Scribd
Upload
4 views

CHAPTER 2 TRẮC NGHIỆM

The document outlines key components and technologies in e-commerce logistics infrastructure, emphasizing the importance of transportation networks, distribution centers, and fulfillment centers. It discusses various systems such as Warehouse Management Systems (WMS) and Transportation Management Systems (TMS), as well as the impact of automation, cloud computing, and advanced analytics on logistics efficiency. Additionally, it highlights trends like drones and autonomous vehicles, and the significance of real-time inventory management and customs compliance in cross-border logistics.

Uploaded by

Hương Quỳnh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
4 views

CHAPTER 2 TRẮC NGHIỆM

The document outlines key components and technologies in e-commerce logistics infrastructure, emphasizing the importance of transportation networks, distribution centers, and fulfillment centers. It discusses various systems such as Warehouse Management Systems (WMS) and Transportation Management Systems (TMS), as well as the impact of automation, cloud computing, and advanced analytics on logistics efficiency. Additionally, it highlights trends like drones and autonomous vehicles, and the significance of real-time inventory management and customs compliance in cross-border logistics.

Uploaded by

Hương Quỳnh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 6

CHAPTER 2: INFRASTRUCTURE OF E-COMMERCE LOGISTICS

1. What is a primary component of e-commerce logistics infrastructure?

a) Marketing campaigns
b) Payment gateways
c) Transportation networks
d) Customer service centers
Answer: c) Transportation networks

2. Which technology is often used in the infrastructure of e-commerce logistics


for tracking inventory?

a) Cloud computing
b) Blockchain
c) Artificial intelligence
d) Warehouse Management Systems (WMS)
Answer: d) Warehouse Management Systems (WMS)

3. Which of the following plays a crucial role in e-commerce logistics for storing
goods?

a) Call centers
b) Data centers
c) Distribution centers
d) Sales offices
Answer: c) Distribution centers

4. What is the function of a transportation management system (TMS) in e-


commerce logistics?

a) Managing customer feedback


b) Optimizing shipping routes and transportation
c) Creating marketing strategies
d) Handling inventory control
Answer: b) Optimizing shipping routes and transportation

5. What is the main purpose of cross-docking in e-commerce logistics


infrastructure?

a) Long-term storage of products


b) Immediate distribution without long-term storage
c) Enhancing payment processing
d) Improving product quality
Answer: b) Immediate distribution without long-term storage
6. Which of the following is essential for the physical movement of products in e-
commerce logistics?

a) Digital marketing
b) Packaging materials
c) Transportation infrastructure
d) Customer surveys
Answer: c) Transportation infrastructure

7. What role does automation play in e-commerce logistics infrastructure?

a) Reducing marketing costs


b) Enhancing social media reach
c) Streamlining warehouse operations
d) Increasing advertising efficiency
Answer: c) Streamlining warehouse operations

8. In e-commerce logistics, what does the term "first mile" refer to?

a) The delivery of goods to the customer


b) The transportation of goods from the manufacturer to the distribution center
c) The handling of returns
d) The marketing of products online
Answer: b) The transportation of goods from the manufacturer to the distribution center

9. What is the function of a fulfillment center in e-commerce logistics?

a) It handles returns and customer complaints


b) It processes and ships customer orders
c) It generates marketing leads
d) It stores data for e-commerce companies
Answer: b) It processes and ships customer orders

10. Which of the following technologies is transforming e-commerce logistics


infrastructure?

a) 5G technology
b) Radio
c) Drones for delivery
d) Voice assistants
Answer: c) Drones for delivery

11. How does cloud computing enhance e-commerce logistics infrastructure?


a) By improving customer service
b) By allowing real-time tracking and data storage
c) By increasing product variety
d) By enhancing customer reviews
Answer: b) By allowing real-time tracking and data storage

12. What is the significance of real-time inventory management in e-commerce


logistics infrastructure?

a) It allows better marketing strategies


b) It optimizes order fulfillment and reduces stockouts
c) It decreases shipping times
d) It increases the number of warehouses
Answer: b) It optimizes order fulfillment and reduces stockouts

13. What is the role of "warehousing" in e-commerce logistics infrastructure?

a) To display products online


b) To store goods before they are shipped to customers
c) To handle customer inquiries
d) To analyze sales data
Answer: b) To store goods before they are shipped to customers

14. What is one benefit of integrating robotics in e-commerce logistics


infrastructure?

