OptixPanel™ Standard

Operator Panel
Bulletin 2800S

User Manual Original Instructions

OptixPanel™ Standard Operator Panel User Manual

Important User Information

Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before
you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to
requirements of all applicable codes, laws, and standards.

Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to be carried out by suitably
trained personnel in accordance with applicable code of practice.

If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.

In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this
equipment.

The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with
any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.

No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.

Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.

Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment,
which may lead to personal injury or death, property damage, or economic loss.

ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property
damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.

IMPORTANT Identifies information that is critical for successful application and understanding of the product.

These labels may also be on or inside the equipment to provide specific precautions.

SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous
voltage may be present.

BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may
reach dangerous temperatures.

ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to
potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL
Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).

The following icon may appear in the text of this document.

Identifies information that is useful and can help to make a process easier to do or easier to understand.

2 Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024

 Table of Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Summary of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Catalog Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 1
Overview Highlights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Bezels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Aluminum bezel with single touch resistive touchscreen (AF) . . . . . . . . . . . . . . . . 10
Aluminum True Flat bezel with single touch resistive touchscreen (AT) . . . . . . . . 11
Aluminum and Glass True Flat bezel with multi touch capacitive touchscreen (GL)
12
Stainless steel IP69K bezel with single touch resistive touchscreen (SS) . . . . . . . 13
Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connectors / LEDs / Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Standards Compliance and Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
UL/cUL Mark Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
European Union Directive Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ATEX Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
European Union Directive Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 2
Installation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installation according to the instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Qualified personnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Environment and Enclosure Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Working on the control cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Unpack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mounting Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Approximate Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Prepare the Panel Cutout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Observe these guidelines to install the operator panel in a panel.. . . . . . . . . . . . . 24
Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Install the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
DC Power Supply Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connect DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Required Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Install the factory-supplied metal retention plates to connect Ethernet cables . . . . . 29

Chapter 3
Operation Operating guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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Table of Contents

Touch Screen Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Touchscreen calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Restart / Factory reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Restore to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 4
Configuration Factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
System Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Access the System Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
System Manager Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Protection mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
General Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
External storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
System information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Update Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
FT Optix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Entitlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Eth2: WAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Eth1: LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Gateway Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
FT Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Local Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Reserve static IP pool for VPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Security Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Update the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
External storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

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 Table of Contents

Chapter 5
Clean the Operator Panel Clean the Integrated Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Clean the Air Openings and Heatsinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Remove Paint and Grease from the Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Chapter 6
Troubleshooting Display Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Ship or Transport the operator panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Dispose of the operator panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 7
Replace components Replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Voltage precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Pre-configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Post-configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Remove the cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Backup Battery Replacement (CR2032) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Reinstall the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Micro SD card installation/removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Install the Factory-supplied metal retention plates to connect Ethernet cables . . . . . 59

Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024 5

Table of Contents

Notes:

6 Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024

 Preface

This manual is a user guide for OptixPanel™ Standard operator panels for visualization and
control. It provides procedures for the following:
• Install the operator panel.
• Make operator panel connections.
• Operate the operator panel.
• Troubleshoot the operator panel.

A general knowledge of automation technology is needed to understand and follow the

instructions in this publication.

Summary of Changes This publication contains the following new or updated information. This list includes
substantive updates only and is not intended to reflect all changes.
Topic Page
Chapter 4: added new functions for firmware 4.0.4.52 throughout

Catalog Numbers This publication is applicable to these OptixPanel operator panels. For your catalog number,
see the product label on the side of your operator panel.
Cat. No. Identifier Bezel material Touchscreen type
2800S-***DS-*** Aluminum (AF) Resistive
2800S-***ES-*** Aluminum True Flat (AT) Resistive
2800S-***FM-*** Aluminum and glass True Flat (GL) Capacitive
2800S-***XS-*** Stainless steel IP69K (SS) Resistive

Additional Resources These documents contain additional information concerning related products from Rockwell
Automation. You can view or download publications at rok.auto/literature.
Resource Description
OptixPanel Standard Installation Instructions, publication 2800S-IN001A Provides basic installation guidelines and instructions.
OptixPanel Technical Data, publication 2800-TD001 Provides technical specifications about the OptixPanel systems.
FactoryTalk Optix Help Center, website FactoryTalk Optix Help Center.
Describes how to configure and use EtherNet/IP devices to communicate on the EtherNet/IP
EtherNet/IP Network Devices User Manual, ENET-UM006 network.
Ethernet Reference Manual, ENET-RM002 Describes basic Ethernet concepts, infrastructure components, and infrastructure features.
Provides guidance on how to conduct security assessments, implement Rockwell
System Security Design Guidelines Reference Manual, SECURE-RM001 Automation products in a secure system, harden the control system, manage user access,
and dispose of equipment.
UL Standards Listing for Industrial Control Products, Assists original equipment manufacturers (OEMs) with construction of panels, to help ensure
publication CMPNTS-SR002 that they conform to the requirements of Underwriters Laboratories.
American Standards, Configurations, and Ratings: Introduction to Provides an overview of American motor circuit design based on methods that are outlined
Motor Circuit Design, publication IC-AT001 in the NEC.
Industrial Components Preventive Maintenance, Enclosures, and Contact Provides a quick reference tool for Allen-Bradley industrial automation controls and
Ratings Specifications, publication IC-TD002 assemblies.
Designed to harmonize with NEMA Standards Publication No. ICS 1.1-1987 and provides
Safety Guidelines for the Application, Installation, and Maintenance of general guidelines for the application, installation, and maintenance of solid-state control in
Solid-state Control, publication SGI-1.1 the form of individual devices or packaged assemblies incorporating solid-state
components.
Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1 Provides general guidelines for installing a Rockwell Automation industrial system.
Product Certifications website, rok.auto/certifications. Provides declarations of conformity, certificates, and other certification details.

Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024 7

Preface

Notes:

8 Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024

 Chapter 1

Overview

The Allen-Bradley® OptixPanel™ Standard is an operator panel, equipped with NXP® i.MX 8M
Plus Quad ARM Cortex A53 1.6GHz processor, for visualization and control, ideal for applications
that require a high-performance Human Machine Interface (HMI).

Highlights • Embedded solutions based on FactoryTalk® Optix™, the collaborative, cloud-based

software platform that offers an unprecedented degree of flexibility, scalability,
extensibility and openness for visualization and Edge Computing applications.
• Full industrial interoperability for M2M scenarios and interfacing to MES and ERP
systems thanks to native support for the OPC UA protocol, simple two-way
communication with Cloud infrastructures via MQTT protocol.
• Natively equipped with two Gigabit Ethernet ports, two USB 3.0 ports and a multi-
standard serial port.
• Integrated FactoryTalk® Remote Access™ software for remote assistance (UBIQUITY
license compatible).

Bezels The system is available with different kinds of bezels:

• Aluminum bezel (AF) with single touch resistive touchscreen.
• Aluminum True Flat bezel (AT) with single touch resistive touchscreen.
• Aluminum and glass True Flat bezel (GL) with multi touch capacitive touchscreen.
• Stainless steel IP69K bezel (SS) with single touch resistive touchscreen.
Figure 1 - OptixPanel Standard bezels
Aluminum bezel with single touch resistive touchscreen (AF)
Sizes available Sizes available
7.0 in. W [5:3] 10.4"S [4:3]
10.1 in. W [16:10] 12.1"S [4:3]
12.1 in. W [16:10] 15.0"S [4:3]
15.6 in. W [16:9]
18.5 in. W [16:9]
21.5 in. W [16:9]

Aluminum True Flat bezel with single touch resistive touchscreen (AT) Stainless steel IP69K bezel with resistive touchscreen (SS)
Sizes available Sizes available
10.4"S [4:3] 10.1 in. W [16:10]
12.1"S [4:3] 12.1 in. W [16:10]
15.0"S [4:3] 15.6 in. W [16:9]
18.5 in. W [16:9]
21.5 in. W [16:9]

Aluminum and glass True Flat bezel with multi touch capacitive touchscreen (GL)
Sizes available
7.0 in. W [5:3]
10.1 in. W [16:10]
12.1 in. W [16:10]
15.6 in. W [16:9]
18.5 in. W [16:9]
21.5 in. W [16:9]

Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024 9

Chapter 1 Overview

Aluminum bezel with single touch resistive touchscreen (AF)

Table 1 - Aspect ratio
Panel size Aspect ratio Panel size Aspect ratio
7.0 in. W 5:3 10.4 in. S 4:3
10.1 in. W 16 : 10 12.1 in. S 4:3
12.1 in. W 16 : 10 15.0 in. S 4:3
15.6 in. W 16 : 9
18.5 in. W 16 : 9
21.5 in. W 16 : 9
Figure 2 - Aluminum bezel with resistive touchscreen

No. Description
1 Frame
2 Active display area
3 On/Off/Standby LED
2
3

The front panel has a STEP between the frame and the touchscreen.
Figure 3 - STEP detail

STEP

Features:
• IP rating: IP65.
• Seal Type: EPDM gasketing elastomer.
• Frame material: EN AW-5754, H22 EN 485-1.
Figure 4 - Construction detail
1
No. Description
2
1 Aluminum Frame
2 5 wires resistive touchscreen
3
3 Glass
4 Seal

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 Chapter 1 Overview

Aluminum True Flat bezel with single touch resistive touchscreen

(AT)
Table 2 - Aspect ratio
Panel size Aspect ratio
10.4 in. S 4:3
12.1 in. S 4:3
15.0 in. S 4:3
Figure 5 - Aluminum bezel with resistive touchscreen

No. Description
1 Frame
2 2 Active display area
3 3 On/Off/Standby LED

The front panel has no STEP between the frame and the touchscreen.
Figure 6 - No STEP detail

NO STEP

Features:
• IP rating: IP65.
• Seal Type: EPDM gasketing elastomer.
• Frame material: EN AW-5754, H22 EN 485-1.
Figure 7 - Construction detail
1
No. Description
2 1 Top polyester film
4
2 5 wires resistive touchscreen
3 Glass
4 Aluminum frame
5 Seal
3

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Chapter 1 Overview

Aluminum and Glass True Flat bezel with multi touch capacitive
touchscreen (GL)
Table 3 - Aspect ratio
Panel size Aspect ratio
7.0 in. W 5:3
10.1 in. W 16 : 10
12.1 in. W 16 : 10
15.6 in. W 16 : 9
18.5 in. W 16 : 9
21.5 in. W 16 : 9
Figure 8 - Aluminum and glass True Flat bezel with multi touch PCAP touchscreen

1
No. Description
1 Frame
2 Active display area
2
3 On/Off/Standby LED

The front panel has no STEP between the frame and the touchscreen.
Figure 9 - NO STEP detail

NO STEP

Features:
• IP rating: IP65.
• Seal Type: EPDM gasketing elastomer.
• Frame material: Aluminum alloy 5754.
Figure 10 - Construction detail
1
2 No. Description
3 1 Tempered glass
2 P-CAP capacitive multitouch touchscreen
3 Aluminum frame
4 Seal

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 Chapter 1 Overview

Stainless steel IP69K bezel with single touch resistive touchscreen

(SS)
Table 4 - Aspect ratio
Panel size Aspect ratio
10.1 in. W 16 : 10
12.1 in. W 16 : 10
15.6 in. W 16 : 9
18.5 in. W 16 : 9
21.5 in. W 16 : 9
Figure 11 - Stainless steel IP69K bezel with single touch resistive touchscreen.

