A Narrative Report
A Narrative Report
Submitted by:
Ma. Line C. Bacinillo
John Lloyd Christian M. Barnuevo
Mengil E. Cancio
Erika D. Delos Santos
Jessa O. Lachica
Sheryl Mae F. Lata
Rhesiane C. Leones
Jean P. Telesforo
Reshiel L. Zonio
Submitted to:
AUGUST 2024
APPROVAL SHEET
I. Title Page
III. Dedication
IV. Acknowledgement
V. Introduction
BIR History
BIR Vision, Mission and Core Values
BIR Logo
VII. Narrative Report
To our family, parents for their unending love and support for
providing all our needs financially and morally for their patience and
understanding.
We would like also to express our gratitude to the head of BIR – Roxas
City Ma’am Nelia B. Demalata Revenue District Officer, and Ma’am Helen
Ma’am Marilou S. Nebit and to our supervisors, we’re so grateful for their
sections, and staffs of BIR RDO-072 for the invaluable experience. Their
guidance and support have greatly contributed to our learning and growth.
we’re grateful for the wonderful memories we created during our short time
Samillano, MBA and our Internship Adviser Denmark L. Llanera, CPA, for
our college life. The on-the-job training has been the most unforgettable
divine God. His blessings, grace, and divine intervention have been the
and orient students about the work and their future career. It is a type of
skill development where a worker learns how to do the work through hands-
computation that they have learned from the school. It also helps the
work setting.
chosen career but also to show students the reality about working. The
students will be exposed to the actual work related to the course that they
are taking. It also allows those with no experience to work and to learn at
the same time. On-the-Job Training helps the trainee to learn more about
his chosen field and practice what he has learned from the school. It helps
training, the trainee will be able to handle situations properly and he’ll be
able to know how to socialize well with his colleagues. He will also be able
to work well with everyone and he’ll have a good teamwork. OJT also
future professionals for their future jobs. What the students learned in their
On-the-Job Training, even the little things, can be applied when they are
already working. Students will be trained not only academically but socially
as well. The way they work and communicate with others will not be a
problem for them anymore. It also gives the trainee the chance to immerse
himself in his chosen field and experience and learn the skills necessary to
the industry he is interested in. Working with experienced staff, one will be
to get acquainted with the real professionals and to meet people having
different positions in the company, either high or low. The trainee will be
take the OJT seriously as it can be a powerful tool for a person in preparing
recommendation when they take that big lift from being students to career
professionals someday.
COMPANY PROFILE
BUREAU OF INTERNAL REVENUE
History
1904, during the American colonial period in the Philippines. Initially tasked
with collecting simple taxes like the cedula, tobacco, and alcohol excise
taxes, the BIR's role expanded significantly after the Philippines gained
independence in 1946.
In the post-war era, the BIR introduced new taxes, such as income tax
and the value-added tax (VAT), to broaden the tax base. Technological
processes.
Comprehensive Tax Reform Program (CTRP) and the adoption of the Tax
Computerization Project (TCP). These initiatives aimed to simplify the tax
2018. During the COVID-19 pandemic, the BIR adapted quickly to provide
Throughout its history, the BIR has played a vital role in the
Vision
and integrity.
Mission
Core Values
God-fearing
Accountability
Innovativeness
Integrity
Competency
Transparency
Patriotism
BIR Logo
Commissioner Romeo Lumagui Jr. said the new logo represents the
Filipinos.
Lumagui said the new BIR logo was created through the contributions
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
On my first day of on the job
training at the Bureau of Internal
Revenue(BIR),I was assigned at the
Tuesday January 16 8
administrative section and was
oriented about the mission and
goals of the BIR.
On my second day we observe
experienced staff members to
Wednesday January 17 8
understand their daily task and
responsibilities.
On the third day, I was introduced
Thursday January 18 8
to departmental functions.
Understanding the roles of different
departments within the BIR, such as
assessment, collection, compliance
and CSS.
I was acquainted with the software
Friday January 19 and databases used for tax 8
exemption.
Name of Trainor
WEEK 1
excited and somewhat nervous because of the new environment and the
new people surrounding me. I didn’t have any idea of what kind of people
they are and it made me adjust myself with their personalities and attitudes.
staying during my On-the-Job Training. During that moment, I felt that I was
really an office girl already having my own office chair and table. The first
task that my Training Supervisor asked me to do is to receive, stamp,
Some may laugh at my first task which is receiving letters, but they do
not know that I’ve learned many things which are related in my chosen
My first week was really a good start and I was motivated to perform
trainee.
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
January 22 Assisted client requesting for tax
Monday exemption certificate, encoded their 8
data and printed their certificate.
