Scribd
Upload
10 views5 pages

AIA-Mode-of-Payment-Ver20200430

The document outlines various payment methods for mortgage loans with AIA Bhd., including internet transfers, Maybank2U, direct debit, and in-branch payments. It specifies important due dates for fully and partially drawn loans, as well as detailed instructions for each payment method. Additionally, it provides contact information for assistance and notes regarding online loan statements through the MY AIA portal.

Uploaded by

aszmajuglobal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
10 views5 pages

AIA-Mode-of-Payment-Ver20200430

The document outlines various payment methods for mortgage loans with AIA Bhd., including internet transfers, Maybank2U, direct debit, and in-branch payments. It specifies important due dates for fully and partially drawn loans, as well as detailed instructions for each payment method. Additionally, it provides contact information for assistance and notes regarding online loan statements through the MY AIA portal.

Uploaded by

aszmajuglobal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 5

PAYMENT METHODS

For your convenience, we provide a variety of payment methods for your mortgage loan.

IMPORTANT DUE DATES

Loan Status Type of payment Due Date


FULLY drawdown Monthly Instalment 1st of every month
PARTIALLY drawdown Progressive Interest 14th of every month

1) INTERNET / ELECTRONIC / INTERBANK FUND TRANSFER (GIRO)

Please ensure AIA Bhd. is the beneficiary and the reference is correct. Otherwise, the payment will not be
captured. Our bank account is with Maybank. Below are the details that are required to be filled up:-

Beneficiary/ Recipient / Collection Bank Maybank


Beneficiary/ Recipient Name AIA Bhd
Beneficiary/ Recipient Account No 514011997003
Beneficiary/ Recipient Reference 855xxxxxxxM
Transaction Type Loan Payment

Payments will be captured within three working days to the account provided that all the information required
is correct.

2) MAYBANK2U

1. Login to www.maybank2u.com
2. Go to Bill Payment
3. Select AIA Bhd as Company Name
4. Request a TAC to proceed with this transaction

Page 1 of 5
5. Key in the Account No. without ‘M’ in the Policy Number

Without ‘M’

6. Print the receipt to keep a record of your payment transaction. AIA will not be issuing any receipts.

For any enquiries on Maybank2u,


please call Maybank Group Call Centre
at 03-2072 7788.

Notes:
• To ease future payments, add AIA Bhd. as “Favourite Payee”. Once added, you will no longer require
TAC for future payments.
• You may even ‘Add Recurring Payment’ to automate future payments.

Page 2 of 5
3) AIA BRANCHES
[This is TEMPORARILY NOT AVAILABLE. All AIA Customer Service Centres will be closed during the Movement
Control Order (MCO) period and will resume once the MCO is uplifted]

All types of payments (Monthly Instalment, Progressive Interest, Penalty Interest, Houseowner Insurance
Premium and other Miscellaneous Charges) via cash / cheque can be paid at any AIA Branches. Our cashiers
are open from 8.30 a.m. to 4.30 p.m. from Mondays to Fridays. An official receipt will be issued upon payment
and transaction posting is the payment date. Please indicate the type of payment as above.

Cheque or bank draft to be made payable to AIA Bhd.


The Housing Loan No. 855XXXXXXXM is to be written behind the cheque

4) DIRECT DEBIT (VIA MAYBANK / PUBLIC BANK)

A Direct debit Authorisation Form has to be filled up and to be submitted to AIA Mortgage. This Form will be
submitted to the Bank once the loan is drawdown. Pending approval from the Bank on the direct-debit
arrangement, you need to remit the monthly loan instalment repayment/interest payment via other Modes of
Payment otherwise your loan will be in arrears. Enrolment approval will take up to 2 weeks.

The direct debit will be on the 5th of the month. Please ensure sufficient funds are allocated to meet the
authorisation.

5) STANDING INSTRUCTION WITH MAYBANK - Monthly Instalment only

Standing instructions can be arranged with any Maybank branch.


Payment is to be made to:-

Bank Maybank
AIA Collection A/C No. 5140 1199 7003
Loan Reference No. 855XXXXXXX

Please ensure your Housing Loan No. is indicated. As the monthly instalment will be due on the 1st of every
month, we advise you to effect the standing instruction to 10 DAYS BEFORE the due date.

6) MAYBANK BRANCHES

Payment to AIA Collection Account via Maybank branches can be transacted over the counter either by cheque
or cash. There will be a minimum charge of RM2.00 per transaction. Please indicate specifically as below.

Payee AIA Bhd.


AIA Collection A/C No. 5140 1199 7003
Loan Reference No. 855XXXXXXX

Note: Charges indicated will vary from time to time at the discretion of Maybank.

Page 3 of 5
7) CHEQUE VIA CHEQUE DEPOSIT MACHINE (Drop-in envelope)

Cheque must be made payable to “AIA Bhd.”


Please state the following at the back of the cheque:-

(i) AIA Collection Account : 5140 1199 7003


(ii) Loan Reference Number : 855XXXXXXX
(iii) Borrower’s Name : <Borrower’s Name>
(iv) Contact Number : <Contact Number>

* Payment by cheque will be captured upon clearance. Cheques will be subjected to clearance fee,
commission fee for outstation cheque, stamp duty whichever applicable.

Please DO NOT pay through Cheque Deposit Machine (scanned) and Cash Deposit Machine as we do not
have any arrangement for such channels of payment.

NOTE:

AIA Collection Account and your housing loan no. (8552XXXXXX) must be indicated clearly to ensure payments
are credited into the correct account. Should any of the information on the bank deposit slip, cheque or online
remittance details be incomplete or incorrect, the transaction will not be processed by the bank and/or may
cause a delay in the allocation or transfer of funds to your account.

AIA will accept no liability for any short payment arising from the failure to provide or for any error or inaccuracy
in the collection account number and/or reference number stated by you.

If you need further clarification, please do not hesitate to contact us. We will be glad to assist.

Help Desk:
AIA Bhd.
Mortgage Department
Level 8, Menara AIA, No. 99, Jalan Ampang, 50450 Kuala Lumpur
Tel : 1300 88 1899
Fax : 03-20563325
Email : [email protected]

Page 4 of 5
ONLINE LOAN STATEMENT

Loan statements have been converted to e-statements. You can view your monthly/half yearly/annual
statements via MY AIA portal.

For registration in MY AIA, please follow the steps below:-


1) Log in to www.aia.com.my or http://www.aia.com.my
2) Go to My AIA and select Customer -> Login
3) Click “Register Now”
4) Complete the information required for “Register for MY AIA”

Notes:
• Only the main borrower (first borrower’s name stated in the Letter of Offer for joint borrowers) can
view and print the Home Loan statements from MY AIA account.
• To view and transact those insurance policies that have been assigned to AIA for purposes of home
loan, please login to www.aia.net.my/Myservice/
The user ID and password are the same as your My AIA account.

If you encounter any problem to log in, please forward the screen shot of the error message to
[email protected] for our investigation.

Version April 2020

Page 5 of 5

You might also like