1
No. Description
1 Frame
2 Active display area
2
3 On/Off/Standby LED

The front panel has no STEP between the frame and the touchscreen.
Figure 12 - NO STEP detail

NO STEP

Features:
• IP rating: IP69K
• Seal Type: Silicone color blue
• Frame material: Stainless steel (AISI 316L)
Figure 13 - Construction detail
1
2 No. Description
3
Polyester base film with UV-curved anti
4
1 glare hard surface coating (Kimoto
5 Elastodur ED AG10)
2 5 wires resistive touchscreen
3 Tempered true flat glass
4 Stainless steel frame
5 Seal

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Chapter 1 Overview

Side View Figure 14 - 7.0 in. Back view

1
No. Description
1 Aeration holes

Figure 15 - 7.0 in. Bottom view

No. Description
1 1 Aeration holes
2 Clip holes for mounting clips

2 2 2

Connectors / LEDs /
Buttons

OptixPanel Standard - bottom view

3 3 4
2
6
8 9

5 7 10
4 11 12

Item Required LED

No. Description cable Color Function
Front Power On
1 LED — Green Indicates the system is powered on.
2 DC power Unshielded — Power connector.
3 LAN Shielded — RJ45 connector.
4 USB 3.0 Shielded — USB 3.0 connector.
5 Micro SD — — Micro SD slot push-push type.
Forces an internal reset, as if power was lost temporarily and then
returned.
IMPORTANT: Use this button only if there are no better options, like
6 Restart button — — keyboard or mouse commands, or if the resumed DC power does not
restart the operator panel. System reset can cause data loss and possible
corruption to the operating system.

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 Chapter 1 Overview

Item Required LED

No. Description cable Color Function
Factory reset Allows the total restoration of the firmware and factory settings with the
7 — —
button deletion of all application data.
Power supply ON and Boot sequence FAIL.
Red
8 Restart / — Restart button pressed.
Power LED
Green Power supply ON and correct BOOT sequence.
9 LED COM1 TX — Green Transmission signal for COM interface.
10 LED COM1 RX — Green Receive signal for COM interface.
Blue Factory reset procedure in progress.
11 Factory Reset —
LED OFF Standard/common status.
12 COM Shielded — RS232/422/485 isolated serial port connector.

WARNING: USB CONNECTORS NOT FOR USE IN HAZARDOUS LOCATIONS. TO USE ONLY FOR INITIAL
SET-UP AND MAINTENANCE.
ADVERTISSMENT:LE CONNECTEURS USB NE DOIT PAS ÊTRE UTILISÉ DANS DES ENDROITS
DANGEREUX. DOIT ÊTRE UTILISÉ POUR LA CONFIGURATION INITIALE ET LA MAINTENANCE
SEULEMENT.

COM Pinout
PIN RS232 RS422 RS485 Connector layout
1 +5V DC (OUT) +5V DC (OUT) +5V DC (OUT)
2 RX RX+ N.C.
3 TX TX- RTX-
4 N.C. N.C. N.C.
5 GND GND GND 1
6 N.C. N.C. N.C.
7 RTS RTX+ TX+
8 CTS RX- N.C.
9 N.C. N.C. N.C.

Standards Compliance and UL/cUL Mark Compliance

Certifications
Equipment with the UL/cUL mark complies with the requirements of UL 61010-1, UL 61010-2-
201, CSA C22.2 No. 61010-1, and CSA C22.2 No. 61010-2-201.

A copy of the certificate of compliance is available at rok.auto/certifications.

European Union Directive Compliance

This operator panel meets the European Union Directive requirements when installed within
the European Union or EEA regions and have the CE marking. A copy of the declaration of the
conformity is available at rok.auto/certifications.

ATEX Certification

IMPORTANT All the systems with Cat. numbers with “C” final letter, for example:
2800S-xxxxx-xxC, are not ATEX compliant.
Read this document very carefully because it contains safety information that takes priority
over the system’s User Guide. This document contains the instructions, the information, and
the specific conditions, for the safe use of the systems and must be always taken as reference
for installing, managing or updating the ATEX marked systems. The systems must be installed,
managed and updated only by qualified personnel. The non-compliance with the safety

Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024 15

Chapter 1 Overview

instructions present into this document can result in death or serious injury. No responsibility
is assumed by Rockwell Automation for any consequence arising from the improper use of the
system in respect to the contents of the present document.

The contents of this document are referred only to the following systems on which the ATEX
marking label is present.

Marking Cat. number Standards

reference
II 3D Ex tc IIIC T 70°C Dc EN60079-0:2018 Explosive atmospheres – Part 0: Equipment – General Requirements
II 3G Ex ec ic IIC T4 Gc X 0°C≤Tamb≤+50°C 2800S-xxx-D EN60079-7:2015+A1:2018 Explosive atmospheres – Part 7: Equipment protection by increased safety “e”
WARNING - DO NOT OPEN WHEN AN EXPLOSIVE 2800S-xxx-E
ATMOSPHERE MAY BE PRESENT 2800S-xxx-X EN60079-11:2012+A11:2013 Explosive atmospheres – Part 11: Equipment protection by intrinsic safety”i”
WARNING - DO NOT OPEN WHEN ENERGIZED EN60079-31:2014 Explosive atmospheres – Part 31: Equipment dust ignition protection by enclosure “t”
II 3D Ex tc IIIC T70°C Dc EN60079-0:2018 Explosive atmospheres – Part 0: Equipment – General Requirements
II 3G Ex ec IIC T4 Gc X 0°C≤Tamb≤+50°C
EN60079-7:2015+A1:2018 Explosive atmospheres – Part 7: Equipment protection by increased safety “e”
WARNING - DO NOT OPEN WHEN AN EXPLOSIVE 2800S-xxx-F
ATMOSPHERE MAY BE PRESENT
WARNING - DO NOT OPEN WHEN ENERGIZED EN60079-31:2014 Explosive atmospheres – Part 31: Equipment dust ignition protection by enclosure “t”

WARNING: EXPLOSION HAZARD. Do not disconnect equipment while the circuit is live or unless the area is known to be free of ignitable concentrations.
AVERTISSEMENT: DANGER D’EXPLOSION. Ne pas débrancher l’équipement pendant que le circuit est sous tension ou à moins que la zone ne soit
exempte de concetrations inflammables.

European Union Directive Compliance

This equipment meets the European Union Directive requirements when installed within the
European Union or EEA regions and have the CE marking. A copy of the declaration of the
conformity is available at rok.auto/certifications.

Declaration of Conformity
Rockwell Automation, Inc. declares that the Optix Panel Standard Family, 2800S, are in
compliance with Essential Health and Safety Requirements of Directive 2014/34/EU (ATEX) as
follows:
• Equipment Group II, Equipment Category 3.
• Type of Dust Protection “Ex tc IIIC T 70°C Dc “.
• Type of Gas Protection “Ex ec ic IIC T4 Gc“ (for Aluminum, Aluminium True Flat, Stainless
steel IP69K Bezel).
• Type of Gas Protection “Ex ec IIC T4 Gc“ (for Aluminium and Glass TrueFlat Bezel).

Compliance to standard EN 60079-0:2018, EN 60079-7:2015 +A1:2018, EN 60079-11:2012

+A11:2013 and EN 60079-31:2014.

The full text of the EU declarations of conformity is available at the following website:
rok.auto/certifications.

Technical specifications
OptixPanel™ Standard Operator Panel
Aluminum True Flat bezel Aluminum and glass Stainless Steel Bezel (SS)
Attribute Aluminum bezel (AF) (AT) True Flat bezel (GL)
HMI software FactoryTalk® Optix™ runtime (License size: M / L)
Remote assistance software FactoryTalk® Remote Access™ PRO (UBIQUITY compatible)
O.S. installed Linux Yocto

16 Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024

 Chapter 1 Overview

OptixPanel™ Standard Operator Panel

Aluminum True Flat bezel Aluminum and glass Stainless Steel Bezel (SS)
Attribute Aluminum bezel (AF) (AT) True Flat bezel (GL)
7.0 in. W
10.1 in. W 7.0 in. W
12.1 in. W 10.1 in. W
10.1 in. W
15.6 in. W 10.4 in. S 12.1 in. W
12.1 in. W
LED back-light TFT LCD 18.5 in. W 12.1" in. S 15.6 in. W
15.6 in. W
21.5 in. W 15.0" in. S 18.5 in. W
18.5 in. W
10.4 in. S 21.5 in. W
21.5 in. W
12.1" in. S
15.0" in. S
Touchscreen Resistive 5 wires Resistive 5 wires P-CAP multitouch Resistive 5 wires
Material Aluminum Aluminum True Flat Aluminum and glass Stainless Steel
Front Panel
Logo Allen-Bradley or brandless
IP rating IP 65 frontal IP 69K frontal
Protection grade IP for catalog numbers 2800S-xxxXS-N1(S/B/C): UL TYPE 1, 4X indoor only, 12
NEMA rating for catalog numbers 2800S-xxx(DS/FM/ES)-N1(S/B/C): UL TYPE 1, 4X indoor only
Installation Panel mounting
Case
Material Zinc-coated skin pass steel
Processor (soldered on-board) NXP® i.MX 8M Plus Quad ARM® Cortex® A53 1.6GHz - 64bit - integrated GPU
System memory RAM 4GB (LP-DDR4 module)
Mass storage eMMC p-SLC (~12GB available for Optix application)
Storage expansion 1x MicroSD slot on board with external access (push-push)
LAN 2x Gigabit Ethernet (RJ45)
Interfaces USB 2x USB 3.0 (Type-A / host)
Serial 1x RS232/422/485 (DB9M) isolated
DC input 24V 1.5A SELV
Power supply input
Voltage Range 18...32V
Battery 1x CR2032 Internal access
Operating Temperature 0...50° C (32...122° F)
Storage Temperature -20...+60° C (-4...+140° F)
Operating / Storage Relative humidity 20%...90% RH (non-condensing)

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Chapter 1 Overview

Notes:

18 Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024

 Chapter 2

Installation

Follow these guidelines and procedures to help you plan your installation, prepare the panel
cutout, and mount and power up the operator panel.

ATTENTION: Read this document and the documents listed in the Additional Resources section
about installation, configuration, and operation of this equipment before you install, configure,
operate, or maintain this product. Users are required to familiarize themselves with
installation and wiring instructions in addition to requirements of all applicable codes, laws,
and standards. Activities including installation, adjustments, putting into service, use,
assembly, disassembly, safety, and maintenance are required to be carried out by suitably
trained personnel in accordance with applicable code of practice. If this equipment is used in a
manner not specified by the manufacturer, the protection provided by the equipment may be
impaired.
Ensure that the environment is free of hazardous gases and/or dust before connecting or
disconnecting the system.
In case of partial or total system damage, switch off immediately the equipment and change
the system. Cuts or slits on the touch-screen front foil are considered damages compromising
the defined protection grade.
Transient protection shall be provided that is set at a level not exceeding 140% of 90V at the
supply terminals to the equipment.
Compliance with regulations lapses if inappropriate maintenance and / or repairs are made by
the Customer or by third parties not authorized.
For resistive touchscreen only:
Provision should be made to prohibit the product from being exposed to UV radiation while in
use. Care should be taken not to rub or bluff the touchscreen surface in a way that might cause
the accumulation of static charge.

