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Chapter1 Organizational Behaviour

Organizational Behaviour (OB) studies human thoughts, feelings, and actions within organizations, drawing from various disciplines to enhance personal effectiveness and organizational success. Key concepts include the MARS model, which outlines motivation, ability, role perceptions, and situational factors affecting performance, as well as the importance of diversity, work-life integration, and remote work. The document also categorizes individual behaviors in organizations, highlighting task performance, organizational citizenship, counterproductive behaviors, and attendance.

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Gurkiran Kaur
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7 views

Chapter1 Organizational Behaviour

Organizational Behaviour (OB) studies human thoughts, feelings, and actions within organizations, drawing from various disciplines to enhance personal effectiveness and organizational success. Key concepts include the MARS model, which outlines motivation, ability, role perceptions, and situational factors affecting performance, as well as the importance of diversity, work-life integration, and remote work. The document also categorizes individual behaviors in organizations, highlighting task performance, organizational citizenship, counterproductive behaviors, and attendance.

Uploaded by

Gurkiran Kaur
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Chapter 1: Introduction to the Field of Organizational Behaviour

What is Organizational Behaviour (OB)?

- OB is the study of what people think, feel, and do in and around organizations. It examines

individual, team, and

organizational-level dynamics to understand and predict human behavior in professional settings.

Historical Foundations of OB:

- OB has evolved from various disciplines, including psychology, sociology, anthropology, and

management.

Key historical developments have shaped its current practices and theories.

Why OB is Important:

- For Individuals: Enhances personal effectiveness by improving interpersonal skills, communication,

and understanding of

workplace dynamics.

- For Organizations: Contributes to organizational success by fostering employee motivation,

satisfaction, and performance,

leading to better overall outcomes.

Anchors of OB Knowledge:

1. Systematic Research Anchor: Emphasizes the use of scientific methods to study organizational

phenomena.

2. Multidisciplinary Anchor: Integrates insights from multiple disciplines to enrich understanding.

3. Contingency Anchor: Recognizes that the effectiveness of actions may depend on the specific

context.
4. Multiple Levels of Analysis Anchor: Considers individual, team, and organizational levels in

analysis.

Emerging Workplace Landscape:

- Diversity and Inclusion: Growing emphasis on creating inclusive environments that value diverse

perspectives.

- Work-Life Integration: Balancing professional and personal responsibilities is increasingly

prioritized.

- Remote Work: The rise of telecommuting and virtual teams has transformed traditional work

structures.

MARS Model of Individual Behaviour and Performance:

- Motivation: Internal forces that affect the direction, intensity, and persistence of behavior.

- Ability: Natural aptitudes and learned capabilities required to successfully complete a task.

- Role Perceptions: Beliefs about what behavior is required to achieve desired results.

- Situational Factors: External conditions that impact behavior and performance.

Types of Individual Behaviour in Organizations:

1. Task Performance: Goal-directed behaviors under an individual's control that support

organizational objectives.

2. Organizational Citizenship Behaviours (OCBs): Voluntary actions that contribute to the

organization's social and

psychological environment.

3. Counterproductive Work Behaviours (CWBs): Actions that harm the organization or its members.

4. Joining and Staying with the Organization: Decisions related to becoming and remaining a

member of the organization.

5. Maintaining Work Attendance: Consistency in attending work as scheduled.

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