Received and stamped incoming letters
Tuesday January 23 from taxpayers. 6
Certified by:
Melette Vine
Flores
Name of Trainor
WEEK 2
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
January 29 Assisted client requesting for tax
Monday 8
exemption certificate.
Received and stamped incoming
Tuesday January 30 letters from taxpayers and forward 8
it to RDO’s office.
Certified by:
Melette Vine
Flores
Name of Trainor
*Half days and due to school matters.
WEEK 3
going over taxpayer services. We learned how to help people with their tax
questions and problems. The trainers showed us how to be patient and clear
departments work together to collect taxes and catch cheaters. They said
how to input data for certificate of tax exemption. The trainers reminded us
on-the-jo
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
February 5 Attended the flag ceremony and
then directly assisted client
Monday 8
requesting for tax exemption
certificate.
February 6 Received and stamped incoming
Tuesday letters from taxpayers and forward 8
it to RDO’s office.
February 7 Learned about the different forms
Wednesday 8
taxpayers need to fill out.
February 8 Learned about organizing large
Thursday volumes of documents and how to 4
prioritize urgent fillings.
February HOLIDAY
Friday 0
9
Certified by:
Melette Vine
Flores
Name of Trainor
WEEK 4
During the fourth week we dove deep into the world of BIR
paperwork. We learned about all the different forms taxpayers need to fill
trainers showed us how to spot common mistakes people make when filling
officially filed.
learned how to scan and properly store electronic copies of tax documents,
ensuring they're secure and easily retrievable. The trainers explained the
rules about how long we need to keep different types of records and how to
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
February Attended the flag ceremony and
12 then directly assisted client
Monday 8
requesting for tax exemption
certificate.
February Received and stamped incoming
13 letters from taxpayers, encoded the
Tuesday 8
information for tax exemption
certificate.
February Assisted the tax payer filling for tax
Wednesday 7
14 exemption.
February Helped in checking new supplies
Thursday 8
15
February Distributed requested office
Friday 16 supplies each section. 4
Certified by:
Melette Vine
Flores
Name of Trainor
WEEK 5
In the fifth week of my OJT, I focused on two main tasks: processing certificates of tax
exemption and was ask to help in distributing requested office supplies. But this week was
exciting since it’s my first time celebrating valentine’s day in my establishment but we didn’t
celebrate it on the exact date because Feb.14 was also ash Wednesday. We celebrate it on Feb.15
they prepare lots of food and sweet gifts for each employee and interns.
A major part of my job this week was preparing certificates of tax exemption. This
involved checking the accuracy of applications, filling out the required forms, and ensuring that
all necessary information was included before issuing the certificates. It was important to be
detail-oriented to make sure that each certificate was correct and complied with BIR regulations.
Additionally, I was responsible for distributing requested office supplies. This task
required me to keep track of supply requests, organize the supplies, and deliver them to the
appropriate departments or individuals. I made sure that everyone received their supplies in a
timely manner and kept records of the distribution to manage inventory effectively.
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
February Attended the flag ceremony and
19 then directly assisted client
Monday 8
requesting for tax exemption
certificate.
February Received and stamped incoming
20 letters from taxpayers, encoded the
Tuesday 8
information for tax exemption
certificate.
February
Wednesday ABSENT 0
21
February Encoded and distribute the
22 certificate of tax exemption to
Thursday taxpayer, distributed the incoming 8
letters to which section it is
assigned by RDO.
February Receiving incoming letters and pass
Friday 23 it to RDO’s office. 8
Certified by:
Melette Vine
Flores
Name of Trainor
WEEK 6
During the sixth week of my On-the-Job Training, I was primarily involved in managing
incoming correspondence and encoding data for tax exemption certificates. I efficiently
processed letters from taxpayers, ensuring that they were accurately sorted and directed to the
appropriate departments. Additionally, I handled the encoding of information for tax exemption
certificates, inputting data into our system with attention to detail to maintain accurate records
attending a family day event. Prior to my absence, I ensured that all urgent tasks were completed
and communicated with my team to minimize any disruption. Upon returning, I promptly caught
up on any pending work and addressed outstanding tasks to ensure a smooth workflow. This
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
Monday February Attended the flag ceremony 8
26 Receive, record and stamp the
incoming letters from the taxpayers
February Received and stamped incoming
27 letters from taxpayers, encoded the
Tuesday 8
information for tax exemption
certificate.
February Forwarded the incoming letters to
Wednesday 8
28 the section assigned by RDO
February ABSENT
Thursday 0
29
March 1 Receiving incoming letters and pass
Friday it to RDO’s office. 8
Certified by:
Melette Vine
Flores
Name of Trainor
WEEK 7
In my seventh week of OJT my task was the same as my task in the previous week, I was
responsible for handling incoming correspondence from taxpayers. My duties included receiving,
recording, and stamping each letter to ensure proper processing. Although I was absent for one
day due to school matters, I was able to manage the workload effectively upon my return.