To ensure the declared protection level, follow these instructions:

• Use only components supplied with the system.
• Make the mounting cut-out of the system following the instruction described.
• Do not allow layers of dust to form on the system and clean it regularly.
• Before switching the system on, to avoid condensation, wait until the system temperature
reaches the temperature of the environment in which it is installed.
• For connections use fixing systems (ex. screws, slides, clamps) that ensure a reliable contact
even with vibrations and ensure that all the interfaces (COM, LAN) are connected in a safe way.
• Execute the wiring of the equipment keeping signals and power cables separated.
• Use interconnection components like cables or other devices that meet the minimum
requirements for appropriate use [ex. cable’s max temperature 70 °C (158 °F)].
• Do not use damaged components.

Disposition for electrical connection:

• Strictly follow the instructions of the system’s User Manual.
• The system has the polarity inversion protection. If the system does not switch on, check the
connections because the polarity can be inverted.
• Always connect the earth on the system using the proper power supply connector terminal.
• In case of installation of the system on metallic cabinet, ensure the connection between the
system earth and the cabinet earth.
• After the system installation you have to place on the equipment, in a clearly visible position, a
label with the rating data present on the system’s general label.

Safety Installation according to the instructions

Commissioning the system device is prohibited until it has been absolutely ensured that the
system in which the system is to be installed complies with all the applicable EU and
international regulation.

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Chapter 2 Installation

Qualified personnel
• OptixPanel™ operator panels may be operated only by personnel qualified for the
specific task in accordance with the relevant documentation for the specific task, in
particular its warning notices and safety instructions.
• Qualified personnel are those who, based on their training and experience, are able to
identify risks and avoid potential hazards when working with these systems.

Environment and Enclosure Information

• The enclosure must allow sufficient space around air inlets and outlets to provide the
circulation necessary for cooling. Never allow air passages to become obstructed.
• Hot air rises. The temperature at the top of the enclosure is often higher than the
temperature in other parts of the enclosure, especially if air is not circulating.
• Consider a user-supplied fan, heat exchanger, or air conditioner for heat generated by
other devices in the enclosure.
• For installation in control cabinets and, in particular, in closed containers, make sure
the ambient temperature complies with the requirements.
• The indicated environmental conditions must be observed.
• Verify the operating temperature of the equipment to ensure that the specified
temperature range is not exceed after it is installed in the end user application.

ATTENTION: This equipment is intended for use in a Pollution Degree 2

industrial environment, in overvoltage Category II applications (as defined in
IEC 60664-1), at altitudes up to 2000 m (6561 ft) without derating.
This equipment is considered Group 1, Class A industrial equipment according
to IEC/EN 61326-1. Without appropriate precautions, there can be potential
difficulties with electromagnetic compatibility in other environments due to
conducted and radiated disturbance.
This equipment is UL Listed. However, to meet some regulatory requirements,
the operator panel must be mounted in an enclosure that is suitably designed
for environmental conditions that can be present.
All OptixPanel Operator Panels are shipped with a gasketed bezel to meet
specified NEMA, UL Type, and IEC IP ratings only when mounted in a panel or
enclosure with an equivalent rating
In addition to this publication, see the following:
Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1,
for more installation requirements.
UL 50, CSA C22.2 No. 94.1, and IEC 60529, as applicable, for explanations of the
degrees of protection provided by enclosures.

Equipment with the UL/cUL mark complies with the requirements of UL 61010-1, UL 61010-2-
201, CSA C22.2 No. 61010-1, CSA C22.2 No. 61010-2-201. Copies of the certificate of compliance
are available at rok.auto/certifications.

Working on the control cabinet

• The system is open equipment. The cabinet in which the system is installed should only
be accessed with a key or tool and only by trained and authorized personnel.
• Dangerous voltage. Opening the cabinet may expose high voltage parts. Before opening
the cabinet, always disconnect the power.

Unpack Before you unpack the operator panel, inspect the shipping carton for damage. If damage is
visible, immediately contact the shipper and request assistance. Otherwise, proceed with
unpacking.

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 Chapter 2 Installation

Keep the original packing material in case you must return the operator panel for repair or
transport it to another location.

This product is shipped with the following items:

Parts List
Item Description
OptixPanel™ Standard Operator Panel with FactoryTalk Optix and FactoryTalk Remote
Access installed and activated.
Mounting clips for panel installation.
Hardware Hexagonal key, 1.5 mm.
Removable power terminal block, pre-installed.
Removable power terminal block cover kit.
Eyelet terminal, pre-installed.
Document Installation instructions.

Installation Guidelines
WARNING: Special Conditions for Safe Use:
• The ambient temperature range is 0…50 °C (32…122 °F).
• Subject devices are to be installed in a tool-only accessible enclosure that provides a degree of
protection not less than IP54 for atmospheres with gas or IP6x for atmospheres with dust, in
accordance with IEC/EN 60079-0, Explosive atmospheres – Part 0: Equipment – General
requirements and IEC/EN 60079-7, Explosive atmospheres – Part 7: Equipment protection by
increased safety “e”. Enclosure is to be marked with the following: “Warning - Do not open when
energized”. After installation of subject devices into the enclosure, access to termination
compartments shall be dimensioned so that conductors can be readily connected. Grounding
conductor should have a minimum cross-sectional area of 1.5 mm² (16 AWG) .
• Subject devices are for use in an area of not more than pollution degree 2 in accordance with
IEC 60664-1.
• Subject devices are to use copper conductors with a minimum conductor temperature rating of
75 °C (167 °F).
• Subject devices are to be installed in the vertical orientation only.

AVERTISSEMENT:Conditions particulières d’utilisation sécuritaire :

• La plage de température ambiante est de 0…50 °C (32…122 °F).
• Les dispositifs en question doivent être installés dans un boîtier accessible uniquement aux
outils qui offre un degré de protection au moins égal à IP54 pour les atmosphères avec gaz ou
IP6x pour les atmosphères avec poussièreconformément à la norme CEI/EN 60079-0,
Atmosphères explosives – Partie 0 : Équipement – Exigences générales et à la norme CEI/EN
60079-7, Atmosphères explosives – Partie 7 : Protection de l’équipement par une sécurité
accrue « e ». L’annexe doit porter la mention suivante : « Avertissement - Ne pas ouvrir lorsqu’il
est sous tension ». Après l’installation des dispositifs en question dans l’enceinte, l’accès aux
compartiments de terminaison doit être dimensionné de sorte que les conducteurs puissent
être facilement raccordés. Le conducteur de mise à la terre doit avoir une section transversale
minimale de 1,5 mm² (16 AWG).
• Les dispositifs en question doivent être utilisés dans une zone ne dépassant pas le degré de
pollution 2 conformément à la norme CEI 60664-1.
• Les dispositifs visés doivent utiliser des conducteurs en cuivre dont la température nominale
minimale est de 75 °C (167 °F).
• Les dispositifs en question ne doivent être installés qu’à la verticale.

WARNING: This operator panel is intended to operate in an industrial or control room environment,
which uses some form of power isolation from the public low-voltage mains. Some operator panel
configurations cannot comply with the EN 61000-3-2 Harmonic Emissions standard as specified by the
EMC Directive of the European Union. Obtain permission from the local power authority before you
connect any computer configuration that draws more than 75 W of AC power directly from the public
mains. All I/O cables are rated for indoor use only.

AVERTISSEMENT: Ce panneau de commande est conçu pour fonctionner dans un environnement

industriel ou de salle de commande, qui utilise une certaine forme d’isolation de l’alimentation
électrique du réseau public basse tension. Certaines configurations informatiques ne peuvent pas être
conformes à la norme EN 61000-3-2 sur les émissions harmoniques telle que spécifiée par la directive
EMC de l’Union européenne. Obtenir l’autorisation de l’autorité d’alimentation locale avant de connecter
une configuration informatique qui tire plus de 75 W d’alimentation CA directement du secteur public.
Tous les câbles d’E/S sont conçus pour une utilisation à l’intérieur seulement.
• When choosing the installation site, consider the following:
• The site must have sufficient power.

Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024 21

Chapter 2 Installation

• The site must be indoors.

• The site must not expose the operator panel to direct sunlight.
• The operator panel can operate in the following environmental conditions:
- Operation temperature: 0…+50 °C (32…122 °F).
- Storage temperature: -20...+60 °C (-4°...140 °F).
- Operation / storage relative humidity (RH) non condensing: 20...90%.
- Hazardous Locations Temperature Class: T4.

IMPORTANT The operator panel can operate at a range of extremes. However, the
life span of any electronic device is shortened if you continuously
operate the operator panel at its highest rated temperature, which
includes the touch screen and LCD panel.

Mounting Requirements Follow these requirements to mount the operator panel.

• Choose a suitable mounting height.
• To help prevent overheating and to provide access to the I/O ports for cable
connections, mount the operator panel with the following minimum clearances from all
four sides of the outer frame and back of the operator panel chassis:
- X direction ≥ 50 mm (1.96 in.)
- Y direction ≥ 100 mm (3.93 in.)
- Z direction ≥ 50 mm (1.96 in.)
Installation min. clearance Installation max. tilt
0°
-20° -20°

Y
X

Z
X

For optimal performance, mount the operator panel in the horizontal orientation and vertical
(upright) position, so the I/O ports face down.

IMPORTANT The vertical position can be tilted up to 20° forward or backward from
the upright position. In that case the maximum operating temperature
will be reduced from 50°C (122 °F) to 45°C (113 °F). Tilt is NOT acceptable
for ATEX installations.

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 Chapter 2 Installation

Approximate Dimensions Dimensions are in mm (inches). Dimensions are not intended to be used for manufacturing
purposes.

C
A D

F
B
G

E
.

Display Aspect Dimensions [mm. (in.)](2) Cutout [mm. (in.)]

