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e-mail-and-fax-instruction

This document outlines the terms and conditions for operating accounts with Axis Bank via Fax or Email instructions. It specifies the types of transactions allowed, the requirement for a signed Customer Request Form, and the responsibilities of the account holders regarding the validity and authorization of instructions. Additionally, it states that Axis Bank is not liable for any losses or damages resulting from transactions based on such instructions.

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6 views

e-mail-and-fax-instruction

This document outlines the terms and conditions for operating accounts with Axis Bank via Fax or Email instructions. It specifies the types of transactions allowed, the requirement for a signed Customer Request Form, and the responsibilities of the account holders regarding the validity and authorization of instructions. Additionally, it states that Axis Bank is not liable for any losses or damages resulting from transactions based on such instructions.

Uploaded by

write2ashishkthomas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Annexure

Fax / E mail Instructions (to be mandatorily signed)

I / We unconditionally agree to following terms and conditions for operating the Account /Existing accounts held
under the Customer ID------------------------------------through Fax / Email instruction -

1. The facility is available only for (a) Transfer of funds within the accounts held by me/us with Axis Bank (b)
Creation of Fixed Deposit by debit to my/our savings account with Axis bank (c) Statement / Cheque book
request for accounts held by me/us with Axis bank (d) Hot listing of Cards for accounts held by me/us (e) Stop
Payment requests for accounts held by me/us with Axis bank. (f) Mobile Number and E mail ID updation for
my/our accounts with Axis bank.
2. The instructions sent through my/our E-Mail ID/ Fax as registered with the Bank, will be processed only on the
basis of a Customer Request Form (CRF) duly signed by me/us and sent as a scan copy through my/our
registered E-Mail ID/Fax. I/We agree that the Bank will not process the instructions provided by me in such a
manner as above, incase my/our signature on the Customer Request Form does not match with the signature(s)
available in the Bank’s records.
3. Details of Fax No. and E-Mail ID given in this Form will constitute our registered Fax No. and E-Mail Id for Axis
Bank unless changed through my / our mandate and acknowledged by Axis Bank.
4. Operation of the Account through Fax / E-Mail shall be strictly confined to instructions sent through registered
Fax No. / E-Mail Id and received by Axis Bank in their Fax No. / E-Mail Id provided to me / us and Axis Bank
shall not be responsible for ensuring the validity and authorization for such instructions.
5. Any change in the Fax No. / E-Mail Id has to be intimated by me / us to Axis Bank in their Fax No. / E-Mail Id
and acknowledged by it.
6. Axis Bank shall act on faxes / emails received from me / us only on working days and during the business hours
of the aforesaid Branch of the Bank for aforesaid transactions and Axis Bank shall not be responsible for any
failure / rejection of the instruction due to lack of availability of time for execution of such instructions.
7. Axis Bank shall not be bound to act upon instructions received by Fax / E-Mail, which are illegible or multiple
and not unambiguous and Axis Bank opinion and decision shall be treated as final. Axis Bank shall not be
responsible for any losses or damages which I/We may suffer as a consequence thereof.
8. Axis Bank acting upon the instructions through Fax / E-Mail shall not be responsible for any losses / damages
incurred out of transactions undertaking based on such instructions. If subsequently it was found by me / us
that the instruction sent through Fax / E-Mail was not authorized or fraud or hacking has occurred at my / our
Fax / E-Mail Id. Axis Bank shall also not be responsible for the consequences.
9. I/ We shall responsible for all the instructions given by Fax / E-Mail as to compliance of all laws or regulations
of all statutory, regulatory and enforcement bodies and will bear all claims, losses, damages, costs liabilities and
expenses incurred, suffered or paid by Axis Bank acting upon the instructions received through Fax / E-Mail.

Signature of the Primary Applicant Signature of the Joint Applicant

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