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USEFUL EXPRESSIONS

Speaking
Presenting facts
OK. Ifeve1'ynneis1'eady, VII begin. I Shall we begin? I Shall we get starïed? I'm going to describe I presem f'
explain ,F give you some infûrmazion about I’d like to say a New words about
Please interrupt me if there’s snrnetlìing that’s not clear. Please leave your questions until the end and I’ll [do my
best tu) answer them then. I’d like to begin by saying describing ,f explaining Su why should vv ...? "Ihere are
two Ihrer: four key points ro note about
Firslly Secondly... And Iînally It's also worth that

Asking the presenter questions

Thank you. 'lhat was sa very interesting talk. You mentioned Why What E How
Fd jusl like L0 pick up un one thing you said You used the term Wllat exactly did you mean by Lhat? Vm not
sure I u1'Lde1'stood_ what you said about When you talked about .. did you mean that ...'E
Iwas a litlle surprised thm you said because. forme-,

Giving personal information

ldon’t have much time fur hobbies, but
I like eañng uut, spending time wilh friends, Ihupe To gera job as a Iplan to enter a cfnnpalny at managerial kwel.
Most people gn on to work in

Describing your organisation

IFS a large I medium-sized I business. [t's a stateowned _I private E family company. We provide services to the
índusïw. We make I sel! fìistribme E We advise on do research ima I We work with
Business ishooming thriving .f steady K reasonalnle slow I tough.
Our main customers are

IT’S quite relaxed I informal ,f people-friendly! traditional I formal I dynamic I I"urwf1|‘d-looking

Describing your fob Í course

Iwork as il junior middle manager I a trainee am apprentice. l\-verk in the sales purchasing .f finance! HR
department.
My job ixwnlves -ing. I'm responsible for Fm in charge 01'... I have I0 (make sure that] / l deal with "Ihcre aresix
ofus in the department. I report to the manager. ,Í I work with IUS a C]1allengi_ngf` demanding I
rew::u'CLi11g I fairly murine I Lpxeventiìll job. ll 's sponsored pl1a1'rnaceutiL‘al Company. lt offers very
practical training in It’s a kind of MBA.

Stating preferences
Personally 1 ’d go for I ïavuur option A because iL’s l Ihinlc A has much more gning for il'. Fm' El start.. My
preference would be option A, because Fm not su keen 011 option B. I have severai reservations aboul option
B. Firstly, it’s ._ I :hink opńun B has several drawbacks. It’s
Option B, on the other hand, is tou choose option B just because

I’d ralher go for option A than B. Fd much prefer to choose A than I3. We be better off choosing because All in
all, option represents the best solution because
Both Options have their pres and cons. The1'e’s not much to choose between them.

Expressing opinions
What do you about this idea? I How do you feel about Lhis idea? Personally, I think __ In my opinion me, it’s
O11 the whole, it seems
Fm not sure: on the one hand
Maybe so. bul I dun see it that way. For me,
Discussing options and making recommendatîons
For me, the best thing would be lo

Anolìaer option would be to

Instead of (doing) we could (do) Uwe were tu (do) ,.., then we cnuld [do)

'lhe advantage of that wrîulcl be

In that way wr.-2 would

I agree with you.

[think rl1aL’s an excellent idea.
1 think that might he quite difficult I damgerousl
expensive.

Telephoning
You hear Hello. Can I help you?
available. Would you like
to hold? Can I take a message?
(jan you ask Sarah lu arrive
fifteen minutes earlier? Can you tell me the price ofa have to get back to you DFI ls lohn there?
l'll see you in me bar.
You can respond
Yes. I'm calling about
Can I speak tu M r ,. I'm trying to get in touch with Can I speak to the person who deals with .'..? Tha-mk you.
Thafs l'Il call back later. X N0, but could you tell him I called. Yes, just her Sure, I'll see she gets the message.
One moment. I'll just check. (JK. Ifyuu can cal] me suon, Td appreciate it. Yes, Fil just get him for you. Great.
See you there.

Chaírìng a meeting
OK. Shall We Start? As you know, we're here to discuss talk about consider
The aim of this meeting is tu Carlos, would you like to begin?
running short of Lime. I lhinkwe should rnuvc un to the next point. I think we'De straying uff the subject. I Lhink
that's a discussion for another meeting. Perhaps we can come back to this later. Can I just interrupt you, Iulia? S0,
to sum up, we’vé agreed that
Does anyone have anyLhingl`L1rü1erl'0 add? OK. leave it there. "Lhank you all for your input.

Negotiating
Let me just outline our pnsitiun. Let me jugt explain what we'rc looking for.
In exchange. can oifer This wmlld benefit you in two ways: Firstly,
"Ihat would be difficult for us. I would need ln speak to my manager before agreeing zmyLhing. I'd like to give
that some before giving you a definite answer. Would you be prepared tu offer us a discmlnt? Can you move on
the price -at all? Ifwe were to would you be wliüng IO ...? Try I0 look al' it from our perspective. Put yourself in
our shoes. In principle, that souncls Finis, Ithink that sounds fair.
lust tu recap what weïfe agreed

Structuring a discussion
USEFUL EXPRESSIONS
Su why should we ...? I think there are three important poinîs here. Firstìy, Secondly, And finally,

Vd T0 say a fewwurds abouï

Ofcoursßi important lo But fm the uther hand, There is also the question of l think Vve covered lhe main points
'lhnse are my views on it What do ynu think
Du you agrve ...? Yes."l]1e1'e’sjust one point Vd like to add
[agree with you. 1 think just to pick up on one thing you said.