Size [in.] Cat. No. Format(1) Ratio Bezel Type
A B C D E F G
2800S-070DS-N1S 54.1 5.0
W1 Aluminum
2800S-070DS-N1B 207.0 150.6 (2.12) (0.19) 196.0 139.5
7.0 5:3 —
2800S-070FM-N1S (8.14) (5.92) 53.8 6.0 (7.71) (5.49)
W2 Aluminum Glass True Flat
2800S-070FM-N1B (2.11) (0.23)
2800S-101DS-N1S 16.8 5.0
W1 Aluminum
2800S-101DS-N1B 269.5 187.9 (0.66) (0.19)
2800S-101FM-N1S (10.61) (7.39) 43.0 17.3 6.5 255.5 174.0
10.1 W2 16:10 Aluminum Glass True Flat
2800S-101FM-N1B (1.69) (0.68) (0.25) (10.05) (6.85)
2800S-101XS-N1S 278.3 196.7 17.6 5.3
W1 Stainless Steel
2800S-101XS-N1B (10.95) (7.74) (0.69) (0.20)
2800S-104DS-N1S Aluminum
2800S-104DS-N1B 296.0 231.0 43.0 18.8 6.0 285.0 220.0
10.4 S1 4:3
2800S-104ES-N1S (11.65) (9.09) (1.69) (0.74) (0.23) (11.22) (8.66)
Aluminum True Flat
2800S-104ES-N1B
2800S-121DS-N1B 315.0 217.0 19.8 5.0 301.0 203.0
W1 16:10
2800S-121DS-N1S (12.40) (8.54) (0.77) (0.19) (11.85) (7.99)
Aluminum
2800S-120DS-N1B
2800S-120DS-N1S 326.0 261.0 18.8 6.0 315.0 250.0
S1 4:3
2800S-120ES-N1S (12.83) (10.27) (0.74) (0.23) (12.40) (9.84)
12.1 Aluminum True Flat
2800S-120ES-N1B 43.0
2800S-121FM-N1B 315.0 217.0 (1.69) 20.3 7.5
W2 Aluminum Glass True Flat
2800S-121FM-N1S (12.40) (8.54) (0.79) (0.29) 301.0 203.0
16:10
2800S-121XS-N1B 323.8 225.8 20.6 5.3 (11.85) (7.99)
W1 Stainless Steel
2800S-121XS-N1B (12.74) (8.88) (0.81) (0.20)
2800S-150DS-N1S Aluminum
2800S-150DS-N1B 391.0 306.0 43.0 18.8 7.0 380.0 295
15.0 S1 4:3
2800S-150ES-N1S (15.39) (12.04) (1.69) (0.74) (0.27) (14.96) (11.61)
Aluminum True Flat
2800S-150ES-N1B
2800S-156DS-N1S 21.8 5.0
W1 Aluminum
2800S-156DS-N1B 401.5 251.0 (0.85) (0.19) 237.5
2800S-156FM-N1S (15.80) (9.88) 43.0 22.3 7.5 388.0 (9.35)
15.6 W2 16:9 Aluminum Glass True Flat
2800S-156FM-N1B (1.69) (0.87) (0.29) (15.27)
2800S-156XS-N1S W1 Stainless Steel 410.6 260.1 23.6 5.3 237.0
2800S-156XS-N1B (16.16) (10.24) (0.92) (0.20) (9.33)
2800S-185DS-N1S 19.8 7.0
W1 Aluminum
2800S-185DS-N1B 467.2 288.0 (0.77) (0.27)
2800S-185FM-N1S (18.39) (11.33) 43.0 20.3 10.5 453.0 274.0
18.5 W2 16:9 Aluminum Glass True Flat
2800S-185FM-N1B (1.69) (0.79) (0.41) (17.83) (10.78)
2800S-185XS-N1S 476.0 296.8 21.6 5.3
W1 Stainless Steel
2800S-185XS-N1B (18.74) (11.68) (0.85) (0.20)

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Chapter 2 Installation

Display Aspect Dimensions [mm. (in.)](2) Cutout [mm. (in.)]

Size [in.] Cat. No. Format(1) Ratio Bezel Type
A B C D E F G
2800S-215DS-N1S 19.8 7.0
W1 Aluminum
2800S-215DS-N1B 534.2 325.6 (0.77) (0.27)
2800S-215FM-N1S (21.03) (12.81) 43.0 20.3 10.5 520.0 311.5
21.5 W2 16:9 Aluminum Glass True Flat
2800S-215FM-N1B (1.69) (0.79) (0.41) (20.47) (12.26)
2800S-215XS-N1S 543.5 334.4 21.6 5.3
W1 Stainless Steel
2800S-215XS-N1B (21.39) (13.16) (0.85) (0.20)
(1) S = standard;
W = widescreen;
1 = single touch;
2 = multi-touch.
(2) Dimensions are +0/1 mm (0.04 in.).

Prepare the Panel Cutout Observe these guidelines to install the operator panel in a panel.

WARNING: Failure to follow these guidelines can result in personal injury or damage
to the panel components. Take precautions so any metal fragments during the
panel cutout do not enter components that are installed already in the panel.

AVERTISSEMENT: Lorsqu'un panneau est découpé, des morceaux de métal peuvent

être produits. Vous devez prendre les mesures de sécurité nécessaires pour
prévenir la pénétration des morceaux dans les composants déjà installés dans le
panneau.

Plan the panel cutout according to the following:

1. Plan the panel cutout area that is needed for your operator panel, see Approximate
dimensions paragraph.
2. Verify that the area around the panel is clear of obstructions.
3. Remove all electrical power from the panel before you make the cutout.

IMPORTANT The mounting panel material must be 3…6 mm (0.11…0.24 in.) thick with
a max deformation limit on the plane of 0.5 mm (0.01 in.)
4. For a uniform gasket seal ensure the surface is clean and free of debris and that the
roughness of the panel surface must be ≤ 120 microns (Rz 120).

Required Tools
• Panel cut out tools.
• 1.5 mm hex key (supplied with the mounting clips).
• Adjustable torque driver with 1.5 mm hex key bit.
• Safety glasses.
• Mounting clips (supplied); for the needed quantity, see Figure 16 .
Supplied tools
1
2

Sequence No. Description

1 Clip
2 Hexagonal key

Install the Operator Panel To install the operator panel in the panel cutout, perform the following steps.
Perform the following steps to install the computer in the panel cutout.

IMPORTANT You need two people to install the operator panel; one person to hold
the operator panel in place while another person installs the mounting
clips.

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 Chapter 2 Installation

1. Remove all electrical power from the panel before you make the cutout.
2. Cut an opening in the panel area to the dimensions needed for your operator panel.
3. After the cutout is completed, clean the panel area of all debris and metal fragments.
4. Make sure that the sealing gasket is positioned properly on the operator panel.
Sealing gasket / Clip holes

Sealing
gasket
Clip hole
Clip hole
Clip hole

Clip hole
Clip hole Clip hole

IMPORTANT The gasket is a part of the display and forms a compression-type seal.
Do not use sealing compounds.
5. From the front of the panel insert the operator panel into the cutout (A) and rotate it (B)
until it adheres completely to the panel (C).
A B C

6. Slide the mounting clips into the holes on all four sides of the operator panel and repeat
the following procedure for all the clips.
A B C

7. Insert the clip into the mounting hole side (D).

8. Rotate it down (E).
9. Pull it outward (F).
10. According to the tighten sequence in Figure 16, tighten the mounting clips (G) with the
supplied hexagonal key and verify the torque of 0.2 N•m (1.8 lb•in) with a limiting
screwdriver (needed a 1.5 mm hex key bit).
Figure 16 - Mounting clips tighten and torque sequence by display size

ATTENTION: tighten the mounting clips to the specified torque to provide a

proper seal and to help prevent product damage. Rockwell Automation
assumes no responsibility for water or chemical damage to the operator
panel or other equipment within the enclosure because of improper
installation.

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Chapter 2 Installation

7.0 in. (8 clips) 10.1 - 10.4 - 12.1 in. (14 clips) 15.0 in. (18 clips)
1 8 10 1 13 5 1 9 17 11 3
5 3 8 4 8 5

13 15
I/O Ports 11
12
4 6 I/O Ports I/O Ports 14
16
7 2
3 7 6 7
6 14 2 9 4 12 18 10 2

15.6 - 18.5 in. (20 clips) 21.5 in. (22 clips)

1 9 17 19 11 4 1 9 17 21 11 4
8 5 8 5
13 15
13 15
19 20
16 I/O Ports 14 I/O Ports
16 14

6 7 6 7
3 12 20 18 10 2 3 12 22 18 10 2

DC Power Supply Guidelines All operator panels have the following Inrush current
features:
• The internal power supply of the
operator panel has a galvanically
isolated DC-DC converter board for lpk
(<5A)
increased electrical noise immunity.
lpk: load peak
• Reverse polarity circuitry, overvoltage, T: time
and a 3 A soldered fuse provide input
power protection. T<4ms

Follow these guidelines to select the DC power to supply the operator panel.
• The operator panel must be powered with a voltage of 24V DC (18…32V DC SELV input
voltage range).
• Power consumption is rated at 40 W max @ 50 °C (122 °F) ambient temperature.
ATTENTION: The system has to be powered with a 24VDC (18...32V) power
supply which satisfies the requirements of safe extra low voltage (SELV) in
accordance with IEC/EN/DIN EN/UL61010-1 and UL61010-2-201. The power
supply has to fulfill the requirements NEC Class2 or LPS in accordance with
IEC/EN/DIN EN/UL61010-1 and UL61010-2-201.
To minimize ground loop currents and noise, we recommend that DC powered models use only
one grounded connection.

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 Chapter 2 Installation

Power Consumption
The following table shows the maximum power consumption in Watts of various components
in the operator panels.

Table 5 - Maximum Power Consumption in Watts [W]

Component Description Power [W] Component Description Power [W]
7.0 5.4 Storage 64GB eMMC TLC 0.76
10.1 7.6 RAM 4 GB 1.8
10.4 6.1 USB ports 3.0 Type A, each port 4.5
Display size 12.1 13.1 Memory card Micro SD 1.0
(in.) 15.0 11.6 Ethernet RJ45, each port 0.5
15.6 14.5 Serial Port RS232/422/485 (DB9M) 0.25
18.5 23.2
21.5 21.7
NXP® i.MX 8M Plus
Motherboard and Quad ARM® Cortex® 3.2
Processor A53 1.6GHz

WARNING: Do not exceed 40 W for the total system configuration. Power

consumption greater than 40 W can overpower the external and internal power
supplies that can lead to component damage, or in extreme cases, electrical fires.

AVERTISSEMENT: Ne pas dépasser 40 W pour la configuration totale du système.

Une consommation d’énergie supérieure à 40 W peut surcharger les alimentations
externes et internes qui peuvent endommager les composants ou, dans des cas
extrêmes, provoquer des incendies électriques.

Connect DC Power Required Tools

• Adjustable torque screwdriver with M2 and M3 flat-blade screw bits.
• Wire stripper, cutter, and crimper tool.
• Cutting pliers.
DC power connector assembly
1 5 6
24V

2
+ –

7 8
---

3 4

Terminal block cover kit

11 12

10
9

Item No. Description Note

1 DC+ (24V DC nominal)
2 DC- (0V DC nominal) 1.5mm2 (16 AWG) wire
3 Ground wire
4 Stripped wire lenght 7mm (0.275 in)
5 Terminal block -
6 Polarity symbol -
Torque range to secure DC power 0.22...0.25 N•m
7 wires (0.16...0.18 ft•lb)

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Chapter 2 Installation

Item No. Description Note

Torque value to reinstall DC terminal
8 block to operator panel
0.3 N•m (0.22 lb•in)

9 1 cable tie -
10 2 labels -
11 Half cover with cable tie slot -
12 Half closing cover -

• Remove the DC terminal block (5) from the operator panel.

• Use wires not included, (1) (2) (3) with 1.5mm2 (16 AWG) cross section with copper
conductor certified for operation at least 75°C (167°F).

The color of wires should follow the local regulations.

• Strip 7mm (0.275 in) the end of each power wire (4).
• Insert each stripped end into the DC terminal block and fix it with the corresponding
screws (7) with 0.22...0.25 N•m (0.16...0.18 ft•lb) torque.
• Insert the cable tie (9) through the slots of the terminal block (11) connector clamp [step
(A)].
• Slide the connector half with the attached tie onto the end of the DC terminal block
[step (B)].
• Tighten the tie and remove the excess part [step (C)].
• Install the white labels (10) supplied with the terminal block cover kit [steps (D) (E)].

The white labels (10) can be used for identification or other information.
• Align and install the other connector (12) clamp half [step (F)] to complete the assembly
[step (G)]

When installed correctly, both tabs of the clamp half lock into place.

Terminal block cover assembly

A B C D E F G

• Connect the DC terminal block (complete with cables and cover) to the Operator Panel
chassis and fix it with the corresponding screws (8) with 0.3 N•m (0.22 ft•lb) torque.

WARNING: USB connectors not for use in hazardous locations. To use only for
initial setup and maintenance.
AVERTISSEMENT: le connecteurs USB ne doit pas être utilisé dans des
endroits dangereux. doit être utilisé pour la configuration initiale et la
maintenance seulement.

ATTENTION: The earth ground connection to ground is mandatory. This

connection is required for noise immunity, reliability, and Electromagnetic
Compliance (EMC) with the European Union (EU) EMC Directive for CE marking
conformance. This connection is required for safety by Underwriters
Laboratory (UL).
• Apply power to the Operator Panel.
• LED (a) and LED (b) will light green.
• The operating system desktop will appear after few seconds.
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 Chapter 2 Installation

Install the factory-supplied The system is provided with metal retention plates, screws and zip ties provided in the box.
Their purpose is to support Ethernet cables after plug in the ports.
metal retention plates to
connect Ethernet cables Tools required:
• Adjustable torque screwdriver with M3 Philips screw bit.
• Cutting pliers.
Metal retention kit
Item
Description
No. 1
1 2 Metallic plates
2 2 M3 screws 2
3 2 Zip ties 3

• Position the metal retention plate (1) in front of the LAN port and fix it with the provided
screw (2) with 0.22...0.25 N•m (0.16...0.18 ft•lb) torque [step (A)] .
• Insert the LAN cable in the LAN port [step (B)].
• Insert the zip tie around the LAN cable and the beveled edge of the plate (1) [step (C)].
• Tighten the tie (2) and remove the excess part [step (D)]

A B C D

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Chapter 2 Installation

Notes:

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 Chapter 3
Operation
Operating guidelines Follow these operating guidelines for your operator panel.

When your operator panel is mounted in an enclosure:

• operator access is limited to the front of your operator panel, which includes the
display and the touch screen.

IMPORTANT Access to components behind the panel where your operator panel is
installed is restricted to authorized and properly trained personnel.
• keep the enclosure door closed during operation to minimize dust and other airborne
contamination entering your operator panel. Open the door only for maintenance.

ATTENTION: Do not operate your operator panel with the covers

removed. All covers are required to maintain its electromagnetic
interference (EMI) shield.
• After you shut down your operator panel, do not apply power again until shutdown is
complete.

IMPORTANT It is highly recommended, from cyber-security perspective, to

physically protect the Operator Panel's I/O (i.e. Ethernet, Serial and USB
ports, Reset and Factory Reset push buttons) from unauthorized
access installing the OptixPanel in an enclosure.

Touch Screen Precautions

WARNING: Failure to follow these instructions can result in potential death,
serious injury, or equipment damage.
Use of the LCD screen could result in a potentially hazardous outcome if the LCD
screen darkens, is difficult to read, or the back light is not functioning properly.
Do not use the LCD touch screen under these circumstances.
The design of the system must consider the possibility of the LCD screen or
LCD touch screen to lose functionality, which can result in the inability to use,
maintain, or change control of the system. The touch screen cannot be the
single point of control of critical functions and is not intended to replace an
E-stop. Design of the system must follow all applicable code and good
engineering practice. Factors to consider include:
• the possibility of an unreadable LCD screen.
• the possibility of an inoperable touch screen.
• unexpected communication errors or delays.
• operator error in the control of the system.
• proper use of E-stops and other safety practices.
You must provide means to achieve a safe state during anomalies and verify
that the system has adequate redundancy for critical functions.

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Chapter 3 Operation

Touchscreen calibration The calibration of the touchscreen is only possible via panel in the General Menu, under
Display, and the option will not appear on the web version of the System Manager.

The calibration of the touchscreen is needed only for the Resistive Touchscreens,
if your OptixPanel uses a Capacitive Touchscreen the Calibrate option will not be
shown.
In order to Calibrate:
1. Place yourself in front of the panel and access the System Manager.
2. Navigate on the Display section in the General Menu.
3. Press Calibrate.

4. Follow the instructions on the screen and press on the Xs on the screen as they appear.

The new calibration parameters will be automatically saved as you exit the calibration
procedure.

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 Chapter 3 Operation

Restart / Factory reset

1
3

2
4

Note No. Description

1 Restart button
2 Factory Reset button
3 Restart / Power LED
4 Factory Reset LED

Restart
This Restart button must be used when other options (use of keyboard / mouse) do
not work.
Press the Restart button (1) to perform a restart of the system. The Restart / Power LED (3)
illuminates red for a few seconds.
Table 6 - Power ON LED
LED Color Function
Green The system is powered on
Restart / Power
Red The system is restarting

Restore to Factory Defaults

This procedure allows restoring the firmware to the original factory defaults which means also
that if the firmware has been updated, given that the factory default will be restored, this will
result in a downgrade.

IMPORTANT HMI software licenses are maintained.

The restore procudure will not remove:

• FactoryTalk Optix entitlements.
• The link to FactoryTalk Remote Access organization. This means that is not
possible to change the Organization/Domain doing the restore to factory defaults
as a protection against unwanted Organization/Domain change.
• Contents of microSD card or USB Memory plugged on the device.

IMPORTANT Before proceeding, make sure to back up any important data stored on
the device. This procedure erases all user settings, configurations, and
data like the FactoryTalk Optix application and the related FactoryTalk
Optix runtime.

IMPORTANT The process takes approximately 2 minutes to complete. During this

time, it's important NOT to turn off the device or remove power.
To restore your device to its factory defaults, follow the steps below:
1. Power Off the device.
2. Power On the device while pressing and holding the "Factory Reset" pushbutton (2).
3. Keep pressing the "Factory Reset" pushbutton (2) while the "Factory Reset" LED (4)
blinks in blue 4 times.

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Chapter 3 Operation

4. Stop pressing the "Factory Reset" button (2) when the "Restart / Power" LED (3)
becomes steady green.
5. After a few seconds, the "Factory Reset" LED (4) starts rapidly blinking in blue,
alternatively with "Restart / Power" LED (3) that blinks in green: this means the restore
is in progress.
6. The restore is completed when the "Restart / Power" LED (3) turns off and the "Factory
Reset" LED (4) will become steady blue, then the "Factory Reset" LED (4) turns off and
the "Restart / Power" LED (3) will stays steady green.
7. At the end the system restarts.
Table 7 - Restart / Factory Reset LED
LED Color Function
Blinking blue when factory restore procedure is in
Blue
Factory Reset progress.
Off Normal state.

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 Chapter 4
Configuration
Factory settings Default Configuration
The devices can have one or two Ethernet interfaces, whose factory settings is shown in the
following table.
Device type Interface IP address Mask
Eth1: LAN 192.168.0.1 255.255.255.0
2800S - OptixPanel Standard
Eth2: WAN dynamically assigned by DHCP

Device configuration access is protected with a combination of username and password.

The default username is admin.

The default password is admin.

At the first access, you will be prompted to change the password. After the password changes
a restart will be required.
The admin account allows to access the System Manager interface and is also the
one to be used to transfer the Optix Application via FactoryTalk Optix Studio.

System Manager Access the System Manager

The device can be configured through the System Manager application, accessible locally from
the device or remotely via any web browser.
Access from device
• After it is powered on, the Device starts showing the boot logo.

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Chapter 4 Configuration

• Click on the blue button with the caption “Touch here to open Device Configuration”,
that appears on the screen:

A popup for the login appears:

If it is the first time accessing the System Manager, you have to use the default credentials:

username: admin
password: admin

Then after the login, you will be required to change the password.

IMPORTANT Creating a strong and secure password can reduce the risk of
cybercriminals guessing your password and accessing sensitive data.
For this reasons, the password must meet the following criteria:
• be at least 8 characters long.
• meet at least 3 of the following requirements: at least one uppercase
character, at least one lowercase character, at least one numeric
character, at least a symbolic character.
Given that a strong password makes the amount of time it takes to
guess it exponentially longer, it's highly recommended the use of pass
phrases longer than 8 characters.

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 Chapter 4 Configuration

From the second time on, you can access with the "admin" username and the new password,
or with the User account (if activated by the Admin).

ATTENTION: Take note of the new password! Admin account is required to

transfer the Optix Application via FactoryTalk Optix Studio. If you lose the
password, you must restore the device to Factory Defaults, which deletes the
Optix Application and system updates.
Access from a Browser

System Manager can also be reached remotely via Ethernet connection, by typing the device’s
IP address into a web browser window. See Factory settings for the Ethernet interface default
configuration.

When you remotely access the system (not via Browser to System Manager), you
may be warned that the connection is not private and the security certificate is
not trusted. In this case, select the Advanced option and proceed.
To access the System Manager interface, you are prompted to authenticate. If it is the first
time accessing the System Manager, you have to use the default Admin username and
password, then you will be prompted for the password change.

From the second time on, you can access with the Admin username and password, or with the
User account (if activated by the Admin).

ATTENTION: Take note of the new password! Admin account is required to

transfer the Optix Application via FactoryTalk Optix Studio. If you lose the
password, you must restore the device to Factory Defaults, which deletes the
Optix Application and system updates.

System Manager Interface The System Manager interface is divided into the following sections:
• General.
• FT Optix.
• Interfaces.
• Networking.
• FT Remote Access.

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Chapter 4 Configuration

• Users.
• Diagnostic.

Apply the configuration to the device

To apply changes to the device it is enough to click the “Apply” button. A message will confirm
the success of the operation. Depending on the options changed, the device will need to be
restarted with the “Reboot” button.

General Protection mode

Disable software update, application download and remote configuration

When this option is enabled on your device, the security of the device is enhanced by disabling
software updates, application downloads, and remote configurations. In this state, the device
will reject the following actions:
• Interface updates: TCP/IP configuration (configuration method, network address,
hostname), Ethernet Link configuration (link enable, speed, and duplex) and remote
configuration requests via CIP.
• Firmware updates via USB or remotely through FactoryTalk Remote Access.
• FactoryTalk Optix application updates.

The device will still accept settings and reboot requests through the System Manager web
interface, FactoryTalk Optix System Tags, and FactoryTalk Remote Access tools, which all
require user authentication. This ensures that changes are only made by authorized
administrators.

IMPORTANT Protection Mode is disabled by default for all out-of-the-box products

and after a factory reset.
To reduce the surface of cyber-attacks is highly recommended to
enable this option in a production environment, preventing
unauthorized changes and potential security risks.

General Options
Hostname

The Hostname is a unique identifier that is assigned to the device. It is used to identify and
communicate with the device over the network and can be used to configure or troubleshoot
the device as needed. This name will be the device name visualized on the FactoryTalk Remote
Access organization.

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 Chapter 4 Configuration

Web server interfaces

• WAN— Enable this option to allow access to the System Manager through the device's
WAN port. This makes it easy for users to remotely manage and configure the device via
the web interface.
• LAN—Enable this option to use the System Manager through the device's LAN port. This
allows users to access the web interface for device management and configuration via
the local network.
It is recommended to configure the options above to let the web server be only
accessible from the strictly needed interfaces, to reduce surface exposure to
cyber-attacks. Ideally, it should be only enabled when the configuration needs to
be changed.
Keyboard layout

Configuration of the device's keyboard layout. This setting allows you to choose the
appropriate layout for your region or language preferences, ensuring that the device
recognizes the correct characters and key positions when you type. The available options are
the US (United States), DE (Germany), and IT (Italy). Changing the keyboard layout will adjust
the key mapping to match the standard keyboard layout for the selected country, enhancing
your typing experience and reducing the likelihood of typing errors.

Boot
Show boot menu at startup

When enabled, display the button “Touch here to open Device Configuration” to access the
System Manager when the device start.
To reduce the surface of cyber-attacks is highly recommended to disable this
option in a production environment, preventing users from being able to access
System Manager directly from the device.
Application startup delay

The default startup time of the application is 5 seconds. This includes the time it takes to
visualize the loading progress bar and the button to access the device configuration (if
enabled). By default, the startup delay is set to 0, meaning the application will start up after 5
seconds. If you set a different delay, the startup time will be 5 seconds plus the value set in the
Application startup delay (seconds) field.

Display
Brightness

Increase or decrease the screen brightness in 10% steps.

Orientation

Sets the orientation of the display: Landscape, Portrait, and Portrait (flipped).

This combo box allows you to change your device's screen orientation according to your
viewing preferences or setup requirements. By default, the screen orientation is set to
Landscape, which displays content horizontally. There are two additional alternatives
available: Portrait and Portrait (flipped). Portrait mode presents content vertically, while the
Portrait (flipped) option rotates the vertical orientation by 180°, which can be helpful in unique
mounting situations or for accessibility purposes.

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Chapter 4 Configuration

Calibrate

Turn on this option to start the display calibration process, which enhances the touchscreen's
precision. When activated, a small red X will show up on the screen for you to tap. After
tapping the red cross, a green check mark will appear to confirm success. Do this four times
(4 red X in total). After completing all four, the screen is calibrated for better touch accuracy.

Available only on devices with resistive touchscreen, not available via browser.

Mouse mode

This check box is specifically designed for resistive touchscreen displays. When enabled, it
provides users with the ability to select text by dragging, rather than scrolling.

Only available for device with resistive displays.

Date and time

Time synchronization mode

This combo box enables you to configure your device's date and time settings. Select Manual
to set the date and time manually or choose Auto (Remote NTP server) to synchronize the date
and time automatically using a remote Network Time Protocol (NTP) server.
The device can be configured to automatically adjust the date and time from a
remote NTP server and provide the same service to connected devices (local NTP
server).
Remote NTP Server

Visible only when the Time synchronization mode is Auto (Remote NTP server), allowing to set
the IP address of the NTP server.
Date/Time

Enabled only when the Time synchronization mode is Manual, allowing to set the current Year/
Month/Day and Hour/Minute.
Time zone

Allow to set the time zone that will affect the current time.
Local NTP server interfaces

The Local NTP server interfaces check boxes activate the local NTP server on the specified
interface (WAN and/or LAN), maintaining accurate timekeeping across your network. Selecting
at least one interface will enable the local NTP server to listen for connections on the standard
UDP port 123. Selecting no interface will disable the local NTP Server.

External storage devices

USB Enabled

This check-box allows to activate/deactivate the mount of storage devices on USB ports. This
switch doesn't impact the recognition and usage of USB devices like Keyboards, Mouse or
other HID devices.

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 Chapter 4 Configuration

Micro SD Enabled

This check-box allows to activate/deactivate the mount of storage devices on micro SD slot.
Format Micro SD as EXT4

This button allows formatting the Micro SD card plugged into the slot with the EXT4 filesystem.
This is the preferred filesystem when the Micro SD card is used to extend the content of the
OptixPanel eMMC memory, for example as a storage of the Optix Application's embedded
database file.

System information
This section shows useful information about your device such as the Product Name and the
version of software components that are part of the Firmware:
• Firmware version.
• OS version.
• System Manager version.
• FactoryTalk Remote Access runtime version.
Please note that version of OS, System Manager and FT Remote Access runtime are
dependent on the Firmware version.
Update Firmware
The Update Firmware button allows to upload a firmware image (.img file) to the OptixPanel
directly from the browser. Please refer to the section "Update the device" for more information
about it.

Legal notices
The Legal Notices section of the device manual has two types of licenses: Main Licenses for
commercial software and Open-Source Licenses for open-source software.

FT Optix Options for FactoryTalk Optix Runtime and its entitlements.

Configuration
Run FT Optix update server at system startup

When this setting is enabled, the FactoryTalk Optix update server activates at device startup,
allowing the download and update of FactoryTalk Optix applications using FactoryTalk Optix
Studio. If not enabled, downloading and updating FactoryTalk Optix applications on the device
is not possible.
Load only password protected applications

When this setting is enabled, will be possible to load and execute on the device only password
protected applications.
Enable Modbus TCP-over-USB

When this setting is enabled, the FactoryTalk Optix Application will be able to communicate
using the Modbus TCP communication driver via the OptixPanel USB port. This communication
mode is only available for a limited set of PLCs that are listed in the tooltip on the System
Manager web interface.

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Chapter 4 Configuration

Application
Application name

This section displays the name of the project that has been loaded onto the device.
FT Optix Runtime version

This section displays the version of the FactoryTalk Optix Studio that was used to develop the
loaded project. The FactoryTalk Optix Studio provides a development environment for creating
and testing HMI projects before deploying them to the device. The version number is important
for ensuring compatibility between the project and the runtime environment and may be
useful for troubleshooting issues related to project development and deployment.
Load application from USB

The Load button allow to transfer an FT Optix Application from a USB Memory to the
OptixPanel. The procedure requires following steps:
• Fom FT Optix Studio, you select Save > Export > FactoryTalk Optix Application choosing
OptixPanel Standard/Compact as target.
• Define a password for the package.
• Transfer the package to an USB Memory.
• Plug the USB Memory into an available USB port.
• Press the "Load" button.
• In the pop-up, type-in the previously defined password.
Note: optionally it's possibile to select "Delete all application files". This is useful if
you are updating an application and you want to clear up all historical data of the
project (dataloggers db, persistent db...).
Delete current application

The Delete button allow to delete the current application stored on the device.

Entitlement
Installed entitlements

The Installed entitlements section shows the already present entitlement keys one by row. By
pressing the row of an entitlement key, the button Details allows you to open a dialog with all
the entitlement details.

The button "Rehost" instead, is meant to send back the entitlement and the entitlement key to
the FT Optix dashboard (under Organization Entitlement) on FT Hub so can be used on another
device.

NOTE: the default entitlement that is provided from factory cannot be rehosted.
Activate a new entitlement

OptixPanel comes out-of-the-box with a pre-activated Entitlement with a certain size in token.
It's possible, going to the Rockwell commerce portal, to purchase an upgrade for next size up.

The purchased Entitlement upgrade, then will be provided through the FactoryTalk Design Hub
and can be assigned to your own organization. On FactoryTalk Optix section of FactoryTalk
Design Hub portal, which is part of, under Entitlements you will then find the Entitlement Key to
be used for the online or offline activation.

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The Activate a New entitlement section provides two options for activating an entitlement
upgrade on the device: Online and Off line.

Online
• If the device has internet access, by clicking the Online button, a popup appears where
you are asked to type in the entitlement key.
• Then selecting "Activate" the device will contact the FactoryTalk Optix servers to
validate the key and activate the entitlement on the device. Then a popup showing the
result of the activation process appear.

Offline
• If the device does not have internet access, it is possible to activate the entitlement by
using the Offline button. The offline activation procedure consists of three steps
explained below: Export the entitlement activation request, activate the entitlement on
a PC with internet access and then install the entitlement on the device.
1. On the device, selecting the Offline button, a popup appears where you have to select
“Export an entitlement activation request for this device to a file”. Then you are asked
to type in the entitlement key and by pressing the button “Create”, the procedure will
create a .req file.
2. On the Entitlement Manager, part of the FactoryTalk Optix Runtime Tools, on a PC with
internet access, click the Online button and select “Activate an entitlement for a
different device”. A popup appears to provide the .req file and if activation succeeds an
entitlement file .ent is generated in exchange.
3. On the device, selecting again the Offline button, a popup appears where you have now
to select “Install an already activated entitlement file into this device”. Then you are
asked to import the .ent file and a popup showing the result of the activation process
appears.

Interfaces Section to set the device’s interfaces.

Eth2: WAN
Enabled

Allows to enable or disable the Eth2: Wan port.

Mac address

The MAC address section displays the unique identifier for the Eth2 port of the device. This
address is essential for network communication and device identification purposes.
Obtain IP configuration automatically

The option for the Eth2 (WAN) device port allows the device to automatically obtain an IP
address, subnet mask, default gateway, and DNS server address from a DHCP server on the
network. When enabled, the device will continuously broadcast a DHCP request and receive an
IP configuration from the DHCP server, ensuring that the device is always properly configured
for network communication. In case you need to specify a fixed IP, simply unmark the check
box and fill in the form below.
If the WAN port is configured to obtain the IP configuration automatically, and the
DHCP server provides an updated
configuration, then a restart is required to apply the latest values.
IP Address

When the flah "Obtain IP configuratin automatically" is disabled is possible to manually set: IP
address, mask, Gateway, DNS 1, DNS 2.

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Eth1: LAN
Mac address

The MAC address section displays the unique identifier for the Eth1 port of the device. This
address is essential for network communication and device identification purposes.
Obtain IP configuration automatically

The Obtain IP configuration automatically checkbox option for the Eth1 (LAN) device port
enables the automatic acquisition of an IP address, subnet mask, and default gateway from a
DHCP server on the local network.
IP addresses

More common for the LAN interface is to use a fixed IP and, in this case, un-mark the check
box, specify the IP with the mask, and click the Add button. The IP will be added to the list.
Please note that the LAN interface supports also multiple IPs. To add additional IP,
simply repeat the above sequence. To delete an IP address from the list, select the
IP and hit the Remove button. All the classes corresponding to the added IP/ mask
couples will be reachable from the VPN through FactoryTalk Remote Access.
Enable enhanced discovery on Eth1:LAN interface

The FactoryTalk Remote Access provides a Device Discovery tool that can identify OptixPanels
that are available on the network. In certain network topologies, such as when the OptixPanel
and the PC running the Discovery Tool are on different subnets and without a default gateway,
the device may not be detected. Activating this option allows the device to be detected on
Eth1:LAN, regardless of the network configuration.

Gateway Priority
In this section, it is possible to choose the priority of the Default Gateways when both
interfaces, as "Eth1:LAN" and "Eth2:WAN," have one configured.
Mode

Select the appropriate mode for Gateway priority. The available options include:
• Auto: which bases the Gateway priority on the automatic metric
• WAN: set the metric of WAN's Gateway higher than LAN
• LAN: set the metric of LAN's Gateway higher than WAN.

