Commerce_Syllabus
Commerce_Syllabus
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Unit-IV: Marketing Management, Organisation Behaviour and Human
Resource Management:
(a) Marketing: Evolution of Marketing Concepts- Production – Product – Marketing
Myopia- Selling – Marketing – Societal - Segmenting, Targeting and Positioning
-Target Market – Diffused Market – Concentrated Market – Clustered Market –
Market Segmentation Concept and Bases – Product Positioning – Concept and
Bases.
(b) Marketing Mix: Product, Price, Promotion and Place.
(c) Marketing Research, Source of Market Information and Marketing-mix Research
(d) Organisational Behaviour: Understanding Individual Behaviour: Personality –
Learning – Perception – Attitude – Individual Behaviour – Group Behaviour:
Fundamentals of Groups – Stages of Development – Team Effectiveness –
Cohesiveness.
(e) Human Resource Management: Human Resource Planning - Recruitment –
Selection – Training – Development – Performance Management – Empowerment
– Knowledge Management – Virtual Organisations.
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