Everyday ph rases
I 'm so sorry to he kale.
How are you fixed ihr lime? Sony, du you mind if I just take this call? D0' you eaqnecl lo come back in the
summer? Would you like to go for a meal this evening? Fm afraid I caI1'l make il to the meeting.
Actually-I think Lha1's my pen.
You can respond
Well thanks. nd you? Good Pleased to meet you, My r1ame's PauL worry. N0 problem. Not' at all. My pleasure.
Vd love one. Thafs very ldnd of ynu, but I don"r want to put you Out. " Not bad, thanks. The plane wasn'l
delayed
was rm time. 1 have to catch a train- at 3pm. N0, please gn ahead.

Writing Comparing two graphs

The two graphs illustrate lhe develupnlcnt Of... Ovrthe period tu lfwe look at'thufírstg1'aph,wc can sce
Frnm the first graph, we can see a steady increase in sales of about %. that sales increased sïeadily hy' 2%. Lhere
was a significant increase I rise in sales. Lhere was ageneral decline I fall Ídecrease / drop in sales. _ some
variations fluctuations. Sales peaked reached a huw point in
Sales remahled stable E / wem up and down. Following the slump in 2004, sales recovered I picked up. Oxr
the same period. supply of... failed ne keep pace with demand.
'lhe reason for this wm.' probably
'Ibis seems te have been due tu This can probably be explained by
The relation beiween lhe :wu sets is clear. These two developmentä are clearly linked. These figures suggest thaï
The conclusion nu draw from This data is that

Lette rs
Beginning and ending Dear Sir .f Madam Yours IaiLhfLLlly Dear MS I ehn son Yours sincerely Dear David
Kind regards
Reason for writing I am writing tu apologise for I about J lhanlc you for express uur I am writing L11 answer to
your letter E advertisement _f enquiry Following uur recent meeting _I telephone cunver.~'aati0'|1, I am Writing to
Iwas given your name 1331..., who suggested you might he able to help us lo

The background As you may know, Gimbles Ltd iS an eiectrnnîcs manufacturer based in
As you recalì, three weeks ago we Recently, we
The result As a resul! ofthis, we llave had to
Cnnsequr-zntly, we wuuld like to T1113 result ofthis is that

The next step What I propose is that In order tn resolve this matter, I sugesz that
We would appreciaîe it if yam We would bc gïateful ifyou could now

Further communication Please do not hesitate me us ifyou wish L0 discuss any of the above. 1 look forward to
you receiving
Signing off Thank you again for your custom I interest
understanding. Once again, my apologies for the delay
misunderstanding .f error. I hope you find 'this solution satisfactory.

Reports and proposals

This report sets out presents the Eìndings ofthe committee into

The purpose this report is tu analyse f describe I clarify

the current situation with
This proposal has been prepared in response to al d_en'|and fur... In response to a for we would like to submit the
following proposal.
'lhe souple ofour study was ' studied I exzunined
What we found was that Our main findings were as follows:

The reasons for this situation seem to be

This can be attributed to [the fact that] There are lwo factors that have contributed to
The advantages ofïhis apprnaclx would be firstly
"1'hìsa1pproac11 would have [wn benefits. Firstly, The drawbacks wrmld be
The only disadvamage we can envisage is 5-a Uu r conclusions are thaL
In conclusion, we woulcl like tu pm pose that recommend that Your cornfnents on the above reporti proposals
would he Please reply to

Linking words
Allhough it is expensive, it'5 worth investing in. ln spite eff' Despite the high cust, it’s worth Lnvesling in. It is
expensive. Nevertheless, it’s worth investing in. Domesdc sales have been slow, whereas exports have been
booming. Domestic sales have been slow. H nwever, exports have been booming. Domestic sales have been slm-
v. Exports, un the other hand, l1ave been booming. Domestic sales have: been slow. Exports, by contrast, have
been booming.
And A5 well as having good qualiñcatìons, she also has lots of experience. Besides having good qualifications,
she also has lots nf experience. She has grind qualiiîcations. addition I Moreover I Furtllermore, she has lots oí'
experience.

So Because tomorrnw is a public hrńiday, the office will be closed. Tomorrow is apublic holiday. Consequently,
me office will be closed. Tomorrow is a public holiday. As a result, the office will be closed. The office will be
dosed tomorrow because uf me public holiday. The office will be closed tomorrow owing to the public holiday.
The office will be closed on account of the public holiday.
They investigated the matter thoroughly. Then they published meir Findings. After investigating the marrer
thoroughly'. they published their ñndings. When they had investigated the matter thoroughly. they publislmd their
ñndings. Following a thorough investigation of the they published their findings.
USEFUI EXPRESSIONS