Serial Port
This section allows setting up the serial port mode for the usage from FactoryTalk Optix
application or FactoryTalk Remote Access serial pass-through. Click on the combo box to
access the available options. The options are the following:
• RS-232C
• RS-422
• RS-485

FT Remote Access Options for connecting the device to a FactoryTalk Remote Access organization.

Connection
The Connect/Disconnect button lets you manage the connection/disconnection of the device
to/from the FactoryTalk Remote Access Network. By pressing Connect, if the device has never

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been registered to an FactoryTalk Remote Access domain, the ID and Password will appear to
be used for the registration.
The only way to unregister a device from its FactoryTalk Remote Access
organization is to delete the device from the FactoryTalk Remote Access manager.
Then the ID and Password will reappear to be used for a new registration.
Status

This section displays the connection status to the FactoryTalk Remote Access services.
Possible statuses include:
• Disconnected from the FactoryTalk Remote Access infrastructure.
• Connecting.
• Connected to the FactoryTalk Remote Access infrastructure.
• Disconnecting.
• Protocol error.
• A newer version of firmware is required.
• This firmware version is not supported by the Server.
• Device registration error.

Configuration
This section outlines the configuration parameters required for establishing a connection to a
FactoryTalk Remote Access organization.
Availability mode
• Always on—When is checked it's not possible to disconnect the device from the
FactoryTalk Remote Access network and also is not possible to manage the connection/
disconnection of the device to the FT Remote Access network from the FactoryTalk
Optix application.
• Reconnect to server on reboot if left connected - If turned on, this option reconnects to
the server automatically after restarting the device, if it was connected before.
Connection port

Select the appropriate port for connecting to the FactoryTalk Remote Access organization's
servers. The available options include Auto (automatic selection), 80, 443, or 5935.
Server

Determine whether the FactoryTalk Remote Access network to which the device should
connect.
• Public: this is the default value and means that the device will connect to the public
network infrastructure hosted by Rockwell Automation.
• Legacy: means that the device will connect to the legacy public network infrastructure
as known as Ubiquity.
• Private: means that the device will connect to an on-premise/private network
infrastructure (future).
Proxy configuration

Configure the connection parameters for the FactoryTalk Remote Access organization if a
proxy is required. The available options for proxy types are: None (no proxy), SOCKS5, and
HTTP. Choose the option that best aligns with your network requirements and security
policies.

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Chapter 4 Configuration

Local Connection
Enabled

Activate the Local Connection feature, allowing the connection to the device by using FT
Remote Access Tools without an Internet connection and leverage similar functionally to VNC
with additional capabilities.
Password

Define a local password to be used to connect to the device through the Local Connection

VPN
In this section, it is possible to choose which networks are reachable when establishing a VPN
through FactoryTalk Remote Access.
Network interfaces
• WAN—Select this option to be able to reach via VPN the devices on the subnet of the
Eth2 port.
• LAN—Select this option to be able to reach via VPN the devices on the subnet of the Eth1
port.
• Point-to-point virtual Ethernet adapter – Select this option to be able to reach via VPN
the device with the IP Address of the virtual Ethernet adapter (10.173.249.x).

Reserve static IP pool for VPN

By enabling this option, it becomes possible to define one or more IP pools that will be used to
dynamically assign the IP address to the remote PC where the FactoryTalk Remote Access
tools are running.

ATTENTION: The IP addresses included in the pool are not subject to any
check, it is your responsibility to ensure that there is no conflict with WAN or
LAN subnets.

Users Accounts
This section allows you to:
• Change the password for the Admin account.
• Enable the low-privileged User account.

Passwords for both Admin and User accounts must meet the following requirements:
• must be at least 8 characters long.
• must meet additionally at least 3 of the following requirements:
- at least one uppercase character.
- at least one lowercase character.
- at least one numeric character.
- at least a symbolic character.
Enable the User account

After the first configuration of the device, you can enable the low-privelege account called
User by selecting it from the menu and assigning a password.

The password assigned to this account can then be replaced by the end user. If necessary, the
Admin may reset the User’s password at any time by disabling the User account.

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The user account can be used to access the System Manager from the device or from the
Browser.

The available options to the user account are as follows:

• General options, without the option Web server interfaces.
• Display brightness.
• Mouse mode.
• Date and Time, without the option Set local NTP server interfaces.
• System information and Legal notices.
• Entitlements (activate and Details).
• WAN.
• FactoryTalk Remote Access, without Connection status, Server, and Availability mode.
• Password, for changing the user’s login password.
• Ping.
• Export diagnostic logs.

IMPORTANT In case of User’s password loss. the Admin user can change/reset it.

Security Policies
Automatic session lock

Define how many minutes the System Manager session will be kept active.

When timed out, a popup with 30 second countdown will appear allowing the user to avoid the
session being closed.
Maximum password age (days)

Determines the maximum period of time (in days) that a password can be used before it must
be changed. You can set a value between 0 (that means disabled) and 365.
Enforce password history

Prevents users from reusing a certain number of previous passwords. You can set a value
between 1 and 20.
Minimum password age (days)

Determines the period of time (in days) that a password must be used before the user can
change it. You can set a value between 0 (that means disabled) and 365 or greater than the
Maximum password age (if defined).

Diagnostic The Diagnostic section provides tools for troubleshooting and identifying issues with the
device. This section includes two options: Ping and Export Diagnostic Logs.

Ping
The ping option allows the user to run the ping command to an IP address specified in the
Network address box. This tool tests network connectivity and can help identify issues with
network communication. The result of the ping command will be the log file
SystemManager_log_*.txt available in the Export logs section.

Logs
The Export all button, allows the user to download files containing activity logs. These logs
provide valuable information for diagnosing issues and identifying the root cause of problems
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Chapter 4 Configuration

with the device. It is possible to download a file containing logs that can be reviewed and
analyzed for troubleshooting purposes.
Logs can be exported only via Browser. This feature is not available when the
System Manager is opened locally from the device.

Maintenance The Maintenance section covers tasks like setting up a new device or replacing hardware
importing an existing configuration, and exporting your settings to move them between
devices.
Configuration Import

The Import can be done manually by using the button available into the System Manager
interface or automatically at startup. The import of the configuration file at startup requires
that the OptixPanel be in its factory default state.

Then following steps must then be taken:

1. Load the previously exported configuration file into a USB stick.
2. Plug the USB stick into the device's USB port and reboot it.
3. After rebooting, the configuration will be applied. It is important to note that the device
may reboot itself.
4. In the event of an error occurring during the process, the error will be logged into the
System Manager logs.

The manual import, by using the button in the System Manager interface, behaves differently
depending on whether the System Manager is opened from a web browser or directly from the
device.
• From a browser: the procedure opens a dialog to browse for a previously exported
configuration file with the JSON format.
• From the device: the previously exported configuration file must be loaded on a USB
stick and plugged into the device's USB port. The importer will look for a json file with
the device's serial number into the filename. If it's not found, it will look for a generic
file named "DeviceConfiguration.json".
Configuration Export

The Export allow you to export in a json file the device's configuration. The UI allow to choose
which settings have to be exported then the Export button behaves differently depending on
whether the System Manager is opened from a web browser or directly from the device:
• From a browser: after confirmation, the configuration file with format
"{hostname}_{serial_number}.json" gets downloaded.
• From the Device: after confirmation, if a USB drive is present, the configuration file with
format {hostname}_{serial_number}.json" gets saved on the USB drive as a file.

Update the Device Firmware update

The firmware is a collection of software components whose versions are available in the
System Information section, located at the bottom of the General screen. The firmware image
can be updated remotely through FactoryTalk Remote Access or locally by uploading via the
System Manager web interface or using a USB Memory.
Local update via System Manager

By using the Update Firmware button, available under the System Information group of the
General page, is possible to upload a firmware image to the device directly from the browser.

The upload can be interrupted/resumed and at the end of the transfer, if it succeeds, you can
start the firmware upgrade simply doing a reboot.

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While restarting, the device detects the firmware image file and checks if it’s valid, then the
update procedure starts: the "POWER" led will stay steady green while the “Update in progress”
message is displayed on the screen.

The update is completed when, after the device reboot, the "FACTORY RESET" led starts rapidly
blinking in blue, alternatively with the "POWER" led blinking in green, then the "FACTORY RESET"
led turns off and the "POWER" led will stay steady green.

IMPORTANT The process takes approximately 2 minutes to complete. During this

time, it's important NOT to turn off the device or remove power.
Local update via USB Memory

The firmware image is provided in the format of a single file that works as a “container” for the
components to be updated. The container files are identified by the extension .img and for
convenience, firmware images are available on the Product Compatibility and Download
Center (rock.auto/pcdc) portal.
Firmware update is supported only via USB Memory with file systems FAT32 or
exFAT.
MicroSD Cards are not supported.

IMPORTANT The process takes approximately 2 minutes to complete. During this

time, it's important NOT to turn off the device or remove power.

To execute the update, copy the proper file to the root folder of an empty USB Memory, plug
the USB Memory into the device’s USB port, and reboot.
While restarting, the device detects the USB Memory with the firmware image file and checks
if it’s valid, then the update procedure starts: the "POWER" led will stay steady green while the
“Update in progress” message is displayed on the screen.

The update is completed when, after the device reboot, the "FACTORY RESET" led starts rapidly
blinking in blue, alternatively with the "POWER" led blinking in green, then the "FACTORY RESET"
led turns off and the "POWER" led will stay steady green.

IMPORTANT Remove the USB memory stick to avoid further update attempts.
Remote update via FT Remote Access

Alternatively to local update via USB Memory, it is possible to update the device remotely,
transferring the firmware image through the FactoryTalk Remote Access.
This procedure requires that the device has been registered within a FactoryTalk
Remote Access organization. See the FactoryTalk Remote Access user manual to
learn how to get access to FactoryTalk Remote Access Manager and how to
register a device in an organization.

IMPORTANT The process takes approximately 2 minutes to complete. During this

time, it's important NOT to turn off the device or remove power.

Using the FactoryTalk Remote Access manager web interface, select the device from the
Domain view and click on the Device Access button, paying attention to selecting the
Advanced mode.

When the FactoryTalk Remote Access Tools window opens, select the Explorer tab on the left
menu and copy the firmware image from the local system to the folder shown in the table.
Local System folder Remote Device folder
...\<FirmwareImage>.img \persistent\data\Updates\<FirmwareImage>.img

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Chapter 4 Configuration

After copying is complete, restart the device by using the Restart button available in the left
menu of the FactoryTalk Remote Access Tools window.

While restarting, the device detects the Firmware image file and checks if it’s valid, then the
update procedure starts: the "POWER" led will stay steady green while the “Update in progress”
message is displayed on the screen.

The update is completed when, after the device reboot, the "FACTORY RESET" led starts rapidly
blinking in blue, alternatively with the "POWER" led blinking in green, then the "FACTORY RESET"
led turns off and the "POWER" led will stay steady green.

External storage devices The device allows the use of USB Memory or microSD cards as storage devices.

