
resource allocation based on evidence, optimizing
strategies and maximizing impact.
Telling Stories with Data: The Magic of Visualization
● Enhanced communication: Visualizations translate
complex data into easily understandable formats,
fostering communication and collaboration.
● Engaging storytelling: Data visualizations tell compelling
stories that resonate with audiences, driving engagement
and action.
● Improved information retention: Visuals are processed
faster and retained longer than text alone, leading to
better memory and understanding.
● Identifying patterns and trends: Visualizations make
patterns and relationships readily apparent, aiding in
better analysis and decision-making.
The Rise of AI in Data Analysis
● Automating mundane tasks: AI automates repetitive and
time-consuming tasks, freeing up analysts for deeper
analysis and strategic thinking.
● Advanced pattern recognition: AI algorithms uncover
complex patterns and hidden relationships that might be
missed by human analysts.
● Predictive analytics: AI empowers forecasting future
trends and potential outcomes, enabling proactive
decision-making.
● Real-time analysis: AI facilitates real-time data analysis,
enabling immediate responses to dynamic situations.
Ethical Considerations and Challenges

● Data privacy: Ensuring data privacy and security

throughout the analysis process is crucial.
● Avoiding bias: Recognizing and mitigating potential
biases in data and algorithms to prevent discriminatory
outcomes.
● Transparency and explainability: Maintaining
transparency in AI-driven analysis and explaining its
reasoning builds trust and accountability.
● Skills development: Upskilling analysts to understand
and collaborate with AI effectively is essential in the
evolving landscape.
The Future of Data Analysis and Visualization

● Democratization of data analysis: Advancements will make data analysis and

visualization tools more accessible and user-friendly.
● Integration with emerging technologies: Combining data analysis with AI, AR/VR, and
other emerging technologies will unlock new possibilities.
● Focus on storytelling and impact: Data analysis will increasingly move beyond just
presenting insights to focusing on how to use them to drive positive change and impact.
● Collaborative decision-making: Data analysis will become even more collaborative,
fostering teamwork and shared understanding across various stakeholders.
● Continuous learning and adaptation: As technologies evolve and data volumes grow,
continuous learning and adaptation will be crucial for data analysts to stay ahead of the
curve.
DEMO
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DEMO
DEMO
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DEMO
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DEMO
Session 2:

Hands-on Data
Analysis project
(Workshop)
Hands-on Data Analysis Project: Unveiling Insights from Your Data!

● Overview:
○ Welcome to this interactive data analysis project!
○ You'll become data detectives, uncovering hidden stories within your chosen
dataset.
○ Bring your curiosity and a CSV file (comma-separated values) of your choice.
○ Get ready to explore, analyze, and share your findings!
Tips for Success

● Remember:
○ Ask questions, be curious, and explore different analysis techniques.
○ Visualizations are powerful, use them effectively to communicate your findings.
○ Don't be afraid to get creative and present your analysis in a way that resonates
with your audience.
○ Most importantly, have fun and enjoy the process of uncovering hidden insights
from your data!
 Session 3:
1:30pm to 3:00 pm

Create Your Own AI

Assistant
Project: Your Own AI Assistant

Create your own AI

Assistant for your
department to do
specific tasks and
provide information
based on some
documents
GPT AI Assistant
GPT AI Assistant
Session 4:

Project:
AI Assistant for your
Department

OUTPUT: 25 new AI Assistant

(Customize GPT for Malaysia Government )
Own AI Assistant for your Department

1. Setting Your Goals

2. What your AI Assistant supposed to do
3. Configure your GPT
4. Give Clear Tasks, meaningful name and related image
5. upload knowledge source files for GPT to get the relevant information
6. Save and Publish it
 Wrap up of the Day 4
Session 4:
 Day 5 (Friday 1st March ): Advanced Presentation Skills with AI
Time Topic Trainer Tools

Recap Session: Recap of the day 3 training Adj. Prof. Dr. Behrang General AI
9:00 to 10:30 am Parhizkar

Session 1: The Art of AI-Assisted ALL SlidesGPT

10:45am to 12:30 pm Presentations

Session 2: Crafting Presentations with ALL

1:30 to 3:00 pm AI SlidesGPT

Session 3: Presentation Practice ALL General Tools

3:15 to 5:00pm and Peer Review

Session 4: Wrap-up & Q&A ALL ALL

5:15 to 6:00pm
 Recap of the day 4 training
Recap Session:
Session 1 & 2:

The Art of AI-Assisted

Presentations
Crafting Presentations
with AI (Workshop)
Create
Slides
with AI
Taskade.com Demo
Option: Edit the slides
and click Shift
Command S on the
keyboard to take a
screenshot or click
the F1 key on your
keyboard (or screen
shot on your mobile
device)
Create Slides with AI - Option 2 > Go to https://smartslide.ai
Session 3:

Presentation Practice
and Peer Review
 Wrap up of the Day 5
Session 4: