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Software Requirements
Specification (SRS)

Of

Flutter-based Application ‘Chatcom’

By

Kumar Harsh(22SOEIT11047)

Disha Singh(22SOECE11199)
RK University Rajkot Gujarat

Dated: 13/08/2024
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INDEX

1. Introduction

1.1 Purpose
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1.2 Scope
1.3 Definitions, Acronyms, and Abbreviations
1.4 References
1.5 Overview

2. System Overview

2.1 Product Perspective

2.2 Product Features
2.3 User Classes and Characteristics
2.4 Operating Environment
2.5 Design and Implementation Constraints
2.6 Assumptions and Dependencies

3. System Requirements

3.1 Functional Requirements

3.1.1 User Registration and Authentication
3.1.2 User Profile Management
3.1.3 Contact Management
3.1.4 Chat Creation and Management
3.1.5 Real-Time Messaging
3.1.6 Message Status Indicators (Sent, Delivered, Read)
3.1.7 Typing Indicators
3.1.8 Multimedia Messaging (Images, Videos, Audio)
3.1.9 File Sharing
3.1.10 Group Chats
3.1.11 Message Search
3.1.12 Message Reactions (Emojis, etc.)
3.1.13 Push Notifications
3.1.14 Offline Messaging
3.1.15 Message History and Backup
3.1.16 End-to-End Encryption
3.1.17 Voice and Video Calls
3.1.18 Call History
3.1.19 Status/Stories Feature
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3.1.20 Block and Report Users

3.1.21 Chat Archiving and Deletion
3.1.22 Pinning Chats
3.1.23 Custom Themes and Wallpapers
3.1.24 Dark Mode
3.1.25 Language Support
3.1.26 Message Formatting (Bold, Italic, etc.)
3.1.27 QR Code for Contact Sharing
3.1.28 Sync Across Multiple Devices
3.1.29 Security Features (Two-Factor Authentication)
3.1.30 Data Usage and Storage Management
3.1.31 Chat Exporting

4. Non-Functional Requirements

4.1 Performance Requirements

4.2 Scalability Requirements
4.3 Availability and Reliability
4.4 Security Requirements
4.5 Usability and Accessibility
4.6 Maintainability and Supportability
4.7 Compliance with Standards
4.8 Compatibility Requirements (Cross-Platform Support)
4.9 Localization and Internationalization
4.10 Environmental Requirements

5. System Architecture

5.1 Overview of the System Architecture

5.2 Client-Server Architecture
5.3 Data Flow Diagrams
5.4 Database Design and Management
5.5 Third-Party Integrations

6. User Interface

6.1 User Interface Design

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6.2 Navigation Flow

6.3 UI Mockups
6.4 Responsive Design

7. System Models

7.1 Use Case Diagrams

7.2 Sequence Diagrams
7.3 Class Diagrams
7.4 State Diagrams

8. Quality Assurance

8.1 Testing Strategy

8.2 Unit Testing
8.3 Integration Testing
8.4 System Testing
8.5 User Acceptance Testing (UAT)
8.6 Performance Testing
8.7 Security Testing
8.8 Usability Testing

9. Deployment

9.1 Deployment Strategy

9.2 Supported Platforms (iOS, Android, Web)
9.3 Rollback Strategy
9.4 Post-Deployment Support

10. Documentation

10.1 User Documentation

10.2 Developer Documentation
10.3 API Documentation

11. Project Management

11.1 Project Plan

11.2 Risk Management
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11.3 Timeline and Milestones

11.4 Resource Requirements
11.5 Cost Estimation
11.6 Communication Plan

12. Future Enhancements

12.1 Planned Features

12.2 Potential Enhancements

13. Appendices

13.1 Glossary
13.2 Acronyms
13.3 Index
13.4 References
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1. Introduction

1.1 Purpose

The purpose of this SRS document is to define the requirements and specifications
for "ChatCom," a chat application developed using Flutter. It outlines the functional
and non-functional requirements, design constraints, and other key aspects
necessary for the development of the application.

1.2 Scope

"ChatCom" is a real-time messaging application designed for both

individual and group communication. It will support multimedia messaging,
voice and video calls, user status updates, and more. The application will
be cross-platform, supporting iOS, Android, and Web.

1.3 Definitions, Acronyms, and Abbreviations

● SRS: Software Requirements Specification

● UI: User Interface

● API: Application Programming Interface

● UAT: User Acceptance Testing

● E2EE: End-to-End Encryption

1.4 References

● Flutter official documentation

● REST API design guidelines

● Industry standards for mobile application security

1.5 Overview

This document provides a comprehensive outline of the requirements for

developing "ChatCom." It includes detailed descriptions of the system’s
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functionality, architecture, user interface, and quality assurance measures.

2. System Overview

2.1 Product Perspective

"ChatCom" is a standalone application but can be integrated with other

third-party services for enhanced functionalities like cloud storage, social
media sharing, etc. The system is designed to function seamlessly on
mobile and web platforms.

2.2 Product Features

● Real-time messaging

● Voice and video calls

● Multimedia sharing

● Group chats

● Message encryption

2.3 User Classes and Characteristics

● End Users: General users who will use the app for communication.

● Administrators: Users who will manage the backend, monitor usage,

and maintain the application.

● Developers: Responsible for the development and maintenance of

the app.

2.4 Operating Environment

● Mobile Devices: iOS and Android devices with Flutter support.

● Web Browsers: Modern web browsers like Chrome, Firefox, Safari,

etc.
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● Backend Server: Hosted on cloud platforms like AWS or Google

Cloud.

2.5 Design and Implementation Constraints

● Cross-Platform Compatibility: The app must function identically

across iOS, Android, and Web.

● Security Compliance: Must comply with industry standards for data

protection and encryption.

2.6 Assumptions and Dependencies

● The users have internet access.

● Flutter supports all required functionalities on targeted platforms.

● External APIs used (e.g., for push notifications) will remain stable.

3. System Requirements

3.1 Functional Requirements

3.1.1 User Registration and Authentication

Users must be able to register using their phone number, email, or social
media accounts. Authentication mechanisms will include password-based
logins and Two-Factor Authentication (2FA).

3.1.2 User Profile Management

Users can create and update their profiles, including name, status
message, profile picture, and other personal information.

3.1.3 Contact Management

Users can add, edit, and delete contacts. The app should sync contacts
from the device’s address book and allow manual addition.
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3.1.4 Chat Creation and Management

Users can initiate one-on-one chats and group chats. They can also delete
and archive chats.

3.1.5 Real-Time Messaging

The core feature of the app, allowing users to send and receive messages
in real time.

3.1.6 Message Status Indicators (Sent, Delivered, Read)

Messages will show indicators for sent, delivered, and read statuses,
providing transparency on the message delivery process.

3.1.7 Typing Indicators

Displays when the other user is typing a message, enhancing real-time

interaction.

3.1.8 Multimedia Messaging (Images, Videos, Audio)

Users can send multimedia content like images, videos, and audio files
within chats.

3.1.9 File Sharing

Allows users to share various file types (e.g., PDFs, DOCs) within chats.

3.1.10 Group Chats

Users can create group chats, add or remove participants, and assign roles
(e.g., admin).

3.1.11 Message Search

Users can search through their chat history using keywords, date filters, etc.

3.1.12 Message Reactions (Emojis, etc.)

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Allows users to react to messages with emojis, adding a layer of interaction

to the chat.

3.1.13 Push Notifications

Sends real-time push notifications for incoming messages, calls, and other
important events.

3.1.14 Offline Messaging

Allows users to send messages even when offline, which will be delivered
when the user comes online.

3.1.15 Message History and Backup

Users can view chat history and back up chats to cloud storage for future
retrieval.

3.1.16 End-to-End Encryption

All messages and calls are encrypted end-to-end, ensuring privacy and
security.

3.1.17 Voice and Video Calls

Users can initiate and receive voice and video calls through the app.

3.1.18 Call History

Maintains a log of all voice and video calls made through the app.

3.1.19 Status/Stories Feature

Users can post status updates (text, images, videos) that disappear after
24 hours, similar to Instagram Stories.

3.1.20 Block and Report Users

Users can block or report other users for inappropriate behavior.

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3.1.21 Chat Archiving and Deletion

Users can archive or delete chats to manage their conversation lists.

3.1.22 Pinning Chats

Allows users to pin important chats to the top of their chat list for easy
access.

3.1.23 Custom Themes and Wallpapers

Users can customize the chat interface with themes and wallpapers.

3.1.24 Dark Mode

Supports a dark mode option to reduce eye strain and save battery life on
OLED screens.

3.1.25 Language Support

The app will support multiple languages to cater to a global audience.

3.1.26 Message Formatting (Bold, Italic, etc.)

Users can format their messages with bold, italic, strikethrough, and other
text styles.

3.1.27 QR Code for Contact Sharing

Allows users to share and add contacts via QR codes for ease of use.

3.1.28 Sync Across Multiple Devices

Messages and settings will sync across multiple devices for users who
access the app on different platforms.

3.1.29 Security Features (Two-Factor Authentication)

Provides additional security by requiring a second form of authentication

during login.
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3.1.30 Data Usage and Storage Management

Users can manage data usage and storage settings, including the ability to
limit downloads to Wi-Fi.

3.1.31 Chat Exporting

Allows users to export their chat history for external use or backup.

4. Non-Functional Requirements

4.1 Performance Requirements

● The app must handle high volumes of traffic without latency issues.

● Real-time messaging should have a maximum delay of 2 seconds

under normal network conditions.

4.2 Scalability Requirements

● The system must be able to scale to handle millions of users

concurrently.

4.3 Availability and Reliability

● The application should have an uptime of 99.9% to ensure reliability

for users.

4.4 Security Requirements

● The application must comply with GDPR and other data protection
regulations.

● All sensitive user data must be encrypted in transit and at rest.

4.5 Usability and Accessibility

● The app should be user-friendly, with intuitive navigation.

● It should be accessible to users with disabilities, following WCAG

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(Web Content Accessibility Guidelines).

4.6 Maintainability and Supportability

● The codebase should be modular and well-documented to facilitate

easy maintenance.

● The app should support regular updates without disrupting the user
experience.

4.7 Compliance with Standards

● The application must comply with relevant industry standards for

security, privacy, and software development.

4.8 Compatibility Requirements (Cross-Platform Support)

● The app must be fully functional on iOS, Android, and Web platforms
with consistent user experience across all.

4.9 Localization and Internationalization

● The app must support multiple languages and regional settings,

with the ability to add new languages easily.

4.10 Environmental Requirements

● The application must perform well in varying network conditions,

including 3G, 4G, and Wi-Fi.

5. System Architecture

5.1 Overview of the System Architecture

● The system will follow a client-server architecture where the mobile

app (client) communicates with a backend server that handles data
storage, processing, and messaging.
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5.2 Client-Server Architecture

● The mobile app (client) sends requests to the server for operations
like sending messages, which the server processes and forwards to
the intended recipient.

5.3 Data Flow Diagrams

● Diagrams will illustrate how data moves between the app, server,
and database, including login flows, message transmission, and
synchronization.

5.4 Database Design and Management

● The database will store user information, messages, media files,

and other relevant data. It should be optimized for fast retrieval and
storage.

5.5 Third-Party Integrations

● The app may integrate with third-party services like Firebase for
push notifications, and cloud storage services for media backups.

6. User Interface

6.1 User Interface Design

● The UI should be clean, modern, and intuitive, allowing users to

easily navigate through features like chats, contacts, and settings.

6.2 Navigation Flow

● The app will use a bottom navigation bar for quick access to primary
sections like Chats, Contacts, Calls, and Settings.

6.3 UI Mockups

● Mockups will provide a visual representation of the app’s interface,

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including key screens like chat windows, contact lists, and user profiles.

6.4 Responsive Design

● The UI must adapt to different screen sizes and orientations,

providing an optimal experience on both mobile and web platforms.

7. System Models

7.1 Use Case Diagrams

● Diagrams will show interactions between users and the system,

including common actions like sending a message, making a call, and
updating profile information.

7.2 Sequence Diagrams

● Diagrams illustrating the sequence of events for key functionalities,

such as the message-sending process, including the roles of the
client and server.

7.3 Class Diagrams

● Diagrams representing the data structure and relationships within

the app, such as between users, messages, and contacts.

7.4 State Diagrams

● Diagrams depicting the states of the app and its components during
different operations, like sending a message, connecting to the
server, etc.

8. Quality Assurance

8.1 Testing Strategy

● A comprehensive testing strategy will include unit testing,

integration testing, system testing, and user acceptance testing
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(UAT).

8.2 Unit Testing

● Each module of the app (e.g., messaging, authentication) will be

tested individually to ensure it functions correctly.

8.3 Integration Testing

● Tests will ensure that different modules of the app work together as
expected.

8.4 System Testing

● The entire app will be tested as a whole to ensure all features work
together seamlessly and meet the requirements.

8.5 User Acceptance Testing (UAT)

● Real users will test the app in a controlled environment to ensure it

meets their needs and expectations.

8.6 Performance Testing

● The app’s performance under various conditions, such as high traffic

and low bandwidth, will be tested.

8.7 Security Testing

● Security testing will focus on identifying and mitigating potential

vulnerabilities, including testing the encryption of messages and user
data.

8.8 Usability Testing

● The app’s user interface and overall user experience will be tested
to ensure it is intuitive and easy to use.
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9. Deployment

9.1 Deployment Strategy

● The app will be deployed in stages, beginning with a beta release to

gather feedback, followed by a full production release.

9.2 Supported Platforms (iOS, Android, Web)

● The deployment process will include the submission of the app to

the Apple App Store, Google Play Store, and deployment on the web.

9.3 Rollback Strategy

● In case of critical issues, a rollback strategy will be in place to revert

to a previous stable version of the app.

9.4 Post-Deployment Support

● After deployment, the app will be monitored for performance and

bugs, with regular updates and patches as needed.

10. Documentation

10.1 User Documentation

● Documentation will include user guides, FAQs, and tutorials to help

users navigate and use the app effectively.

10.2 Developer Documentation

● Technical documentation will be provided for developers, including

API references, code comments, and architecture diagrams.

10.3 API Documentation

● Detailed documentation on APIs used within the app, including

endpoints, request/response formats, and error codes.
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11. Project Management

11.1 Project Plan

● A detailed project plan outlining the phases of development, key

milestones, and timelines.

11.2 Risk Management

● Identification of potential risks (e.g., delays, technical challenges)

and strategies to mitigate them.

11.3 Timeline and Milestones

● A timeline with key milestones for different phases of the project,

such as completion of design, development, testing, and deployment.

11.4 Resource Requirements

● A list of resources needed, including developers, designers, testers,

and tools/software required.

11.5 Cost Estimation

● An estimation of the project’s cost, covering development, testing,

deployment, and ongoing maintenance.

11.6 Communication Plan

● A plan for regular communication among project stakeholders,

including progress reports, meetings, and updates.

12. Future Enhancements

12.1 Planned Features

● A list of features that are planned for future versions of the app,
such as AI-powered chatbots, advanced analytics, etc.
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