While USB Memory is usually used as temporary storage (file transfers, logs, system updates),
microSD Cards, on the other hand, can be used as permanent storage such as a memory
expansion of the device (such as th elocation of the project’s Embedded Database).

For these reasons, different file systems are supported:

Storage type File system supported Usage
FAT32
USB Memory
exFAT Suggested if used as
FAT32 temporary storage
exFAT
microSD Card
Suggested if used as
EXT4 permanent storage

EXT4 is natively supported on Linux OS. For this reason, reading a microSD Card
with an EXT4 file system on Windows OS, it’s required a third-party tool like
Ext2Explore.
To access external storage devices through an Optix Application, use the system path shown in
the following table:
Storage type Folder
/storage/usb1
/storage/usb2
USB Memory /storage/usb3
... is accessed with progressive numbers
microSD Card /storage/sd1

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 Chapter 5
Clean the Operator Panel
For optimal performance, it is important to clean the operator panels periodically.

To maintain your operator panel it is important to clean the display, vent holes, and to remove
grease or paint.

To avoid electrostatic charge on the system, use only specific EPA zone cleaning products and
damp cloths. Before to reassemble the system into the equipment, ensure that there are no
changes in the mechanical or electrical features, the seal ensures the defined protection
grade, the fixing tools are in good conditions and ensure the right tightening. For battery
substitution refer to the system’s User Guide. If any component is in poor conditions,
immediately contact support.

Clean the Integrated Perform the following steps to clean a display.

Display 1. Disconnect power from the operator panel at the power source.

ATTENTION: Since the display is a touchscreen, it is possible for screen

objects to activate equipment wash-downs if the operator panel is turned on.

2. Clean the display with a mild soap and a clean sponge or a soft cloth.

ATTENTION: Use of abrasive cleansers, solvents and high-pressure washes

can damage the display window. Do not scrub or use brushes.

3. Dry the display with a chamois or moist cellulose sponge to avoid water spots.

Clean the Air Openings and Perform the following steps to clean the operator panel.
Heatsinks 1. Disconnect power from the operator panel at the power source.
2. Disconnect all peripheral devices from the operator panel.
3. Vacuum dust and debris from all air openings on the displays, and from any heatsinks
on the chassis. Remove stubborn dirt with a mild detergent and soft cloth.

Remove Paint and Grease Perform the following steps to remove paint and grease from the bezel of operator panels that
are properly mounted in IP65 enclosures.
from the Bezel
1. Remove paint splashes and grease by rubbing lightly with isopropyl alcohol.

ATTENTION: Make sure that the isopropyl alcohol does not come in contact
with the equipment labels. Alcohol can cause the label printing to smear.

2. Use a mild soap or detergent solution to remove residue.

3. Rinse with clean water.

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Notes:

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 Chapter 6
Troubleshooting
Display Troubleshooting The following table lists typical problems that are possible with the integrated display. It
contains symptoms and possible actions to correct a problem.
Table 8 - Display troubleshooting
Symptom Action
Verify that the power cord is connected.
Screen is blank Replace the suspected faulty cable or power cord.
Have the monitor serviced.
Check the tightness of the position screws, test the machine on a table far from the
Picture is scrambled electric panel
Check the tightness of the position screws, test the machine on a table far from the
Picture is not clear electric panel, check the grounding
Be sure to have the last operating system and runtime version installed
Applications appear blurry Check the tightness of the position screws, test the machine on a table far from the
electric panel, check the grounding
Check the tightness of the position screws, test the machine on a table far from the
Image is not stable electric panel, check the grounding
Screen jitter or noisy video Check the host operator panel and monitor grounding.

Ship or Transport the If you must ship the operator panel via common carrier or otherwise transport it to another
location for service or any other reason, you must place it in its original packing material.
operator panel
IMPORTANT Do not ship or transport the operator panel when it is installed in a
machine, panel, or rack. To avoid damage to the operator panel, you
must uninstall the operator panel and place it in its original packing
material before you ship it. Rockwell Automation is not responsible for
damage to a operator panel that is shipped or transported while
installed in a machine, panel, or rack.

Dispose of the operator

panel
At the end of its life, collect the operator panel separately from any unsorted
municipal waste.

You cannot dispose of operator panel equipment like other waste material. Most operator
panels and monitors contain heavy metals that can contaminate the earth. Therefore, check
with local health and sanitation agencies for ways to dispose monitor equipment safely.
When a storage drive is part of what you plan to dispose, then erase any data on it
permanently or destroy the drive before it is disposed.

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Notes:

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 Chapter 7
Replace components
OptixPanel™ operator panels have replacement parts and upgrade accessories. This chapter
explains how to replace or add these components to the HMI.

IMPORTANT Access to internal components of the operator panel is restricted to

qualified and properly trained personnel.

Replacement parts Review the specifications of a new component before you install it to verify that it is
compatible with the operator panel. Record the model, serial number, and any other pertinent
information of new components for future reference.

IMPORTANT We recommend that you use only Allen-Bradley® approved replacement

parts.

Voltage precautions The operator panels contain line voltages. Disconnect all power to the operator panel before
you install or remove components.

Electrostatic Discharge
Precautions ATTENTION: Electrostatic discharge (ESD) can damage static-sensitive
devices or microcircuitry:
• Disconnect all power before you work on the operator panel as detailed in
Voltage Precautions.
• Observe all proper packaging and grounding techniques to help prevent
damage.

Follow these ESD precautions:

• Transport the operator panel and replacement parts in static-safe containers, such as
conductive tubes, bags, or boxes.
• Keep electrostatic-sensitive parts in their containers until they arrive at the designated
static-free work area.
• Cover the designated work area with approved static-dissipating material:
- Use an anti-static wrist strap that is connected to the work surface.
- Use properly grounded tools and equipment.
• Keep the designated work area free of non-conductive materials, such as ordinary
plastic assembly aids and foam packing.
• Avoid contact with pins, leads, or circuitry.
• Always hold components with a printed circuit board (PCB) by its edges and place it with
the assembly side down.

Pre-configuration
IMPORTANT Before you install hardware or perform maintenance procedures that
require access to internal components, we recommend that you first
back up all data to avoid loss.

ATTENTION: Make sure to read and understand all installation and removal
procedures before you configure the operator panel hardware.

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Chapter 7 Replace components

Follow these steps before you remove the operator panel cover or replace a hardware
component.
1. Shut down the operator panel and all peripherals that are connected to it.
2. To avoid exposure to high energy levels, disconnect all cables from power outlets. If
necessary, label each cable to expedite reassembly.
3. Disconnect all peripheral cables from the I/O ports.
4. Loosen the mounting screws and remove the operator panels from its mounting.

Post-configuration Follow these steps after you install or replace a hardware component.
1. Reinstall the operator panel to its mounting.
2. Tighten the mounting screws.
3. Reinstall any peripherals and system cables that were previously removed.
4. Reconnect all external cables and power to the operator panel.
5. Turn on the main power switch or breaker.

Remove the cover To install, replace or upgrade internal operator panel components, you must first remove the
cover.
Tools required:
• Torx screwdriver T7
• Hexagonal 5 mm box spanner
1. Follow the steps for Pre-configuration.
2. Remove the two columns (1) indicated in Figure 17.
Figure 17 - Removing the cover [OptixPanel Standard]

1 1

3. On the side of the system remove the two fixing screws (2) of the back cover.

2 2

4. Remove the cover.

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5. After you install, replace, or upgrade internal operator panel components, perform the
steps in Reinstall the cover.

Backup Battery
Replacement (CR2032) IMPORTANT Battery replacement requires work near static-sensitive equipment.
Therefore, only service personnel must replace it.

All OptixPanel operator panels use nonvolatile memory that requires a real-time clock (RTC)
CR2032 lithium battery to retain system information when power is removed.

This battery must be replaced during the life of the operator panel. The battery life depends on
the amount of time the operator panel is on (on-time).

Follow these steps to replace the RTC battery.

1. Locate the backup battery position (1).

1 No. Description
1 Battery slot

2. Remove the battery and replace it with one of the same model (CR2032).

3. Replace the battery so the positive polarity side faces the locking tab.
4. Follow the steps in Post-configuration.
5. After you install, replace or upgrade internal operator panel components, perform the
steps in Reinstall the cover.

Reinstall the cover To reinstall the cover perform the following steps
Tools required:
• Torx screwdriver T7
• Hexagonal 5mm box spanner
1. Reinstall the cover.
2. Reinstall the two columns (1) indicated in figure.
3. On the side of the system reinstall the four fixing screws (2) of the back cover.

Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024 57

Chapter 7 Replace components

Figure 18 - Reinstall the cover

1 1

2 2

4. Follow the steps for Post-configuration.

Micro SD card installation/

removal

No. Description
1 Micro SD card SLOT.

ATTENTION: Potential data loss. Do not remove the memory card while data is
being accessed. Data on memory card is lost if you attempt to remove it when
the system is accessing its data.

To access the Micro SD slot perform the following steps.

Tools required:
• Phillips screwdriver.
Micro SD card installation.
1. Turn off the operator panel and remove all electrical power.
2. With a Phillips screwdriver, unscrew the M3x6 screw (1).
3. Remove the SD slot cover (2).
4. Insert the Micro SD card into the appropriate slot (3). Pay attention to the beveled edge.
5. Push the (4) Micro SD card all the way (5).
6. Reinstall the SD slot cover (2) and fix it with the screw previously removed (1).
58 Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024
 Chapter 7 Replace components

7. Reconnect electrical power and turn on the operator panel.

SD card installation
1
3 4 5

2 Beveled
edge

Micro SD card removal

1. Turn off the operator panel and remove all electrical power.
2. With a Phillips screwdriver unscrew the M3x6 screw (1).
3. Remove the SD slot cover (2).
4. Push (3) and release (4) the Micro SD card from the slot. The Micro SD card is now
released.
5. Extract the Micro SD card (4) (5).
6. Reinstall the Micro SD slot cover (2) and fix it with the screw previously removed (1).
7. Reconnect electrical power and turn on the operator panel.
SD card removal
1
3 4 5 6

Install the Factory-supplied The system is provided with metal retention plates, screws and zip ties provided in the box.
Their purpose is to support Ethernet cables after plug in the ports.
metal retention plates to
connect Ethernet cables Tools required:
• Adjustable torque screwdriver with M3 Phillips screw bit.
• Cutting pliers.
1. Position the metal Metal retention kit
retention plate (1)
Item
in front of the LAN No. Description
1
port and fix it
1 Metallic plates (qty: 2)
with the provided 2
screw (2) with 2 M3 screws (qty: 2)
3
0.22...0.25 N•m 3 Zip ties (qty: 2)
(0.16...0.18 ft•lb)
torque [step (A)] .
2. Insert the LAN cable in the LAN port [step (B)].
3. Insert the zip tie around the LAN cable and the beveled edge of the plate (1) [step (C)].
4. Tighten the tie (2) and remove the excess part [step (D)].

A B C D

Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024 59

Chapter 7 Replace components

Notes:

60 Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024

 OptixPanel™ Standard Operator Panel User Manual

Rockwell Automation Publication 2800S-UM001C-EN-P - May 2024 61

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Publication 2800S-UM001C-EN-P - May 2024

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