a) Faster website performance


b) Increased accuracy in order fulfillment
c) Better online advertising
d) Enhanced customer feedback
Answer: b) Increased accuracy in order fulfillment

15. How does transportation infrastructure impact e-commerce logistics?

a) It directly affects the speed and cost of deliveries


b) It helps manage online marketing
c) It enhances product quality
d) It increases customer retention
Answer: a) It directly affects the speed and cost of deliveries

16. Which factor is key in the success of last-mile delivery in e-commerce logistics
infrastructure?

a) Real-time tracking and route optimization


b) Social media engagement
c) Expensive packaging materials
d) Larger distribution centers
Answer: a) Real-time tracking and route optimization

17. What does "scalability" in e-commerce logistics infrastructure refer to?

a) The ability to handle customer service efficiently


b) The ability to expand and manage increased order volumes
c) The reduction of transportation costs
d) The automation of marketing campaigns
Answer: b) The ability to expand and manage increased order volumes

18. What is the main role of inventory management systems in e-commerce


logistics?

a) Enhancing customer experience


b) Managing and optimizing product stock levels
c) Analyzing sales data
d) Processing payments
Answer: b) Managing and optimizing product stock levels

19. What is the impact of globalization on e-commerce logistics infrastructure?

a) Reduced product variety


b) Increased complexity of cross-border shipments
c) Decreased shipping costs
d) Increased local warehouse demand
Answer: b) Increased complexity of cross-border shipments

20. What is "reverse logistics" in e-commerce?

a) Handling product returns, repairs, and recycling


b) Managing cross-border logistics
c) Streamlining the supply chain
d) Enhancing customer service
Answer: a) Handling product returns, repairs, and recycling

21. What infrastructure component is crucial for cross-border e-commerce


logistics?

a) Domestic payment systems


b) Customs clearance and regulatory compliance
c) Local delivery services
d) In-store pickups
Answer: b) Customs clearance and regulatory compliance
22. Which of the following reduces warehousing costs in e-commerce logistics?

a) Social media marketing


b) Just-in-time inventory systems
c) Expanding the warehouse size
d) Offering free shipping
Answer: b) Just-in-time inventory systems

23. How do fulfillment centers differ from traditional warehouses in e-commerce


logistics?

a) Fulfillment centers are only used for storage


b) Fulfillment centers also handle packing and shipping orders
c) Traditional warehouses manage product returns
d) Fulfillment centers manage online marketing
Answer: b) Fulfillment centers also handle packing and shipping orders

24. Which of the following can enhance last-mile delivery efficiency?

a) Better advertising campaigns


b) Improved route planning and technology adoption
c) Increasing warehouse size
d) More customer reviews
Answer: b) Improved route planning and technology adoption

25. What does the term "infrastructure-as-a-service" refer to in e-commerce


logistics?

a) Outsourcing customer support


b) Outsourcing logistics infrastructure through cloud providers
c) Providing in-house logistics solutions
d) Marketing automation systems
Answer: b) Outsourcing logistics infrastructure through cloud providers

26. How do advanced analytics tools improve e-commerce logistics


infrastructure?

a) They allow faster order processing


b) They provide insights for optimizing supply chain efficiency
c) They enhance payment gateway security
d) They improve customer communication
Answer: b) They provide insights for optimizing supply chain efficiency

27. What role does packaging play in the infrastructure of e-commerce logistics?
a) It helps with customer service
b) It ensures products are protected during delivery
c) It increases marketing outreach
d) It improves website performance
Answer: b) It ensures products are protected during delivery

28. How does blockchain enhance transparency in e-commerce logistics


infrastructure?

a) By improving customer service


b) By providing secure and transparent tracking of goods
c) By lowering warehousing costs
d) By enhancing product descriptions
Answer: b) By providing secure and transparent tracking of goods

29. What is a key advantage of multi-channel distribution networks in e-


commerce logistics?

a) Increased website traffic


b) Improved customer engagement through multiple delivery options
c) Reduced marketing costs
d) Enhanced payment processing
Answer: b) Improved customer engagement through multiple delivery options

30. Which of the following is considered a future trend in e-commerce logistics


infrastructure?

a) Manual inventory tracking


b) Autonomous vehicles for delivery
c) Expanded physical stores
d) Larger fulfillment centers in rural areas
Answer: b) Autonomous vehicles for delivery

You might also like