This week, I focused on maintaining accuracy and efficiency while processing a high
manage and track the correspondence. This experience highlighted the importance of careful
The week was productive and provided valuable insights into administrative tasks. I am
eager to apply what I have learned and continue contributing to the Bureau’s operations in the
weeks ahead.
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
March 4 Attended the flag ceremony
Monday Receive, record and stamp the 8
incoming letters from the taxpayers
March 5 ABSENT
Tuesday 0
Certified by:
Melette Vine
Flores
Name of Trainor
WEEK 8
In my eighth week, I repeated the same tasks as last week, which involved handling
incoming letters from taxpayers. My job was to receive, record, and stamp each letter to make
sure they were processed correctly. I missed one day due to an important personal matter, but I
accurate records. Even with the absence, I stayed productive and look forward to using these
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
March 11 Attended the flag ceremony
Monday Receive, record and stamp the 8
incoming letters from the taxpayers
March 12 Assisted client requesting for tax
Tuesday 8
exemption certificate.
March 13 Assisted client requesting for tax
exemption certificate, encoded
Wednesday 8
their data and printed their
certificate.
March 14 Received and stamped incoming
letters from taxpayers, encoded the
Thursday 8
information for tax exemption
certificate.
March 15 Receiving incoming letters and pass
Friday it to RDO’s office. 4
Certified by:
Melette Vine
Flores
Name of Trainor
WEEK 9
In my ninth week of On-the-Job Training, I continued handling incoming letters, but this
week was busier than usual. A lot of clients came in to request tax exemption certificates, likely
because university exams are coming up. My job involved receiving, recording, and stamping
The increase in requests for tax exemption certificates meant I had to handle a larger
volume of work. I focused on staying organized and making sure each request was dealt with
quickly and accurately. This busy period helped me improve my ability to manage a lot of tasks
Even with the extra workload, I managed to stay on top of things and get all the work
done efficiently.
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
DAILY WORK ACTIVITIES WEEK 10
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
Monday March 18 HOLIDAY 0
March 19 Received and stamped incoming
Tuesday 8
letters from taxpayers
March 20 Assisted client requesting for tax
exemption certificate, encoded
Wednesday 8
their data and printed their
certificate.
March 21 Received and stamped incoming
letters from taxpayers, encoded the
Thursday 8
information for tax exemption
certificate.
Friday March 22 ABSENT 0
Certified by:
Melette Vine
Flores
Name of Trainor
WEEK 10
from taxpayers, with a primary focus on processing tax exemption certificates. This week was
particularly busy as we aimed to complete all tasks before the Holy Week. The volume of
requests for tax exemption certificates remained high, though slightly less than the previous
week.
Due to the approaching holiday, there was a push to finish all pending work, which
recording, and stamping each letter, ensuring that all requests were processed in time. This
increase in activity provided valuable experience in handling a busy period and maintaining
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
DAILY WORK ACTIVITIES WEEK 11
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
Monday March 25 ABSENT 0
March 26 Received and stamped incoming
Tuesday 8
letters from taxpayers
March 27 Assisted client requesting for tax
Wednesday exemption certificate, encoded their 4
data and printed their certificate.
Certified by:
Melette Vine
Flores
Name of Trainor
WEEK 11
During my eleventh week of On-the-Job Training, it was Holy Week, which meant we
only had two and a half working days. I was absent on Monday to celebrate my grandmother's
birthday. Despite the short work week, I worked diligently on the remaining days to complete
my tasks.
With limited time, I focused on efficiently managing the correspondence that came in. I
made sure to handle each task promptly and accurately to keep up with the work. The brief work
week, combined with my absence, made it essential to stay organized and complete my duties
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
April 1 Attended the flag ceremony
Helped in checking new supplies
Monday 8
and distributed requested supplies
to each section
April 2 Assisted client requesting for tax
exemption certificate, Received and
Tuesday 8
stamped incoming letters from
taxpayers
April 3 Encoded data and printed for
Wednesday 6
certificate of tax exemption
April 4 Receive, record and stamp the
Thursday 8
incoming letters from the taxpayers
April 5 Assisted client requesting for tax
exemption certificate, Received and
Friday stamped incoming letters from 8
taxpayers
Certified by:
Melette Vine
Flores Name of Trainor
WEEK 12
However, the week began with a new task on Monday, where I was involved in checking
and distributing new office supplies to various sections. This task required careful attention to
ensure that each department received the correct supplies. It offered a valuable opportunity to
experience a different aspect of office operations and contribute to maintaining an organized and
After completing the supply distribution, I returned to my usual duties, balancing the
additional responsibilities with my regular workload. This experience helped me develop a better
understanding of the broader operations within the Bureau and enhanced my ability to manage
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
DAILY WORK ACTIVITIES WEEK 13
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
April 8 Attended the flag ceremony
Helped in checking new supplies
Monday 8
and distributed requested supplies
to each section
April 9 HOLIDAY
Tuesday 0
Certified by:
Melette Vine
Flores Name of Trainor
WEEK 13
myself reflecting on the fact that I only have two weeks left to complete my OJT. The realization
that my training period is coming to an end is both exciting and surprising. The time has flown
This week, I continued with my regular duties, managing incoming correspondence and
handling requests efficiently. I focused on maintaining the high standards I have developed
throughout my training, ensuring accuracy and timeliness in processing letters. As the end of my
training approaches, I am also looking for opportunities to assist with any additional tasks and
With just two weeks remaining, I am committed to finishing my OJT on a strong note. I
am making sure to apply everything I have learned and to maximize my contributions to the
Bureau. This final stretch is a chance to consolidate my skills and leave a positive impact before
concluding my training.
Daily Accomplishment
Report
Student Trainee: Rhesiane C. Leones
Company: Bureau of Internal Revenue (BIR)
DAILY WORK ACTIVITIES WEEK 14
NO. OF
DAY DATE DAILY ACCOMPLISHMENTS WORKING
HOURS
April 15 Attended the flag ceremony
Helped in checking new supplies
Monday 8
and distributed requested supplies
to each section
April 16 Assisted client requesting for tax
exemption certificate, Received and
Tuesday 8
stamped incoming letters from
taxpayers
Wednesday April 17 ABSENT 0
April 18 Receive, record and stamp the
Thursday 6
incoming letters from the taxpayers
Certified by:
Melette Vine
Flores Name of Trainor
WEEK 14
Revenue, I was struck by how quickly the time had flown by. It felt like just yesterday that I was
starting this journey, and now, as I approached the end, I found myself reflecting on all the hard
work, long hours, and invaluable experiences I had gained. This week was a time for me to take
stock of my accomplishments and prepare for the transition from training to the next steps in my
career.
To express my gratitude to the team for their support and guidance throughout my
training, I decided to prepare some food for everyone. This small gesture was my way of saying
thank you for the mentorship, patience, and opportunities I had received. It was a meaningful
way to show my appreciation for all the help and encouragement I received from my colleagues
and supervisors. The surprise of the week came when the Revenue District Officer presented us
special touch to my final week, making it even more memorable. It was heartwarming to know
that my efforts were valued and that the team appreciated the small contribution I made.
The experiences and skills I gained during this training will undoubtedly influence my future
endeavors. The positive interactions and the appreciation from the team made the end of my
LEARNINGS
understanding of several key aspects of professional work. One of the most valuable lessons was
learning how to manage my time effectively and work efficiently. Handling a high volume of
tasks, such as processing incoming letters, managing tax exemption certificates, and dealing with
prioritize tasks, balance multiple responsibilities, and stay on top of deadlines. This experience
highlighted the importance of time management in ensuring that all tasks were completed on
schedule and to a high standard. I quickly realized that being organized and efficient was crucial,
especially during busy periods when the workload increased and every minute counted.
Another learning is paying close attention to detail. In processing documents like tax
exemption certificates, accuracy was paramount. I learned that even small errors could have
meticulous records to prevent mistakes. This focus on detail helped me understand that
maintaining high standards in administrative tasks is essential for smooth operations and
effective service delivery. It reinforced the idea that accuracy and attention to detail are crucial
Interacting with my colleagues and supervisors provided me with insights into professional
communication and collaborative work. I learned how to convey information clearly, seek
assistance when needed, and work together towards common goals. A notable moment was
preparing a small meal to thank the team for their support and receiving a token of appreciation
from the Revenue District Officer. This experience demonstrated how expressing gratitude and
building strong professional relationships can enhance workplace morale and contribute to a
positive and supportive work environment. It taught me that effective communication and
These experiences during my training at the Bureau of Internal Revenue have been
incredibly formative. They have equipped me with valuable skills in time management, attention
to detail, and professional communication, all of which will be beneficial in my future career
endeavors. The lessons learned have not only prepared me for future roles but have also
I gained practical insights and skills that are directly relevant to my future
understanding of the principles and practices that are central to the field of
accountancy.
and accounting positions, and this training has strengthened these abilities.
The experience of collaborating with colleagues and supervisors
learn and grow at the Bureau of Internal Revenue and look forward to